Broken iPod Headphone 3.5mm Jack

My iPod works fine as far as syncing, displaying songs, playing movies etc. etc. BUT, the 3.5mm plug where you put your headphones in to listen to your music...well, is busted. I need to find a way to get this replaced, but I don't know if;
a) Apple can do it and
b) if someone else can do it for less or
c) can I do it myself?
Any thoughts?

If you want to do it yourself, then heres an example of the part you'll need.
http://cgi.ebay.com/IPOD-Video-5th-Gen-Headphone-Jack-Hold-Switch-30GB-30_W0QQit emZ330179196747QQihZ014QQcategoryZ48680QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

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Without a receipt, but with a bank statement, will I be able to get a free replacement on my broken iPod headphones, bought only two months ago?

Hi,
I bought a new pair of iPod headphones just over two months ago from an HMV store, and in the last few days, one of the headphones has stopped working altogether. Unfortunately, I no longer have the receipt for the headphones, but I do have the information booklet, the one year warranty statement and a bank statement showing the transaction of when I purchased the headphones. Am I still able to get a refund or replacement for my headphones, as the damage was not my fault, just a technical fault?
Thanking you in advance,
Natasha

Am I still able to get a refund or replacement for my headphones, as the damage was not my fault, just a technical fault?
Yes. Make a trip to your local Apple Store and show them what is going on. Since the headset is still under a year old, they should swap it out for you at no cost. Unless for some reason they deem the issue the result of misuse or abuse, but that doesn't sound like the case here.
B-rock

IPod freezes when played thru 3.5mm jack

When my iPod played on any device through the 3.5mm jack, from portable units to my car system, the iPod plays 1 to 3 songs, then freezes, even when fully charged. It then has to be unplugged, let sit for a while, and then the cycle can start over again. I have not tried it with a unit that works through the power plug (in the bottom) at this point.
The unit is a 30g, series 3 or 4 (not sure), and only has about 12g on it.

Good question but I have to say that I don't know: Never used them. I hate the earbuds so I use headphones from a RIO unit. They worked OK about 4 months ago but I haven't tried them since the problems started. I will do that as soon as the pod gets fully charged.
I also noticed that the battery doesn't seem to be holding a charge as long as it used to. It discharges to almost 50% within minutes of being turned on. I wonder if this has anything to do with the overall problem.

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My brother dropped my ipod and the 3.5mm jack broke inside of it. is there a way to get the rest of the jack out of the ipod?

For how to replace it see:
iPod Touch Repair – iFixit
http://www.digiexpress.us/Charging-Port-assembly-and-Headphone-Jack-for-the-iPod -Touch-5_p_438.html

Broken 3.5mm jack...

The right ear on my headphones went out. I initially thought it was my headphones, so I tried another pair. Same thing, same side. I plugged both headphones into my discman and they both worked flawlessly. My guess is that it has something to do with the 3.5mm jack on my iPod. Any advice? The iPod is less than a year old, but I think I tossed out the box and the receipt, though I have to check because I recently moved...
Thanks in advance for any help!

You probably don't need the receipt. Either take it to your local Apple Store and make a Genius Bar appointment or go here:
http://depot.info.apple.com/ipod/
You can try Restoring your iPod to see if it changes anything, but I doubt it. Make sure you have all your music in your iTunes library.

Ipod Headphones broken!

One of my ipod headphones is buzzing and making high pitched sounds when music is played throught them! I have only had my ipod for 2 months and the headphones are broken already! Where can i get ordinary ipod headphones?
Thanks, Paul

http://depot.info.apple.com/ipod/
"If your iPod headphones aren't working, try connecting them to your computer's audio output or another audio device that has a 3.5 mm stereo headphone jack. If the issue persists, use the form below to order replacement iPod headphones."

How do I use my ipod in the car without it constantly charging? I have to use a docking cable into the USB port because the 3.5 mm to 3.5mm jack I bought doesn't work on the ipod.

How do I use my ipod in the car without it constantly charging? I have to use a docking cable into the USB port because the 3.5mm to 3.5mm jack I bought doesn't work with the ipod (although it does work with an MP3 player). My ipod is a 5th generation 80GB classic.

I know this is old - but did you ever get this working. Thinking of getting a 780 ti card and I have an older mac with the mini-displayport too.

IPod headphone-jack no longer making connection

The headphone-jack connection is worn-out. I've tried using 3 different headphones with the same male specifications and music was still audible from the iPod and not through any of the headphones. Thus, I am sure that the iPod headphone-jack is malfunctioning. It was purchased about a year ago, but it only has a one year warranty and I no longer have the receipt.
Any suggestions? It would be much appreciated.

jenrss wrote:
The headphone-jack connection is worn-out. I've tried using 3 different headphones with the same male specifications and music was still audible from the iPod and not through any of the headphones. Thus, I am sure that the iPod headphone-jack is malfunctioning. It was purchased about a year ago, but it only has a one year warranty and I no longer have the receipt.
Any suggestions? It would be much appreciated.
The earphones must be pushed very hard into the iPod. So hard, that the white part of the plug must touch the iPod in order for the external speakers to turn off. You will hear a click.
If you do a forum search, you will find this same solution. If it does not work, you will need to take your iPod to an apple store or call the Apple iPod tech support if still under warranty or you have Apple Care. You may have a hardware problem.

I have a digital voice recorder with a 3.5mm mic and headphone jack and want to transfer some recorded lecture to my mac book pro. The mac book does not have 3.5mm jacks. Does anyone know if a jack to USB converter would work?

I have a digital voice recorder with a 3.5mm microphone and headphone jack and want to transfer some recorded lectures to my mac book pro. The mac book does not have 3.5mm jacks. Does anyone know if a jack to USB converter would work?

Is there a pattern to the time of day or other detail that may be
traced back to a OS X system cause of this odd phenomenon?
Are there any copies of system files on any of the attached USB
external drives? Any libraries, such as iTunes, iPhoto, etc?
Once the drives are indexed by Spotlight, are their permissions
ignored by the OS X? Content, if neutral, should not affect the
wake or sleep cycle; especially if they're ignored by the OS X.
Could there be a bad cable or other component? If so that would
be a difficult process of elimination to detect it. Usually replacing
most suspect components in the USB stream (external to Macs)
is a rote way to mechanically test that idea; & not 100% sure.
Does the equipment all have a good ground to the utility or house
electrical field? An intermittent ground may affect more than sleep.
Hard to say at this point. Maybe a late-night talk radio guru on
remote viewing could peer into your situation and sleuth it out?
Sorry to have run out of ideas, but the process must be electrical
& mechanical to some extent. - Or perhaps odd software inspired.
Do you have any phone-home spyware items inside, just jumping
at the chance to spill your information? Little Snitch may help.
PS: Perhaps the computer needs to go into Apple & have a genius
or product specialist at AASP test the unit thoroughly... BlueTooth?
see:
https://www.google.com/?gws_rd=ssl#q=Wake+reason:+XHC1
Good luck & happy computing!
edited 2x

My ipod headphone jack is only allowing sound in one headphone. i tried multiple headphones to make sure it wasn't the headphone but the jack itself. i have a ipod video 5th generation.

My ipod headphone jack is only allowing sound in one headphone. i tried multiple headphones to make sure it wasn't the headphone but the jack itself. i have a ipod video 5th generation.

Had you brought the same pair of headphones to the Apple Store with you and they worked there? If you hadn't, the wire or plug on those headphones may have failed. Try a different pair if you can and see if those work.
Hope this helps

IPod not working with headphones or input jack

I guess I'm probably effed, but I dropped my iPod mini today, and now it only works thru my computer. not thru headphones or input jacks. I imagine I damaged my input device.
Any ideas?

Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty (or warranty does not covering the dropping)and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/

I recently installed vista to my mac (32bit)...my headphones are not working. I can't find the 3.5mm jack that apple suggests using. I have tried installing/unistalling several different audio drivers. Does anyone know how to solve this problem?

I recently installed vista to my mac (32bit). My headphones are not working on it. I could not find the "3.5mm jack" that apple suggests to "solve" this issue. And I have tried installing/uninstalling audio drivers. Can anyone help?

you don't need several drivers, you just need the audio driver for your Mac, which you didn't list, but would be Cirrus or RealTek.
Along with uninstalling programs, go to Dev Manager and uninstall driver, or even rollback driver.
some people have trouble installing or finding driver that will install.

IPod headphone jack faulty

Hi! First time on here, just been having problems with my iPod headphone jack.
The trouble is, when I plug headphones in, it misses half the sound as if it's only playing one ear through both, and sometimes it misses all the words and it just sounds plain weird. If I put some headphones in half way it works, but the slightest movement and then it cuts off entirely, and other times I push the earphone right in, and twist it a bit but the same problem occurs.
First up... any ideas for how I could resolve this issue myself? Is it a good idea to try and have it repaired through some sort of third party type fixey places?
If not, which I presume will be the case, is it worth me paying for a single incident of support thing to speak to someone? Does that cover any repair or just the phone call?

- The telephone support price is for the call only. It does not include repair/replacement.
- Does the heaphones pwork OK in other devices?
- Do other headphones work in your iPod?i
- If it is an iPod problem and your iPod is withn warranty I would make an appointment at the Genius Bar of an Apple store.
- Headphones jacks do go bad. Apple will aoly excahnge yur iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
- A third-party place like the following is less expensive. Goolge for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
- Replace it yourself:
iPod Touch Repair - iFixit

IPod Touch Ver 4.3 - when using 3.5mm jack volume is low, why?

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Message was edited by: Vulcan Rider

try to set the 'volume limit' to 'off'.
You will found that in Settings -> Music --> Volume Limit.
Or there may be a number of reasons; like : the poor audio quality of the music you have loaded.
Use some good quality songs; then I think, it will be fine.

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I have an older 30gb classic ipod. Can the "jack" sleeve inside be replaced or fixed? the prong connection inside has broke off and you need to push the jack to one side to get both sides of the earbuds to work. Thanks

Try trashing your iPod's Photo cache and then resyncing your iPod. See this article to help you determine the location of your iPod's Photo cache on your PC.
iTunes: Understanding the iPod Photo Cache folder
B-rock

Broken iPod Headphone 3.5mm Jack

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