Broadband speed issue over the last week

Question

Hi,
Hi All,
For the last 3 years my usual broadband speed is about 4 mbps.  I don't have the best quality service where I live and my BT Home hub V2.0 would usually reset itself 2-3 times a week.  When it does reset the speed usually drops to around 3 mbps.  Resetting the hub manually once i notice the drop usually returns the speed back to normal and everything is fine again.
I noticed about a week ago that the hub had changed from Interleaved to Fast and speeds fluxtuated a bit between 3 - 4.5 mbps.  On Monday 21st January I noticed that the speed had dropped to 1,152 mbps and the noise levels were over 20.  I tried to manually reset the hub as I normally do but the spped remained the same and the noise levels hadn't dropped back to normal..  I left it for a further day and tried again but it still remained at 1,152 mbps.
My ADSL Statistics after 3 days are:
Connection Information
Line state            Connected
Connection time              3 days, 06:17:41
Downstream      1,152 Kbps
Upstream            808 Kbps
ADSL Settings
VPI/VCI                0/38
Type      PPPoA
Modulation        G.992.5 Annex A
Latency type      Fast
Noise margin (Down/Up)             22.0 dB / 7.3 dB
Line attenuation (Down/Up)      52.5 dB / 29.6 dB
Output power (Down/Up)           5.4 dBm / 1.6 dBm
Loss of Framing (Local/Remote)                0 / 0
Loss of Signal (Local/Remote)     0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   0 / 1935081
CRC Errors (Down/Up)   35277 / 122648
HEC Errors (Down/Up)   85101 / 0
Error Seconds (Local/Remote)   3312 / 12280
Leaving it for a further 10 hours, nothing has changed:
Connection Information
Line state            Connected
Connection time              3 days, 16:37:05
Downstream      1,152 Kbps
Upstream            808 Kbps
ADSL Settings
VPI/VCI                0/38
Type      PPPoA
Modulation        G.992.5 Annex A
Latency type      Fast
Noise margin (Down/Up)             23.2 dB / 7.9 dB
Line attenuation (Down/Up)      52.5 dB / 29.6 dB
Output power (Down/Up)           5.6 dBm / 1.6 dBm
Loss of Framing (Local/Remote)                0 / 0
Loss of Signal (Local/Remote)     0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   0 / 1935081
CRC Errors (Down/Up)   40123 / 122650
HEC Errors (Down/Up)   107586 / 0
Error Seconds (Local/Remote)   3551 / 12282
BT speedtest at the time of the recent ADSL Statistics (3days and 16hrs)
Download speed                         achieved during the test was - 0.98 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-1 Mbps.
IP Profile for your line is - 1.01 Mbps
Upload speed achieved during the test was - 0.67Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I haven't changed anything, my line is connected directly to the 'old style' master socket and always has been and is about half a metre from the hub so no telephone extension is used.
I can't hear any noise/crackling on the phone line when doing the 1470 17070 test.
I am reluctant to reset the hub again because if the speed stays the same I will then have to start the process again.
Thanks,
Sparky196 

Answer 1

That extra wiring will affect your connection speed. Do all of the extensions start from the master socket?
Are you sure you are connected to the actual master socket?
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