Broadband Slow 24/7

Hi guys, im hopeing someone can shed some light on this.
i got this BT broadband unlimited package with unlimited calls and broadband. it was fine for the first 8 days or so and then suddenly at the weekend on saturday, bamm!, super slow speeds and im finding it difficult waiting for bbc news homepage to load up after 20 seconds or so .
im frustrated, i know there is a 10 day period for testing but its now wednesday, a good few days after this time now. i find i cant do anything, iplayer, xbox anything!
i did a test and this was what came up
Download speedachieved during the test was - 52 Kbps
For your connection, the acceptable range of speedsis 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :288 Kbps(DOWN-STREAM), 160 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
Whether this helps anyone i dont know. My speeds look so limp
Anyone got any ideas???

and here is my stats from the hub
Connection information
Line state
Connected
Connection time
0 days, 17:16:03
Downstream
288 Kbps
Upstream
162 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
6.6 dB / 4.4 dB
Line attenuation (Down/Up)
42.5 dB / 22.8 dB
Output power (Down/Up)
19.6 dBm / 11.6 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
22487 / 72
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 14820
Error Seconds (Local)
0
i hope this helps

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Slow Broadband Slow Call centre Slow Everything......

Where to begin..Like many people I use my mobile more than my landline for making calls.
So, when my landline was making a terrible noise it was not the end of the world. Then Broadband went a bit Pete Tong on me acting slow..No probs just explain to BT the prob and all should be fine (Simples)..
Day 1.. Engineer repairs Telephone line...Even thou I mentioned Broadband slow not put right.
Day 2 Ring BT to explain nice phone line no Broadband (almost 1 hour on the phone to call centre)
          Done the usual speed test - 13mgb coming to the house then 0.03 from hub to computer..
          Everything points to a prob from line to hub.
          So a new filter was dispatched
4 Days later filter turns up
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What I should make clear this is over 5 weeks now. I am paying for a service I cant get..
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Hi stu61,
Sorry to hear that your having issues with your BT Retail services.
You will either be on the ADSLMax (upto 8mbps) service or if your exchange has been BTw 21cn upgraded you maybe on the ADSL2/2+ (upto 12/20mbps) service depending on your line quality and length.
However these upto speeds may not be the speeds you will get as ADSL broadband connections are very dependent on the distance from your property to the exchange and the quality of your line. The further away you are from your local exchange the slower your broadband speed will be.
To enable the community to help you please see the advice below:
Please see Keith's help guide here: Helping forum members to help you, it will go through some checks that are needed for us to help you.
A summary of the checks are:
1a) Is your router/Homehub connected by a BT NTE5 master socket, Adsl Filtered Master Socket or Extension Socket? Please bear in mind that extension cables and extension sockets can reduce the broadband's performance. If you have an Old LJU master socket then please say.
1b) Have you tried the Test Socket? - if you have one.
2) Can you please run a BT speed test (including IP Profile) http://speedtest.btwholesale.com (not beta version)[Best done with a wired, Ethernet, connection] After Quick Test is done you need to click "Further Diagnostics" to get IP Profile.
3) is there any noise on your line. dial 17070 option2 ,called quite line test, from landline phone. should be silent but slight hum normal on cordless phone.
4) please post adsl line statistics
ADSL Line Statistic Help:
If you have a BT Home Hub like the one below...
Then:
1) Go to http://192.168.1.254 or http://bthomehub.home
2) click Settings
3) Click Advanced Settings
4) Click Broadband
5) Click Connection or sometimes called ADSL (see picture Below)
The direct Address is http://bthomehub.home/index.cgi?active_page=9116 (for bthomehub3.A firmware ending in 1.3)
or http://bthomehub.home/index.cgi?active_page=9118 (for bthomehub3.A firmware ending in 94.1.11)
You will need to copy and past all the adsl line statistics ( Including HEC, CRC and FEC errors). You may need to click " More Details"
If you have a HomeHub 4 then the majority of the ADSL Stats shown in the previous Hubs will not be there.
There are more useful links on Keith's website here: If you have an ADSL connection, please select this link
Don't have a BT Homehub/Voyager?
• http://192.168.0.1 for a netgear router and look for ADSL adsl statistics with information like noise margin and line attenuation, connection speed
• http://192.168.2.1 for a belkin router and look for ADSL adsl statistics with information like noise margin and line attenuation, Data Rate
cheers
I'm no expert, so please correct me if I'm wrong

Sky broadband slower than any Broadband I have ever had

Hi. I guess I should of done this 8 years ago when I first had sky installed. By some cowboy who was in a rush and jacked into an old BT socket. To save him time running new wiring. Nevertheless I have endured as much as I am going to take from this absolute pathetic BB service. Sky tell more lies than pinnochio. Our BB was supposedly Unlimited to begin with which was a total load of tosh. It was unlimited until you reached Sky's maximum usage. Which they denied and never told anyone. Only to come out years later with the "Truly Unlimited Broadband". So what was it before then?? I have the top BB package and have Download speed of 2.89mbps and upload speed of 0.59mbps. Which is garbage and nowhere near what it is supposed to be. Without looking i'll go on the low side of 20mbps . Everything is so slow. pages can take forever to load and there is always hangtime on any page. If that is not enough the connection drops 3 or 4 times a day for no apparent reason. And if the phone rings it disconnects the internet as well but not always. I have all the filters and all individually tested to make sure none were faulty. I don't have a hub. was never given that option. Just some old netgear decrepid thing I had from the beginning. It certainly feels like " we have you on our books and then forgotten until the end of time scenario". "Contact us" lols are they kidding. I am not wasting money being held in a queue for eternity and then when someone does answer the line mysteriously goes dead. I know all their tricks off by heart now. All I wanted was an email address to contact them. You think this would be the most simple method to give customers. But no they don't want the fuss. I guess the majority use Sky for convenience . Certainly not for their broadband service. It is appauling at best. I want an answer not to be fobbed off with the usual garbage . Your distance from aunt betty's house and the exchange could limit connection speed. Or stand on 1 leg and hum the national anthem to see if that improves the signal. I know that is not exactly what they say but you know what I mean. I am paying for a service and I am not getting it. All I know it is not my end. I have had AOL.Tiscali,etc and they were lightnig fast in comparison. I need this fixed like yesteryear. Or i'll dump them. Don't know ifyou can help really. Last resort really. They don't answer. Thanks for your patienceZooZ

Port    Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN    PPPoA    28172    39172    0    2489    42609    00:17:58
LAN    100M/Full    63139    51344    0    14153    1619    01:12:37
WLAN    11M/54M    2482    2067    0    117    129    01:12:25
ADSL Link    Downstream    Upstream
Connection Speed    2555 kbps    604 kbps
Line Attenuation    48 db    31 db
Noise Margin    15 db    15 db Thanks for reply. Hope this is what you asked for. I cannot tell you what they estimated . It has been 10 years or so but we upgraded to the highest speed BB seervice. I know its costing £60 month inc basic TV package. Which is a rip off. Perhaps you can tell me what I should be getting . I know D/L max is between 280-310kbps and uploads was 59kbps. I know when i ran the test from the router online page. It told me no internet connection detected. Which doesn't seem right.?

Broadband slower since outage

Hi.
Since switching to BT in March my broadband has been a steady 13-14Mbps. However, over the weekend of 3rd August I had 2 outages, one Saturday late afternoon and one Sunday noon. My broadband has recovered but the speed seems to now be slower at around 10-11Mbps. Upstream is the same as it always was at around 1Mbps
BT support did not give a reason for the outage and say the line is fine. I have run a quiet line test and it seems fine to me.
Here are the ADSL line stats:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
7 days, 19:28:49
Downstream:
12.93 Mbps
Upstream:
1.114 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.4 dB / 6.1 dB
Line attenuation (Down/Up):
19.4 dB / 10.7 dB
Output power (Down/Up):
20.4 dBm / 12.2 dBm
FEC Events (Down/Up):
48785149 / 367
CRC Events (Down/Up):
73271 / 184
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
1235026 / 88
Error Seconds (Local/Remote):
6878 / 78
Do these look ok? Unfortunately, I don't have the stats (eg. noise margin) prior to the outages.
Here are the speedtest results.
1. Best Effort Test: -provides background information.
Download Speed
11.57 Mbps
0 Mbps
21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 11.57 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 11.68 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.9 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.9Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Has my downstream profile been stuck at 11.68Mbps, or should I leave it alone for another couple of days to see if it sorts itself out?
Any help would be much appreaciated thanks.
Solved!
Go to Solution.

Hi.
I waited 10 days and did a quick bounce of my home hub. Hey presto speed back to normal and noise margin at 6.0:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:00:28
Downstream:
16.75 Mbps
Upstream:
1.122 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.0 dB / 6.3 dB
Line attenuation (Down/Up):
19.4 dB / 10.7 dB
Output power (Down/Up):
20.0 dBm / 11.7 dBm
FEC Events (Down/Up):
75 / 0
CRC Events (Down/Up):
0 / 32
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 7
Error Seconds (Local/Remote):
0 / 0
BT Speedest reports 14.6Mbps.
Many thanks for you advice on this. Well done!

Broadband slow and stopping

Hi
My broadband has been so very slow for the past 3 days and stopping and starting. We phoned bt yesterday and they said there would be some1 calling out mon to look at it super.
10 mins later they phone to say it would now be wed morning as they are busy. :-( not good but fair enough.
THEN 10mins afte that they phone AGAIN to say thursday morning. We explain this was good enough and we use computer for banking and contacting family aboard daily etc...... but they were like well its the day it is.
I emailed bt yesterday stating that as i spend £70 approx a month on bt this wasnt good enough their respond was its being dealt with and some one will be out thur.
Is there a way to get compensation as i am unable to use my broadband as it cuts on and off .
Many thanks
KAt

a small line rental compensation can be claimed if not fixed in 3 working days
are you on adsl broadband or infinity?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Broadband Slow in peak times & packet loss?

Hi guys,
I've had a number of months of reasonable surfing, but about a week or so ago I started getting problems with my broadband, at first I thought it was just "one of those things" so I left it for a while and when I got up the next day the problem had seemingly vanished. However later that evening the problem re-emerged and the pattern has continued ever since, with it being 'normal' during the day and then incredibly slow in the 'peak' times. I'm on totally unlimited (no useage cap) so I'm not expecting my broadband to be throttled and I haven't made any changes to the setup in the house for a number of months, so interference etc from my own equipment isn't an issue. I've connected my laptop directly to the hub and that had no effect on the problem.
During the daytime we get around 3-5mbps (its still abit lame, but its the best we can get :<), and then in the last few during the evenings those speeds have been being slashed to around 0.3-0.8mbps and at times it just dies on us.
I've been in contact with the helpdesk in india, but I'm at a point where I need some of the friendly mods to help me out as I'm not overly happy with the service on those phone lines with their standard flowchart of "help" where last night I was asked the same question 2/3 times by the same person in the space of 20 minutes :'(
Here's a snapshot of about 2 1/2 hours of 'uptime' during the problem period, the HEC events/ CRC events stats look mindblowingly massive so I suspect they are the symptoms of the underlying problem, the question is what is the underlying problem and how can I get it fixed. I can see alot of other people have been having similar problems - are we all in the same boat, could it be something widespread such as the weather? (I've looked on the status page and our area is apparently ok though)
As always any help would be greatly appreciated
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
6.0 dB / 23.0 dB
Line attenuation (Down/Up):
36.4 dB / 20.0 dB
Output power (Down/Up):
20.0 dBm / 11.9 dBm
FEC Events (Down/Up):
0 / 1715
CRC Events (Down/Up):
309275 / 2527
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
1138083 / 787
Error Seconds (Local/Remote):
7538 / 2693

I mean this is remarkable, it gets to later on in the night and its literally feels like someone somewhere has flicked a switch somewhere and it's back to being useable, i'll add further results from various points throughout the day tomorrow
00:30
1. Best Effort Test: -provides background information.
Download Speed
3.69 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 3.69 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.45 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps

Peculiar selective Broadband slowness - read for explanation

Hi,
This is really bizarre, I have no idea what this could be. My G5 is exhibiting a painfully slow Broadband connection, but only at certain times and on my machine. Let me explain:
We have my G5 and a Macbook Pro on a wireless router. Recently over the past couple months I have had some issues with the G5: kernel panics. I had gone through some troubleshootng, used DiskWarrior to rebuild, etc, with no clear resolution. Just as mysteriously as they started, the kernel panics have gradually disppeared. I mention this because it was a performance anamoly, and is perhaps related to the current issue, maybe not.
So now as I surf, it takes forever - as in dialup speed, to "connect" to a web page. Sometimes once it "accesses" the page, it then displays the code rapidly as I would expect. I click a link, it hangs for a while, then seems to finally send out the request, "finds" the page and loads it. Sometimes it is slow with fully displaying the page. Using the SpeedStat 2 widget, which displays outgoing and incoming data speeds, it seems to show that the page request that is sent out is delayed.
I have no problem with streaming, downloading, or email. That all exhibits a more consistent speed with Broadband. The problem is just surfing, and I mainly use Safari. Using Firefox the problem is worse, and from SpeedStat2 again, it seems that no request is even sent out, it just hangs and hangs.
This is weird because our Macbook Pro on the wireless connection is very fast, even wireless and three rooms away. So it seems to be my machine solely. Even the browsers themselves.
I don't know to call my service provider or Apple, but it's really frustrating. I don't know if it's the browsers, some networking configuration, my hardware, my service provider. It seems the Broadband connection is working correctly based on the evidence. Any advice would be really appreciated!
thank you
G5, dual 2Ghz Mac OS X (10.4.6)

Let me just emphasize one last time: in iTunes when I click on the Music Store, it takes f-o-r-e-v-e-r to load. As I click around in Safari again, it is v-e-r-y slow. It takes a long time to send out the request and the nsometimes in mid page it hangs again.
And most oddly our wireless Macbook Pro is lightning fast by comparison. Could it be cables or something?

Time Warner Cable wideband broadband slowness issues with Motorola sbg6580 router

I recently purchased Time Warner Wideband broadband cable for Internet service. 50 Megabit down and 5 Megabit up. When I run the speedtests, I can see the full speed measure, but I stil see issues with browsing and getting connected to VPN.
I had Time Warner Cable come out and replace the router. I still had the same issues after the replacement of the SBG6580 router. There are no updates to the firmware on this router.
I consistently see slow web page loads and problems while on VPN. I found posts on the web saying that this router's firewall was not compatible with Apple's computer products. Even with this firewall turned off inside the router, I still had the same slowness and misc issues.
I finally just changed the router into a gateway using the Rg Passthrough (which automatically turned off the NATP). I added the Time Capsule's MAC ID to the bypass section on the Router. I set up my Time Capsule to act as the main router with a cable running from the Motorola router to the Time Capsule WAN port.
The web pages and VPN are extremely faster. So the root cause is with the Motorola SBG6580 router obviously. I always got the full speed on the Speedtest.net web site, but now everything works fine with this change.

Dude. You are awesome! I am SOOOOOOOOOOOOOO glad you posted this solution. The fact that you took the time to post even AFTER you figured out a solution shows how thoughtful you are as an individual.
Its amazing to me that someone would comment adversely becuase they feel its in the wrong forum. If it affected their life as it does mine then they would get it. Amazing how people cant see past themselves. Who cares what forum its in if its informative? Worse case just move it to a different forum. We need more people like you and less like them in the world.
Thanks Im gonna try the solution right now!

Broadband slowing to a crawl in the evening

Looking through the posts on this board, my situation is not as bad as what others are experiencing, but frustrating nonetheless. I get very decent speeds at night and during the day, but lately it's become impossible to watch the BBC iPlayer in the evening, even in low resolution (nevermind HD). I'm on broadband Option 3, by the way.
Here's what speedtest told me just now:
Download speedachieved during the test was - 1544 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
I've seen even lower evening download speeds (<1000), while I will easily get 5 or 6000 outside of peak hours. I realise I won't get the same speeds round the clock, but I'd really want to at least be able to use the iPlayer...

VP = Virtual Path (Allows BT to have more control over traffic aka. Number of users sharing allocated bandwidth) Look at: http://www.kitz.co.uk/adsl/equip.htm
RAS = Remote Access Server (Basically where your Internet traffic is routed too after its journey to the exchange and through its backhaul)
As stated above, both or one of these could be overloaded or a problem so they may direct you to another one.
Hope this helps
Like this post? Give it a Star . If this post answers your question, please Mark it as the Accepted Solution.

Broadband slow speed,ongoing since end of april

Hi,i have been suffering slow speeds and dropping out since end of april,i have had 9 engineers out,but still no wiser.
I use a desk top and laptop and have problems on both,running at 8 meg,cant open web pages,or do internet shopping,engineer blames the websites.
i am a 2 min walk from the exchange,
if i take my laptop to my sisters 4 miles away it works fine,and shes only on 2 meg.
I had an it consultant round who did a ping test from laptop to router,and router to exchange,laptop to router was fine,but the router to exchange keeps timing out 19 times in 5 mins,where as my sisters did it once in 40 mins.
i have opened a little square bt box from my socket box to the wiring outside,wiring looks in poor condition with wires not actually connected to anything,engineers say that wouldnt affect it,

Hi Efcpaul
I can take a look at this for you.
Send an email to [email protected] with your BT account number, telephone number and a link to this thread.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Broadband slow or not even working

Since 7 days ago I have been constantly getting on and off connection from my broadband connection with BT.
I spoke to a call centre today who has now agreed to send out an engineer to sort it on Tuesday. I've also discovered that when I signed up on the website it offered a deal, a reduced rate for so many months. Should this have been applied to my first bill? I can't find it at all!
It has annoyed me abit, I pay for a more expensive service expecting an exceptional service but its not been great so far.
What happens if I want to cancel?

Hi Orfoster,
If we have an engineer going it it sounds like the helpdesk are moving things along in the right direction. If they are due out today let us know how you get on.
The credits for your inital discounts are normally put on your first bill but occasionally can be applied to the second. I will be happy to have a look into the matter if you still cant see the credit after the second bill just drop me an email to the mod addy [email protected]
If you want to cancel when you are still within your contract terms charges will normally apply, but if you give us a chance to fix the fault hopefully we can avoid this
Thanks
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Can't send email, broadband slow

Since I got a new broadband connection with wireless router I have experienced two issues that I've been unable to resolve. Firstly I can't send emails from Mail using my pop3 address although I can recieve them. Secondly it takes minutes to navigate to any webpage. I've tried various configs for the networking and the mail accounts and nothing seems to work. I've also tried switching off the firewall in the Mac and the router. These two problems persist when using both wireless and direct ethernet.
Is anyone able to shed some light on this?

No I haven't. Not sure what I'm supposed to do here...and I've only just managed to get online to check this posting!

Broadband slow.

reported on 26th march 2011 and fault was closed without repair. i have phoned customer services 57 times since first contact and 3 new faults have been opened and closed without any repair or improvement. we have no btvision service (mostly error v04 but unable to watch tv for 2 weeks) and broadband speed reduced to 500kbps. We have 5 children with no tv or internet (ran out of books to read and colour in!). engineer came to property 1 week ago but no repair or improvement. i have spoken to bt india on so so many occasions and have run every test possible
*new homehub
*new master socket (fitted by engineer)
*new phone line (allegedly fitted by engineer)
*new filters
*new bt vision box
I have managed to squeeze the mac code out of customer services but am weary to jump ship as im looking forward to bt infinity.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
1 days, 00:42:00
Downstream:
1.123 Mbps
Upstream:
440 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
18.1 dB / 27.1 dB
Line attenuation (Down/Up):
28.0 dB / 14.5 dB
Output power (Down/Up):
18.2 dBm / 12.1 dBm
FEC Events (Down/Up):
5069 / 429
CRC Events (Down/Up):
0 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
0 / 0

Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
787 Kbps
0 Kbps
1000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 787 Kbps
For your connection, the acceptable range of speedsis 400-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1150 Kbps(DOWN-STREAM), 440 Kbps(UP-STREAM)
IP Profile for your line is - 1014 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 2.72:12.9:84.48 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
327 Kbps
0 Kbps
440 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 327 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 440 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Please visit FAQ section if you are unable To understand the test results.

Broadband + Slow Safari Load Time speed tweek

Give this a go to see if it improves your slow loading Safari.
* QUIT Safari before typing these commands into terminal
To add this speedup behaviour:
defaults write com.apple.Safari WebKitInitialTimedLayoutDelay 0.001
To remove this speedup behaviour:
defaults write com.apple.Safari WebKitInitialTimedLayoutDelay 1.0
Launch Safari again and give it a go. If not helpful, quit and enter the last line given above to remove the behaviour.

If this is a wizard generated form, was there any modification made ?. The jbInit
code by default sets up the InfoProducer objects. The ApplicationModule is then
created and queries executed when the publisSession method is called on the SessionInfo
object. This publishSession by default happens after the jbInit code. I would imagine
the publishSession method to take more time in comparision to jbInit code which
typically instantiates the UI elements and creates your form. Is there any other
setup that happens in jbinit ?.
If I remove the jbInit call from the program, the load time goes down to 5 secs
(which would probably be acceptable), but then I lose the navigation. Could you provide more info., on what you mean by navigation ?. Is is the setup of
the navigation bar and menu you are referring to ?.
HTH,
Sathish

Broadband SLOW - Help

Ok so I figured out that it's not the wireless that's causing pages to not load, it's the actual service.
A speed test on my PS3 was non existant and I couldn't load any pages on my web browser. After a few minutes it eventually starts working and speed tests show my full speed.
I don't lose sync or disconnect, but it's like the service keeps going to say 56k and then it'll come back again. This happens at peak times. During the day and after midnight it's fine.
This can't be throttling because I can sometimes get full speed in the evenings and then an hour later it'll slow down, then the next hour it'll be fine.
Is it just that BT are busy?! My old ISP NEVER had this problem. I pay for Unlimited therefore I expect a non slow service at all times.
Solved!
Go to Solution.

Hi Your last sopeed test shows exchange congestion that is out of spec you need to contact the mods
they should be able to get your problem sorted for you YOU ARE NOT BEING CAPPED this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 72 hours
They are a UK based BT specialist team who have a good record at getting problems solved
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Broadband Slow 24/7

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