Broke ram lever!

So I am a fairly experienced computer user, in both hardware and software, but I just broke my iMac's ram lever. I am annoyed. I was simply pushing it outward like it said, but the ram wasn't coming out, and some more force... it snapped! Oh, and the ram slid out a bit.
Now the lever won't get the ram out, obviously...
Any suggestions on what I should do? I want to get the lever fixed, obviously. The machine is under warranty, and has extended AppleCare. It was just purchased at a retail store last month...
I am a bit flustered, to say the least.

perkengruven
Welcome to Apple Discussions!
It looks like an easy fix, the ejector clips mount with a screw as you can see in this photo!!! An Apple Tech should be able to replace the clip in no time.
http://s119.photobucket.com/albums/o128/denthed/?action=view&current=ejectorclip 1.jpg
Call your local Apple Store, explain that when you were upgrading your ram the clip broke tring to eject the factory ram modules!
Good Luck
Dennis
17" iMac Intel Core Duo 1.5GB Ram   Mac OS X (10.4.9)   Maxtor 300GB FireWire Creative Inspire 2.1 2G Nano

Similar Messages

  • HP Photosmart D7160 paper jam error and clicking sound

    I have a D7160 that has been working great, and yesterday started making a clicking sound when I start it up. It clicks and sort of grinds when I turn it on, and then the screen says there is a paper jam and that I should open the back and remove the paper.
    I have never run stickers, labels or other items through the printer. I have only used HP photo paper in it, and occasionally printed on regular copy paper. No thin papers, no paper jams, no stuck or torn paper.
    This printer literally sat for about two years at my parent's house unused until they loaned it to me about a month ago. I doubt there have been more than 250 pages put through it total.
    My other HP printer broke a lever inside of it, so I have to take the side panel off of it to make it "understand" that the cover is closed. I'm wondering if this is something similar (a broken gear or lever), but I can't figure out where to look or what it might be.
    Thanks for any help you can give!
    Michelle

    This happens periodically.  Evenutally it "fixes itself," but I'm not sure what it is.  I've cleaned the rollers, the toner heads, printed an 8 1/2 x 11 sheet (which prints fine), reloaded paper, made sure paper was not curled or there wasn't too much in the tray, made sure the side hold bar wasn't too tight, etc. etc.  Try disconnecting the printer from both power and the PC.  Reboot, then reconnect the printer.  Print a test page.  Try again.

  • I suffering processor problem

    when i open my laptop suddenly cpu goes to 100% but laptop temperature not so high .Though imy running apps ano that is not so big that not occur large space.one things ram leve is 50% that time.system also going so slow for that i format my system after that same problem. i installed  antivirus that also updated .plz give some solution. 

    You probably have a lot of software installed. Try uninstalling some unnecessary software. The high CPU usage is normal when your computer is doing nothing, it has to keep calculating otherwise it will stop working.

  • The top little tap that holds the ram in place broke

    While upgrading my Macbook Pro ram, the top little tap that holds it in place broke and now my computer wont load. It just shows a circle with a line through it. I got the ram to stay in place yet it still keeps coming up as the circle.. ugh. I am freaking out here. I've changed the ram many times before. Is my computer done for? what can i even do...

    Damage you do during a RAM upgrade is accidental, and thsi issue needs a new logic board.  I will not lie ... not cheap.  $700 is a rough estimate.
    The sad part is that it may have been weak to begin with, and would have broken if Apple broke it during RAM upgrade.  But they could not deny responsibility if it is in their care for the upgrade.  That is the risk I run when changing my own RAM.

  • RAM slot broken / plastic tabs on RAM slot broke off

    I was a little rough when I installed my RAM and broke the plastic tabs/locking mechanism on my RAM slot. A RAM card can still fit in the slot but it just doesn't lock in. I'm considering these options:
    1) keeping the RAM in position with a tiny piece of electrical (or other heat resistant) tape. And I could check on it every few days to see if it melts or anything.
    2) having a technician go into the inaccessible RAM slot and just upgrade that. Is that possible? How much would something like that cost?
    or
    3) installing a new logic board, which is what one MAC store diagnosed for me. But that would cost $575 (part) + $100 (labor) which I'm very reluctant about because that is way too much money for me.
    If the tape method seems worth a try, I'd love to do that since it's the easiest and cheapest. Any advice would be great. Thanks so much.
    Amy

    I broke the tabs by removing the ram chip after trying to force it. In the set up guide that came with the computer the instructions failed to mention that the clips should be in the open position before installing. I bought some "cold Weld" like a two part epoxy and glued the composite clips right to the stainless steel "wing" of the clip. It seemed to work just fine. the chip clipped in place but system profiler does not recognize it at all.
    imac G4   Mac OS X (10.3.9)  

  • Broke little ribbon cable next to RAM on 13" MBP

    Hello,
    I was attempting to replace the RAM on a brandnew 13" MacBook Pro that I just bought and my chubby thumb slipped and disconnected the tiny ribbon cable next to the ram area. The connector appears to be completely broken in the sense that I cannot reconnect the ribbon, which had a piece of black tape holing it in place (which seems a bit cheapo). I am talking about the very small ribbon directly adjacent to the RAM cards (to the left of the ram if the ram is facing you and is toward the bottom of the flipped over macbook. My first question is what is this ribbon for? I'm afraid to turn it on before I know I won't further mess things up. For example, if it is simply an LED control or something, which I've heard some of the small cables are, then I guess I could turn it on and use it, but I want to be sure. My second question is did I just ruin my AppleCare warranty on the 3rd day?!
    Sort of freaking out, thanks for the help,
    Jon

    My first question is what is this ribbon for?
    If you're talking about the ribbon the arrows are pointing to, that's the fan cable.
    My second question is did I just ruin my AppleCare warranty on the 3rd day?!
    Pretty sure your warranty is still intact, but won't cover this. You're going to have to pay for it out of pocket.
    Don't know if they can replace the cable only, or if they'll have to replace the whole fan assembly. I wouldn't think it will be insanely expensive to fix, though.
    Good luck.

  • Can't Get MacBook 2007 Model to accept two sticks of 1GB 667 Mhz DDR2 RAM.

    So I had this situation running on an older version of this MacBook, two sticks of 1GB. That computer broke so I want to do the same on this "newer" one. However when I put two 1GB ram inside it will not boot. Just the Disc Drive starts up and a black screen.
    The most frustrating part is when I insert one of the previous 256MB sticks in with a 1GB, it will turn on but will be really slow.
    I've tried everything I can think of. Different 1GB sticks. Putting them in different slots but I cannot seem to get it to run with 2GB.

    If you bought your RAM at a place that also sells PC RAM you may have gotten mislabelled RAM. PCs can handle different RAM speeds so they’ll often label higher speed RAM as a lower speed rather than make two different speeds of RAM. But Macs are much more picky. They require a RAM stick to be exactly 667mhz not 675mhz or 800mhz. The way to tell is to put one of your old RAM sticks in and it will force the new RAM to run at the correct speed.
    This is from one review of PNY RAM:
    "These modules are actually 800Mhz. PNY no longer makes or sells 667Mhz modules. Not all computers that require 667Mhz are compatible with 2 800Mhz modules. They refuse to down clock properly. This is especially true with a number of Core 2 Duo MacBooks. Spoke to PNY support, they flat out told me that yes, they sell 800Mhz modules in 667Mhz packaging. If you RMA a module that is 667Mhz (or supposed to be 667Mhz) they will replace it with an 800Mhz module as they no longer have any 667Mhz SODIMMs, not even for RMA replacement!"
    These are good online stores for Mac compatible RAM
    OWC http://eshop.macsales.com/shop/memory/MacBook/DDR2/ - They offer Mac tested RAM at very good prices.
    Crucial Memory http://www.crucial.com/ - good place to buy RAM from all over the world. They also have an excellent memory selector that allows you to choose memory based on your computer's model
    Data Memory Systems http://www.datamemorysystems.com/apple-memory.asp - another good, cheap place to buying RAM if you live in the U.S.

  • T60 HDD res. partition, USB ports and DVD-RAM drive no longer recognizing data/media!

    I have a base installation of the IBM T60.. I made no modifications to the setup or configuration of how the HDD is structured nor have I downloaded and installed any strange drivers... only automatically downloaded drivers from Microsoft update and manually downloaded driver updates from the Lenovo website.
    One day everything was working fine.  Next day, my USB devices, reserved partition (can't remember what this is called) and the DVD-RAM drive stopped working but power was still getting to these devices.
    My DVD-RAM drive is seen as a DVD-RAM on first bootup.  When I insert a CD or DVD media in the drive, the Explorer tree changes DVD-RAM to CD-ROM in the Explorer (really strange).  It behaves like there is no media in the drive.  Cannot boot with that drive either.
    In addition, I have external USB HDD and Flash drives as well.  None of them work on this T60 anymore.
    When I plug in an external USB HDD or Flash drive, I get "not formatted" error message and a prompt to format my drives?!
     I tested these USB external drives on a desktop machine and verified that they are working 100% fine.  So the problem has something to do with my IBM/Lenovo T60.
    It almost seems like something broke on the motherboard perhaps?  I downloaded and installed the latest BIOS updates as well to no avail.  Please help.  Thanks in advance for your time and consideration of this issue.
    Message Edited by bodmaster on 07-18-2008 09:51 PM
    Message Edited by bodmaster on 07-18-2008 09:52 PM
    Message Edited by bodmaster on 07-18-2008 09:52 PM

    Anyone have any ideas?  *praying*

  • Not enough RAM - CS2

    Hi!
    To begin I will say that we have been using Photoshop CS 2 in our company for about two years without a problem. The problems started last friday. I have not changed any settings, installed any plugins etc. before these problems started. Neither has the computer hardware changed.
    Photoshop starts nicely. You can use it without a problem for a while, until suddenly it says (depending on the action) "Not enough RAM". After that I can't save, but I can continue editing as if nothing had happened. Normally Photshop  takes roughly 1gt of RAM when idle, but the allocated memory just keeps on growing the further I go with my photoshopping. After a while the Photoshop memory count rises to about 2gt. I have 3gt of RAM and there's always about 2gt not in use when Photoshop is inactive.
    Sometimes when i launch Photoshop my whole computer crashes. No blue screens of death or anything, just a simple reset. This also occured while i was starting the uninstallation program.
    The best way to see this problem is with the Text tool. Creating a text layer takes much more longer than it used to. Copy-pasting is just something I can't do because it takes forever.
    I have read the FAQ, adjusted history and cache settings to small, scratch disks (1st startup, 2nd another partition), reseted my preferences and ultimately reinstalled Photoshop. My Photoshop is up-to-date. I have tried running Photoshop on Windows 98 compatibility setting. My computer temperatures are good. I have also defragmented and ran memtests.
    Thank you for your help, it's really hard to get jobs done right now. I will gladly answer your questions.
    Sampsa Kuronen,
    Varusteleka

    Hi, same problem here -
    I have been using CS2 for 4 years, and I keep getting the same message regarding not enough RAM over and over again during the years. It's not happenig all the time - it seems to pop up every two or three months. Usually I don't get the message, but sometimes, when I work on files with a lot of text - such as broshures or flyers, or menu pages - it's almost impossible to work.
    It takes forever to initialise the text engine, sometimes I get the message "something prevented the text engine from being initialised".
    I know I will get the message for not enough RAM when all the text disappears whie I am typing and when I click anything after that that annoying message pops up.
    I don't know waht to do - I save every 2-3 minutes, because I don't know when it will surprise me. It's really frustrating-  I broke two keyboard while "dealing" with the problem.
    My PC specs are:
    AMD Athlon 2800+
    1,8 GHz, 2 Gb RAM
    I tired allocating 70 % of my RAM to Photoshop, then I changed it to 50 %, then I read somewhere that it is good to be 30 % - did that, too.
    I have only one partition on my hard drive,one physical drive;  first scratch disk - startup, second - C:/
    Any ideas?

  • [SOLVED} Suspend to ram does not work (with sleep, s2ram, pm-utils)

    Hi.
    I would like to ask for one thing: i can't suspend to ram or resume from suspend to ram.
    I treid to check over www in order to find some help, some solutions, and how to fix that. Unfortunately, i found these:
    https://forums.opensuse.org/showthread. … 13-2/page2
    https://bugzilla.opensuse.org/show_bug.cgi?id=913105
    https://forums.opensuse.org/showthread. … S-13-1-x64
    Bug 91921 - WD 2TB Caviar black causes hard lock on resume S2RAM
    https://bugzilla.kernel.org/show_bug.cgi?id=91921
    In fact, when i was researching of this problem i wanted to check if my graphic card and memory are failing so a did few changes (removed memory stick and so one) but in doing this i removed almost all of my hard disk drives because i didn't want to hurt them with many reboots or resets.
    What did i find? It is strange, kernel version is not important because i checked most of them.
    I removed 2x2TB Seagate F14 series along with 4x3TB WD Green. Then i checked s2ram, it went to suspend, and resumes correctly. Everything works. I put it to sleep with s2ram -f -a 1. Works
    I attached my 4x3TB WD Green drives. I put computer to sleep with s2ram...it causes hard lock, black screen, i could do only poweroff by powerbutton. s2ram -f -a 1 causes freez. Sometimes, but not constantly, s2ram -f -a 3 -p is being able to suspend...(mostly it does a freez, hard lock computer) but sometimes it is able to put it to a sleep, but resume just freezes everyting - no blinking cursor, no blinking num lock led and so on.
    I know that you would suggest me to check logs - this is the main problem. Logs for pm-suspend works when i suspend or resume without WD drives attached. When i have them connected, i'm not able to check pm-logs because computer hangs, freezes and logs are not being stored/writed to pm-suspend.log and pm-powersave.log.
    Could somebody help? Point me to a solution? I can't check logs because there are not any when freezing occurs. I checked openSuse thread and many others and for other systems there were some kernel fixex, patches.
    They wrote that WD blacks are at fault because they don't have APM. Well, in fact my WD Green have APM with very aggresive factory settings: they park heads over 8 seconds not being used. I disabled it in firmware but disabling it is not the point and not the problem. People have the same problem even with APM and parking heads on other WD drives, i found it that some have it with WD Red's drives and even with very old 320GB WD Blue series - what is more funny, i have 640GB AAKS blue from WD and with this drive i can suspend or resume - APM on this drive is also unavilable, like in Green series because i changed it with wdidle with prebootable cd. I can't  supend or resume with 3TB WD Greens.
    BTW - suspend to disk, with pm-utils and uswsusp works ok, in 100% every time. (i had to add "shutdown method = shutdown" to /etc/suspend.conf from uswsusp package).
    On Windows machine it works. Can suspend, can resume, can hibernate.
    Last edited by firekage (2015-03-07 03:27:28)

    Hm, sometimes i found myself astonished because some things just does not work at all on one machine, while the other one has no problem at all. I was trying to find why suspend to ram won't work at all...and while i was searching i found one topic that was leading to upower dbus. Similar problem with upower i found, by coincidence, on Manjaro forum.
    dbus-send --system --print-reply --dest="org.freedesktop.UPower" /org/freedesktop/UPower org.freedesktop.UPower.Suspend
    this command above returns all the time:
    Error org.freedesktop.DBus.Error.UnknownMethod: Method "Suspend" with signature "" on interface "org.freedesktop.UPower" doesn't exist
    I tried this:
    sudo systemctl enable acpid.service
    sudo systemctl --system daemon-reload
    sudo systemctl restart systemd-logind
    As soon as i enabled and started acpid.service...my supend to ram, from kde, works like a charm, without graphic problem, or freezing.
    There is few question: why on my desktop suspend doesen't work out of the box, when even archwiki says it should? Why on my netbook machine (Acer AOD270) that has the same package installed it works out of the box? Why on my desktop machine acpid.service was not enabled, was not started and was not running while on the notebook it does?
    Anyway...i fixed it by a big coincidence because on Fedora forum somebody has problem with suspend to ram with nvidia GTX750 and this card was new like my card (GTX660). He posted the same problem with upower that i posted in quotes and because of this i found another thing on Manjaro forum and that was it!
    BTW - this problem, i now think, is not related to my WD drives because it works with them. I think that there was another one ugly thing that broke my suspend to ram ability - bios of my motherboard (so called uefi bios with support for old one) has no option for S1-S5 stated (like the previous motherboards had) and only have ASPM...and ASPM is in my opinion broken but i will try to veryfi it one again later.
    Last edited by firekage (2015-03-07 03:29:20)

  • I back my music and photos from my windows laptop before it broke on a external hard drive . I just got a new mac book can I use the hard drive to put my wave files and JPEG files on to my mac book

    My old lap top broke I save all my music what is wave and my pitches is jpeg on external hard drive
    the old laptop was a window base laptop
    so I got a new mac coming and I been told my hard drive won't won't on the mac and I lose all my photos and music
    any help
    thanks

    If your external drive has the right ports, you should be able to plug it up to your Mac and copy over your photos and wav files. You'll probably (I don't know this for sure as it's been a long, long time since I've dealt with wav files) need to convert the wav files to MP3 or some other format (but I would try opening them directly from iTunes, first - wait a second... yes, iTunes will open wav files).
    There are only a fixed number of ways that Windows drive can be formatted and a Mac can read (though not necessarily write) them all. So you should have no trouble with that.
    Good luck,
    Clinton
    MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

  • How much RAM should I get?

    Okay -- I have been using an iBook g.4 1.33 GHZ since mid-2005. I think it's time I got a new Apple product, and I have settled on the MacBook Pro 13 Inch 2.26 GHZ that would come with 2 GB of RAM.
    I am wondering two things.
    1) Since Apple charges too much for RAM upgrades, would if it void my warranty if I bought 2 extra gigs from Crucial and installed it myself (and is self installation even possible with the unibody design?)?
    2) Do I even NEED 4 GB? I do a lot of internet surfing, and minimal video editing. I've been told by someone that even if you get a lot of RAM, that doesn't mean your computer will even utilize it. Is this true?
    I want the new Macbook I purchase to be fast as **. Will 2 GB do the job?

    The newer models are not as easy to upgrade but you still can upgrade yourself. Now you have to remove the whole back rather than press a lever to easily access the hard drive etc. Infact come to think of it you would have had to remove the whole back from older models for RAM upgrades anyway.
    Snow Leopard is on it's way which is 64bit and would utilise more of the of the RAM. I would gor the 2GB and later if you feel the need upgrade yousrself. So long as you are careful and treat your computer with "kid gloves" you will be fine.
    Hope this helps.

  • Adding more than 2Gb RAM to MacBook Pro

    Do you guys know of any way to put more than 2Gb RAM in an Intel 17" MacBook Pro?
    Model Name: MacBook Pro 17"
    Model Identifier: MacBookPro1,2
    Processor Name: Intel Core Duo
    Processor Speed: 2.16 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache (per processor): 2 MB
    Memory: 2 GB
    Bus Speed: 667 MHz
    Boot ROM Version: MBP12.0061.B03
    SMC Version: 1.5f10
    I bought this when the 17" models first came out, and have been disappointed in it ever since (I broke my rule of NOT buying the first generation of something). As time has passed, the main problem is the 2Gb limit for RAM. That's NOWHERE near enough, and shame on Apple for that limitation. If there were some way, even a non-standard way, of adding more RAM, I could get reasonable performance from this computer. As it is, this has been a wasted $3600 investment. whew!
    Any help or ideas would be appreciated. Thanks! Feel free to email bruce at dbsdesigngroup.com

    That's possible...actually likely. I'd love for that to be the case because I could fix it. ::Grin:: It's been this way since I first got it. When it arrived with just 1 Gb RAM, it was virtually unusable. I have a few apps as startup items, but they're just Firefox, Entourage, iNotepad, Linotype Font Explorer (with very few fonts activated), and Stickies. That shouldn't affect things much.
    My needs are to use Photoshop, Illustrator and GoLive at the same time, with MSWord, Firefox and Entourage open as well. After the first bit of usage, I end up with 4-6 pageouts and a VERY slow computer. While it's doing the pageouts (which take quite a while), or switching between apps, it's very slow. And it's also extremly slow when Spotlight is indexing, so I disabled that.
    I'm just not sure what it might be...nothing in Activity Monitor seems like it would be a culprit. Even in Safe Mode the problem is very evident.
    I'll keep exploring and hopefully find something that will make this machine more viable for my use. I really appreciate the input greatly.

  • 8GB of RAM Installed, only 4GB detected/used by BIOS/Windows 7 (with P67A-GD55)

    Let me start off by saying that I'm not very good with computers. At all. I know a little bit about them, but I am by no means an expert. That said, I have 8GB of RAM installed on my motherboard, spread out across 4 sticks. However, upon looking at my BIOS and my Windows Resource Monitor, it declares that I only have 4GB of RAM installed and usable. This is what I know so far:
    - This issue has been prevalent as long as I've had my computer, and by extension my motherboard and my RAM sticks, so this issue isn't recent.
    - I do have a 64bit version of Windows 7. I've checked and double-checked, and I'm 99.5% positive that it is.
    - Speccy, a 3rd party program designed for checking system specs, declares that I do, in fact, have 8GB installed.
    - I don't think that the RAM is bad because the BIOS still does pick up on different statistics of the RAM that are in the slots; it just fails to register the actual fact that they're there.
    System Specs:
    OS: Windows 7 64bit SP1
    CPU: Intel Core i5 2500K  @ 3.30GHz
    RAM: Patriot PSD32G133K 4x2GB DDR3 @ 498MHz
    Motherboard: MSI P67A-GD55 P67 LGA 1155
    HDD: 977GB SAMSUNG SAMSUNG HD103SJ ATA Device (SATA)
    Optical Drive: LG DVDRAM GH24NS50 ATA Device
    GPU: AMD Radeon HD 6870 1GB VRAM
    PSU: Cooler Master 750 Watt
    BIOS Version: E7681IMS V1.5
    Now this is where it gets interesting: My motherboard has 4 DIMM slots for the RAM, and the motherboard (I assume by default) works in dual-channel mode. This means that DIMM 1 and 3 work together and so do DIMM 2 and 4, which most of you probably understand. However, filling up all 4 slots only gives me half the RAM. So I remove the RAM from slots 2 and 4, and it results in all 4GB of RAM being detected. Then, I add in each other RAM stick one at a time, and it fails to register both. So I remove the RAM from slots 1 and 3, and keep the RAM from slots 2 and 4, and it ends up in all 4GB being registered.
    I feel like the answer should be directly in front of me, but from endless Google searches and posts on other forums, I have ended up at a dead end. I'm completely clueless, so I could really use some help. 
    Any and all help would be appreciated.
    Also, if this is the wrong forum for this, feel free to move it wherever.

    Quote from: Jack on 28-August-11, 01:11:56
    What is your current UEFI/BIOS Version?
    The usual cause of such problems is (apart from bad memory slots or a defect of the processor's memory controller) a contact problem between the boards CPU Socket contact pins and the CPU's contact pads.  Broke or bent pins are one explanation, in other instances a heatsink that is fastened to tight can also cause such issues.
    I'll have the BIOS version up in a moment, but I'll see about diagnosing if one of those problems might just be what is my problem. Any tips on doing that?
    Also, BIOS version is up in the OP now.

  • RAM doesn't fit?

    I have a two-week old Penryn BlackBook. It came with 2GB of RAM, but I immediately ordered a 4GB upgrade kit (This one from Newegg: http://www.newegg.com/Product/Product.aspx?Item=N82E16820134560)
    I looked up the memory replacement guide on the Apple website and followed it. I ran into problems, however, when it came to replacing the stick closer to the hard drive (the inner slot, if you will).
    The old RAM popped out of the slot just fine. But when it came to putting the new stick it, I encountered much more resistance than I did with the first (outer) slot.
    After pushing as hard as I could without feeling like I was going to break something, I thought I had gotten it in far enough. However, the stick was still sticking out of the slot an almost imperceptible amount further than the one of the first slot. Trying to boot them machine produced the three beeps indicating a memory error.
    I tried seating the RAM twice like this. After the second try, I broke out a flashlight and tried it inspect the inside of the interior slot. In trying to seat the RAM stick, it almost felt like there was something providing some friction that was preventing it from just snapping into place like the first one; like a piece or rubber or something.
    My inspection of the interior slot showed that it was different than the first; there was a piece of clear tape holding down something towards the front of the slot, and what appeared to be a small gray ribbon cable towards the back that heads towards the back of the slot and (slightly) upward.
    So I strongly suspect that the ribbon cable (or whatever it is) is preventing me from successfully installing my RAM. This suspicion is reinforced by looking at the two original sticks of RAM that came included with my system (which was a refurbished system, by the way). They are not the same brand, labeling, or configuration; the stick from the outer slot is branded Samsung, and the inner is Hynix. And even more interestingly, the outer Samsung stick has two rows of actual memory chips on them, while the inner Hynix stick only has one.
    I don't know whether it's "normal" to get mixed and matched RAM in a refurbished Macbook, but what the characteristics of these two sticks seems to indicate is that when fitting my Macbook with RAM, it was noticed that a stick with more memory chips on it wouldn't fit all the way in, so a stick with fewer chips had to be used.
    Just wondering if anyone else out there has encountered this with their Macbooks, and if they have, what luck they've had confronting Apple about it. I am planning to take my Macbook to an Apple store sometime in a few weeks, as the nearest one is almost a 2 hour drive.

    Just got back from the "Genius" bar. They genuis told me it was some tape that come loose, so he "fixed" it. He would not install the 2gb ram chip, however because they won't touch 3rd party. So when I got it home and tried again, some problem. I ended up slipping in a playing card to hold the ribbon cable (and tape) down while I pushed the RAM chip in. Worked, but I'm a little worried about the heat of the chip messing up the ram and cable. Seems like a poor design to me, but what do I know?

Maybe you are looking for