Broadband connect & mobile hotspot

I have the more of everything plan with4gb shared data, my lg2 says i need to change my plan but my wife's LG 3 works fine. What do i need to do ?

When I go to settings and choose tethering & networks if I try to
turn on mobile broadband connect, mobile hotspot or bluetooth tethering
a notification pops up that says. Use of this service requires a
subscription to Mobile Hotspot or Mobile Broadband Connect. To
subscribe... GO TO MY VERIZON or CALL CUSTOMER SERVICE
When I log on
to myverizon it doesn't give me the option to add mobile hotspot.
Thanks
On Sun, 11 Jan 2015 08:22:11 -0800, Verizon Wireless Customer
Support wrote:
A message from the Verizon Wireless
Community
BROADBAND CONNECT &
MOBILE HOTSPOT
created by Verizon Wireless Customer Support in
My Verizon - View the full discussion

Similar Messages

Connecting c309a to a wireless network, the printer does not find my mobile hotspot connection.

I switched to a mobile hotspot w/verizon. I had set up my computers (2) just fine the first time. I had to exchange the hotspot. I was told by my computer to insert a flashdrive and transfer my network settings to the printer and other computer. After inserting the flashdrive into my photosmart c309a printer, it flashed "turn off and on" I did, then the printer had lost the network settings menu altogether! I took it to bestbuy to be looked over and was told they were able to get my network menu back but it was still unable to register a wireless connection?? I'm not sure what to do now?

Sometimes DSL providers have more control over the router than the printer likes. There is what I believe to be a similar situation here in the states with ATT 2Wire routers. This is a cut and paste from instructions on how to fix that. Try it and see if it works.
- Unplug the telephone line from the router
- Turn the power off on the router, wait 30 seconds, then turn the power back on.
- Go through the normal process of connecting the printer to the device.
- Now find the IP address of the printer (it should be on the self-test printout), type it into a browser.
- In screen you will find a Networking Tab, then on the left Wireless, then the IPv4 Tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 255 (the last number in the address).
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Use the router's IP address for the gateway and the first DNS (leave the second blank).
- Finally, plug in the phone line and test.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Samsung LTE Mobile Hotspot PRO USB cable connection to Mac

I am trying to connect a Samsung LTE Mobile Hotspot PRO via USB cable to my Macbook and iMac. I can see it in the System Information, but it does not show up in the Devices in Finder. Is there a driver that I need? Does it exist (yet)?

So I was able to get USB tethering to work, but I still can't connect to the hotspot as a media device (and view what is on my microSD card and/or the device).
Here's how I got USB tethering to work: I plugged into my laptop running Linux, where both USB tethering and mounting as a media device work fine, found the Mac OS driver on the device, copied it over to my Macbook, installed, rebooted, wirelessly connected to the hotspot, configured for USB tethering, went to Open Network Preferences..., connected to "SAMSUNG Mobile Device". I did all this after talking to Samsung on the phone, where they told me the driver does not exist yet....

"No Internet Access" on connected device with mobile hotspot

I've been on Verizon for 2 weeks. Note II on a Family Share Plan with lots of data. Using the built-in Verizon Mobile Hotspot application. Connecting from my work laptop, which is Windows 7.
Set it up and everything worked fine for a week and a half. I had no problems connecting or accessing the internet from my laptop. It worked fine Monday morning. Monday afternoon my laptop started giving me the warning message "No Internet Access" when connecting to the phone's hotspot. I'm in a 4g area where the hotspot has worked previously. I've tried several times in several different 4g locations as time allowed over the last 2 days, and I have not been able to get to the internet on my connected laptop again.
While connected to the mobile hotspot I ran Windows troubleshooter and it tells me that there is no DHCP server available, and that the default gateway for this network is unreachable. My laptop has no problems reaching the internet via the wireless network at work or at home. The laptop connects to both of those wireless networks every day (both before and since this problem appeared.)
I have rebooted both the phone and the laptop, with no change in the problem results. I renamed the hotspot, and connected to the "new" hotspot from my laptop, with no change in the problem results. I have tried running "ipconfig /renew" from my laptop while connected, and that is when it tells me that it cannot find a DHCP server for this network.
What broke? How can I fix it?
I'm still in the 100% refund return period on my contract and phones (for another day or so.) This is an absolute deal-killer. Hotspot on my phone is the single reason why I switched networks.
* Revised 2/28:
This morning I turned on the mobile hotspot feature on my wife's Galaxy S3 (on the same Verizon Family Share Plan.) Then I connected to it from my laptop. When it connected it said "limited internet access" for about 30 seconds, and then that warning went away and I had full access. I surfed for a moment to confirm, and all was working. I turned off the GS3 hotspot and turned on the hotspot on my Note II. When I connected to the Note II's hotspot from my laptop I still had no internet access. I left it for 3-4 minutes, and it never switched on. I tried surfing and got only error messages in my browser.
All of this was while sitting at my desk. So I believe I have ruled out the laptop as a cause for this problem.
Thanks in advance,
Randy

After I posted the above in February I talked to Verizon support. They could not resolve the problem. They replaced the phone, and the new phone has worked for months. My work schedule changed a bit, and so I started using the hotspot less often.
Last week I noticed that after I connected my laptop I had a longer delay before it would change from "No Internet Access" to giving me access. Yesterday morning it was so slow that I got the command prompt up on my laptop and determined that from the laptop's perspective the problem was that there was no DHCP server available through the hotspot network. That morning it did eventually find the DHCP server and issue my laptop an IP address, and let me connect.
Yesterday afternoon the DHCP server never appeared, and I was not able to connect to the internet. Same thing this morning. I rebooted both the phone and the laptop. No change. The laptop connects to other wireless networks just fine, still. This worked for months. Why did it slow down connecting and then stop? I'm guessing there must be some sort of buffer that has filled up.
Anyone have any ideas?
Thanks in advance.

I am unable to connect my mobile hotspot as wifi for ipad - Always dismiss

I am unable to connect my blackberry mobile hotspot as wifi for ipad but during connecting message comes as dismiss

What router are you using? make/model/version
What security type are you using? If it is WEP then symbolic (non hex) keys may be converted to hex in different ways by different operating systems. Is your laptop a Windows PC?
If you are using WEP then drop it and move to WPA2. WEP has been deprecated by the WiFi alliance since 2004 as insecure (it can be hacked in seconds).

Connecting MiFi 4510L mobile hotspot to a PC

I recently upgraded my mobile hotspot to the 4510L 4G LTE. My previous MiFi device allowed me to connect my PC to the internet by USB cable. My new device came with a USB cable however it says its only used for updates/upgrades. I tried to use it anyways to connect my PC to the internet and it did not work. Of course the new device works well wirelessly with my laptop. Can I use my new device to connect my PC to the internet?

You cannot tether / connect to the MiFi 4510L via USB cable.
The MiFi is wireless connection only device. USB and Ethernet cable connections will not work with the MiFi. If you need to use a cable then you must add a different device such as the one suggested by evdotech.
ex. MiFi ))))wireless)))) MBR95 ---cable--- Computer.
The USB cable is only used for charging and firmware updates. The 2.23 firmware update will enable you to take future updates over the air further reducing the use of the USB cable.

Mobile HotSpot connection

Does anyone know if it is possible to connect a laptop through the Mobile Hotspot application using the USB cable instead of WiFi - I have a very old laptop that I would like to occassionally use but it does not have WiFi capabilities.

The mobile hotspot app is a WiFi-only connection. It sets your Pre up as a WiFi access point. Try purchasing a USB WiFi adapter for your laptop, which would give it the WiFi capabilities it currently lacks.
Life moves fast, Don't miss a thing.
TreoAide

Droid A855 mobile broadband connect

So I am in need of using my droid as a mobile broadband connect to hook up to my laptop and it gave me the option to select it as a service (for $20) but I am not sure now how exactly to get it to sign on and what to do next? Is there a place to download instructions or do I just go into my settings and try it through there? I am so lost...sorry...

Good morning.
To use the Mobile Broadband Connect, you will need a USB cable, and you will also need a copy of VZAccess Manager. This is included in the Mobile Office Kit, BlackBerry / Smartphone box, or can be downloaded from www.vzam.net. Once it is downloaded successfully, you will be able to connect your Droid using the USB cable, to your PC or laptop. You will open VZAccess Manager, and then connect. You can also use this link for instructions to use VZAccess Manager.
If you need additional instructions or assistance, please send me a Private Message and I will be happy to assist you further.
Thank you,

Mobile Hotspot Says I'm connected to internet, but websites timing out

Hello, I just got mobile hotspot for my Thunderbolt. I am connecting to the network and it is saying I have internet access, however when I try and load a website they are timing out.
To make matters stranger, my computer is showing recieving and sending packets, and I had a youtube vdeo half loaded, and it streamed the rest. But when I click on new websites it is saying connection timed out.
All help is appreciated thanks!

This has happened to me in the past. I've seen a few others report similar issues. I'll assume you've already tried the standard solutions (reboot, battery pull, reseat the SIM card).
Have you tried connecting to the hotspot with another computer? Have you tried a direct USB connection rather than a WiFi connection?
For me, the solution was to turn off Auto Sync before using the hotspot feature (Menu -> Settings -> Accounts and Sync, and then uncheck Auto Sync). Don't know why this worked, but it did.
If the above doesn't work for you, it could be a network-related issue. To test this, try the following:
Can you ping sites from your computer when the browsing ability is down?
If no, then it sounds like a DNS issue. In this case, try accessing a website by using its IP address rather than its domain name. For example, 206.112.186.66 is the IP address of lowes.com. If you can access a site via the IP address but not via the domain name, then it's a DNS problem. Call VZW tech support to report it. Use different DNS servers (e.g., Open DNS) in the meantime.
If you can still ping sites, then it's not a DNS issue. So, next, try using a proxy server--such as proxify.com--to access the web. If the the proxy server works, then you should call VZW support to report the problem, since it's clearly an issue on their end with specific sites.
When calling into support, let me forewarn you: Give yourself an hour or more for them to walk you through the usual steps (reboot, battery pull, reseat the SIM card). Also, if they assign you a trouble ticket, don't expect to be called back within the promised 48 hours (it's more like 2+ weeks). Instead, you have to be assertive and keep calling them back.

Mobile hotspot drops connection when call comes in

When my laptop is connect to internet via mobile hotspot on my pre I can't receive calls on the phone without loosing the internet. Is this normal? The hotspot connection stays on, but I can't work on the internet during a phone call.
Post relates to: Tungsten E2

It's completely normal.
Sprint and Verizon use the CDMA network. It does not allow for simultaneous voice/data usage.
ATT with its GSM network does however.

VERY slow mobile Hotspot connection?

I recently purchased the 4510L LTE mobile hotspot as it was that or dial up. I have been getting download speeds that generally cap out at about 100 KBps. That seems very slow for this area, with 3G coverage. I am always at 3 or 4 bars of service and am unsure if this is standard for that or if I am for some reason getting incredibly slow internet.

MyUnluckyDay wrote:
Yes, I have tried to move it around the house and that helped in a very very small way. I just don't think my area is really cut out for this type of service, I recently discovered that there is one company that offers DSL and hopefully I can get that. I luckily still have time on my 14 days and hope that I don't have any trouble returning and canceling my service.
Thanks to the community member for your input.
Hi MyUnluckyDay,
Have you kept trying to use your mobile hotspot to see if the speeds improved? Are you using a laptop with the connection that has an Anti Virus program running at the time slow speed occurs? If so, please try clearing the cache on your web browser and disable your Anti Virus program and retry using the hotspot to see if this improves the speed of your connection. Speeds can vary depending on what your doing on the connection such as downloading a large application or streaming videos, etc. Also, there was a software update released on September 1st that can help with the connection issues. Here is a direct link to our website that will provide steps on how to obtain the software update. I hope these suggestions can help with your concerns.

Pre Plus Mobile Hotspot laptop connection issues

Hello All.
I think this is a duplicate post because I hit enter accidentally! Sorry.
I am having a problem connecting my laptop to the internet using Mobile Hotspot through VzW. I have activated the feature on VzW, have the software loaded on my Pre Plus and have tested it successfully with my daughter's iTouch device. She was able to easily connect and access the web while we were in the car.
My laptop recognizes the MHS as a WiFi access and connects to it initially. When it tries to acquire a network address, it fails. I says that the connection has limited or no connectivity. I cannot get on the web with that.
My question is what settings I might need to set on my laptop to help with this connectivity. I have WAP Personal set with the appropriate Key on both devices.
Any thoughts from anyone? I would appreciate any help. I like the concept of the feature but not being able to connect my laptop really puts a damper on my enthusiasm!
Thanks for any help you can give.

I had the same issue. I resolved it by using a passcode that has 8 lowercase letters and no numbers...

Cannot connect to mobile hotspot using wpa; only open security works

I have a Galaxy S5 and am trying to connect to the mobile hotspot using my Surface tablet. If I have the mobile hotspot setup using WPA2 security with a password I cannot connect however I can connect if I am using Open security.
I can connect the surface to other routers using WPA security, just not the Samsung as a mobile hotspot.
does anyone have any suggestions?

What you have proved here is that your tablet has a password conflict somewhere. You should find out where your wireless profiles are being stored on that device, wipe them out and then try connecting again. Once you provide the tablet with all of the correct connection credentials and configurations it should connect just fine.
Connecting without a password proves there is not a WiFi issue. Connecting to other devices is additional proof that there is not a WiFi issue going on. You just need to straighten out the security issue and then will be good to go.

NB 100: How to - Orange UK mobile broadband connection (icon 225 usb stick)

I've just managed to get my nb100 connected, here is how:
Step 1 - Register the SIM - instructions come with the device
Step 2 - network manager upgrade
#Right click on your network manager icon in the top right and select 'about'. If this is less than 0.7 (as was mine) upgrade is needed.
#upgrade to network manager >=0.7
>sudo gedit /etc/apt/sources.list
#add the following to the end:
>deb http://ppa.launchpad.net/network-manager/ubuntu hardy main
>deb-src http://ppa.launchpad.net/network-manager/ubuntu hardy main
#save, exit, run update manager, install updates and reboot. If network manager icon is missing - shut down completely. Should appear after turned back on.
Step 3 - Install the hso driver and ozerocdoff
locate and download the latest version (1.9 in my case) here: http://www.pharscape.org/forum/index.php?board=14.0
>cd Desktop/
>tar zxvf hso-1.9.tar.gz
>cd hso_26-v.19/
>sudo apt-get install build-essential
>sudo apt-get install linux-headers-`uname -r`
>make
>sudo make install
Locate and download ozerocdoff
>cd ../
>tar zxvf udev.tar.gz
>cd udev/
>sudo make install
Step 4 - Set up connection
Right click on network manager and select 'edit connections' > mobile broadband. Edit the connection listed and insert the following:
username: orange
password: orange
APN: orangeinternet
When you plug your icon 225 in it should now connect.
Pull the icon 225 out when you want to disconnect.. I tried using the disconnect option on the network manager and my notebook crashed..
Feel free to copy and improve this howto.
Dan

Hi,
for anyone wishing to connect a USB datacard the easy way betavine have setup a Linux repository and guide to help Linux users out. Go [here|http://www.betavine.net/bvportal/web/linux_drivers/toshiba_repository] for details.
Kind regards, Nicholas Herriot.

Windows 7 unable to connect to mobile hotspot after last patch

Hi,
I recently re-installed the Windows 7 on my laptop. I applied a lot of patches.
I have two phones: one blackberry curve and an android Samsung Galaxy Nexus.
Since yesterday I was able to start the tethering on the smartphone and activate the mobile hotspot. Windows 7 was able to connect to the mobile hotspot without any problem.
Yesterday evening I applied the last patches and this morning I restarted the PC to applied them.
Now Windows is not more able to connect to any mobile hotspot. However, is still able to connect to a standard Cisco WiFi network.
Does anybody have any idea why?
Thanks

Since issue only occurred after you installed the last patches, in addition to the wifi driver, I also suggest you uninstall the latest patches for a test, seems something conflits with them, what is the result?
Regards
Yolanda
TechNet Community Support

Broadband connect & mobile hotspot

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