Broadcast Wav files from PT to Logic not moving to original record position

Okay, my system needs upgrading but I'm stable (at least I think I am til now!) I have a TV network sending me broadcast wav files from PT. They shoot their video on a 24 hour clock. I'm to be editing and mixing (in Logic) their audio tracks from PT and send them back as broadcast wav files for them to sync back to their video. After years and years of recording and producing music, this TV world is a first for me. 2 issues at hand that are causing trouble.
NUMBER 1: The wav files will not snap to original record position. I keep getting an error message about "out of range" and of all craziness with a negative SMPTE number. ??? The prompt suggests an offset error. But there isn't I can find. Start time is set to 0:0:0.0.0 here and at the TV studio. They film at 29.97d. That matches as well. Sample Rate is correct at 48k 24bit. I've uncovered every thing I can think of. I did have to set the tempo down to 5 BPM in order to see a full 24 hours in SMPTE.
NUMBER 2: I can't figure out how to see the timestamp start time of the audio files in the audio window. I have every option turned on in the VIEW option, I can see length, but I see nothing about start time of original record time. Am I missing something simple here? Seems like a very standard option that should be easily accessible. It would allow me to prepare the location on the time line.
Overall, I'm hoping I can do all the above with my current rig but realize that the clock is ticking toward a whole new system with Logic 9.
Help please. Don't want to lose this client.

Sure do appreciate everyone's willingness to help. Setting SMPTE start to 24:00:00.0.0 didn't work either. I confirmed with the studio manager at the TV station also that they run a 24hour clock with 0 being midnight.
I'm really hoping that the error is on their end.
*It would help me if anyone knew how to VIEW the Timestamp info attached to the wav files. That would at least give me an approximate idea of where they should be.*
I'm supposed to be editing and mixing the voice dialog from numerous different scene takes that were shot throughout a day of filming. It's critical that I can see all these different takes that were captured over hours of open recording. Some of the files are almost 4 hours long. It's a big project and I'm sure hoping I can stay inside Logic to get it all done with excellence.

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