Broke the coloured part of my ipod touch
the back of the ipod (coloured part) is broken, I can see what's inside. will the warranty work to repair/exchange it ?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
Similar Messages
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The bottom part of my iPod Touch screen isn't responding but I can slide to unlock the screen and slide the icons at the bottom but I just can't click on them, anyway to solve this?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Broke the glass screen of my Ipod Touch.
Hello,
the glass screen of my 4g ipod broke into a ''thousand pieces'' and I do not know what to do.
Thank you in advance.i think you have a bootleg ipod. look at the list below
http://www.apple.com/support/ipod/service/prices/
no 4th gen ipod touch:( -
The home button on my ipod touch 4th generation, that i have had for a year now, is jammed. When i go to click it to go to the home screen it doesnt push in. I am not sure how it happened because one moment i pressed it and it was fine and the next it somehow got jammed. I dont know whether i should just buy a new one or if i should send it in for repairs. The thing is that i dont want to send it in for repair and get it back to have the same thing keep happening to me. It has been starting to get slow and close out of apps randomly also. What should i do?
Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
The Home button on my iPod Touch is very unresponsive. It takes several tries to activate it. While doing so, it responds to one click versus the intended two clicks and vice versa. It is a very frustrating process. Any suggestions? I already tried the "shut off" process that was suggested on the Apple site, but that did not help.
Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
The home button for my ipod touch 4th generation does not respond all the time, What do I do?
Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
The headphone jack on my iPod Touch is intermittent. I gat sound out of one channel or both depending on how I hold the jack. It is making intermittent contact. Is this a costly repair by Apple? Can I do this repair myself?
ThanksHere is a third-pary place. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Apple will only exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
Here are instructions for doing it yourself
iPod Touch Repair - iFixit -
I have several albums by and an artist as is expected for a number of artists. But after the new iOs5 update my ipod touch now only showing one on my ipod. I have already resynced it, any suggestions on how to fix the problem without having to restore my iPod to factory settings.
Becaise the digitizer is broken in that area
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
What is the cost to replace an iPod touch screen?
What is the cost to replace an iPod touch screen?
Apple will exchange your iPOd for this price:
Apple - Support - iPod - Repair pricing
A third-party place like this one my be less expensive. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
The earphone port on my ipod touch 4 does not work anymore, will I need to send it in for repairs?
Apple will exchange your Pod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A third-party place like this one is less expensive. Google for more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
The colour has gone from ipod?
the colour has gone from ipod? its a white colour makes it really hard to see emails and my apps help please
Try:
- Go to Setting>General>Accessibility and make sure the white on black is off
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
How do I get the metal casing on my iPod touch fixed because mine has a dent?
How do I get the metal casing on my iPod touch fixed because mine has a dent?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following may replace the back for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the back yourself if you are up to it. Google for replacement backs
iPod Touch Repair – iFixit -
The home button on my iPod Touch is unresponsive
The home button on my iPod Touch is not working. Any app that I'm in, I can't get out of because when I press the home button, nothing happens. Is there a way to fix this?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
The language in the app store on my iPod touch is no longer English. How do I get English back?
Do you have English selected in Settings>General>International>Language?
What country's App/iTunes store are you using? Di y change it to other than to an English speaking country?
To change
How to Change Your App Store Account Location | eHow.com -
The touch screen is not working when I am in the Music app of my iPod Touch. How do I get it to begin working? It just stopped today.
Does anyone know what I can do? I am unable to switch screens, and I can not see the track that is playing. The only was I can switch between songs is to use the controls on my headphones.Try the stamdard fixes to rule out a software problem:
- Reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.
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