Broad band speeds abysmal what's the process in ge...

Question

How long before broad band speeds start to increase on a new connection had three days and speeds are abysmal what’s the process in getting things improved without being hit with isp usually bs speeds at present Download Speed 0.46 Mbps 0 Mbps 21 Mbps Max Achievable Speed Download speedachieved during the test was - 0.46 Mbps For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps. IP Profile for your line is - 11.88 Mbps 2. Upstream Test: -provides background information. Upload Speed 0.98 Mbps 0 Mbps 0.83 Mbps Max Achievable Speed

Answer 1

Speed seams better this eve is there a settling in period ?
btspeedtester results
. Best Effort Test: -provides background information.
Download Speed
11.56 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 11.56 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 11.88 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.88 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.88Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
hub last connected to internet and they will show your connection speed and noise margin
A/ 13:32:07, 15 Sep. ( 3866.130000) DSL is up
13:32:05, 15 Sep. ( 3864.680000) DSL noise margin: 6.00 dB upstream, 6.10 dB downstream
13:32:04, 15 Sep. ( 3863.750000) DSL line rate: 1151 Kbps upstream, 13528 Kbps downstream
Was btspeedtester done using a wired or wireless connection?
A/wired connection
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else?
A/ connected directly to BT FTTC (VDSL2) Faceplate (RJ11 socket) to to BT Home Hub 4 Router
Is the master the only phone socket in your home?
A/ yes master only socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
A/ Yes quiet line test fine no noise