Broken cd in drive

my ipod mysteriously wouldn't read any of the music loaded to it after reconnecting it to iTunes to recharge, so i had to restore all settings (update was greyed out). It had been working perfectly fine a few hours beforehand.
I loaded numerous audio cds to add to my library (iTunes and my ipod aren't synced) but one made a loud cracking sound after loading, and then ejected with a large part of the cd missing and still in the drive. it had snapped the cd, despite it being brand new and never played before.
Has anyone ever had this happen before?
i can't get the large shard out, and now am worried it won't be covered by warranty as the person on the help desk said he'd never heard of it happening before.
it's particularly irksome as i now have to buy a cd to replace the broken one, and take my computer to be fixed. And it's all becasuse my stupid ipod went on the friz for no apparent reason!

WOW!!!!
That must have been pretty alarming!
The only way I can think of that some sort of event like that would happen is if the CD was seriously warped. When the drive started spinning it, it would have been straightened out, and possible past it's flexibility limit and it would have broken like you described. I would call Apple right away and see if they will repair it for you. I am sure that it is covered by warranty because your optical drive isn't supposed to do that! Make sure that someone takes a look at your drive too, and that nothing in the drive itself was damaged by the CD breaking.
Hope this Helps
Trevor

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