Broadband Option 2 allowance upgrade

I saw that BT have doubled the allowance for BB option 2 which I'm on.  It's now 40gig.  Does this apply to all current customers too?
I ask because I got an email informing me I was close to my 20gig limit?  Would be really cheeky if the new allowance doesn't apply to current customers.  I started watching more YouTube and iPlayer stuff and also streaming more music from Spotify.  Hope I'm not going to suddenly get landed with a huge bill, all because I read the allowance has been increased!

From a google search - this was on bt.com before they took it down to upgrade:
A. Monthly Usage Allowances 1. What are BT's monthly usage allowances? How will I know if I exceed them?
Each BT Broadband option has a different monthly usage allowance, so you can choose the package that best suits your needs.
Broadband package Monthly usage allowance
BT Total Broadband Option 1
10GB
BT Total Broadband Option 2
40GB
BT Total Broadband Option 3
Unlimited*
BT Infinity Option 1
40GB
BT Infinity Option 2
Unlimited*
* Subject to Network Management

Similar Messages

  • Upgrade to BT Broadband Option 2

    Hi,
    I'm currently on BT Broadband Option 1 but have gone over the 10GB limit every month for the last three months. I'd like to upgrade to Option 2 for the 40GB for £18 p/m but when I go through the upgrade process on the website I get told I can only go to Option 3 for £28 p/m. 40GB is plenty for my requirements, I don't need unlimited broadband.
    Does anybody know why I wouldn't be able to go from Option 1 to Option 2?
    Thanks in advance.
    Simon

    why don't you use UK sales  08007830056 it's free
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Upgrade from BT Broadband Option 3 to Infinity Opt...

    Hi,
    Do I have to call BT and ask them to stop my BT Broadband Option 3 before I order an Infinity? Or can I just order it now and it'll replace my current broadband?
    Thanks!

    Usually if you ring them up and tell them you are on option 3 and you want infinity they will tie you to another 12 month contract or whatever the contract length is. 

  • Youview with Broadband option 2?

    Thinking of  giving Youview a go , at the mo' i am with Sky and have been for many many years. Can't fault Sky or the equipment so easy to use but price is now a little steep. I do have the Movie package  i do not like sports so no problem there, my only concern is due to my location i can only get about 20 Freeview stations [we are on a relay?] Now most of my / our stations are the mains ones which i can get 12345, can't get film 4 but may consider the new Sky Now TV for films however; what is the quality like? being downloaded must affect sound and picture? is it in 5.1 ? . Of course Lovefilm is another option with my 2 main films at home in bluray, the rest streamed.
    Anyone tried Sky Now? how does it compare to Lovefilm? Looking at the full package for Youview [12.50]? + a film sub , my other quwstion is i am on BT opt 2 40gb , i seem to remember getting an email from BT saying i could have Youview if i went on OPT3 UNLIMITED ? don't want to up my bb costs as i average out at 16 gb a month use., Ta

    From a google search - this was on bt.com before they took it down to upgrade:
    A. Monthly Usage Allowances 1. What are BT's monthly usage allowances? How will I know if I exceed them?
    Each BT Broadband option has a different monthly usage allowance, so you can choose the package that best suits your needs.
    Broadband package Monthly usage allowance
    BT Total Broadband Option 1
    10GB
    BT Total Broadband Option 2
    40GB
    BT Total Broadband Option 3
    Unlimited*
    BT Infinity Option 1
    40GB
    BT Infinity Option 2
    Unlimited*
    * Subject to Network Management

  • Is it BT Yahoo / Total Broadband / Option 3 / or d...

    Hopefully someone here can help.
    We signed up with BT Openworld back in 2003 which subsequently morphed into BT Yahoo. Since then the service has continued without much issue. (Just a loss of service because BT randomly disconnected us which then took weeks to resolve; plus paying £28+ a month for a 2Mb line - but other than that, not much issue).
    Other than these few problems that is:
    a) we have never seen a bill for this service. Trying to click view bills via the BT Yahoo page doesn't work.
    b) in the BT Yahoo account page it says we are on BT Total Broadband Option 3. However, when you go to My BT on BT.com and look at our account (the account has the phone bill showing) we can't see any Broadband listed. In fact, they suggest signing up.....
    c) trying to apply for an Accelerator (old iplate), when typing in our phone number and postcode, it confidently states that we don't have BT Broadband. Ironically, I'm using BT broadband to access the page...
    d) back in October last year I received an email on the BTinternet.com email address telling me the great news that my BT Yahoo account was being moved to BT Total Broadband and that I would be receiving an email when this was done, confirmation of my account number, speeds of up to 20Mb, something to tell me how to view a bill for the first time in 8 years, etc. Nothing has ever been received. We have never received a new home hub for example. No speed increase. No account number, nothing.
    Here's the link telling us what we should have won: http://bt.custhelp.com/app/answers/detail/a_id/14401/c/761/?s_cid=con_FURL_help/newaccount
    e) trying to follow this up with anyone has always been met with "What is your account number"? It seems hard for them to understand that without a bill or any communication with BT, I don't have an account number and I can't find one anywhere else. I have of course offered to make one up.
    f) the line speed sits resolutely at 2Mb. It doesn't matter what router is used, whether the router is plugged into the master socket, whether I tell all my neighbours to have an internet free day, etc.
    We can't help but assume our account has been left on an old BT Yahoo set up, with 2Mb maximum and nothing has been done to bring our account to Total Broadband, sort the speed out, merge our accounts with our normal BT bill and allow us to look at a rarely-spotted invoice. Getting my hands on a BT Accelerator would be great too.
    Can anyone help here...?
    Jeremy.

    Hi, I've been browsing the forums for general interest and have a somewhat related enquiry to the above queries.
    I have been with BT Yahoo Broadband (and whatever came before that) for some years. Last year I had an email to say that (quote):
    "Good news. We’re sprucing up some of our systems over the next few months, replacing BT Yahoo! Broadband with BT Total Broadband. We’ll need to give you a new account number but you’ll pay the same and get a better service and more features for your money..." (followed by the 'features' of Total Broadband Option 3).
    A few days ago I had an email to say (quote)
    "Remember our email about moving you to BT Total Broadband and changing your account number? You’re now on BT Total Broadband and your new account number is GB100XXXXX."
    One good thing - for the first time I have an account number that I can quote!
    My query is: do my methods of payment stay the same? I am debited every month from my credit card for broadband as the owner of the BT line itself is not me but my partner, and therefore a separate phone account. So far, I have not seen a charge against my credit card this month, and it would have been due now.
    I did try and ring one of the helplines today, but sadly the competence of the staff in India has not improved since my last problem with billing (updating credit card details) last December. They were completely clueless, although very polite.
    Incidentally the BT Broadband postcode checker suggests that I'd be able to get 7.0 - 8.0MB speed, but mine remains at 2MB, which is what I have had for a long time.  I don't for one minute doubt thatI wouldn't get the maximum, but I'd have thought I'd be getting a little better than the 1.8 MB download I currently average....if indeed I have been transferred over as the emails have suggested?

  • I'd like to update the ISO 4.2.1 on an old iPod Touch to ISO 7.  Can't find "Software Update" option under General Setting.  Where might I look for the option to slightly upgrade the ISO for this device?

    I'd like to update the ISO 4.2.1 on an old iPod Touch to ISO 7.  Can't find "Software Update" option under General Setting.  Where might I look for the option to slightly upgrade the ISO for this device?

    You likely have a 2G iPod and those can go higher than 4.2.1
    A 3G can go to 5.1.1
    IA 4G, with cameras can go to iOS 6.1.6.
    The 5G, also with cameras can go to iOS 8
    To update
    The Settings>General>Software Update comes with iOS 5 and later.
    Connect the iPod to your computer and update via iTunes as far as your iPod model allows
    iOS: How to update your iPhone, iPad, or iPod touch
    - A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
    - A 3G to 5.1.1  Requires iTunes version 10.5 or later
    - A 4G to 6.1.6  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
    - A 5G to iOS 8 Requires iTunes 11.4 or later if you update via iTunes
    Identifying iPod models                                                         

  • Can I revert back to Broadband option 3 ?

    I have just got my first onlinre bill from BT after upgrading to BT Infinity2 from BT Broadband Option3 and got the shock of my life to be charged much more than I was expecting.
    When I was 1st contacted by BT to be told that BT Infinity was in my area and it would only cost about £2 more per month  with a one off charge of £6.95 for the delivery of the BT equipment for Infinity.I was quite happy with that and said "yes please.At no time was I told that I would lose my quarterley discount of £20.55 and also I was not told that the line rental would not be included in the package as it was with Broadband3, so I shall have to find an extra £43.80. This means that I shall have to pay between £40 and £50  extra each quarter, which as a pensioner on the basic pension I can not afford. Also I was not told that having a wireless connection means that I can't benefit from the the higher speeds promised with BT Infinity anyway so all in all I am  much worse off. This infinity package was installed on October 18th  and I got the bill today (December 4rd ) I should like to go back to Broadband Option 3. Is this possible, I can't find anything on the BT Help pages to help me
    Solved!
    Go to Solution.

    The rental amount is the same but before it was included in the package not seperate as with Infinity. All my previous bills with Broadband Option 3 have been around the £130  mark for the quarter, including phone calls : Total line rental & Broadband and other basic charges £95.55 Phone usage 36.34: Total including Vat £ 131.89
    Charges for BT Infinity 2 in advance for next  quarter £78 (@£26.00 per month ) plus line rental @ 43.80=£121.80 plus phone calls made, (estimated £40)  Total  £161

  • Broadband Option 3 up for renewal, still 8mb issue...

    I have been on Broadband Option 3 up to 8mb for a while and after numerous calls to BT (India) I have still not managed to have my line upgraded to up to 20mb which the line can carry.  I have had it tested, put the Home Hub info into corresponding websites and been told the line can sustain up to 20mb but for some reason I keep getting fobbed off and told I'll have to wait.
    Well my broadband is up for renewal so I thought I'll be holding all the cards as it where.  It appears not.  I still do not have any guarantee that the service I will be getting will be up to 20mb they tall me I'll have to wait for my line to be upgraded.  Well I've waited about 10 months now and are not going to renew unless I get up to 20mb.
    I have telephoned the sales desk who put me through to technical support in India who ask me play school questions and get me to perform childish tasks and no matter how many times I tell them I still can't get an up to 20mb contract deal.
    What do I do to finally get the service for which I am paying for and the line can sustain?
    Your advise and knowledge will be gratefully needed.
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    1 day, 1:15:39
    Downstream
    5,952 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Interleaved
    Noise margin (Down/Up)
    12.1 dB / 24.0 dB
    Line attenuation (Down/Up)
    22.0 dB / 11.0 dB
    Output power (Down/Up)
    19.8 dBm / 12.4 dBm
    Loss of Framing (Local)
    11
    Loss of Signal (Local)
    23
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    5283 / 11
    CRC Errors (Down/Up)
    185 / N/A
    HEC Errors (Down/Up)
    N/A / 1
    Error Seconds (Local)
    557

    Many thanks all for replying.
    I have emailed the mods via the above link (john46) so hopefully they will intervene and sort some out.
    In answer to some of the questions my exchange is Chislehurst and I'm only 1.4kms away from my local exchange and have:
    Congratulations, you are in a broadband enabled area.
    However, there is another service on your phone line (e.g. ADSL, LLU, DACS, etc) that would prevent you from ordering a new ADSL connection.
    The following services are available in your location:
    BT Wholesale ADSL
    BT Wholesale ADSL Max
    BT Wholesale WBC (21CN)
    BT Wholesale SDSL
    BT FTTC
    AOL LLU
    O2 / Be LLU
    Bulldog LLU
    TalkTalk (CPW) LLU
    Sky Broadband / Easynet LLU
    Tiscali LLU
    Tiscali TV (via Tiscali LLU)
    Virgin Media (Cable)
    As you can see the exchange is ready for an upto 20mb broadband service.
    I should have mentioned before I have another phone line in the house used purely for broadband.   Lots of family members competing for broadband width and this has been upgraded to 20mb for about a year now. 
    So if one line is why not the other ??
    Anyway, fingers crossed it'll happen once the mods get involved.
    Cheers.

  • Infinity v Total Broadband Option 3

    Hi,
    I currently have BT Infinity (17Mb/1Mb) installed but when I tried to upgrade to Infinity 2, I get a message indicating that an upgrade isn't possible.
    If I perform the 'Can I get Infinity' check, I am told that the best that I can get is Faster Total Broadband up to 12Mb.
    Could somebody please tell me what the difference is between faster total broadband and Infinity, because when the BT Engineer was installing it, he said it was Infinity and he's installed Infinity kit.
    Thanks 
    Solved!
    Go to Solution.

    Faster Total Broadband option 3 is for people who would receive less than 15MB from Infinity, considering that your on 17/1MB im guessing this is a good thing. Infinity 2, based on your current download speeds i wouldn't bother, since it using higher frequencies and over a long line from the cabinet like yours, wouldn't be a good idea.
    I reckon you should stay put, even people who have had higher estimates have had issues.
    If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution

  • Broadband monthly usage BT Broadband Option 1

    We started using BT Broadband Option 1 last month and have a download limit of 10GB each month.  We were quite surprised to receive an email saying we'd already used over 7.5GB during February.  We don't download music or films and most of our internet useage is sending a few emails, some browsing (but not excessive) and Facebook most days for a while.  Does anyone know whether using Facebook for games would cause our usage to be high?  I also bought a card making computer programme which involved some digital downloads, so maybe this has also added a lot to the usage.(Our previous internet provider gave a 40GB allowance, so we've never come across this problem before but the customer service was so bad we needed to change.) Any help would be appreciated.  Thanks.

    SusieM wrote:
    Thanks again to you both. It's made us a bit wiser how quickly the allowance can be used up.  Thanks also for pointing out where we can find the usage monitor.  I've made a note of it and will be checking the monitor daily.
    Hi Susie.
    For a quick link to the usage monitor, have a look at my shortcuts (link below) options 14d-14j - the latter two are for the newest version.
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

  • Property List error: Unexpected character b at line 1 / JSON error: JSON text did not start with array or object and option to allow fragments not set.

    Hi,
    I have a MBP 13' Late 2011 and Yosemite 10.10.2 (14C1514).
    Until yesterday, I was using Garmin ConnectIQ SDK and all was working fine.
    Yesterday, I've updated my system with latest security updates and Xcode updates too (Version 6.2 (6C131e)).
    Since, I can't launch the ConnectIQ simulator app, I have this message in console :
    8/04/2015 15:19:04,103 mds[38]: There was an error parsing the Info.plist for the bundle at URL Info.plist -- file:///Volumes/Leto/connectiq-sdk-mac-1.1.0_2/ios/ConnectIQ.bundle/
    The data couldn’t be read because it isn’t in the correct format.
    <CFBasicHash 0x7fa64f44e9a0 [0x7fff7dfc7cf0]>{type = immutable dict, count = 2,
    entries =>
      0 : <CFString 0x7fff7df92580 [0x7fff7dfc7cf0]>{contents = "NSDebugDescription"} = <CFString 0x7fa64f44f0a0 [0x7fff7dfc7cf0]>{contents = "Unexpected character b at line 1"}
      1 : <CFString 0x7fff7df9f5e0 [0x7fff7dfc7cf0]>{contents = "kCFPropertyListOldStyleParsingError"} = Error Domain=NSCocoaErrorDomain Code=3840 "The data couldn’t be read because it isn’t in the correct format." (Conversion of string failed.) UserInfo=0x7fa64f44eda0 {NSDebugDescription=Conversion of string failed.}
    I have looked at this file and it looks like a binary plist
    bplist00ß^P^V^A^B^C^D^E^F^G^H
    ^K^L^M^N^O^P^Q^R^S^T^U^V^W^X^Y^Z^[^\^]^^^_ !"$%&'()'+,^[\CFBundleNameWDTXcodeYDTSDKName_^P^XNSHumanReadableCopyrightZDTSDKBuild_^P^YCFBundleDevelopmentRegion_^P^OCFBundleVersi    on_^P^SBuildMachineOSBuild^DTPlatformName_^P^SCFBundlePackageType_^P^ZCFBundleShortVersionString_^P^ZCFBundleSupportedPlatforms_^P^]CFBundleInfoDictionaryVersion_^P^RCFBundleE    xecutableZDTCompiler_^P^PMinimumOSVersion_^P^RCFBundleIdentifier^UIDeviceFamily_^P^QDTPlatformVersion\DTXcodeBuild_^P^QCFBundleSignature_^P^ODTPlatformBuildYConnectIQT0611[iph    oneos8.1o^P-^@C^@o^@p^@y^@r^@i^@g^@h^@t^@ ^@©^@ ^@2^@0^@1^@5^@ ^@G^@a^@r^@m^@i^@n^@.^@ ^@A^@l^@l^@ ^@r^@i^@g^@h^@t^@s^@ ^@r^@e^@s^@e^@r^@v^@e^@d^@.V12B411RenQ1V14C109Xiphoneos    TBNDLS1.0¡#XiPhoneOSS6.0YConnectIQ_^P"com.apple.compilers.llvm.clang.1_0S8.1_^P^Tcom.garmin.ConnectIQ¡*^P^AW6A2008aT????^@^H^@7^@D^@L^@V^@q^@|^@<98>^@ª^@À^@Ï^@å^A^B^A^_^A?^AT^    A_^Ar^A<87>^A<96>^Aª^A·^AË^AÝ^Aç^Aì^Aø^BU^B\^B_^Ba^Bh^Bq^Bv^Bz^B|^B<85>^B<89>^B<93>^B¸^B¼^BÓ^BÕ^B×^Bß^@^@^@^@^@^@^B^A^@^@^@^@^@^@^@-^@^@^@^@^@^@^@^@^@^@^@^@^@^@^Bä
    I guess it is a normal format but my system seems to be unable to read binary plist ?
    I tried some stuff with plutil
    plutil -lint Info.plist
    Info.plist: Unexpected character b at line 1
    Same for convert
    plutil -convert xml1 Info.plist
    Info.plist: Property List error: Unexpected character b at line 1 / JSON error: JSON text did not start with array or object and option to allow fragments not set.
    I also try to download a fresh version of the connectIQ SDK and no changes.
    Any idea ?
    Thanks

    Step by step, how did you arrive at seeing this agreement?

  • Macbook Pro 10.5.8 won't allow upgrade of iTunes to sync with iOS 7

    Macbook Pro Mac OS X 10.5.8, won't allow upgrade of iTunes 11 to link in with iOS 7 iPhone update.
    Do I need to upgrade to Snow Leopard operating system? Or Mountain Leopard operating system?
    Help please!

    You need to upgrade your version of OS X. Whether it is to Snow Leopard, Lion or Mt Lion (Not Mountain Snow Leopard) for the newest iTunes to work with iOS 7 I'm not sure. I don't own an iPhone and if I did I wouldn't be installing iOS 7 on it.
    Oh and let me add you must first upgrade your Mac to Snow Leopard to be able to upgrade it to any of the newer version of OS X. Both Lion and Mt Lion are only availble from the Mac App Store which can only be accessed from Snow Leopard 10.6.7, or above 10.6.8, or from both Lion and Mt Lion.
    So no matter which newer version of OS X you end up with you'll need to first upgrade to Snow Leopard.

  • HT5463 Why is there not an option to allow texts from the same group of allowed callers in do not disturb mode? Seems like a no-brainer!

    Why is there not an option to allow texts from the same group of allowed callers in do not disturb mode? Seems like a no-brainer!

    www.apple.com/feedback

  • CHECK SELECT-OPTIONS not allowed in ECC6.0

    HI,
    Obsolete Statement 4.7 version and Ecc 6.0 Version,
    CHECK SELECT-OPTIONS not allowed
    The construct SELECT-OPTIONS in the statement CHECK is not allowed in ABAP Objects.
    Error message in ABAP Objects if the following syntax is used:
    CHECK SELECT-OPTIONS.
    Correct syntax:
    CHECK f IN seltab.
    Reason:
    This form of the statement CHECK is intended only for use during the event GET during execution of type-1-programs with logical databases. The statement checks whether the content of the work area, which was filled by the logical database for the current GET event, meets the conditions in all the selection tables that are connected with the database table read. The name of the database table is taken statically from the next higher GET statement in the ABAP program. Thus the statement does not make sense outside of an GET event block. However, the previous event concept of the ABAP runtime environment, that is, the previous way of processing logical databases, is not supported by ABAP Objects.
    I want the simple example program for Correct syntax .Can any one send me with example program and pinpoint information of the statement.
    Regards,
    venkat
    Moderator message: please search for available information.
    Edited by: Thomas Zloch on Jan 8, 2011 10:32 AM

    Hey i have the same issue with this FM
    Did u find any solution to this..?
    plz help me ... urgent..!!

  • No selection with SIGN = 'I'; OPTION 'GE' allowed

    Hello All,
    I have added an ABAP routine in one of the InfoPackage to filter a field CREATDATE(char,8).
    Whenever I am executing the InfoPackage I am getting the following error:-
    For sel. field 'CREATDATE', no selection with SIGN = 'I'; OPTION 'GE' allowed
    Message no. RSM1607
    Through debugging I have noticed that after the EndForm of the InfoPackage filter the Program control goes to a System Program "RSS2_INTERPRET_SELOPTS_DS". All the Selection Options (EQ, BT, GE, GT, NE, LT, etc ) are defined in this program and the program control ignores the 'GE' option code specified in the program "RSS2_INTERPRET_SELOPTS_DS".
    if not l_s_so-ge is initial.
            clear l_s_selopts.
            l_s_selopts-sign = 'I'.
            l_s_selopts-option = 'GE'.
            l_s_selopts-single = 'X'.
            append l_s_selopts to e_t_selopts.
          endif.
    Can anyone help how to resolve this.
    Thank You
    Edited by: RACHANA_CG on Sep 27, 2010 2:28 PM

    Hi,
    I guess in Infopackage filter routine, you can only declare multiple single values or a range i.e technically I EQ & I BT.
    Excluding or greater/less functions are disregarded. You can create a dynamic infopackage filter to have all the dates say for the next two years from the start date & run it.
    --Akashdeep

Maybe you are looking for