Broken Iphone 4 screen.

I have droped my iphone 4 down the stairs and the screen has a crack it in. the phone is working completely fine and nothing is wrong with it other then the screen. i only purchased my phone about 2 months ago. but i have heard that if you brake your iphone they will either replace it with i new one i change the screen. is this true?

Apple does not repair phones (except for the back glass on the 4 and 4S) they replace them.
Accidental damage and abuse are not covered under warranty. An out of warranty replacement will cost you US$149.
The replacement will inherit the balance of the original warranty or 90 days, whichever is longer.

Similar Messages

  • Where do broken iPhone screens go after Apple replaces them?

    Was just wondering where do broken iPhone screens go after Apple replaces them
    Our business buys them back from non-official iPhone repair centers but it seems Apple stores don't have the authority (for good cause) to sell to a company like ours. Regardless, I was wondering what Apple might do with them as I'm sure it's tens of thousands a week if they added up from all of their locations in just the US alone.

    I always assumed they went to Apple Heaven. 

  • Broken iphone screen and backing up

    I broke my iphone screen, and i can't see anything. the screen is partially coming off. i never had the chance to back it up before and didn't know how to. i just tried to back it up but its telling me i need to enter in my password in order to back it up, Is there any other way to get my pictures onto my computer?

    No.  Frequent backups of any device that can easily be droped, broken, or damaged should have been performed.  If you failed to do this, then your data are gone.

  • Broken iphone screen

    Apple with all the knowledge and technology they have has done a very poor job on their crystal like screens. My family and I have 4 iphone4s and mine fell in an apple bumper from my hand and the screen got shattered. Apple store is asking $199 for replacement. IT is not fair if apple can't produce a shatter proof screen. I am a loyal Apple consumer, but this one is hard to digest. I need my phone really bad, since I am in car business and need to use bar codes constantly.

    Welcome to the Support Communities. You can send feedback to Apple via this form:
    http://www.apple.com/feedback/iphone.html
    Screen repair here is $95.00:
    http://www.igadgetresq.com/iphone-4s-screen-repair/
    There are better protectors than Apple's bumper case — here's just one of many:
    http://store.griffintechnology.com/iphone/survivor-iphone

  • HT1212 my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes?

    my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes so i can access it?

    Depends, if you've synced with this iTunes, while that passcode was enabled, you won't be prompted to enter the passcode when connecting your phone. If you have not synced, while that passcode was enabled, you will. So, if you fall in the later, there is no way to do what you want.

  • I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website. How can I backup my data?

    I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website in contacts etc. As I can enter my pin I cannot connect it to a laptop. Is there anyway of backinh up my data, pictures etc?

    No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.

  • I can't sync/back up iPhone data to my computer b/c iPhone screen is shattered and i cant unlock it to enter in my passcode. How can I sync my broken iPhone with my computer and back up my data so I can sync and transfer the data to my replacement iPhone?

    I can't sync my iPhone and back up my data with my computer because iTunes says to enter the passcode into my iPhone to unlock it, but I am unable to unlock and enter in my passcode on my iPhone because the screen is shattered. I have my replacement iPhone with me and I'm not going to activate it until I can sync/get the data from my broken iPhone. I have the envelope to send my broken iPhone back to the Verizon store or whatever so that's not a problem. I just can't sync my old iPhone with my computer.
    Thanks.

    No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
    I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
    Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
    Thanks.

  • Connect iPhone to iTunes with broken display screen

    My iPhone has a broken display screen and I can't connect with my iTunes because it says I have to log into my phone.  I can't log into my phone because it is not working.  I tried pressing the home button and then acting out the motions of entering my password, but nothing is happening.  I have my replacement phone and I'm trying to reset my broken phone, but I can''t do that until I log into iTunes.  If someone can advise me on what to do, it will be greatly appreciated.  Thank you.  By the way, I am doing this on a PC computer.

    Try putting the phone in DFU mode and then doing the restore. This article should help.
    ~Lyssa

  • Broken iPhone 3GS screen

    Broken iPhone 3GS screen how much is to fix

    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 5
    $229
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

  • Broken iphone 5 screen (Australia)

    Hello, I have a broken iphone 5 screen (Australia) and I was wondering how much it will cost to repair (no warranty) and how long it will take. Also wondering what kind of details I need to have with me when I go into the Apple store to fix this problem.
    Thankyou!

    Contact the Apple store and ask them if they replace screens and how much it would cost.
    Full device replacement costs can be found here: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Select the country from the drop down list.
    Select Express Replacement Service.
    Select "My iPhone is not under warranty"

  • My iphone screen is broken and i wanna restore the phone but i can't because i enable the 'find my iphone' and now i cant restore it . what can i do? help me plz

    my iphone screen is broken and i wanna restore the phone but i can't because i enable the 'find my iphone' and now i cant restore it . what can i do? help me plz

    There's no way to "restore" your phone, but, you can login to iCloud.com, using your computer, locate your phone, then erase it.

  • Take photos off from broken (black screen) and locked iphone

    I have iphone 5 and unfortunately LCD and digitizer are broken. I can not see my screen at all and it is all black. I want to take my pictures off from my iphone but when i am trying to connect to itunes it is saying  in order to take back up i have to unlock my phone. But i am not able to unlcok my phone since it is broken and screen is all black. I suspect my touch screen is not working as well. My phone is working when i press the home button siri answers as well.
    I was able to retrieve photos from photo stream of icloud. But i had not shared my all photos in photo stream. There were only few photos in photo stream rest were in the album.
    Any help would be appreacited!!!

    So I tried connecting it via iPhoto, but it doesn't show any photos in import panel (may be it is locked). I tried to get photos from icloud but again as i said it only gave me photos off from photo stream and not from photo album.

  • My iphone screen is broken

    Hi:
    My Iphone screen is broken, how much to replace a new one for Iphone 5S

    Not all Apple stores can do screen replacement, contact your local Apple store to see if they offer this option.
    If they do, it is $149US.  Otherwise an Out of Warranty replacement is $269US.

  • HT4113 my iphone screen is broken ,how can i open device from laptop ??

    my iphone screen is broken ,how can i open device from laptop ??
    plase ,help me what can i do to fix this device   & the VGA is not work good i think there is short in VGA ,please help me  what can i do....

    Connect the phone to iTunes on your computer, right click on it in the device list and choose "backup". This will save your data and settings.
    Purchases can be transferred by choosing "transfer purchases".
    After that import photos or videos to your computer.
    You can use the backup again to restore the phone after it has been serviced.
    iOS: Back up and restore your iOS device with iCloud or iTunes

  • How to repair my broken touch screen of iPhone 6 plus ?!!

    how to repair my broken touch screen of iPhone 6 plus ?!!

    Contact Apple Support and let Apple do this for you, but this is not covered in the warranty:
    Screen repair service pricing
    Repair and replacement costs depend on your iPhone model and your AppleCare product coverage. Apple will run a diagnostic test to determine whether your iPhone has experienced additional damage. If it has, or if it needs other repairs, you may need to pay an out-of-warranty service fee. Accidental damage isn't covered under the Apple One Year Limited Warranty.
    Model
    Screen repair cost
    iPhone 6
    $109
    iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5
    $129
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • HT1212 My iPhones screen is broken(a black screen and the touch function does not work). I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

    My iPhones screen is broken(a black screen and the touch function does not work).I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

    i don't see a way for you to back up your phone, because it will require you to unlock the phone. 

Maybe you are looking for