Broke volume remote control = means buy a new speaker system??

I was bought a speaker system Creative 7.1 T7700 in 2004. After year 6 months, the volume remote control stop functioning correctly. When i adjust volume, the output sound is not stable, some times get loud and quiet. My speaker already out of warranty. Who can repair the volume remote control? If Creaitve can repair it, how much will be charge on it's Why Creative don't sell this accessories? Because of this, make me stopping purchase Creative product........................................... ......

Daniel
Thank you. But i don't where is the knob or what is knob? It's inside the remote control or the plug pluging into the speaker?
Why they do not replace a new one to me? Because of this is about their products quality problem.
When i searching wired remote, not just me have this problem.
But Creative change a replacement to them.
deepcool

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For years, we have owned and used one remarkable speaker set from Creative:
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After exchanging several messages with official Creative Support, I feel a bit disappointed... For years, I have believed that Creative is a company that makes amazing audio products. They probably still do, but now that I am a customer who owns an expensive product of theirs, but with expired warranty, they don't want even to suggest a solution that can work for both parties!
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(Imagine you buy an expensive DSLR camera, you break the LCD screen, and imagine how Canon or Nikon refuse to sell you a replacement LCD, because you're out of warranty! I can't imagine that!)
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I like how the high-end Creative speaker systems sound. I simply cannot understand how this company can be successful, if they make such great products, but then refuse to help its customers, when they have problems... :-(

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