Broblems installing and using PS Elements 11

I have installed PSE 11, shop bought and boxed.
Installed o.k
When you go to launch the program from the desktop, the organiser screen pops up. Press accept and it pops up again, it wont go past this.
I have clicked on a picture, this brings up the elements screen, accept that and it goes to a PSE 11 trial screen. I have even filled in my serial and the tick appears, click continue........ back to elements screen and the cycle repeats.
I have used cheaper non adobe products and free ones, I don't expect this sort of trouble from a brand name leader.

Moving this discussion to the Photoshop Elements forum.  To confirm did you receive any error messages during the install process?  You can double check by reviewing the installation logs.  You can find details on how to locate these logs at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.

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