Broadband dropping out all the time

Over 12 month ago we moved offices and had nothing but hassle with the broadband and have been getting unsteady speeds and keeps dropping out we have Bt business broadband and phone. Since this wehave had 3 engineers out to it and endless hours of tests. The first one said it was looping back round on a old line or something?? He has now cut this out and it was fine. It was still the same the next appointment was to do with the copper wire line I waited in all day they decided they did not need to come so I phoned again may I add 0845 numbers off a mobile as they can't do tests if I phone off my land line. Another hour of tests they maid a appointment this time 2 engineers turned up spent half a day and ended up putting me on a new line. I was toils this time it might be alright off the engineers guess what it still does not work. Another two days of calling and another engineer has been assigned my job yesterday I never seen this one he apparently was working on it at BTs side I woke up this morning to no phone line for a minibus company Christmas week and no broadband. Another engineer is due to come out on Monday now. Every time I ring I get someone different people prom mice to ring back and never do. This service is disgusting for Bt and I am very disappointed and can't believe they can't fix a fault

Okay thanks Swintontravel.
Unfortunately as this is a BT Retail Residential forum, then we won't be able to help you. However I have given you some links which may be of some help.
As your a BT Business customer you will need to use the BTBusinessCare twitter team which is https://twitter.com/BTBusinessCare rather than the residential BTCare residential Twitter team.
The BT Business Care Twitter Team are available 9am to 6pm Monday to Friday. The BT Business forum (link in previous post) is also a good place to start.
If you need a urgent reply then you may need to ring them directly via 0845 600 7020 or via one of the BT Business contact channels from here: https://btbusiness.custhelp.com/app/contact
Hopefully you will get a reply soon.
Cheers
I'm no expert, so please correct me if I'm wrong

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Message Edited by odyssey on 06-16-2009 10:18 AM
Message Edited by odyssey on 06-16-2009 10:19 AM

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My shuffle worked great for a month. But now,
while
I'm running, either the sound cuts out or the unit
stops playing - I haven't been able to figure out
which. When this first started happening, I could
get
it to play again by pressing the play button - it
was as if it had paused itself. But now, I have to
do
all kinds of things to get it going again and I
really haven't been able to figure out what makes
it
start again. I turn it off and on, I pull out the
headphone jack and put it back in, I toggle
pause/play, and eventually one of those things
gets
it going again. It's really annoying and I have no
idea what's wrong.
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possible that it is getting moisture in it? Or the
controls get bumped? Do you know about disabling the
controls by pressing PLAY/PAUSE for about 3 seconds?
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