Bringing in old user name and info.

I had a hard drive failure recently but fortunately we were able to save my old user name with all the info.  I had to download and install the new softward.  For whatever reason I can't find a way to open up my old user name in the old software.  Any help you could offer would be great!!!

The version of Palm desktop you downloaded, is it the same version you used previously?
If not, what version did you download? If you have the user folder from a version 4.x palm desktop and are now using 6.2, it will not work. You need to use the same version you had installed previously.
If you have the username folder and want to use that data, you will need to copy and paste the folder into the Palm folder in c-program files-palm or palmone. Open Palm desktop and the data should be there.
Here is a method for backing up your data for disaster recovery.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.

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    <blockquote>Locking duplicate thread.<br>
    Please continue here: [[/questions/889318]]</blockquote>
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    Duplicate - https://support.mozilla.com/en-US/questions/889318

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    Attachments:
    access.vi ‏37 KB

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    Attachments:
    user=pass.PNG ‏35 KB

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