Broadband Speed Slow - what do the speedtest resul...

I am experiencing slow download speed, video slow and jumpy etc. I have run speedtest and the results are below. I have a BT Total Broadband Option 3 package with up to 20Mb download, why do I struggle to get 0.25Mb, one hundredth of the advertised and now in my mind very expensive service?
Rob
Download Speed
279 Kbps
0 Kbps
500 Kbps
Max Achievable Speed
Download speedachieved during the test was - 279 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :6720 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 350 Kbps
Solved!
Go to Solution.

Is this the information required?
Rob
Broadband connection details:
Downstream
6,720 Kbps
Upstream
448 Kbps
Connection time
0 days, 3:35:11
Data transmitted
23.11 MB
Data received
138.35 MB
Broadband user name
[email protected]
Troubleshooting
Information for Helpdesk agents
Product Name
BT Home Hub
Firmware Version
6.2.6.E
Board Version
V10
ADSL Uptime
0 days, 3:33:59
Bandwidth
448 / 6,720
Broadband Username
[email protected]
Wireless Security
WEP-64
Wireless Channel
7
Firewall
Standard
441202335519
Registered
VPI/VCI
0 / 38
Line Profile
Interleaved
Wi-Fi Community
No

Similar Messages

What is the popular broadband speed test app for the iPad?

Realized that speedtest.net app that everyone uses for the iPhone doesn't offically have an app for the iPad (althought you can use the iPhone version on the pad, the resolution is not there.)
What is the popular app for the ipad?

Dayvidpriddy wrote:
How about you "get a life" loser, how often I use something isn't a concern of mine.
I guess most of your 4K posts are mostly bully posts...
Please read the ToU for the forum:
"You must be at least 13 years old to post to the Site. If you are over 13 years old but have not yet reached the age of majority, you must have your parent or guardian's permissions to post to the Site."

Broadband Speed slowed to a crawl all of a sudden

Hi,
My broadband speed is currently 0.04mbps according to speedtest.net, I have been unable to complete the BT speed test because it is so slow, I get the following error:
"We haven't been able to complete the speed test at this time.
This may be due to a problem with the speed tester, or your line may be running very slowly."
I have disconnected all other devices and closed any application using the internet on my PC. I can confirm nothing else on my PC is using the connection because I am monitoring the traffic.
All I can give you is my router stats:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
5 days, 18:58:00
Downstream:
15.43 Mbps
Upstream:
1.14 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
6.7 dB / 6.2 dB
Line attenuation (Down/Up):
25.2 dB / 11.7 dB
Output power (Down/Up):
20.4 dBm / 11.8 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
121762 / 32
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
239648 / 7
Error Seconds (Local/Remote):
2171 / 0
Thanks

Hi Reed_Richards,
The OP was trying to use the BT Retail speedtester (http://diagnostics.bt.com/login/?workflow=Speed) which does sometimes not work if the throughput speed is to slow.
The BT Wholesale speed tester at http://speedtest.btwholesale.com should work though.
@remondo,
As well as what Reed_Richards and I have said, is there any known issues at your local exchange? Check via these websites:
1) http://bt.custhelp.com/app/answers/detail/a_id/15036
2) http://btbusiness.custhelp.com/app/service_status
3) http://usertools.plus.net/exchanges/?
4) http://usertools.plus.net/exchanges/mso.php
Cheers
I'm no expert, so please correct me if I'm wrong

Broadband speed slow, high noise margin

This is my first time posting on the forums here and I would just like to report an issue with the connection I have, I live right at the end of the main phone line on a farm and have never had a good connection but recently the speeds have become appalingly slow and I dont understand what is causing it. Here are the stats of the line:
Very slow as you can see.
Here are the advanced options when doing the ping test which state that the maximum download speed is 0.25, which I don't understand as the day before I had 0.50. I asked a friend who said it was likely a noise issue so here are the stats for that:
I'm unfamiliar with what these stats mean but my friend who used to work for BT said my noise ratio is to high and would cause caps on my connection. I'm at a loss as to what to do and would appreciate any help on what may be causing this and any ways to fix it. As a bit of background I switched from AOL to BT a month ago due to infernally slow internet speeds, after a brief spell where the speeds under BT were good they suddenly went back to these levels again, I have spoken to BT staff over the phone who have reset the line twice which causes a brief spike in performance then it goes back to this level. Any help would be appreciated and thankyou for your time.

Hi Paul_Mastrangelo,
With a line attenuation of 70.9dB your landline is approx 5.1km long from your property to your local exchange.
With a line attenuation of 70dB you may not be able to get a broadband connection much over 1mbps or even much over 0.5mbps as your line is just too long in distance from your property to the exchange.
I also see your on Adsl2, nice too see such a long line that can atleast support it, mine can't
As Keith and imjolly has said, it is recommended to keep the homhub/router connected 24/7 and constantly connected especially for those with longer lines as any slight upset to the sync rate can cause an effect to the speed.
You may also be interested in this here: http://goo.gl/MNb8s
It's about providing superfast broadband for rural communities and to areas with slow broadband speeds.
Hope that helps,
Cheers
EDIT
PS: The quite line test is when you dial 17070 from your landline phone and select option 2 called Quite line test. There should be no noise (such as crackling, hissing, popping, etc...) but a slight hum on a cordless phone is normal.
I'm no expert, so please correct me if I'm wrong

I have an ipad 2 and when connected to my wifi at home it will not download and play you tube videos quickly. Do I need to upgrade my connenction speed? What is the optimal speed?

I have an ipad2. When connected to my wifi at home it will not download you tube videos for easy viewing. Do I need to upgrade my connection speed? Would 3 Mbps be enought or do I need to go to 6 Mbps. I mainly use my ipad to view emails, browse the internet and watch you tube videos.
thanks - Michelle

Welcome to Apple Support Communities.
There are a number of factors in the 'speed' equation. Any or all of them can affect the 'observed' speed of your connection.
1. Are you in a neighborhood full of WiFi routers (and thus, lots of WiFi interference)? I can 'see' at least 22 other WiFi routers from my living room!
2. What is the maximum connect speed and band and bandwidth available from your wireless router. Is it 802.11n or the older 802.11a/b/g? 300Mbits or 150Mbits? 2.4Ghz or 5Ghz or both? Does your router measure (QoS) Quality of Service and can it change 'channels' automatically?
3. What is the observed strength of your wireless connection? Are you getting at least 80% signal when connected? Are there other people in your family also using significant bandwidth at the same time (Netflix, streaming video, streaming audio, game systems)
4. What is the "advertised" speed of your current ISP connection?
5. What is the measured throughput of your current setup. Go to speedtest.net or use the free speedtest.net app available in the App Store. Try several times, from different locations in your home, and at different times of day and night.
I have AT&T DSL advertised at 3Mbit/sec down and 512Kbit/sec up. My Speedtest.net measured throughput is about 2.4 Mbit/sec downstream and upstream is about 0.4Mbit/sec. I'm using a Motorola Netopia 2210-2 DSL modem. I have no problem viewing YouTube videos and other mobile video content on the iPad 2. I'm connected wirelessly to a D-Link DIR-655 Gigabit router rated at 150Mbps at 2.4Ghz (only) with 802.11 b/g/n enabled. The interior of my home is within a range of 30-50 feet from the router and no more than 1 wall. It is a single level concrete slab foundation of about 1500 sq. ft. with cathedral ceilings. I have successfully streamed ESPN3.com on my MacBook at the same time my son was streaming another ESPN3.com game on his MacBook Pro. I've streamed YouTube videos while my son was watching a NetFlix movie on his Wii game system. He's also successfully used Skype for extended 'teleconferences.' None of my devices are connected to HDMI on a large screen TV. 95% of the time, I can do iChat video without any signal breakup to my son (who is at a college with a Gigabit (1000Mbit) wired connection!). 5% of the time the connection drops. We haven't tried FaceTime (designed for mobile connections to be much less bandwidth-intensive, from what I understand) simply because we both have iChat on our computers.
So for me, a 3Mbit DSL connection is absolutely adequate, given all the other parameters mentioned. As the car manufacturers say, "Your mileage may vary."
Message was edited by: kostby

Broadband speed slow

My Broadband speed is nowhere near what is advertised.
Is there anything I can do to improve things?
BT Home Hub 3
ADSL Line Status
Connection information
Line state:    Connected
Connection time:    12 days, 15:45:27
Downstream:    5,184 Kbps
Upstream:    448 Kbps
ADSL settings
VPI/VCI:    0/38
Type:    PPPoA
Modulation:    G.992.1 Annex A
Latency type:    Interleaved
Noise margin (Down/Up):    7.8 dB / 17.0 dB
Line attenuation (Down/Up):    48.5 dB / 31.0 dB
Output power (Down/Up):    19.3 dBm / 12.6 dBm
FEC Events (Down/Up):    36918351 / 3940
CRC Events (Down/Up):    64685 / 3271
Loss of Framing (Local/Remote):    0 / 11
Loss of Signal (Local/Remote):    5 / 11
Loss of Power (Local/Remote):    0 / 0
Loss of Link (Remote):    0
HEC Errors (Down/Up):    763004 / 3343
Error Seconds (Local/Remote):    0 / 0
Broadband Speed Test
at 11:20 14th March 2014
From Exchange   5.18Mb
At PC Download   4.54Mb
           Upload   0.36Mb
Quiet Line Test is quiet, no noise.
Master Socket is where the phone line enters the house.
Solved!
Go to Solution.

welcome to the forum where customers help customers
your conenction speed appears about what I would expect for someone with an attenuation of 48/49db on adslmax
your download speed appears consistent with your connection speed suggesting that your ip profile is correct
check speed here
check speed
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Forms 10g App. is slow: What is the official procedure to follow?

Hello Forms gurus. This question has been bugging me for some time. Here is the scenario.
We have a Telco application developed using Forms 10g.
A user complains that his form is slow.
We have access to the live DB (assume it is a 10g DB).
However, we cannot run the form in the live DB. We have no access to it. We only have access to the live DB.
What is the "procedure" to follow in a situation like this???
Is there an Oracle Recommended procedure to follow?
You inputs will be greatly appreciated.

Are you sure the database is the cause of your performance problems? Can you identify slow queries? The first thing you should investigate is *where* your problem relies. Ask your DBAs if they can tell you the bad performing queries or help you analyze if there are any. If the database behaves well then most certainly it isn't the culprit of your performance problem. Of course there are some other no-gos which might affect application performance (like slow-by-slow processing, or serializing, or what ever else). So you need to identify where the time is spent first.
So, according to the them, if a form is "slow", 99.99% it is caused by a slow query. So, they expect us developers to know tuning stuff.
Erm...and who else should know it? Developers design the application, developers know how it should work, and therefore are the ones who should know how to tune it. And I'm not talking about looking into why the Hard disk responds slow kind of stuff but simple identifying sub-optimal code, or SQL tuning by looking at the execution plans, interpreting them and solving them by...oh, I don't know, rewriting the query, minimizing recursive SQL, and what ever else. DBAs on the other hand know next to nothing about your application. How should they know if a query plan is bad or not (except the query responds slow)? How should they know how to rewrite your query properly if they don't know what it's supposed to do? Don't write a query whatever way you like and expect them to understand it and tune it which might even imply changes on your underlying data model.
There are 2 scenarios:
(1.) We got e-mail from user saying form is slow. But he is not using the form now.
-- Is there a way to find out slow queries that happened say few days ago? Are they stored somewhere?
(2.) User is currently logged on to the system and using the form.
-- Can you find out an slow query happening right now??
1.) This would be AWR. As they have the final saying about the database then ask them to provide you a AWR report of a Time period where you had performance problems. If you don't have AWR then it'll be somehow difficult to analyze performance problems of the past. But on the other hand I wouldn't worry too much if you can constantly reproduce your problems as this would take us straight foreward to:
2.) That would be SQL Trace. Simply trace the session experiencing performance problems, and run tkprof on the tracefile. If you don't know how to do that and don't know how to interpret a query plan then you might ask your DBAs if they can assist you. If they insist that you must know that on your own maybe ask them to teach you. It is one thing to ask someone to do your job, but an entirely other thing to ask someone for help to do your job better and share some knowledge.
In the end it'll be easier to work *with* your DBAs to identify and solve performance problems and not working *against* them. You have knowledge about your application, about what data is stored where and why but might lack some basic knowledge about SQL Tuning. Your DBA on the other hand has no knowledge about your application but might have a better understanding of basic SQL tuning. IMHO the both of you would make a good couple to solve SQL performance problems as your knowledge combined should make it easy to resolve your problem.
cheers

Broad band speeds abysmal what's the process in ge...

How long before broad band speeds start to increase on a new connection had three days and speeds are abysmal what’s the process in getting things improved without being hit with isp usually bs speeds at present Download Speed 0.46 Mbps 0 Mbps 21 Mbps Max Achievable Speed Download speedachieved during the test was - 0.46 Mbps For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps. IP Profile for your line is - 11.88 Mbps 2. Upstream Test: -provides background information. Upload Speed 0.98 Mbps 0 Mbps 0.83 Mbps Max Achievable Speed

Speed seams better this eve is there a settling in period ?
btspeedtester results
. Best Effort Test: -provides background information.
Download Speed
11.56 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 11.56 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 11.88 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.88 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.88Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
hub last connected to internet and they will show your connection speed and noise margin
A/ 13:32:07, 15 Sep. ( 3866.130000) DSL is up
13:32:05, 15 Sep. ( 3864.680000) DSL noise margin: 6.00 dB upstream, 6.10 dB downstream
13:32:04, 15 Sep. ( 3863.750000) DSL line rate: 1151 Kbps upstream, 13528 Kbps downstream
Was btspeedtester done using a wired or wireless connection?
A/wired connection
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else?
A/ connected directly to BT FTTC (VDSL2) Faceplate (RJ11 socket) to to BT Home Hub 4 Router
Is the master the only phone socket in your home?
A/ yes master only socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
A/ Yes quiet line test fine no noise

Broadband speed slowed to a crawl at best

Please can somebody help me? My usually great download speeds have for the last week dropped to an agonising slow speed and often pages just don't load at all (even historically reliable ones such as BBC News for example). I've tried the BT online help today but all they could do was to pass my issue onto 'the concerned dept' (whoever they may be) who'll 'contact me' but the person was unable to say when. Any help would be appreciated please.

Hi,
Sorry to hear that your having problems with your broadband.
Please see Keith's help guide here: Helping forum members to help you, it will go through some checks that are needed for us to help you.
A summary of the checks are:
1) Is your router/Homehub connected by a BT NTE5 master socket, Adsl Filtered Master Socket or Extension Socket? Please bear in mind that extension cables and extension sockets can reduce the broadband's performance. If you have an Old LJU master socket then please say.
2) Can you please run a BT speed test (including IP Profile) http://speedtester.bt.com (not beta version)[Best done with a wired, ethernet, connection]
3) is there any noise on your line. dial 17070 option2 from landline. should be silent but slight hum normal on cordless phone.
4) please post adsl line statistics
ADSL Line Statistic Help:
If you have a BT Home Hub like the one below...
Then:
1) Go to http://192.168.1.254 or http://bthomehub.home
2) click Settings
3) Click Advanced Settings
4) Click Broadband
5) Click Connection or sometimes called ADSL (see picture Below)
The direct Address is http://bthomehub.home/index.cgi?active_page=9116 (for bthomehub3)
You will need to copy and past all the adsl line statistics ( Including HEC, CRC and FEC errors). You may need to click " More Details"
There are more useful links on Keith's website here: If you have an ADSL connection, please select this link
cheers
I'm no expert, so please correct me if I'm wrong

Broadband Speed Slow And Fluctuating.

I have ADSL broadband from Virgin that is suffering from very slow and fluctuating speed.
They have informed me there is an issue with my line:
"There seems to have been a PSTN failure with the results, we've seen a Dis In Network when running the copper line test"
Can anyone from BT help please?

Your posts do not go to bt. Try reporting a fault to 151
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Broadband Speed Slowed by a Quarter

Hello
I'm sure you get a lot of these messages, but I am at my wit's end, I need a fast connection for receiving hi res image files and music in WAV format and my download speed has dropped from a regular 815~830KB/sec to 220 or less for the past few weeks. Any insight you could give me would be appreciated.
Download speedachieved during the test was - 1.86 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps
ADSL line status
Connection Information
Line state   Connected
Connection time   0 days, 00:13:06
Downstream   8,128 Kbps
Upstream   448 Kbps
ADSL Settings
VPI/VCI   0/38
Type   PPPoA
Modulation   G.992.1 Annex A
Latency type   Fast
Noise margin (Down/Up)   12.7 dB / 30.0 dB
Line attenuation (Down/Up)   15.9 dB / 8.5 dB
Output power (Down/Up)   12.4 dBm / 2.0 dBm
Loss of Framing (Local/Remote)   0 / 0
Loss of Signal (Local/Remote)   0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   0 / 0
CRC Errors (Down/Up)   1 / 0
HEC Errors (Down/Up)   0 / 0
Error Seconds (Local/Remote)   1 / 0
Regards
Neil

I ran the btwholesale test, there was the first one and then a diagnostic test with this result:
Download speedachieved during the test was - 1.99 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps
Which is essentially the same as what was in my original post.
As I mentioned before, had the test not asked me to turn off the modem I'd have had three straight days already, now I have to wait even longer, nigh on a month, are BT going to compensate me for this time? After all I am paying for a service they're not providing.

Broadband speed slow and drops

Hi Just got Sky broadband and not really happy with the speed i am getting, it goes between 8 down to 2, really annoying especially when my neighbour can get between 12 & 13!! This is a screen shot of my stats, any ideas?Any help would be appreciated?thanks PortStatusTxPktsRxPktsCollision PktsTx b/sRx b/sUp TimeWANPPPoE8314311434200002:07:47LANUp609003855503533241686902:09:07WLANUp877686882104668458502:08:44Broadband LinkDownstreamUpstreamConnection Speed10239 kbps670 kbpsLine Attenuation26.0 dB15.5 dBNoise Margin8.3 dB21.21 dB

I don't know whether or not Sky still do the 10 day line training when your speeds can vary a lot, I thought I'd read on here that they stopped doing it.If they don't do it then your noise margin is too high especially upstream. Lift the phone, press any one number on the keypad and listen for noise on the line hissing or crackling. For a quiet line test dial 17070 option 4 and if you do have noise try plugging just a phone (no filter) into the test socket.If the noise is still there phone Sky and report a line fault (noise) not a broadband fault.

Broadband speed slow for past 7 days, even though ...

Hi, for the past seven days my internet connection speed has being around 35-126 KPS, with the connection completely dropping every few seconds. This is the case across all my devices: Ethernet and WiFi connected. Out of the seven days, there was one day where the speed went back to normal (around 3.8), but then dropped again around 24 hours later. Meanwhile, the hub's ADSL status is saying that my downstream speed is a nice 4,540 KBPS.
Here is my line status:
ADSL Line Status
Connection information
Line state:   Connected
Connection time:   3 days
Downstream:   4,540 Kbps
Upstream:   1,076 Kbps
ADSL settings
VPI/VCI:   0/38
Type:   PPPoA
Modulation:   G.992.5 Annex A
Latency type:   Interleaved
Noise margin (Down/Up):   6.1 dB / 5.9 dB
Line attenuation (Down/Up):   44.5 dB / 24.0 dB
Output power (Down/Up):   0.0 dBm / 12.9 dBm
FEC Events (Down/Up):   117146572 / 0
CRC Events (Down/Up):   151323 / 0
Loss of Framing (Local/Remote):   0 / 0
Loss of Signal (Local/Remote):   0 / 0
Loss of Power (Local/Remote):   0 / 0
Loss of Link (Remote):   0
HEC Errors (Down/Up):   545891 / 0
Error Seconds (Local/Remote):   0 / 0
I have spoke to the customer support call centre, and to be honest they were useless. Saying that their tests came back normal, and that I've got to wait 2 WEEKS before they can help!!! Obviously you can guess I am not happy at all with the support from BT!
Never-the-less I was wondering if anyone on here could possibly assist me please? And point me in the right direction.
Many thanks, James

from your stats your router has been connected to the internet for 3 days
welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

What do the readings on the speed test actually me...

When I carry out a BT speed test, what do the readings actually mean?
Which reading tells me if I am getting anywhere near the 5.5megs my line is supposed to be able to support?
I've just run a broadband choices speed test and that simply states that I am currently achieving download speeds of 473 kbps and upload of 376 kbps, which is really rubbish!
Solved!
Go to Solution.

you a new customer and going through the 10 day training phase?
if so then breaking the connection is bad it will make the training phase longer or mess with the results it gives.
in general if theres not to much congestion at your exchange then with an ip profile of 4500 you would be able to get a download rate of 4000kbps which means you could stream 2 hd programs on two seperate systems with no pauses (providign there not wifi connected) and simultaneously browse the web on a thirde device whislt still playing games on a console, if your achievable download rate drops below 1500 then you wont be able to stream a single hd program, if it drops below 1000 then streaming high quality media will have problems and if it goes below 500 then you wont even be able to stream an audio track,
now for the hard part, regardless of what your rate is if the server is busy it wont be able to stream the content to you so pauses are inevitable, however you can often setup a program via iplayer to preload and then start the playback once its almost done (i know nobody likes waiting for things.
however the training phase your normally capped at available download rates and cant get anythign decent untill its over, sicne the training phase determins what speed is the best/ worst for your line sync and that determins what your ip profile or download rate will be, a lot of forced restarts or conection losses can and proably will result in a lot of problems with both sync speed and ip profile.
i didnt say it in the other thread about your setup problems but you would probably be better off gettign a sperate phone line for that problem device.

Slow broadband speed and freezes 1 hour early morn...

I sometimes work during the night at home - but most nights between 01.30 and 02.30 am my broadband speed slows down drastically, sometimes causing freezing and websites cannot be accessed. By 3am it starts to ease up. At the moment speed is ok at other times. Anyone any idea why this might happen, especially since it is so regular. When I spoke to the call centre they hadn't a clue why this would be happening. This has been happening over the last couple of years but I have never been given a possible explanation.

Do you have any software that could be doing a backup or other scheduled task such as a virus scan.

Broadband Speed Slow - what do the speedtest resul...

Similar Messages

Maybe you are looking for