Briefing Alarm in Samsung Galaxy S4

Hi I loved the briefing alarm in my Samsung Galaxy S4 (Kitkat) version. With current lollipop upgrade, the briefing alarm has stopped working. Is it possbile to fix that.Also, lollipop 5.01 is extremely buggy (seems like a beta version).One major bug:If any of the "Motions and Gestures" are enabled like "Palm motion" and if you want to add a widget from home screen - the it crashes...How to fix this? If I have to change any widgets, I have to make sure all motions and gestures are enabled? How can such a buggy software released to customers?

Hi there
Thank you for posting about some of the issues you are experiencing on your Galaxy S4 after Lollipop; I would be happy to help you address these!
Addressing the bugs you have started getting once you update your software, I would like to have you check a few things on your device:
How much available storage do you have on your device? If you do not have adequate space available, this could cause your phone to crash.
It is recommended to test your phones performance while in Safe Mode to determine if you are experiencing software issues and not possible third party application issues.
To put your phone into safe mode:
From a powered-off state, press Power to begin the boot process.
Once the company logo displays, press and hold Volume Down until the device fully boots.
If successful, the words Safe Mode displays at the bottom of the screen.
Once in Safe Mode, use your phone to see if the same bugs are present. If not, review the third party apps you have installed.
If the above has not corrected the issue, clearing the cache partition on your S4 could correct the error.
To clear the Cache Partition from your phone:
Turn off your phone
Remove the battery (wait 15 seconds before inserting the battery back into your phone)
Hold down the Home and the Volume Up button, simultaneously.
Press and hold the Power button while still holding the Home and Volume Up.
As soon as you see the Samsung Logo, release all buttons.
A menu will appear
Use the Volume Down button to scroll down to Wipe Cache Partition.
Press the Power button to select it
Press the Volume Down button to highlight Yes and Power button again to select it.
It will take a moment to clear all of the cache (this is deleting temporary files, not app data)
After the cache partition has been deleted, press the Power button to reboot your phone
If the above has still not corrected the issue, a factory reset would be recommended.
A factory reset should correct the Briefing alarm to work properly. You can correct the Briefing alarm issue by going to your phones application manager and Force Stop Briefing, and reboot your phone.
Thank you,
Charise

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Isabella: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Hello Isabella. How are you today ?
Isabella: I am fine. Thank you for asking.
Isabella: Please proceed with the query.
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Isabella: Thank you for the details.
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Visitor: GT-I9100
Isabella: Thank you for the model number.
Isabella: However as you are able to connect the device to windows and Mini Mac then there is no issue with the device. This seems to be an issue with the Mac.
Isabella: However we in Samsung US do not have the instructions on uninstalling drivers on Mac.
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Visitor: Yess it is probably issue with drivers on that particular Mac. Might be you can guide me to location where Kies or phone driver is stored on mac? I then will try to manually delete is from system or replace from another machine
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Isabella: I would have surely provided you with the information if we had the information available with us.
Visitor: If you don't know might be you could escalate to some higher level ?
Isabella: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
Chat session has been terminated by the Samsung Agent.
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Hello there @calliekuczek
Sorry to hear you’re having issues with sending texts; I’d be glad to help you out.
If you could please send me a private message including your:
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Wireless number
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http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
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http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
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http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
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iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
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Briefing Alarm in Samsung Galaxy S4

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