Broadband Talk activated without asking for it, un...

Hi Everyone, I dialled the wife yesterday and she didn't pick up as she didn't recognise the number. After a little digging around and looking at the router settings, it seems broadband talk has been activated. As the only person in the house that can do this (nobody else has the hub password), and safe in the knowledge that I haven't activated it, I can only assume this has been done without my authorisation. The only thing I can think of is that recently a tech support guy from bt recently fiddled with the settings of the homehub while sorting out a wifi connectivity issue (the radio had stopped working, I think he performed a firmware update to solve it). I would guess that BB talk has ben active since, although I have no way of telling until I get a bill with the new number on it. Without spending the next few weeks getting frustrated banging my head against the wall named "telephone customer support", what's the best route I can take in order to have this removed so that my proper phone number dials out? I realise that people are still able to dial in on the old number. Many thanks, Tel.
Solved!
Go to Solution.

Hi and welcome
You can delete the BB Talk facility by going into the setup of the homehub.
1. enter 192.168.1.254 into your address bar of your browser
2. enter your password
3. Go to settings and then advanced settings
4. click on the telephony tab
5. You can then view the BB talk phone number shown against service status and then delete it
6. Click save
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