Broken Hold Switch On Creative Zen 4 GB

just last night I was watching a video on my couch with my zen, i had put it on hold and you know, everything was working great.
I turned the video and player off and carried it up to my room. There I got into bed and turned on my player and plugged in my little portable speakers, then i tried to put it on hold, but the switch made a weird noise and noticed it felt soft when slid into the hold position!
now my player won't even be on hold and basically drains my battery, rendering it useless to me.
Anyone else with this similar problem?

bump i need help seriously

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