Broken glass on iPhone 5

I cracked the glass on my 32 day old iPhone 5.  How do I get it fixed?  How much does Apple (if they even fix them) charge?  I did not get the AppleCare plan.  The LCD touch display is not damaged, only the exterior glass.

Apple does not fix it. They will offer a replacement iPhone for $229.

Similar Messages

  • Broken glass on iphone 3G

    i dropped my iphone 3G and broke the glass. is there anyway I could get a new one or have the glass repaired without having to pay 400 dollars for a new one?

    Apple provides an out of warranty or not covered under the warranty "repair" option, which pays for an exchange and includes a warranty.
    http://www.apple.com/support/iphone/service/faq/#warranty7
    The cost is $199 for an 8GB, and $299 for a 16GB.
    This 3rd party repair service charges $99 for a Cracked Glass or Screen (Lens & Digitizer), and $199 for Cracked Glass or Screen and inner LCD (Bleeding) depending on which is applicable or required. Using a 3rd party repair service for this voids the warranty if a problem develops afterwards that would be covered under the warranty.
    http://www.drcellphone.com/iphone-repair-service.php?PHPSESSID=92e95a2408dc59529 041c12aaf6ab666

  • Broken glass on iphone 4

    Dropped my iPhone in the street. Fractured the glass completely. How to get it repaired?  Send to Apple, third party?, AT&T?
    What are my options?  Thx.

    Options are Apple, third party, and if you took ATT's insurance, contact the insurance if you took it under ATT.  With Apple and third parties, you'll be paying (Apple's Apple Care does not cover accidental damage).  If you have an Apple Store nearby, go there.

  • Last Friday, the broken glass of my iphon g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my iphon back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

    Last Friday, the broken glass of my phone g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my phone back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

    Since Apple doesn't repair iPhones (they replace them) you will have to take it back to whoever "fixed" it. Since it's been opened by an unauthorized 3rd party, it is no longer eligible for replacement by Apple.

  • HELP! broken glass iPhone 5s

    it was broken glass at my phone 5s gold 16gb. At official service at russia said it needs to change the phone. It will cost 16500 rur or 500$, it's so expensive. They said there is no details to fix iPhone 5S and change glass like for 5 model. Really??
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  • HT1863 Can I get my iphone 4s replaced for broken glass in India purchased in canada

    I have damaged my front glass of iphone 4S purchased in canada.
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    The warranty does not include accidental damage. Even if it did, it is not an international warranty, and the phone would have to be returned to Canada.  Canada will not deal with addresses or credit cards outside Canada.
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  • HT202696 I hve Apple care on 1 device but the person at the apple store just talked about replacing fried ports and did not answer my broken glass or component questions and nothing in detail is actually posted so im afraid its yet another insurance scam

    I want to know what exactly Apple will fix on say my IPhone 6 plus. Like a dropped device with broken hardware or components or port issue, electrical broken glass etc.. I only have AppleCare on 1 device because I cant get straight answers about repair cost or if it will repair broken glass ,components  etc. The person at Apple just said it will fix ports and did not answer the other question about a real broken device or broken glass. 

    Actually that's not entirely accurate Csound1... If you purchased AppleCare+ it not only extends your warranty an extra year but it also now covers up to two accidental damages (water damage included). Now every scenario is different when you're talking phone damages so it's best to set up a reservation with the Genius Bar if something happens and they'll assess the damage. Either way, as long as you're covered with AppleCare you'll receive a deductible price on parts. Certain instances you may not have to pay anything which are usually things like faulty software, faulty buttons, etc.
    Hope this was helpful!

  • Will Apple Care extended warranty cover broken glass?

    Or, for that matter, will the 90 day warranty do anything for broken glass on a 4G?

    I was wondering the same thing.  I have an iPhone4 with the AppleCare plan.  Although I have had my phone and AppleCare plan for a year, I didn't bother registering the plan until tonight when my glass broke (from a fall of about two and a half feet).
    My paperwork for the AppleCare plan says that it simply extends the warranty.  That tells me no coverage except for manufacturers' defects.  However, when I went to register my plan at the Apple support website, I was redirected to this page for details of the plan I had just registered.  http://www.apple.com/support/products/iphone.html
    Quoting from that page:  "Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone1 and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee.2 Whether you use your iPhone with a Mac or a PC, just one phone call can help resolve most issues."
    This would seem to imply that for a $49 fee, I can get my glass replaced.  Anybody know if that's the case?
    The plan I purchased is called "AppleCare" in all my paperwork.  However, this web page indicates "Applecare+".  Anybody know if there is a distinction between Applecare and Applecare+? 
    My guess is that sometime in the last year, they added that "two incidents of accidental damage coverage, each subject to a $49 service fee" sometime in the last year.  And when they added that coverage, they changed the name from AppleCare to AppleCare+.  But that's just a guess on my part.  Anybody know for sure?

  • Slate 500 Broken glass

    Hi, I have a HP Slate 500, this fall and broken the screen, not the LCD, just the glass, now the touch don't work anymore and had glass is broken at middle of screen.
    I need to replace this part, but HP don't give me support.
    Where I can buy this part? Can HP give me this part number, may be I can have some success with this.
    I live in Brazil, here HP don't give me support for this hardware. Every time than I try support, you say me to call U.S. support.
    Can you please tell me how to solve? I have a friend than live in U.S. if I buy the part, I can send to U.S. address, so, he can send me.
    But, please, don't say me to ask he to call support, he is a busy person and can't keep on telephone waiting for HP to solve my problem.
    I am more than two months trying to solve this without success.
    Thank you, I will wait for a answer than can really help me.

    How much crap is HP Support???? More than one year and I still have tablet with broken glass without fix. Never more I will buy things from HP again.

  • What is the cost of replacing broken glass for iPad 2

    Broken glass on iPad 2

    Apple does not repair iPads, but will replace the entire iPad for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipad/service/faq/
    There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair".
    Regards.

  • Broken glass

    broken glass how much will it cost me to replace broken glass

    Hey Ppia!
    Here is a link that can address that question for you and provide you with the best options for service:
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Is it possible to replace a broken glass screen from an iMac 21.5" (Late 2012 model)

    Hi
    My new imac fell on my desk an on the ground ending with a broken glass screen. The image is still intact without colour distorsion.
    I'd like to know whether it is possible to change the glass screen.
    How ?
    Where can I buy a replacement part ?
    Is this a replacement that can be carried out by my Apple Store ?
    Many thanks for your help.

    You should talk to your Apple Store.  The newest iMacs are very difficult, if not impossible, for the average person to repair.   The glass on previous iMacs could be replaced DIY but the new slimmer version is supposed to be specially glued together.

  • HT1212 how to downolad pictures from a iphone 5 to a pc if the screen is broken and the iphone is locked with a passcode?

    how to downolad pictures from a iphone 5 to a pc if the screen is broken and the iphone is locked with a passcode?

    You won't be able to.

  • Can we change the broken glass on IPAD2 ?

    Can we change the broken glass on IPAD2 ?

    Well my experience has been lousy.  I purchased my wife an iPad2 for Christmas.  Within two weeks, she grabbed it the wrong way while at the table and hit it on the corner.  The Glass cracked just around the top 1/2 section of the device across its entire width. We live in PR, but I purchased it online while at my home in NC.
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    Someone could have told me warranty would not cover it before I went through all that travel.
    My solution:
    Last Apple product I buy.  If I am going to pay premium prices for a device and this is my fourth Apple product, I expect some level of service that exceeds expectations.  Based on what I read online these screes are way too easily broken.  That is poor frame design in my view, or poor choice of materials for the screen.
    Maybe Steve Jobs being gone is starting to show as a downhill trend on what we can expect from Apple in the future.
    I will spend the $299.00 only to purchase a Droid based unit.  Apple just lost a customer.

  • Do you guys change back glass of iphone 5s ?  , how much ?

    Do you guys change back glass of iphone 5s ?  , how much ?

    $100000000.
    I will even clean it with a toothbrush and q-tip.

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