Broadband Phone Number displays

Hi,
My Gigaset SL910A phone has a facility to send and receive text messages provided CLIP is enabled. However we are unable to send text messages and any sent to us are converted to a voice message by BT.  It looks like CLIP is enabled as when we dial out on our phone the receivers caller display shows our phone number but displays our Broadband phone number rather than the true home number.  
I have gone into the Home Hub 2 settings but can't see how to disable the broadband phone number. Does anyone know if I can somehow turn the broadband phone off and get our number shows as the normal home phone number?  I think this may solve the text problem as it looks as if the Gigaset phone number is being blocked by HH@ which then transmits the broadband number to whoever we phone.  
We are ex-dirctory if that makes any difference.
Thanks for any help,
Mickey

You must have asked for your number to be withheld when you ordered your phone line.
You can disable it on a call-by-call basis by prefixing the number with 1470.
You have it permanently enabled, you would have to ask BT.
The broadband talk number gives you free evening calls, if you are only on a basic package. Also, some International calls are cheaper.
The service is to be discontinued by BT at the end of the year anyway.
Your hub phone (s) will still work when you disable telephony, but the calls will be made on your normal landline number.
The crackling on the line does not sound very good, but it could be the relay in the HH2, which can cause that.
Its worth checking your line with a normal phone, as a bad line can affect your broadband speed.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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