Broken enter key

Hello,
My display on my MacBook Pro had recently died so i got it repaired about a month ago, it wasn't under warranty but was a known hardware issue so was replaced free of charge. I was also told i got a 3 month warranty of some sort.
Since i got it back i found out my enter key is now broken. When using it would sometimes fall off and id have to re-attach it. From what i can see when the enter key comes off is one of the tiny plastic clips is snapped off which i think causes this.
Would this warranty i got from the known hardware issue cover this? I'm also sure that my enter key was fine before i got it repaired so im pretty sure that Apple Support may have broke it.
a picture can be attached if required
Thanks,
Lachlan

Would this warranty i got from the known hardware issue cover this?
Probably not; warranties on a repair usually only apply to the issue of the repair. But you can call Apple and discuss it with them.
I'm also sure that my enter key was fine before i got it repaired so im pretty sure that Apple Support may have broke it.
Again, call and discuss it with Apple tech support. You may have a hard time convincing them that it wasn't broken when you sent the system in, but you can talk it over with them.
If it's the key cap itself that's broken and not the switch, you can order a new key cap. PowerBookMedic is one source, though the shipping to Australia may well be multiple times what the key cap itself will cost. Perhaps there's a source of parts in Australia, though I haven't found one when doing a quick search.
EDIT: AB's advice is well taken: don't delay in reporting the broken key, to Apple if they repaired the system or to the service center if your MBP was repaired by an independent service center. The longer you wait, the more difficult it will be for you to convince them that the system was damaged in their keeping or during shipment.
Message was edited by: Dave Sawyer

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[url]Re: Table control (Enter key)[url]
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