Broadband Speed slowed to a crawl all of a sudden

Hi,
My broadband speed is currently 0.04mbps according to speedtest.net, I have been unable to complete the BT speed test because it is so slow, I get the following error:
"We haven't been able to complete the speed test at this time.
This may be due to a problem with the speed tester, or your line may be running very slowly."
I have disconnected all other devices and closed any application using the internet on my PC. I can confirm nothing else on my PC is using the connection because I am monitoring the traffic.
All I can give you is my router stats:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
5 days, 18:58:00
Downstream:
15.43 Mbps
Upstream:
1.14 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
6.7 dB / 6.2 dB
Line attenuation (Down/Up):
25.2 dB / 11.7 dB
Output power (Down/Up):
20.4 dBm / 11.8 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
121762 / 32
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
239648 / 7
Error Seconds (Local/Remote):
2171 / 0
Thanks

Hi Reed_Richards,
The OP was trying to use the BT Retail speedtester (http://diagnostics.bt.com/login/?workflow=Speed) which does sometimes not work if the throughput speed is to slow.
The BT Wholesale speed tester at http://speedtest.btwholesale.com should work though.
@remondo,
As well as what Reed_Richards and I have said, is there any known issues at your local exchange? Check via these websites:
1) http://bt.custhelp.com/app/answers/detail/a_id/15036
2) http://btbusiness.custhelp.com/app/service_status
3) http://usertools.plus.net/exchanges/? 
4) http://usertools.plus.net/exchanges/mso.php 
Cheers
I'm no expert, so please correct me if I'm wrong

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