Broadband there but not working!
Hi,
I moved home and it has taken BT 7 months yes 7 months to re connect our broadband due to engineering work. ive been given no idea how long this is going to take so you can imagine when l recieved a text message today to say it was up and running l fell off my chair!!!
My laptop is picking up my homehub connection but there is a yellow exclamation mark on it and its not working! With regards to the hub the broadband light isn't on and the phone light is orange. I have a dial tone and l have tried two different ADSL filters (neither of them new)....any ideas or will it be another phone call to BT tomorrow???
Thanks
Its really frustrating as the connection is there its just not quite right for some reason.
if your broadband light is not showing and the phone line is orange your broadband is not yet active broadband can be activated at any time up to midnight on the activation day
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