Broadband has more than halved in speed...why?

Just switched to BT from TalkTalk (they were extremely slow, 2.5Mbps on a good day, and the internet went down every 5 minutes)
Switch went ahead without a problem and we had speeds of approximately 6Mbps for the first few days. All extremely happy with the speed. Then, before the 10 day beginning period had finished, the speed plummeted down to 2.5Mbps and has stayed there. The 10 day period is now up. We are paying more for BT than for TalkTalk, and you've proved to us that you CAN provide us with a 6Mbps service. In fact, the details which came through estimated us at 8Mbps, with a PROMISED MINIMUM of 6 and a maximum of 12.
Can anyone from BT please explain to me why you are delivering the same speed (2.5Mbps) as the previous ISP, when you are promising a MINUMUM of over double that, and charging more?

Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT. The only BT employees on this forum are the forum moderators.
Its possible one of the forum members may be able to help you.
To enable forum members to help you, please could you look at Helping forum members to help you which asks you to do a few checks first, and has some helpful hints.
When you have done that, please post the results here, so members can offer advice. Thank you.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Please help,My speed has more than halved.

Hi
I have a 20mb line which i usually get about 10mb off,it has recently dropped to 1.5mb,and everything is freezing and buffering here are my stats.Any help is greatly appreciated.
Connection information
Line state
Connected
Connection time
0 days, 3:25:06
Downstream
2,272 Kbps
Upstream
1,050 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
32.0 dB / 5.5 dB
Line attenuation (Down/Up)
31.0 dB / 16.4 dB
Output power (Down/Up)
20.8 dBm / 12.4 dBm
Loss of Framing (Local)
26
Loss of Signal (Local)
2
Loss of Power (Local)
0
FEC Errors (Down/Up)
168 / 72
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 130313
Error Seconds (Local)
2

Hi you have a very high noise level which is what is causing your low speed i suggest you try these first Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Cisco AP 1252AG Cannot setup More than 54Mb/s speed in radio 0 (2.4G)

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I have a problem when I configure CISCO AP 1252, it cannot support more than 54Mb/s speed but support 802.n which speed can up to 300Mb/s. See below :
here is dot11radio 0 speed option: (The MAX speed is 54Mb/s by manually, how can i setup more than 54Mb/s, because of this AP support 802.n. So the speed should be more than 54M/s, like 300M)
AP#sho inter dot11Radio 0
Dot11Radio0 is up, line protocol is up
   Hardware is 802.11N 2.4Ghz Radio, address is *************
   MTU 1500 bytes, BW 54000 Kbit, DLY 1000 usec,
AP(config)#inter dot11Radio 0
AP(config-if)#speed ?
   1.0         Allow 1.0 Mb/s rate
   11.0        Allow 11.0 Mb/s rate
   12.0        Allow 12.0 Mb/s rate
   18.0        Allow 18.0 Mb/s rate
   2.0         Allow 2.0 Mb/s rate
   24.0        Allow 24.0 Mb/s rate
   36.0        Allow 36.0 Mb/s rate
   48.0        Allow 48.0 Mb/s rate
   5.5         Allow 5.5 Mb/s rate
   54.0        Allow 54.0 Mb/s rate
***(why here without more than 54M/s rate, CISCO AP 1252 support IEEE802/n)
   6.0         Allow 6.0 Mb/s rate
   9.0         Allow 9.0 Mb/s rate
   basic-1.0   Require 1.0 Mb/s rate
   basic-11.0 Require 11.0 Mb/s rate
   basic-12.0 Require 12.0 Mb/s rate
   basic-18.0 Require 18.0 Mb/s rate
   basic-2.0   Require 2.0 Mb/s rate
   basic-24.0 Require 24.0 Mb/s rate
   basic-36.0 Require 36.0 Mb/s rate
   basic-48.0 Require 48.0 Mb/s rate
   basic-5.5   Require 5.5 Mb/s rate
   basic-54.0 Require 54.0 Mb/s rate
***(why here without over than 54Mb/s Rate?, it support IEEE802.n)
   basic-6.0   Require 6.0 Mb/s rate
   basic-9.0   Require 9.0 Mb/s rate
   default     Set default rates
   m0-7        Allow MCS rate indices 0-7
   m0.         Allow MCS rate index 0
   m1.         Allow MCS rate index 1
   m10.        Allow MCS rate index 10
   m11.        Allow MCS rate index 11
   m12.        Allow MCS rate index 12
   m13.        Allow MCS rate index 13
   m14.        Allow MCS rate index 14
   m15.        Allow MCS rate index 15
   m2.         Allow MCS rate index 2
   m3.         Allow MCS rate index 3
   m4.         Allow MCS rate index 4
   m5.         Allow MCS rate index 5
   m6.         Allow MCS rate index 6
   m7.         Allow MCS rate index 7
   m8-15       Allow MCS rate indices 8-15
   m8.         Allow MCS rate index 8
   m9.         Allow MCS rate index 9
   ofdm        How to place OFDM rates in rates elements
   only-ofdm   Set rates for best OFDM throughput (no ERP protection will be used)
   range       Set rates for best range
   throughput Set rates for best throughput (includes non-OFDM rates and may cause ERP
Why this device cannot support 300Mb/s rate in radio 0 of speed ?
i want to setup more than 54 Mb/s when i use my laptop to connect this AP.

The 802.11n HT rates apply only to no encryption or WPA2/AES encryption. They do not apply to WEP or WPA encryption. If WEP or TKIP encryption is used, the 1250 series access points and any 802.11n Draft 2.0 clients will not transmit at the HT rates. Legacy rates (802.11a/b/g) will be used for any clients using WEP or TKIP encryption.
Ref.: Release Notes
40MHz Operation
If the throughput you get from a 20-MHz channel isn't enough for your speedy users, you can flip each 5-GHz 11n radio into a bonded-channel configuration.
You can configure 40-MHz operation on the 2.4-GHz radio of the 1250 Series AP, but this isn't recommended or supported. The primary reason against it is that with a wide channel in a band that has so little available spectrum (and so much interference), you make a single AP capable of higher throughput at the expense of performance for all neighboring access points-certainly not the way enterprise WLANs ought to be designed. Also, the vast majority of client chipsets (Intel's, for one) will not support 40-MHz operation in the 2.4-GHz space.
Ref.: Cisco 802.11n Design and Deployment Guidelines
Making the Most of Things
Once you're connected at 802.11n HT rates, you'll want to make sure you don't lose the throughput gains you should be able to achieve. Not all may be within your control, but if you understand the performance implications of these variables, it will help you in baselining your WLAN capabilities.
When your laptops are unplugged, the 11n client will likely try aggressively to save battery power. Depending on client radio and chipset, it's not uncommon to see performance drop by as much as 50 percent. Unless you know how to fully disable this, keep your laptops plugged in if you want maximum performance,
Note: Even if you managed to disable this power save function, most laptop motherboards/chipsets have automated power-saving features that kick in when the laptop is unplugged. At best, these are difficult to disable. Thus, it is strongly recommended that you not do performance testing when clients are battery operated.
As detailed previously, throughput performance may vary as legacy devices are introduced into the 802.11n environment. This is to be expected, but make sure that you find a channel void of all legacy transmissions if you want to test the high-water mark of your new 11n WLAN. If that isn't possible, adjust your expectations accordingly.
Ref.: Cisco 802.11n Design and Deployment Guidelines
Regards,
André

How to print a graph in which internal table has more than 32 entries?

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Hi ricky_lv,
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If you have any feedback on our support, please click
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Wendy Fu
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Auto creation of child requests when parent request has more than one group

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Can't install itunes on windows 7 machine. I keep getting A message stating that I don't meet min. requirements, but the machine has more than enough. What do I need to do to correct this?

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Hi All,
I have a queue which is failing and giving error message "An operation has more than one setup activity".
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Hi,
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<domain>dc=test,dc=org</domain>
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<params xmlns="">
<ns1:uid xmlns:ns1="http://www.oblix.com/">cn=tester,cn=Users,dc=test,dc=org</ns1:uid>
</params>
</request>
</soapenv:Body>
Has anyone encountered the similar problem? Is there a solution to this problem?
Your help is appreciated!

Can u pls share ur solution if u have found a way 2 create a web service with 2 ports.I have not yet found a solution so far and nobody reacted to all my posts in the different fourms. It seems nobody is implementing web services with two ports using the EJB annotations technology.

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How to find tables which has more than 1000 Partitions

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Broadband has more than halved in speed...why?

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