Bring my MBP in for battery replacement comes back with broken display

So I took my late 2011 15" MBP in for a warranty covered battery replacement and when I returned to pick it up they told me that the display does not work. Never had an issue with the display and worked fine when I brought in an opened it up for them to inspect it cosmetically. They tell me it will be 500 dollars to repair this and theres nothing I can do about it. They offered to let me pay for half of the repair. But still, does this not seem right? You dont drive your car in for an oil change and come back to find 4 flat tires you are $500 on the hook for.

May be some sort of electronic short also took out the display along with the battery, if there was obvious physical damage they would have caught it at the get go.
If you don't have AppleCare, a 3 year old machine facing high repair costs, I would suggest you don't spend another dime on it and either buy a new one or a cheaper Windows laptop if your rough on hardware.
My Early 2011 is still like brand new, because I'm very careful with it.
This will assist in getting your data off the dead machine.
My computer is not working, is my personal data lost?

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