Broadband keeps dropping out

Hi There, i have the home hub 2 and for the last 2 months the broadband keeps dropping out for 5 mins then goes back on and then off and so forth, i have checked socket , changed filters but still happens ,here is a copy of the adsl settings in my homehub,anyone know if this signals a problem outside of my house as I dont want charged if its my problem..
Connection information
Line state
Connected
Connection time
0 days, 1:30:38
Downstream
11,841 Kbps
Upstream
819 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
3.1 dB / 8.4 dB
Line attenuation (Down/Up)
35.0 dB / 18.4 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm
Loss of Framing (Local)
57
Loss of Signal (Local)
5
Loss of Power (Local)
0
FEC Errors (Down/Up)
1618560 / 4294967220
CRC Errors (Down/Up)
563 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
439

Hi Welcome to the forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

  • ADSL Broadband keeps dropping out when trying to u...

    Hi, hope someone can offer some advice please.
    Our connection seems to have got a lot slower over the last few months (about 2.64 on a very good day) and now keeps dropping out when trying to use either the laptop or PS3. I have followed the advice on the self help guide and tried changing the ADSL filter, moved the hub away from the telephone, re-booting the hub and tried using it directly in the test socket and none of these have solved the problem. I have done a line test from work and it says there are no problems with the line??? I am getting really annoyed as we only have the phone line so we can use the internet so are paying over £40 a month for service we cant even use. I get the impression that as there are so many users on ADSL where I live (we dont have fibre optic yet) that it is too much for the exchange and that BT are upping peoples connections when they complain thus making other peoples worse (we had this problem about a year ago and complained and it was ok for a while)
    Could this be true? Or am I just thinking too much in to it? And does anyone have any suggestions on how I could resolve the problem? I have had a bad experiance with being charged for an engineers visit in the past (eventually refunded) so would like to avoid having to get them involved if possible.
    Thanks in advance.

     you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Broadband keeps dropping out - every 20 mins or so...

    This is getting beyond a joke now so really hope someone can help fix this for me.  The broadband started dropping out every 20 mins or so about 6 weeks ago and is just getting worse.  Any moderators reading this - if I can't get it sorted I'm leaving BT.
    Have read a few posts and I think this is the info I need to provide.
    I have a Home Hub 3.
    Speed test on the line gives download speed of 4.85Mbps and an IP profile of 5.87Mbps.
    Upstream test gives 1.18Mbps and a Rate IP profile of 0.83Mbps
    I performed the quiet line test and the line was perfectly quiet with no crackles or hisses.
    The ADSL stats are below.  
    Anything anyone can do to help will be much appreciated.
    Thanks
    Phil
    ADSL Line Status
    Connection information
    Line state:
    Connected
    Connection time:
    0 day, 00:28:38
    Downstream:
    6,653 Kbps
    Upstream:
    1,132 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    6.8 dB / 6.4 dB
    Line attenuation (Down/Up):
    26.0 dB / 12.5 dB
    Output power (Down/Up):
    0.0 dBm / 12.3 dBm
    FEC Events (Down/Up):
    2878 / 12
    CRC Events (Down/Up):
    0 / 11
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
    25 / 8
    Error Seconds (Local/Remote):
    0 / 1

    Hi Welcome to the forums
    Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
    once you have posted the information asked for then the community members can help you more
    Thank You
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Broadband keeps dropping out except during enginee...

    We have been having severe broadband issues since Friday afternoon, in that most of the time there is no connection. We get a connection for between 15 minutes to a couple of hours only once or twice a day. An engineer visited this morning and of course everything was working fine! He could not detect any problem with the line. After he left the connection dropped again and we have had nothing all afternoon, until now.
    We have a fairly old Home Hub 2 and even when broadband is working we frequently have to reset it. We requested a new hub when we renewed our contract but it was never sent. The broadband light stays blue most of the time when there is no connection. Occasionally it flashes yellow.
    I have run the performance test and the results are:
    Download speed: 0.95
    Upload speed: 0.04
    Ping Latency: 41.63
    The hub is connected directly to the NTE5 master socket. There is one other socket in the house. I have done the quiet line test and it is silent.
    These are the logs from the hub manager:
    21:19:14  23 Jun
    LOGIN User admin logged in on [HTTP] (from 192.168.1.68)
    21:17:51  23 Jun
    SNTP Synchronised to server: 213.123.20.170
    21:17:25  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:44:13  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:44:13  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4512 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 11.9 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 6.1 dB)
    20:44:00  23 Jun
    xDSL linestate down
    20:43:34  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4512 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.1 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 6.1 dB)
    20:43:29  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:43:23  23 Jun
    FIREWALL event (1 of 5): created rules
    20:43:22  23 Jun
    FIREWALL event (1 of 5): deleted rules
    20:43:22  23 Jun
    xDSL linestate down
    20:42:57  23 Jun
    FIREWALL event (1 of 3): modified rules
    20:42:57  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4512 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 11.9 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 6.1 dB)
    20:42:48  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:42:47  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:42:44  23 Jun
    xDSL linestate down
    20:42:29  23 Jun
    PPP link up (Internet) [86.137.66.53]
    20:42:26  23 Jun
    PPP CHAP Chap receive success : authentication ok
    20:42:26  23 Jun
    PPP CHAP Receive challenge (rhost = ERX12.Birmingham3)
    20:42:20  23 Jun
    FIREWALL event (1 of 5): created rules
    20:42:20  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4544 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.4 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 6.0 dB)
    20:42:08  23 Jun
    FIREWALL event (1 of 5): deleted rules
    20:42:08  23 Jun
    xDSL linestate down
    20:41:43  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:41:43  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4512 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.3 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 6.0 dB)
    20:41:38  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:41:33  23 Jun
    PPP link down (Internet) [86.137.66.53]
    20:41:30  23 Jun
    xDSL linestate down
    20:41:05  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4512 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 11.9 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 6.0 dB)
    20:40:53  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:40:53  23 Jun
    FIREWALL event (1 of 6): created rules
    20:40:53  23 Jun
    FIREWALL event (1 of 6): deleted rules
    20:40:53  23 Jun
    xDSL linestate down
    20:40:28  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:40:28  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4576 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.3 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 6.0 dB)
    20:40:15  23 Jun
    xDSL linestate down
    20:39:50  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4576 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.2 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 6.0 dB)
    20:39:38  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:39:38  23 Jun
    FIREWALL event (1 of 6): created rules
    20:39:38  23 Jun
    FIREWALL event (1 of 6): deleted rules
    20:39:38  23 Jun
    xDSL linestate down
    20:39:13  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:39:13  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4576 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.0 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 5.9 dB)
    20:39:12  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:39:00  23 Jun
    xDSL linestate down
    20:38:35  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4544 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.1 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 6.1 dB)
    20:38:23  23 Jun
    FIREWALL event (1 of 6): created rules
    20:38:23  23 Jun
    FIREWALL event (1 of 6): deleted rules
    20:38:23  23 Jun
    xDSL linestate down
    20:37:57  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:37:57  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4544 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 11.9 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 6.1 dB)
    20:37:49  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:37:48  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:37:46  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:37:44  23 Jun
    xDSL linestate down
    20:37:19  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4576 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.2 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 6.1 dB)
    20:37:07  23 Jun
    FIREWALL event (1 of 6): created rules
    20:37:07  23 Jun
    FIREWALL event (1 of 6): deleted rules
    20:37:07  23 Jun
    xDSL linestate down
    20:36:42  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:36:42  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4544 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.1 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 6.1 dB)
    20:36:35  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:36:29  23 Jun
    xDSL linestate down
    20:36:04  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4640 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.3 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 5.9 dB)
    20:35:55  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:35:52  23 Jun
    FIREWALL event (1 of 6): created rules
    20:35:52  23 Jun
    FIREWALL event (1 of 6): deleted rules
    20:35:52  23 Jun
    xDSL linestate down
    20:35:27  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:35:27  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4608 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.4 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 6.1 dB)
    20:35:14  23 Jun
    xDSL linestate down
    20:34:49  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4672 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.1 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 5.9 dB)
    20:34:37  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:34:37  23 Jun
    FIREWALL event (1 of 6): created rules
    20:34:37  23 Jun
    FIREWALL event (1 of 6): deleted rules
    20:34:37  23 Jun
    xDSL linestate down
    20:34:12  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:34:12  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4576 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.3 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 6.0 dB)
    20:33:59  23 Jun
    xDSL linestate down
    20:33:35  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4608 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.1 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 6.1 dB)
    20:33:28  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:33:23  23 Jun
    FIREWALL event (1 of 6): created rules
    20:33:23  23 Jun
    FIREWALL event (1 of 6): deleted rules
    20:33:23  23 Jun
    xDSL linestate down
    20:32:58  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:32:58  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4640 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.2 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 5.9 dB)
    20:32:47  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:32:46  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:32:45  23 Jun
    xDSL linestate down
    20:32:19  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4640 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.3 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 6.1 dB)
    20:32:08  23 Jun
    FIREWALL event (1 of 6): created rules
    20:32:07  23 Jun
    FIREWALL event (1 of 6): deleted rules
    20:32:07  23 Jun
    xDSL linestate down
    20:31:42  23 Jun
    FIREWALL event (1 of 4): modified rules
    20:31:42  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4640 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 12.2 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 24.0 dB, Up: 6.1 dB)
    20:31:35  23 Jun
    LOGIN User Basic logged in on [HTTP] (from 192.168.1.68)
    20:31:29  23 Jun
    xDSL linestate down
    20:31:04  23 Jun
    xDSL linestate up (ITU-T G.992.1; downstream: 4608 kbit/s, upstream: 448 kbit/s; output Power Down: 19.8 dBm, Up: 11.9 dBm; line Attenuation Down: 39.0 dB, Up: 25.0 dB; snr Margin Down: 23.0 dB, Up: 6.1 dB)
    20:30:52  23 Jun
    FIREWALL event (1 of 6): created rules
    20:30:52  23 Jun
    FIREWALL event (1 of 6): deleted rules
    Solved!
    Go to Solution.

    I did try the test socket yesterday and there was still no connection. Should I leave it connected to the test socket for longer?
    Here are the ADSL stats:
    Connection information
    Line state
    Connected
    Connection time
    0 days, 1:16:00
    Downstream
    4,512 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Fast
    Noise margin (Down/Up)
    14.7 dB / 24.0 dB
    Line attenuation (Down/Up)
    39.0 dB / 25.0 dB
    Output power (Down/Up)
    19.8 dBm / 11.9 dBm
    Loss of Framing (Local)
    4726
    Loss of Signal (Local)
    364
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    0 / 0
    CRC Errors (Down/Up)
    117 / N/A
    HEC Errors (Down/Up)
    N/A / 0
    Error Seconds (Local)
    2359

  • BB Keeps Dropping out

    Hi
    I'm hoping someone can help tell me why my broadband keeps dropping out. It is a problem that is hugely frustrating being that I am a homeworker, and each dropout causes my VPN to drop so it is affecting my ability to work properly! I have logged into the HomeHub 3 and captured some information (below) and also speed tested attaching the results. I have tried a diferent filter which makes no difference. I don't have a maser socket (there are 2 lines coming into the house and the BTOR engineer who installed the second just put a double face plate on for simplicity). Any help would be greatly appreciated.
    15:43:54,22 Jan.
    WAN Auto-sensing detected port DSL
      15:43:54,22 Jan.
    WAN Auto-sensing last connection port: DSL
      15:43:52,22 Jan.
    WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
      15:43:44,22 Jan.
    QoS Rate cap set to 0.4Mbs
      15:43:43,22 Jan.
    WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
      15:43:42,22 Jan.
    DSL Link Up: Down Rate=1600Kbps, Up Rate=448Kbps; SNR Margin Down=9.4dB, Up=14.0dB;
      15:43:34,22 Jan.
    WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
      15:43:32,22 Jan.
    PPP LCP Send Termination Request
      15:43:31,22 Jan.
    WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
      15:43:31,22 Jan.
    DSL Link Down:the duration is 924 seconds [1 : LosDetector]
      15:28:08,22 Jan.
    QoS Rate cap set to 0.4Mbs
      15:28:07,22 Jan.
    WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
      15:28:07,22 Jan.
    DSL Link Up: Down Rate=1632Kbps, Up Rate=448Kbps; SNR Margin Down=9.4dB, Up=16.0dB;
      15:27:58,22 Jan.
    WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
      15:27:56,22 Jan.
    PPP LCP Send Termination Request
      15:27:55,22 Jan.
    WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
      15:27:55,22 Jan.
    DSL Link Down:the duration is 967 seconds [1 : LosDetector]
      15:11:50,22 Jan.
    QoS Rate cap set to 0.4Mbs
      15:11:49,22 Jan.
    WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
      15:11:48,22 Jan.
    DSL Link Up: Down Rate=1664Kbps, Up Rate=448Kbps; SNR Margin Down=9.6dB, Up=15.0dB;
      15:11:40,22 Jan.
    WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
      15:11:37,22 Jan.
    PPP LCP Send Termination Request
      15:11:37,22 Jan.
    WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
      15:11:37,22 Jan.
    DSL Link Down:the duration is 4117 seconds [1 : LosDetector]
    Connection information
    Line state:
    Connected
    Connection time:
    0 day, 00:22:29
    Downstream:
    1,600 Kbps
    Upstream:
    448 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    10.5 dB / 14.0 dB
    Line attenuation (Down/Up):
    63.5 dB / 31.5 dB
    Output power (Down/Up):
    16.9 dBm / 12.3 dBm
    FEC Events (Down/Up):
    121 / 0
    CRC Events (Down/Up):
    4 / 0
     Download speedachieved during the test was - 1.21 Mbps
     For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
     Additional Information:
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     IP Profile for your line is - 1.25 Mbps

    Hi. Thanks for your reply. Is this what you are looking for? :
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    Downstream:
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    Upstream:
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      ADSL settings
    VPI/VCI:
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    Type:
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    Modulation:
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    Latency type:
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    Noise margin (Down/Up):
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    Line attenuation (Down/Up):
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    Output power (Down/Up):
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    Loss of Framing (Local/Remote):
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    Loss of Signal (Local/Remote):
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    Loss of Power (Local/Remote):
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    Loss of Link (Remote):
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    HEC Errors (Down/Up):
    10 / 0
    Error Seconds (Local/Remote):
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  • Broadband Connection keeps dropping out.

    can some one ring me from sky broadband department plz as my internet keeps dropping out all the time i do not have a home phone only a mobile phone 

    Try the Sky service app .................... http://help.sky.com/articles/sky-service-app

  • Internet keeps dropping out!!!

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    Connection time
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    Downstream
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    Upstream
    888 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
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    Modulation
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    Latency type
    Interleaved
    Noise margin (Down/Up)
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    Line attenuation (Down/Up)
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    Output power (Down/Up)
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    Loss of Signal (Local)
    1
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
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    CRC Errors (Down/Up)
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    HEC Errors (Down/Up)
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    Error Seconds (Local)
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    Welcome to this customer to customer forum.
    To enable forum members to help you, could you please read the web page that is shown below, which asks you to do a few checks first, and has some helpful hints.
    When you have done that, please follow the instructions at the end, and post the results here, so members can offer advice. Thank you.
    Speed and disconnections
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Iphoto keeps dropping out. Sometimes other programs do too such as Software Update. They other programs seem to drop randomly but iPhoto drops out constantly. Is there a solution?

    iPhoto constantly keeps dropping out. Other programs do at times but iPhoto drops out constantly. Does anyone know what causes this?

    Apply the two fixes below in order as needed:
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    Select the options identified in the screenshot. 
    Fix #2
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    Download iPhoto Library Manager and launch.
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    OT

  • 3G connection keeps dropping out after 4.2.1 update

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    I'm having a similar issue with my new iPhone 4 (w/ 4.2.1)... It continually cycles through the following sequence:
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  • External HDD keeps dropping out (without ejecting itself) ~ due to 1 bad partition

    Hi,
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    I've tried....
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    2. using DiskArbitrator to allow the drive to stay connected
    3. using KeepDriveSpinning for the same reason
    4. smashing my head against a brick wall
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    Grant
    Str0ke5

    It certainly may be. I do not trust Western digital external drives. I've have several of them fail and it was not the physical drive that failed it was the enclosure electronics. Once I removed the physical drive from the WD enclosure and connect it with a IDE/SATA to USB adapter the actual drives were fine and I'm still using all of them.
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  • Problems with my new phone (wi-fi, all cell reception keep dropping out)

    I recently brought my apple iPhone 3GS (last 2 weeks) and pretty much since day 1 I've the same problem. The phone network I have keeps dropping out for no reason at all, wi-fi connection too (I maintain little or no coverage, but as I've taken the sim card back to the company for inspection, they've said the sim is fine and I shouldnt be having this problem) any ideas on how to resolve this issue???

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
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     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • After updating to IOS7 I have lost a years worth of pictures and my wi-fi keeps dropping out.  Anyone have any suggestions?

    After updating to IOS7 I have lost a years worth of pictures and my wi-fi keeps dropping out.  Anyone have any similar problems or suggestions?

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    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
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    Wi-Fi Fix for iOS 6
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    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
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    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
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    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
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    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
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    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
    Re Photos:
    Get them from your backup. You do backup frequently don't you?
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    How to Restore Lost or Deleted Files from iPad
    http://www.iphone-ipad-recovery.com/recover-ipad-mini-files.html
    How to Recover Deleted Files from iPad
    http://www.kvisoft.com/tutorials/recover-deleted-files-from-ipad.html
    iSkysoft Free iPhone Data Recovery
    http://www.iskysoft.com/iphone-data-recovery/
    Recover iPhone/iPad/iPod touch lost data, Free.
    Free recover iPhone/iPad/iPod touch lost contacts, photos, videos, notes, call logs and more
    Recover data directly from iPhone or from iTunes backup
    Preview and recover lost iOS data with original quality
    Wondershare Dr.Fone for iOS
    http://www.wondershare.net/data-recovery/iphone-data-recovery.html?gclid=CJT7i9e 6gb4CFcvm7AodbUEAJQ
    Recover contacts, messages, photos, videos, notes, call history, calendars, voicemail, voice memos, reminders, bookmarks and other documents.
    iPad Data Recovery Software (PC & Mac)
    http://www.anysoftwaretools.com/ipad-data-recovery.html
     Cheers, Tom

  • Wifi keeps dropping out on MacBook Pro after installing Yosemite

    Wifi keeps dropping out on MacBook Pro after installing Yosemite. This is not good.  Apparently, a lot of people are having this issue with Yosemite.  Any suggestions for my MacBook Pro?  It's bad enough that Yosemite looks so boring, but to have a major issue like constantly disconnecting from wifi is deplorable.
    I plan to keep Mavericks on my iMac until this issue is resolved.

    Wi-Fi: How to troubleshoot Wi-Fi connectivity
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  • Why Does Home Sharing keep dropping out?

    Hi,
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    It's not a huge deal but rather irritating. Can anyone tell me how I can prevent this disonnect of home sgaring from happening?
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    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
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  • My iPod touch gen5 wifi keeps dropping out. All the other iPods, iPads and iPhones don't in the house, just the iPod touch gen 5, entering the password every time is a pain, why can't it have a button to remember password like all the other devises.

    My iPod touch gen5 wifi keeps dropping out. All the other iPods, iPad, and iPhone 4's don't in the house.
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    You late question did get answered:on the 18th of this month. Sounds like you did not like the answers. Starting a new post without mentioning yur first post wastes people time
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