Broadband super slow on new Macbook Pro

I just unwrapped my new macBook and I get download speeds of 1.25 Mbs Max, whether I am connected to ethernet, wi-fi, hotspot, home, work, nothing helps.

Your warranty includes 90 days of phone support. Contact Apple. You can return or exchange the machine within 14 days of delivery.

Similar Messages

  • Safari slow on new macbook pro 2015 early

    Safari worked very well at first on my brand new MacBook Pro but now after a few days websites are slow to load and are too frequently hanging. I've cleared the cache, restarted, unticked Web GL and searched for answers to no avail. This is a big problem. Does anyone else have this issue? Found a solution? I do not want Chrome or Firefox.

      Go step by step by step and test.
    1. Power off the router. Unplug it from the wall. Wait a while.
        Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
        Restart the computer.
        Start up in Safe Mode.
        http://support.apple.com/kb/PH14204
    2. Delete Caches.db
        Close all windows and quit all applications.
        Hold "option" key down and click "Go" menu in the Finder menu bar.
        Select "Library" from the dropdown.
        Library > Caches > com.apple.Safari > Caches.db
        Right click the Caches.db file and select "Move To Trash.
        Close windows and relaunch Safari.
    3. Empty Caches
        Safari > Preference > Advanced
        Checkmark the box for "Show Develop menu in menu bar".
        Develop menu will appear in the Safari menu bar.
        Click Develop and select "Empty Caches" from the dropdown.
    4. Delete Cookies
        Safari > Preferences > Privacy > Cookies and other website data:
        Click the “Details” button.
        Remove all cookies except from Apple, your internet service provider and banks.
    5. Safari > Preferences > Extensions
        Turn off Extensions if any and launch Safari again to test.
        Turn on those one by one and test.
    6. Do an  EtreCheck and post the report here please.
         EtreCheck:  https://discussions.apple.com/docs/DOC-6173
    Note:
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273

  • Premiere CS6 running so slow on new MacBook Pro

    CS6 Premiere Pro is running so slow on my new MacBook Pro. It seems like I'm always getting the Media Pending screen, and playback takes forever to load, even after rendering. Sometimes video will play back but not the audio, and vice versa.
    Can anyone help? Here's my setup:
    Laptop:
    Model Name:          MacBook Pro
      Model Identifier:          MacBookPro10,1
      Processor Name:          Intel Core i7
      Processor Speed:          2.3 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      L2 Cache (per Core):          256 KB
      L3 Cache:          6 MB
      Memory:          8 GB
    Graphics:
    Intel HD Graphics 4000:
      Chipset Model:          Intel HD Graphics 4000
      Type:          GPU
      Bus:          Built-In
      VRAM (Total):          512 MB
      Vendor:          Intel (0x8086)
      Device ID:          0x0166
      Revision ID:          0x0009
      gMux Version:          3.2.19 [3.2.8]
    Hard drive where media & assets are:
    Buffalo Thunderbolt 1.0TB
    Footage:
    1920x1080 23.976 fps footage from a Canon 7D
    1920x1089 23.976 fps footage from a Panasonic cinematic camera (I forget the model)
    Sequence:
    I set it up using the Canon DSLR 1920x1080 23.976 sequence settings

    Yes, my 15" MacBook Pro does have the Nvidia 650M processor as well. Do I need to change any settings on my laptop or in Premiere for it to use this processor, or does it do it automatically?
    Would changing my settings from Mercury Playback Engine GPU Accelorator (Open CL) to Mercury Playback Engine (software only) help at all?
    Chipset Model:          NVIDIA GeForce GT 650M
      Type:          GPU
      Bus:          PCIe
      PCIe Lane Width:          x8
      VRAM (Total):          1024 MB
      Vendor:          NVIDIA (0x10de)
      Device ID:          0x0fd5
      Revision ID:          0x00a2
      ROM Revision:          3688
      gMux Version:          3.2.19 [3.2.8]
      Displays:
    Color LCD:
      Display Type:          LCD
      Resolution:          2880 X 1800
      Retina:          Yes
      Pixel Depth:          32-Bit Color (ARGB8888)
      Main Display:          Yes
      Mirror:          Off
      Online:          Yes
      Built-In:          Yes
      Connection Type:          DisplayPort

  • Slow brand new Macbook pro- almost all ram being used up!

    I just purchased my first mac a few weeks ago- a 13 inch macbook pro running snow leopard. I have been experiencing surprisingly slow performance- computers older than mine or others of the same model quickly multitask while I frequently sit watching the pinwheel spin. This problem seems especially evident when browsing. When using firefox or safari, when several tabs are open scrolling through pages is slow/delayed and opening new tabs freezes the computer for several seconds.
    This occurs with only a couple of other programs open- maybe only itunes and ical for example. Meanwhile older and equivalent computers appear able to run even more programs simultaneously without such slow performance.
    Using the Activity Monitor- it appears that 1.9 of my 2 gigs of ram are being used up. This seems unusual to me as not much is running. I still have 70 gigs of hard drive space available and have been keeping up with software updates. CPU is 89% free/idle.
    Any suggestions or explanations for a new mac user? This new computer is rivaling my old PC running winodws xp in how slow it can run.
    Thanks

    The same thing happened to me when I upgraded my older Mac Pro to 10.6. It turned out one process, #112 "coreaudiod," was using almost 100% of the CPU time. Use Apple's "Activity Monitor" in your Utilities folder to find out if you have a process using up the CPU.
    In my case, I deleted "com.apple.audio.coreaudiod.plist" from the launchdaemons folder in the system library, restarted the computer, and that solved the problem.
    Merritt

  • Express very slow with new MacBook Pro

    I have a 2.4Ghz MacBook Pro, a Mac Mini and an AirPort Express. When I connect to this network with a 1st gen Core Duo (802.11G) machine, transfer rates between computers run at typical G speeds. When I connect with the 2.4 Ghz machine, transfer rates between it and the Mini are much, much slower - less than 20% as fast as the 802.11G MBPro.
    All machines have updates and show four bars of signal strength. I have no idea why the new MBPro is so dramatically slow.
    MBPro   Mac OS X (10.4.9)   2.4 Ghz

    Safari 6
      1. Restart the router. Restart the computer.
    2. Safari > Preference > Advanced
        Checkmark the box for "Show Develop menu in menu bar".
        Develop menu will appear in the Safari menu bar.
        Click Develop and select "Empty Caches" from the dropdown.
    3. Option click the "Go" menu in the Finder menu bar.
        Select "Library" and then "Caches".
        Right click "com.apple.Safari" and select "Move to Trash"
        Relaunch Safari.
    4. Reset Safari.
        Click Safari in the menu bar.
        From the drop down select "Reset Safari".
        Uncheck the box next to  " Remove saved names and passwords".
        Click "Reset".
    5. Safari > Preferences > Extensions
         Turn those off, if any.

  • Lion slow with new MacBook Pro 15"

    I just bought a MacBook Pro 15" 2.2 GHz intel Core i7 4GB DDR3 RAMwith an  AMD Radeon HD 6750M with 1GB of GDDR5. The laptop is brand new and I'm getting these hiccups in iTunes. Also when I'm watching any movie or video on iTunes I get skipped scenes as well. My Laptop is uptodate its running 10.7.1. In Safari it takes forever to load and I know its not my internet connection. I see the beach ball often and iTunes is a pain to work with. I remember it used to run smooth now its just a pain in the *** to use. Can anyone help me?

    DO NOT use Tech Tool Pro on your Intel Mac. It is only a PPC version. TTP has not released an Intel version yet.
    TechTool Pro hasn't been, but the Intel version of TechTool Deluxe was released sometime in the last few days. I couldn't say if that's the version Nancy is using, of course, but it is finally available for download (with instructions to create a bootable CD) for those who have enrolled an AppleCare Protection Plan.

  • I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

    I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

    Hello HanaAmer1,
    We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
    iTunes: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/TS5209
    Cheers,
    Allen

  • ITunes downloads fast on old Mac mini but slow on brand new Macbook Pro on the same WiFi network?

    Hi all,
    I have an old Mac mini that's from around 2008 and runs on Snow Leopard. I also have a brand new Macbook Pro with retina display that's running Mountain Lion. Both running iTunes 10.6.3.
    I never noticed anything wrong with my MBP's connection speed until last night when I downloaded a free TV episode from iTunes. The download speed varied between 20KB/s and 40KB/s and it took me 7 to 8 hours to download a single episode. I checked my internet connection but there was nothing wrong with it, SpeedTest.net told me I had a download speed of 94MB/s and upload speed of 80MB/s, it was only iTunes that was unbearably slow.
    Today I was browsing iTunes again and was planning to buy some movies, but again it took forever for the trailers to download. So I fired up my Mac mini just to see if it would be just as slow. Turned out my Mac mini could download the same trailers from iTunes at a much higher speed than my MBP (around 3MB/s on the ones I tested).
    So what gives? They are on the same Wifi network provided by an Airport Extreme, and although my iPhone and iPad are also connected to it, no one else is doing any heavy duty downloading.
    Thanks in advance!
    Keywords: iTunes download speed, slow iTunes downloads, different connection speeds on different Macs, slow iTunes connection, iTunes takes a long time to download

    It's possible the DNS setting your ISP is using are interfering. Although your PC works OK Macs can be sensitive to DNS settings. Here is a MacWorld DNS Troubleshooting article that explains the issue and below is how to fix it.
    1. System preferences
    2. Network
    3. Click Advanced
    4. Click DNS tab
    5. Click + sign
    6. Add 208.67.222.222
    7. Click + sign
    8. Add 208.67.220.220
    9. Click OK.
    10. Exit System Preferences
    11. Try out your MBP and report what happened.
    Roger

  • I bought a new MacBook Pro (Mac Os 10.8.4) when conecting my mobile broadband dongle (Huawei E122) the computer does not read it at all. I do not have problems when connecting it to my former computer (PC) and a Mac from last year. Any suggestions?

    I bought a new MacBook Pro (Mac Os 10.8.4) when conecting my mobile broadband dongle (Huawei E122) the computer does not read it at all. I do not have problems when connecting it to my former computer (PC) and a Mac from last year. Any suggestions?

    Thanks,
    Yes, I did that. They have uppgrades for the dongles, but just untill Mac Os 10.7. Their solution is to buy a new modem from them or getting one for free if I sign a contract for 24 months! So, i think from that side not very helpful.
    It is just that I do not want to buy a new modem, when it works in quite recent computers and after having spent money in the new Mac.
    But thank you for your reply!

  • New MacBook Pro is slow?

    My new MacBook Pro is very slow. It has the most advanced hardware so it should be faster. If it goes down to "rest mood" where the screen goes black it takes more than a minute to get back again. The computer is less than two months old.
    What am I doing wrong? I have nearly nothing stored on the computer and no heavy programs at all so far.
    Thanks

    Time for a trip to the Apple store genius bar.  Your MBP is still under warranty and should be FAST!
    Ciao.

  • My new MacBook Pro with Retina is very slow to start

    I have just bought a new MacBook Pro with Retina and surprised/disappointed at how long it takes to show the log in screen. Is this normal? It is slower than my old MacBook.

    You are welcome
    Many banks are Windows-centric and are concerned about blocking the Swiss cheese software holes. Apple people do not need that junk...and the overhead that comes along with it.
    Barry

  • Brand new macbook pro slows down after I transfer files on from old computer

    Hey, I just purchased a brand new Macbook Pro 3.5 GhZ Haswell processor, 500 gb of flash memory, 16 gb of RAM, OS X Mavericks, 17" retina display and while it's been great upon first booting up after I transferred over my music and books and docs from my old mac (about 150 gb worth (so I still have over 300 gb free on the new one)) I've seen a massive slow down and it's started giving me the beach ball of death which was the main reason I got a new macbook as my old one was beach balling so much it was nearly unusable. Very upset that this brand new stupidly expensive computer is already doing this. Any advice is apppreciated.

    Either your RAM is no good, of poor quality, the wrong specs or it's not installed correctly or it got subjected to static electricity when you put it in.
    Best Buy isn't as Mac centric, thus the quality of RAM that Mac's require may not be there.
    You should have purchased from Crucial.com or Other World Computing or similar that tests the RAM to make sure it works the first time you put it in, as it costs everyone money to ship bad RAM back and forth.
    I put in 16GB a couple of days ago, took five minutes and it works perfectly.
    Nothing like top tier RAM for a top of the line machine, especially with all those tiny, easy to lose screws Apple uses.

  • New MacBook Pro slower wifi than iBookG4

    My new MacBook Pro tests at a slower download speed than my iBook G4 1.42 GHz.
    I am running a wireless network using a Belkin router (b&g enabled) on a cable network connection (20Mb/2Mb).
    When connected via ethernet, the MacBook Pro gets 20,000 kbps download. When connected via wifi, it gets 7-10,000 kbps. (DNS servers are identified and listed in the network control panel.)
    The iBook gets 15,000-20,000 kbps via wifi. The iBook is running 10.4.11.
    Is this a function of the MacBook Pro or Leopard?
    (speeds measured with repeated tests at speakeasy.net).

    You can definitely thank Leopard for that.

  • Brand new Macbook Pro slower than my 2006 Macbook

    I bought a new Macbook Pro last month and upgraded the RAM to 4 GB and the hard drive to 500 GB. My previous Mac was a mid-2006 Macbook with 2 GB RAM.
    I was expecting it to be noticeably faster than my 2006 Macbook (which is still running Tiger/10.4), but it isn't. Two things are particularly noticeable.
    1) Startup time. The 2006 Macbook is 5 or 10 seconds faster starting up.
    2) Safari. Safari is a couple of seconds faster loading identical websites on the 2006 Macbook. I tried updating Safari on the Macbook Pro to the new Safari 4 beta, and that is slightly faster, but still noticeably slower than on my Macbook.
    I've tried running the set of Applescripts called "Maintenance" (available on the web) to do all regular maintenance tasks.
    I've run software update. Everything is up to date.
    Any suggestions of other things I should be checking to try to improve the speed of my Macbook Pro are much appreciated.
    I find it really mystifying that performance is so noticeably worse on a brand new, much more powerful machine.
    Thanks

    Thanks for the replies.
    In re the OS, I personally don't see many significant improvements in OS 10.5. Sure, little things here and there, but major power improvements over 10.4 that should cause startup time to be slower? I don't see it. I'm surprised in the design phase Apple's software engineers would allow longer startup time (always one of their biggest selling point over the Windows world) in return for such things as being able to hit the space bar in the finder to open a document quickly. I'm not using Time Machine, for instance, so that shouldn't be slowing down startup... or at least actually loading it in functioning mode shouldn't be slowing things down.
    In re Safari, I'm doing as scientific a test as I possibly can here at home. Both computers sitting right next to each other, connected to the same network wirelessly, clicking on the same web link at exactly the same time. My 2006 Macbook is consistently faster at loading the page. Even more, it is significantly faster at loading the page to a "usable" point. For instance, if I click on the main page of the New York Times, the 2006 Macbook will load faster and will let me scroll down much earlier in the load process. On the 2009 MBP, the page shows up a few seconds slower, and it takes another few seconds more before the spinning beach ball stops and I can scroll down on the page. This is true both with Safari 3 and 4 on the MBP.
    I just find it weird that a much more powerful computer, with a "new, improved" operating system and twice the amount of RAM, is noticeably more sluggish on these really basic tasks.
    My next step is to go to the Apple store and try to compare mine to some other MBPs...
    I have issues with some developments at Apple recently. For instance, the gen 2 iPod shuffle strikes me as a perfect design. Does it need to be smaller? Moving the controls to the headset seems really weird to me, much less convenient than the old one. I know that comment is OT, I just am starting to wonder about some decisions at Apple.
    Not enough to make me complain seriously... I still vastly prefer Apple to the other options. But that sense I had for years that somebody really smart is paying attention to all these details and getting them right... that's starting to fade away for me. On the other hand, I do not have an iPhone and I think it's clear a lot of Apple's resources are going into the iPhone these days.

  • Why is my new macbook Pro 2012 running slow

    I bought my Macbook pro a couple days ago, I have made all the updates to it and is now freezing and showing the pinwheel all the time. I ran this computer side by side with my old 2011 macbook pro and this "new" one is running much slower.
    Is anyone else experiencing the same issues?
    Thanks for your time and help.
    Ray A.

    I am also so dsappointed of buying macbook pro for the first time,and to think it was just almost a month ago....I am worried about the over heating issue,battery span that never lasprot that long as what the advertisement says...I really take extra care of this gadget because it is my first time having this so expenssive lappy...Ooohhh before I forget,my gadget is Macbook Pro 13 with memory of 8gb 1600 MHz DDR3..processor 2.9GHz Intel core I7...the only heave application tha I downloaded was the Mountain Lion I think ,and it was updated now from 10.8.1 - 10.8.2 ..maybe the next heavy app is the google chrome...and the rest is those apps that I bought from the Apple store that didnt cost me $10...before buying this unit ,I am using a lappy from Gateway with windows OS that runs slowly  because of maybe being so old...lol I am using it for almost 3yrs  because I only bought it from a junk shop alternately with Dell desktop thats so cheap,I only bought it almost $200 from a junkshop still.now after learning to fix and upgrade computers,I upgraded the DELL desktop from 1GB to 2GB,but I upraded my hardrive from 80gb to 1000gb...now I did test booting the 2,the desktop and this new Macbook Pro.my dell really boot so fast half more than this macbook pro...when I am downloading videos,really the Dell desktop have the fastest loading and downloading...I am not kidding and telling lies...I am so shock to know the real truth....I am sorry, but i is really true...But I promise my self to take care of this gadget because its my first time to have a genuinely brand new gadget and so expenssive...if no one believe this, i will upload a video on my youtube accnt just to prove that I am not telling a lie...oooh before I forget...just to prove that this gadget is geguine and new, here is the Serial Number of my Macbook Pro 13 which I posses almost a month now.. Serial Number  C0******DTY4
    <Edited by Host>

Maybe you are looking for

  • Can i migrate from a corrupt OS

    I'm trying to prepare my current Macbook (late 2008) to migrate to a new Macbook I just purchased.  Both macs will have Yosemite 10.10.2. My current macbook seems to have a corrupt OS somewhere in that it won't boot under normal conditions.  It hangs

  • Quad Monitor Configuration 1452-DB6

    I need to set up two 1452-DB6 monitors to clone the display of a second monitor on a pc running windows 7.  I can clone one or the other to my monitor #2, but I need to have three displays all the same.  Monitor #2 and both 1452-DB6's need to have th

  • Zen Vision: M 30GB...proble

    I had just?installed my Zen Vision: M and everything was working as it should. I then attempted to transfer almost 900 songs. It was taking a long time, but it was working. But, then it just stopped transfering. A good 600 songs were successfully tra

  • Doubt on receiver soap adapter

    hi , do we need to give the server details in the soap receiver details . ex: if i want to consume webservice using external definition what are the prequisites required and i need to send the same message in the format of WSDL file .

  • Higher quality mp3?

    Is there anyway to get a higher quality mp3 than 128 when buying from the ITunes Music Store? I've set my software to convert at 190, but it doesn't do it on things i buy? reply to [email protected] Thanx