Broke my 5c. Tech supt has 5c/5s left by unk emp locked 2 his itunes account. They don't know how 2 unlock them from his itunes acct. I can have the phone if I found out how. Anyone know? Must be legal method!

Question

Hard to write is limited space.  But tech support has two phones...and iPhone 5c and 5S, left by a former employee.  Both are still tied to his itunes at email r********@yahoo.com.  They don't the who the employee is.  When they try to restore them to defaults, itunes tells them that the phone is linked to an itunes account.  How can we get the phones wipes so that the company can reassign them.  Assigning at least one of them to me?!!!  (Coulld fit into 5c or 5s since there is one of each)

Answer 1

There are two levels of locking:
1.  A 4-digit passcode that is entered to access the iPhone.  This can be removed by connecting to a computer running iTunes by way of the recovery mode as described in http://support.apple.com/kb/HT1212 this simply erases the content and settings so it is accessible.
2.  Find My Phone has been turned on in Settings > iCloud using the owners Apple ID and password.  This sets the Activation Lock and cannot be bypassed.  the owner's Apple ID and password must be entered to release the lock, or, the owner must login to his/her iCloud account, go to Find My Phone, and remove the iPhone from the devices list.  After that is done the iPhone can be erased and restored.
Your situation sounds like number 2...the previous employee has installed an Apple ID and password and set the Activation Lock.  Your IT folks will not be able to bypass that.  At his point, the best hope is to take the iPhone to an Apple store genius bar with company proof of ownership, and see if they can help you.