Broken ipad mini screen

My mini's screen broke while I was just holding it in my hands....it didnt get stepped on, dropped or anything  else..I'm really hoping that Apple will replace the screen cuz it wasnt user error or anything....any thoughts??

You can certainly take your mini and ask, but don't be surprised if Apple doesn't replace the device for you.  Screens rarely (if ever) simply break by themselves.  And broken screens are not covered under Apple's warranty to begin with.
If you had purchased AppleCare+ ($99) at the time of purchase, you would be entitled to two replacements during a 2 year period at $49 each replacement.  Without that, the process for a replacement unit is called "out of warranty" and typically costs 50% of the cost of the unit when new.

Similar Messages

  • My ipad mini screen is broken and i still have the service coverage. Will they fix it for me ?

    My ipad mini screen is broken. I bought it in Orlando in Febuary and when i last checked my status, my service coverage is still active but my technical support is not does it mean if i bring it in december they will be able to fix the screen for me or will i have to ay for the fix ?

    Accidental damage is not covered by the warranty unless you have Apple Care+ which allows for two incidents ofa ccidental damage and there is a $49 copay for each incident. You do not have Apple Care+ so this would not be covered for you.
    If you are saying that the screen broke on its own, you would have to convince Apple that it happened that way.
    Apple offers an out of warranty iPad replacement with a refurbished device and the cost starts at $249.00 in the U.S. for an iPad 1. Apple does not repair iPads at this time, they offer these replacement devices. You can read more about it here.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

  • IPad mini screen is broken, what shall I do Do not change

    IPad mini screen is broken, what shall I do Do not change

    Contact your insurance policy issuer for procedures to make a claim.

  • My ipad mini screen is broken

    I lent on my ipad mini screen in the bottom corner and now there are loads of vertical and horizontal lines on the screen which block the view. Would this be an LCD replacement or external glass replacement. Does anyone have any experience of this and how did they fix the ipad.

    It will cost you approximately US$250.00 to US$300.00
    Apple will replace the entire iPad; they don't repair.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

  • My ipad mini screen cracked for know resin

    my ipad mini screen cracked for no apparent reson

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iCracked - Broken iPhone, iPod or iPad
    http://www.icracked.com/
    iReVamp Electronics Screen Repair ($99)
    http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
    Do It Yourself iPad Repair
    http://www.ifixit.com/Device/iPad
     Cheers, Tom

  • How do i fix a scratch on iPad mini screen?

    IS there any product I can buy to repair a small scratch on my iPad mini screen?

    You can either put a screen protector over it and ignore it, pay the $219+ for an out of warranty replacement or if you have apple care plus, cash in one of your $49 dollar accidental damage events and get a replacement.

  • IPad mini screen problems

    A section of my brand new iPad minis screen keeps going blank, black or extremely pixelated though the screen sensor still works in that area. It used to come and go but currently it seems to be permanent. What to do????

    Doesn't matter where you bought it, it's still covered by Apple's 1-year warranty.
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
     Cheers, Tom

  • My ipad mini screen will not slide to unlock

    My IPad mini screen will not unlock. It was fine one minute and the next, I couldn't slide it to unlock it.

    Does anything happen when you touch the screen, the slider doesn't get a box around it (which would indicate VoiceOver being 'on') ?
    If not then have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My iPad mini screen is cracked. What do I do?

    My iPad mini screen is cracked.  What do I do?

    It will cost you approximately US$219.00 to US$299.00 depending on the model.
    Apple will replace the entire iPad; they don't repair.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

  • My iPad mini screen is fuzzy down one side

    My iPad mini screen is fuzzy down one side.
    Can anybody please advise on a fix
    Many thanks

    If there is no evidence of abuse, these are the charges.  If there is evidence of abuse, Apple will return your damaged unit to you.

  • My ipad mini screen cracked no reason

    My ipad mini screen cracked...no reason I haven't dropped it nothing just cracked...I thought it was a hair on the screen.  Then a scratch on the screen protector...but it is a crack?

    And...what is your question? If you say that's what happened then that's what happened. You can see what your options are here.
    https://www.apple.com/support/ipad/repair/

  • My ipad mini screen flickers constantly, restored it and reset it and it still flickers. what do I do now?

    my ipad mini screen flickers constantly, restored it and reset it and it still flickers. what do I do now?

    If you have done all of the above i would call Apple care or setup an appointment at a Apple Store for them to diagnose and replace.

  • Ipad mini screen shaking

    My ipad mini screen keeps shaking so i can't use it PLEASE HELP. Thanks

    Have you tried restarting or resetting your iPad?
    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
    No data will be lost.

  • Ipad mini screen keeps moving around and switching screens as though someone else is using it? any ideas what is going on?

    Ipad mini screen keeps moving around as though someone else is fiddling with it while I am using it. Any ideas what is goi g on?

    Hi Deeveeay,
    Try resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). When the Home screen redisplays, see if the issue has resolved itself.
    Cheers,
    GB

  • Why is the ipad mini screen so delicate I just got my ipad mini yesterday and it fell of a stand I bought and now the screen is cracked

    why is the ipad mini screen so delicate I just got my ipad mini yesterday and it fell of a stand I bought and now the screen is cracked

    My Ipad 3 is the same, it must be a design fault cuz I dropped a pound coin on my ipad screen and it shattered and every other week there's a new dent or scratch, though I wouldn't say I'm overly rough with it. I use it a lot, like most do, so accidents will happen and Apple hav to allow for that. I deffently wouldn't say that they are worth the money for the amount of trouble they cause, they r great devices, just far too delicate and expensive! 

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