Bridge start up problem
Every time that I launch Bridge CC I get this message.
So what gives?
Is there a fix?
Is this normal?
Mac Pro 2012
OS 10.9.1
It means some of the start up scripts have been messed up and usually means something wrong with your install.
I would first try to reset preferences with holding down option key while restarting bridge and choose reset preferences.
Also check in the Bridge Preferences what start up scripts are checked (ideally all start up scripts should be checked but you also have to have the according applications installed at your system)
Similar Messages
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When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a stalled/locked program. I have tried restarting my machine multiple times and tried reconfiguring how the cache is managed. Do you have anyone who could walk me through each step to correct this problem which just started two days ago. I have owned this program for at least a year now...
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I have purged the cache several times and adjusted settings with no change. I also downloaded the entire suite and installed. Do I need to uninstall all of the programs before installing the suite? There is not an option to install only Bridge from the install package.
Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
Bridge CS6 cache problem causes freeze
MacPro early 2008, 10 mb RAM, Apple OSX 10.7.3, CS5 already installed.
CS6 Beta was working fine until today.
Now when I open Bridge CS6 I get "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation." I then try to purge the cache, but nothing happens and Bridge freezes.
Worse, I cannot use my keyboard at all or perform any mouse click actions if Bridge is the active window. I cannot close Bridge. What I can do is alt/tab to another window, and then Force Close Bridge.
I have tried restarting the MacPro but this does not solve the problem.
The problem started earlier today after I re-edited a nef which I had previously edited in ACR 6. I cancelled all the previous edits first.
Also, yesterday I installed Little Snitch, which I have now uninstalled.
There are no CrashReporter logs for the freezing problem.How is your disk free space? When I loaded Bridge CS6 the default option was for 100% preview. That takes a lot of time and space to build. Can occupy gigs of space.
I reset thumbnails to embedded. Much smaller and faster and for me works just fine. -
When opening Bridge (CS6) I get the following message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I tried and after selecting purge cache it does not allow me to select OK. Also Bridge keeps saying "Building Criteria" with the spinning wheel and nothing happens. I tried uninstalling and reinstalling to no avail. Please help:)
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
When opening Bridge I get this message: Bridge encountered a problem and is unable to read the cash. Please try purging the central cache in the cache preferences to correct this problem. I did this and still get this same message.Also now when deleting images they don't delete till I close and reopen Bridge. What can i do to fix this problem?
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
Cannot open CS6 Bridge. Always the same ERROR: Bridge has a problem and cannot read the cache
Try this. This is for CS6 but substitue CC and Bridge 6.
~library/caches/Adobe/Bridge CS6 and inhere should be 2 files:
Adobe Bridge Plug-in Cache
and the folder called Cache. Inhere should be 4 folders called '254', '1024', 'data' and 'full'
All those folders carry the content of the respective quality of the thumbs and preview as well as 100 % cache and Bridge database.
Any way, Since you have not used Bridge you have no relevant amount of cache and I would suggest you quit both PS and Bridge and manual delete both the items (plug in and folder called cache at the end of the Bridge CS6 path mentioned above.
(both files will refresh itself after a restart of Bridge).
To be on the save side also visit in same user library the folder Preferences and look for the file called "com.adobe.bridge5.plist" (yes it is Bridge 5 that comes with CS6, all Adobe apps have their own version number and they are presented in the same Suite version. CS6 has PS version 13 and Bridge version 5 )
also drag this file to the trash.
Then hold down option key (alt) while starting Bridge and this should give you the option to reset the preferences as mentioned earlier in this thread.
Choose reset prefs and try again. -
Have installed Photoshop CS6 and in using Bridge I get the message "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation". If purge the central cache as instructed, on the start up of Bridge I get the same message and are unable to use Bridge.
I am on a Mac using OSX 10.7.4
Your help will be appreciated"Removing the Cache manual is fast, you only need time to rebuild cache,
but that is something you can do with one click on the button an let it
run overnight." How do I do that?
The path provided is for a Mac, there should be a similar path for Windows, maybe Curt can provide you this. The principals stay the same, you quit bridge, dump the cache file manual, restart Bridge (builds a new, empty but fresh cache folder) and when you point Bridge to a folder it start building the cache according your settings (ACR, HQ preview etc.)
If you have a lot of subfolders just select the main folder, use the menu view / show items from subfolders and this means your main folder shows all the content of your subfolders in the content panel.
This takes a while and according to your amount of files and file size as well as processor speed it can take several hours before it is finished. For best practice start this procedure as 'last of the day', leave your PC on for the night and let Bridge do its job. It takes a lot of resources and time for Bridge to cache so if it is the only task your PC has to do the better it will do it -
Bridge encountered a problem and is unable to read the cache. Please try specifying a new cache location in Cache Preferences to correct the situation.
I have do this again and again and again but Bridge ask me to this each time a start up ??Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
I started getting start-up problems with my hp pavilion dv6t-7000. It happens intermittently.
The boot error is:
Boot Device Not Found
Please install an operating system on your hard disk.
Hard Disk (3F0)
F2 System Diagnostics
For more information, please visit: www.hp.com/go/techcenter/startup
Could a faulty BIOS update cause this problem?
Anyone else who may have experienced a similar problem?
I'd appreciate any help about this problem. Thanks.Hi
Please find the link given below might help you to fix your issue.
Resolve Boot Device not Found Error Message
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath -
Start up problems, including from installation disc.
Hello everyone in the Apple ether, I need your help!
I have a powerpc based iMac G5 at home that I set up for my mum to use once I bought my macbook. I finally managed to win her over with talks of how much easier it would be for her to manage her photos in iPhoto, and everything was going really well. I recently came home after my final year at uni and some travelling to find that the computer is taking a long time to start up. This can be in both the grey apple loading screen but also once it logs in it can take a long time to display anything over than the desktop background, and even once it displays other items any attempt to open anything just results in a spinning wheel icon. At the worst case it has taken about 20 minutes to get going.
Once it has fully booted, the machine doesn't appear to be working any slower than normal. I tried using disk utility in mac OSX and verifying permissions etc and that didn't do anything. I then tried googling the problem and came across this article on the apple web site. http://support.apple.com/kb/TS1417
Starting in Safe Mode did not resolve the issue so after backing everything up I tried starting from the installation disc. This is not something I have ever done before and as someone that never really delves beneath the surface of her machines I was a bit scared of doing it. But I put the disc in and restarted and held down C just after I heard the chime, and shortly after it all went wrong. The screen went grey and all I could see was the image you get when it crashes (you know, the power sign with text over it saying you need to restart) with lines of code all down the left of the screen. I took a photo of the screen on my camera so can give details of the code if you need them. The last line said
Kernel version:
Darwin Kernel Version 8.8.3: Wed Oct 18 22:00:38 PDT 2006; root:xnu-792.15.4.obj-4/RELEASE_PPC
panic: We are hanging here...
After a few minutes on this screen the fan started working overtime and after about 5 minutes of that I just turned it off using the power button on the back. The machine has since started up normally (ie slowly) but is working fine.
So I was wondering if anyone had any ideas how to fix the slow start up problem without booting from my install disc, or indeed if anyone could suggest why I can't boot from my install disc? Thanks very much for your time and help.It appears you experienced a kernel panic which is hardware related. A few suggestions for you to try:
Except for the keyboard & mouse, disconnect all devices from the computer & try the suggestions mentioned in the following:
http://docs.info.apple.com/article.html?artnum=106805 Mac OS X: "Broken folder" icon, prohibitory sign, or *kernel panic* when computer starts
User Tips: Kernel Panics
==============
Boot up from your Tiger or Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose *"Disk Utility"* from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the *"repair disk"* button in the right hand section of the window.
Once this process has been completed restart your computer and run *repair permissions* from Disk Utility.
* If Disk Utility (from the install DVD or HD)is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.
=============
How much HD space is left on the iMac?
How much RAM is installed?
==============
Which "model" & "generation" G5 iMac does your mother have?
Need this info so that the knowledgeable users can provide you with the proper troubleshooting solution(s).
http://docs.info.apple.com/article.html?artnum=301724-en How to identify your iMac
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh355.html Getting information about your computer
You can have this info displayed on the bottom of every post by going to 'My Settings' which is located in the column on the right under your name, and filling in the information asked for.
Thank you -
I had an iphone 4 and when I downloaded the IOS7 started having problems. Gone the phone keypad, could not type more names of my contacts in the phone search. I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write
dedegodoy wrote:
I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write
What does that mean? What is your technical support question? -
Photo Gallery start up problem
I have a glitch and it's probably me … but here's what
I know.
About Don Booth's Photo Gallery:
It's great. Everything is good - integrated with my CSS -
looks nice.
When the page loads all is well except the first image in the
Gallery does not display in <div id="mainImageOutline"... (and
the first thumbnail is not highlighted). While I'm building and
testing this is OK. Just click a thumbnail and everything works
well.
In the demo, the Gallery is operational by default and starts
up with the first thumbnail and Spry:detail produces the
corresponding image (automatically). That's what I want.
About my code:
Except for a couple of "page layout" divs that I have,
consistent with my own site-wide style sheet conventions, such as
<div id="wrapper"> and <div id="maincontent"> I have:
1. Copied Don Booth's xhtml code directly from the
Spry_1_1_022408 download sample.
2. Copied Don Booth's css code directly from the same
download sample.
3. Copied Don Booth's gallery.js directly (without change as
far as I know).
The only significant change (apart from CSS and xhtml
structure) in my work is - I added an additional Spry:detail div to
present additional datapoints from xml. This is not relevant to my
question because the issue that concerns me is consistent if I
remove this second detail div. The start-up problem remains.
The URL for the gallery page in question is:
http://www.yhqg.org/Celebration/quiltshow2008/galleryix/gallery.htm
I imagine the problem is in gallery.js. You should know that
javascript is a bit like dungeons and dragons to me.
I have an error report:
Error: dsPhotos is not defined
Source File:
http://www.yhqg.org/Celebration/quiltshow2008/galleryix/includes/gallery.js
Line: 55
So, when I see:
var gAutoStartSlideShow;
if (gAutoStartSlideShow == undefined)
gAutoStartSlideShow = true;
I imagine I'm looking at something useful but I don't know
what to do with it, or if it is the right code to focus on. I
respect the relationship with level 4 support engineers, but after
trying to solve my own issue for a few weeks I decided it was time
to submit my question. How do I get Photo Gallery to start up like
the demo?
Additional information:
There is also a series of error reports that show when the
Gallery is playing (for example):
Warning: Expected end of value for property but found
'-0.0775'. Error in parsing value for property 'opacity'.
Declaration dropped.
Source File:
http://www.yhqg.org/Celebration/quiltshow2008/galleryix/gallery.htm
Line: 0
I don't think it is related, but that's what I know.
I tried to copy my xhtml (below) but it caused this message
to exceed allowed size. But I don't see that xhtml is the problem.
You can see the source at the URL (above).Hi Latauro,
Sounds like you need to turn your Slideshow into a Track, and then set the Track to display as 16:9 Letterbox; but first, you'll also need to encode your slides as wide Mpeg 2 clips (encode set to 16:9), too; to whatever duration you have them set in the Slideshow, currently (if they're not already wide encoded clips).
It would be good to stick some same duration audible or silent same format and bit rate audio underneath each of the new movie slides, to present players a nicely packed VOB.
Take care,
Trai Forrester
TFDVD Research Labs
http://www.DVDVerification.com
PS. If this helps you, would you please remember to declare the thread as "Solved". Although probably hopeless, someone should make a run to try and catch up with good Drew!! (see what happens Hal, when you take some time off?! -
Bridge cs5 camera raw 6.5 to 6.5 and new bridge cs6 preview problem
Hi,
when i actualize camera raw from 6.5 to 6.6 the preview can`t give me right preview after 1 adjustment in camera raw.Image apears like when we open it in camera raw and it last few seconds with the yellow exclamation mark.
Months ago the only solution i found after several instals was to turn back to camera raw 6.5.
Now im trying beta bridge cs6 and problem come back for me again.
I use Nikon D3x with 14 bits ~49MB .nef files in Windows 7 64 bits.
Is any one have same problem?And why only in 6.6 (and new camera raw 7.0) and not in 6.5?
Thanks
Arménio TeixeiraFrau S aus B wrote:
I use Bridge CS5 with camera raw 6.7.1 in combibnation with a canon 6D and a canon 5D Mark2. The raw files from the 5D are shown in bridge, the raw files from the 6D are not. There is just an icon. The camera raw add-on is the latest usable update for Windows, the canon 6d is listed as compatible. Has anyone an idea what to do?
The Canon 6D id NOT supported by ACR 6.7.1. It was supported for the very first time in ACR 7.3 whch requires CS6 to run.
Therefore you will never be able to open raw CR2 files from the 6D directly in CS5.
If you do not plan on upgrading, you can download the free, stand-alone Adobe DNG Converter 8.3 (always use the latest version, it's not tied to your version of Photoshop at all), install it like any other application and then run it on each batch of CR2 files to convert them to raw DNG files that you can then open in your version of Photoshop and ACR. -
My bridge is not working normally and keep given me this message : bridge encountered a problem and is unable to read the cache . Please try purging the central cache in cache preferences to correct the situation
And did you then actually purge the cache?
Please realize that you have given ZERO details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!
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