Bright white dots on iPhone 4s screen

3 months ago, I bought the Apple iPhone 4s via Three UK. It was a brand new contract phone.
About a week ago, the phone developed a bright white spot in the middle of the screen, white is very noticeable.I had not dropped the phone at all. Then, a few days ago, another bigger but not as bright dot appeared on the screen. What is this and how can it be fixed? I believe the iPhone is in its warranty, but I'm not sure what the problem is. I have also noticed that the phone is freezing lots, and is randomly re booting. Yesterday, the phone was not making any calls in full bar areas.
Thanks in advance,
bainb8248

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
If this does not help, set it up as new device, explained here:
How to erase your iOS device and then set it up as a new device or restore it from backups
If still no luck, get it checked by visiting an Authorized Apple Service Provider or contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support

Similar Messages

  • IPad 3 white dot on start up screen not dead pixels?

    Hi everyone,
    I just bought my new iPad around a week ago and everytime I turn it on I'm getting like 1 or 2 white dots on the loading screen around the apple logo.
    They can't be dead pixels cause they kind flicker and disappear anyone notice this and is it normal?
    Thanks,

    Anto2012-
    I'm not sure what the little dots are, but I see that when I have Apps on more than one page of the Home screen, there are more dots near the bottom of the screen.  It appears that the dot that is brighter indicates which page you are looking at.  If you only have one page of Apps, then there is only one dot with something like a tiny magnifying glass on its left.
    If you swipe to the right, you bring up the keyboard for the search function.  When you swipe back to the left, you can see that the magnifying glass is bright, and then see it jump back to the right-hand dot.
    At least that is what I observe on my iPad 2!
    Fred

  • White dot appearing at the screen of my iphone 3gs

    there is a very tiny white dot at the slider of my iphone screen, and i do not know the problem... can anyone pls identify the problem for me and provide me with a solution? is it a dead pixel? i juz got my iphone 3 days ago.

    nachdenki wrote:
    you won't get an exchange for a single stuck/dead pixel, so I guess you have to live with it. I mean you can try, but no company except nintendo exchanges a single dead pixel as far as I know.
    sure you can, I did. I would book a "genius" appointment and see what they say.

  • What is the white dot on my ipod screen?  i can't get rid of it even when using apps?

    If I click on the dot it brings up a translucent screen with other options: Favourites (star) Home (home button) Device (picture of an iphone) and the circle (gestures).  No matter what I do I cannot get rid of this icon and it is driving me mental!
    Message was edited by: dmayt
    Just did a further search and found that my question was alreaxdy answered by Jandt - thank you!

    The white dot is the button that brings up AssistiveTouch which allows you to use your iPod if you have difficulty touching the screen.
    To turn this function off, go to Settings > General > Accessibility > AssistiveTouch > OFF.

  • I was buy last 4 days new i phone 4 ,now one small white dot is come my screen

    i was buy last 4 days new i phone 4 ,now one small white dot is come my screen

    Sorry. We can't help you. It's no longer an iPhone. Apple won't touch it.
    Take it to whoever replaced the screen and see if they can help you.
    iPhones are not user servicable and Apple does not sell iPhone parts at all. I'd be surprised if you were actually able to back it up at this point. It sounds like it's completely borked.

  • White Dot top left of screen that is not a stuck pixel

    Hi,
    Along with the colour shift issue (that seems to be gone when not on full bright?) I also have a white pixel whenever a full screen application runs (eg DVD Player, Aperture).
    It is not stuck because when the screen saver comes on it isn't there. Strange one hey, any ideas?
    CC

    dust?

  • Two white lines down Iphone 5 screen

    I dropped my Iphone 6 months ago and cracked the top of the screen. I didn't get it repaired as phone was working as normal until two days ago whn I noticed two white vertical lines down my screen and the phone started playing up (going onto stuff I have not pressed). Is there any reason for this or any solutions?

    If it's under warranty and hasn't been physically damaged, jailbroken, illegally unlocked, etc. They will replace it with an identical phone.

  • Spots (tiny white ones) on iPhone 4 screen....

    Has anyone seen this? It's gotten progressively worse... (it's hard to photograph, but the "spots" you see in this picture cover the whole front panel of the phone.) If I try to wipe it off with a microfiber cloth, they fade a little, but then become more pronounced again. It seems to be slightly worse in warmer temperatures. It seems like they're under the glass, or under a coating of some sort, because there's no texture to them and they can't be wiped off.
    I appreciate any thoughts....
    Message was edited by: Christina Perry
    Message was edited by: Christina Perry

    Christina Perry wrote:
    Thanks everyone. No, no protective cover on the screen (took that off as soon as I got the phone... I'm not THAT clueless!
    Please keep the answers coming, I'm really puzzled/irritated over this!
    Looking at the image you provided, it has a screen protector.

  • ATV 3 white dots on TV screen, why?

    Hi, so I just got my ATV 3 around 3 weeks back and have encountered the same problem since the first setup. I notice there are a lot of tiny white dots on my TV screen, sometimes it's extremely obvious sometimes it's just a tiny bit. The video settings are all set to Auto. I tried reducing the TV resolution from the auto setting 1080p 50hz to 1280 x 1024 60hz then the white dots disappear at once. I wonder what has caused this to happen? HDMI cable? TV? Internet connection? My TV supports full HD which is why I hope my ATV could provide video output of 1080p. Any geniu

    Well, I doubt it's the internet. Makes no sense to be that connect.
    Do these dots also show up when just looking at the menu?

  • A white dotted line just suddenly appear across my screen

    my laptop  is hp pavillon 15 notebook  ([edited])
    After visiting the game app on my desktop. i noticed a white dotted line across the screen of my laptop.
    what could be the cause? and will it go away?

    Hello @kenny118 ,
    Welcome to the HP Forums!
    I understand you have a white dotted line across the screen of your display.
    It would help to know which product and operating system you are using. It looks like you've posted the serial number instead. For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number? To see which version of Windows you are using click here: Which Windows operating system am I running?
    The easiest way to tell if this is an issue with the display or graphics card (GPU) is to try an external monitor. If the issue is present on another display, you're looking at a hardware or software issue with the GPU. If the line is not present on the external monitor it's an issue with the display.
    Line on monitor:
    Update the GPU drivers from this website: Drivers & Downloads.
    System restore to before the issue started. Tap F11 while the notebook boots to access the HP Recovery Manager.
    No line on monitor:
    Reseat to display cable connection. I can provide more info on this once you've provided the product number for the notebook.
    Contact HP Phone support for service options: You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
    I look forward to your reply!
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • Bright white spot in ipad 3

    I am seeing a bright white spot on my ipad3 screen, it is very much visible in white pages, but not so much in black.
    Looks like a hardware problem.
    I purchased my ipad3 on day it was launched, and using it for almost 6 months now. Is it still covered in warranty? I am out of the country, so not sure where to take it for inspection.
    Thanks.

    It's not easy because , I'm from Russia =(
    I see that this problem have many people.
    I had the same problem in my Macbook pro.

  • When rotated from landscape/portrait i get all these strange white dots   light bleeding

    Hi, I purchased an iPad 2 white wi-fi 16gb about 2 weeks ago now and i have noticed that the backlight is bleeding, i figured that was normal since there are TONNES of posts on here about it saying it does, but they said it may clear up. it hasn't. Also when i tilt my screen from portrait/landscape these tiny white dots jump accross my screen like a glitch in the software, should i get a refund?

    I've just discovered a similar issue, but it doesn't seem to have anything to do with vertical or horizontal. At least it is still happening when I turn photos sideways.
    To be very clear here
    1) This is not a thumbnail issue, these are the original files taken from my camera minutes ago.
    2) This is not initial blurriness while the photo loads.
    3) I only notice it in full screen (edit) mode because it's actually quite subtle.
    4) Photos display correctly (sharp) when you zoom in a little, but return to blurry when you zoom back out.
    5) Appears to be random, with one nearly identical shot being crisp and the next appears blurry, but the affect seems to be specific to particular images (e.g. it doesn't come and go randomly regardless of which pictures you happen to be looking at. If a photo is blurry, it will stay that way even if you've closed iPhoto and reopened it).
    6) Photos are from a Nikon D5000
    Any suggestions? This is a ridiculous hassle as the OP mentioned, and is completely unacceptable in any photo editing/browsing software.

  • IPhone frozen/no brightness/white screen

    So yesterday it start with my iphone telling me that I needed to connect to iTunes and restore because I couldn't make or receive calls. I reset it, and seemed OK. I later tried to play doodle jump, which crashed upon opening, so I reinstalled it to no avail. I discovered this morning that wasn't just doodle jump, but all 3rd party apps. It also went through stages of not turning on, telling me to restore it, and still having an image on the screen but there was absolutely no brightness to it, and instead of the screen going black when I press the sleep button on top, I would get a bright white screen. Giving up on resets, I came home from school and restored it, and it worked perfectly. Now it's 5.5 hours later and it just froze, unfroze, and had no brightness. I reset it, and now it wont turn on.
    Any suggestions? Thanks

    HPGuelpher, welcome to the forum.
    When requesting help, you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.
    Depending on the age of the computer, you could have a failed power supply unit (PSU).  Here is a guide to help you troubleshoot the problem.
    Please click "Accept as Solution" if your problem is solved.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • IPhone 6 plus screen corner bright white

    Hello everyone :
    This is my first ever post.Here's the situation.I got a brand new iPhone 6 Plus and when I was browsing on Safari, there's a tiny white gap between the screen and the glass. I check the other phones in other Apple Store and I see all of them have similar gaps between the display and the glass.Wanna ask does this problem occur to u as well.Because I am considering to refund the phone and buy a new one again.

    Have you tried a Reset by holding down the Sleep / Wake Button and the Home Button at the same time until the white Apple logo appears, then let go of the buttons, but wait until the Reset completes and you are back at your lock-screen?  If this doesn't work then do you have a computer with the current version of iTunes?  If yes and you already have a Backup of your Media and Data on iCloud or iTunes, then you can put the iPhone in DFU Mode.  Don't do this unless you have a Backup and also have a computer with the latest iTunes.  You will need your Apple ID and Password.  To go to DFU Mode you can hold the Home button while you plug the Lightning Cable into the iPhone, a graphic will appear on the iPhone screen showing that you need to connect to iTunes.  At that point just connect the iPhone via the Lightning Cable with USB into your Computer.  Open the iTunes App on the Computer and wait until a button appears representing the connected iPhone.  Then click on the iPhone button on the iTunes screen and it should open to the Summary page.  At that point you can Restore the iPhone to Factory Settings and bring it up as A New Phone.  The iPhone should screen should then show Hello and you will need to connect to your WiFi via your Router WiFi Password and then answer all the question put forth by the iPhone.  When the "Lets Get Started" occurs you can thoroughly check out the iPhone to make sure it is all OK.  When satisfied that things are good, you can plug into the computer and iTunes and this time Restore from Backup.  or if you Backup is in iCloud you can Restore over the air. 

  • White spots on iPhone screen

    3 months ago, I bought the Apple iPhone 4s via Three UK. It was a brand new contract phone.
    About a week ago, the phone developed a bright white spot in the middle of the screen, white is very noticeable.I had not dropped the phone at all. Then, a few days ago, another bigger but not as bright dot appeared on the screen. What is this and how can it be fixed? I believe the iPhone is in its warranty, but I'm not sure what the problem is.
    Thanks in advance,
    bainb8248

    So I am currently facing the same issue on my brand new iPhone 6. When I unboxed it and was setting it up I noticed a fairly big white spot near the upper edge of the screen. The size actually reduced down to pixel width by the next day. So this might happen in your case in another days time (maybe). If it does its the exact same issue!
    Currently my phone is at the service center and they're having a look ... Suggest you should get it checked as well

Maybe you are looking for

  • How do i get the menu bar back as it has disappeared somehow?

    so i dont have an address bar or the buttons for going back and forward amongst pages, tried looking through the firefox options but couldn't find anything to bring it back. also have tried right clicking on the tab bar and that doesn't bring up anyt

  • Report EM12C for targets not associated with (Administration) Group

    Is there a report/view in EM12C for showing which targets are not associated with a Administration Group or a standard group?

  • WebLogic 7.0 and 5.1 integration

    Hello, Has any one integrated their applicaiton between different versions of Web Logic Server? We want to integrate an application deployed on WLS 7.0.2 (i.e with sp2) with another application on WLS 5.1. WLS 7.0.2 complies to EJB 2.0 spec while WLS

  • Windows 8.1 Not Responding

    When File/Add Folder or File iTunes opens Explorer Wndow and freezes. This happened after updating from Windows 8 to Windows 8.1.

  • IFmsAuthServerContext threadsafeness?

    I'm working on a authorize plugin for FMIS, and i'm wondering if I need to be worried about threads etc when calling IFmsAuthServerContext's onAuthorize/onNotify from other threads inside my plugin (ie a thread pool, like the File plugin example)?