Broken line across bluetooth icon
Hello,
I have got a broken line across the bluetooth icon in the upper line of tne screen and all bluetooth device around the MacPro (8 cores mid 2010) such as mouse, pad, keyboard,are inoperative. So I am only able to restart the Mac through the ON/OFF button, and then I have no control at all of the machine, even in target mode (because action with the keybord is not possible).
The entire motherboard was recently changed, and the problem is not solved.
What is the cause of that failure ? Is it a software or a hardware problem ? What is the cure.
Many thanks
Thank you IIIaass for your quick answer.
Yes, I tried to manage with a USB wired KB and a USB mouse. Same result : nothing. I cannot take the control of the Mac any more.
Regarding your second question : yes, it worked normally a few weeks after the MBoard replacement. And suddenly, without any special action, I've lost control. The only thing I can do is to restart through the main switch. Impossible also to launch another hard disk (there are 5 inside, including one SSD) by maintaining the alt key during a restart because the keybord is inoperative. I's possible to relaunch another HD by leaving only that HD in the Mac. Then it is recognized, and system is launched. I have 10.7.5 and 10.6.8 on those HD. The failure remains exactly the same.
Similar Messages
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Can someone tell me what it means when the Bluetooth icon in the menu bar shows a gray B with a black "x" on top of it? The pull down shows dimmed "Bluetooth: Not Available" like when the icon is a B with a squiggle over it.
It's not listed in the list on the Apple page:
http://docs.info.apple.com/article.html?artnum=107679
MacBook Mac OS X (10.4.9)I've had this issue also where I've had the B icon in the top with an X going through it. This has occurred once since I've had the Bluetooth module replaced in April, and the Logic board replaced in May.
After the first repair, I reformatted my harddrive, and ensured that the bluetooth plist had been fully erased off my computer, and rebooted, etc however a few weeks later I noticed that the Bluetooth was failing with the jagged line through the icon, and this was when I wasn't using the Mighty Mouse at all, and it was shut off. This lead to having my logic board replaced.
Now just a few weeks prior to my Apple warranty expiring, I'm having the same issues with the Bluetooth yet again. In the past 10 days I've had the X going through the Bluetooth icon once, and then the broken line go through it several times. This is when my computer is in full use, and not when it's going to sleep/waking up which I've read seems to be one of the causes of this type of failure.
I've gone through all the steps mentioned before the first repair, and needless to say nothing has worked to this point in time. There's no pattern nor method to this madness, and thus I will be contacting Apple to let them know what my scenario is and see what they can do for me.
The only other thing I use my Bluetooth for is my Palm Treo smart phone for syncing however such is a rare occasion as I have a direct sync cable/charger for it and thus find it much faster using the cable rather than bluetooth. I also have no other non-Apple networking peripherals directly attached to my computer.
Message was edited by: Jamaicanmango72 -
HT3887 how do i fix line through bluetooth on macbook pro
how do i fix line through bluetooth on macbook pro
Howdy tayden44,
If you are having an issue with a jagged line throught the bluetooth icon in your menu bar, you should restart your Mac. If the icon does not change, disconnect all USB devices and restart again. See this article for reference -
Wireless input devices: Bluetooth frequently asked questions - Apple Support
In particular the section titled What do the icons on the Bluetooth menu bar mean?
Thanks for using Apple Support Communities.
Best,
Brett L -
The ipod will show flashing white lines across the screen, going down, it then does somthing where the screen will dim down but its not like when the backlight goes on and its about to lock. It dims the background of your ipod and the icons and letters kind of all look defined. Then the ipod gets all pixelized and it has big boxes on pixels and its all differnt colors like purples and greens, red, etc. then it turns right off and restarts itself less than 5 seconds later. These things happen really fast but when it does it's really weird. It first happened 3 times in a row, Its still continuing to happen but i can manually turn off my ipod by holding the lock button down and not even 30 seconds later it's like its possessed and it turns on by itself. I talked to somone on appel and they told me to back it up and restore it. I restored it and as soon as the process ended and tuirned on like a brand new ipod and like clockwork the glitch happened instantly. It did it a couple of times throughout the night and i kept having to watch it so i can keep turning it off manually because it continues to turn on by itself. I talked to 3 different people on Apple Support and they couldnt even find an answer for me. It's so weird.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also,
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
Greetings:
I have just acquired an older mini mac (2006 1.66 ghz core 2 duo) Anyway, it had Tiger 10.4 on it and the Bluetooth worked for the wireless Apple keyboard and mouse. I upgraded to Snow Leopard and everything works fine - everything except Bluetooth.
The Bluetooth icon does not exist in the System Preferenc screen.
I tried to download Bluetooth from Apple site but the message I got told me that I didn't need it.
Under Finder, Utilities, I found Bluetooth File Exchange but the message I got was that I had to connect a Bluetooth device to my computer.
I have to admit that I have no idea what's going on here. I am hoping to avert the need to try another complete re-install of Snow Leopard.
Any ideas?
Thanks
javaminitPuzzled is a polite word for it.
Thanks Barry - I found the file and trie to send it to trash. The response: (This item cannot be trashed as it it owned by the system).
After dancing around with PRAM and SMC and turning on while holding the power-cntrl-option-shift and heavens knows what else, I now have the Bluetooth symbol on the top of the menu bar but it is ghoseted and has a squiggly line through it. This, I didn't have before so I read this as some progress. It notes that "Bluetooth is not available">
However, the Bluetooth icon is still missing from the System Preferences window - you know, between "network" and "sharing".
You note that you reckon the issue is not software based and you may be correct. The reason that I wonder about that though, is that before I installed Snow Leopard, the keyboard and mouse both paired with the box under the Tiger 10.4. That leads me to conclude that hardware is functional and that there is some screwy little bit of software that is not cooperating.
If I could delete Bluetooth from the system and re-install a fresh version, that might help. Or, is there a way I can use the Snow Leopard install disc and only load in Bluetooth?
I'm stumped.
Thanks for your time
/Bill C. -
Dropped my iPhone 4s and now there are lines across the screen?! Help!
Hey everyone!
So, I have recently dropped my iPhone 4S and now there are all these blue vertical lines across the screen, which occasionally change colour also.
I am still able to receive messages and calls, and siri still works, it's simply that I can't see a single thing I am doing- which is very difficult!
I was wondering if this is an issue that needs to be fixed at an Apple store- and if so, how much it would cost? Or if I would be able to fix it myself somehow.
N.B: I've tried to reset it, it doesn't work. I have also tried to restore the iPhone, but iTunes won't let me do this as I have to have the 'find my iPhone' app turned off, which I cannot do because I can't see anything I'm doing!
Thanks in advance for any help/suggestions,
Kirstoodles.Kirstoodles wrote:
I was wondering if this is an issue that needs to be fixed at an Apple store- and if so, how much it would cost?
Yes. It's broken. A replacement will cost you $199.
Or if I would be able to fix it myself somehow.
The iPhone is not user servicable. Apple does not sell parts for the iPhone. any parts you could get are either stolen, counterfeit, or salvaged. Atempting to fix it yourself will render it unsupportable and forfeit your right to service from Apple, including an out of warranty replacement. -
Strange flickering lines across screen, opening Photobooth makes them go away?
Hi everyone,
I've been having a very strange problem with my 2011 Macbook Pro 15" for quite a long time now. It's basically flickering lines across the screen, and the screen 'folds' in on itself, squashing the display vertically and stacking them on top of each other. Sometimes it's terrible, sometimes it's bearable. Sometimes the screen goes completely black. It's super weird. Here's a photo I took my phone, as I screenshotting shows nothing out of the ordinary:
The really really weird thing is that when I open Photobooth, as in the apple webcam program, the problem completely goes away (until I quit it). I had hoped this was a software issue, so I backed up and formatted my hard drive and then installed a fresh copy of OS X - and the exact same thing happens! I barely made it through the system setup!
I beg, someone help me!Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; } | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}' | open -f -a TextEdit
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
Suddenly I can't move files to trash, whe I try to drag them to it there is a cirle with a diagonal line across. HELP!
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
ThinkPad T400 horizontal line across bottom of screen
Hello. I'm running Windows 7. A horizontal, flickering band has appeared along the bottom edge of the screen. When it is flickering I see what looks the top of the screen or window. When it settles down, there is just a thin line across the taskbar icons. This happened after I had been playing a computer game, although I doubt that has any bearing. I replaced the LCD assembly 7 months ago because I was having a problem with full-screen flashing/blinking, and the new LCD had no problems. I have tried changing a BIOS settings (enabling/disabling VT-d) but that made no difference. The line is there from the moment of boot-up whenever the screen is on. Do I have a chip going bad? I don't have an external monitor to test this with.
there is no real easy of testing it once you have done the basic diagnostic.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft -
Horizontal line across the monitor. It happened yesterday.
I have a HP ENVY 23-c1 10xt AiO (Lavaca3-SB)PCUS and there is a horizontal line across the monitor. It happened yesterday.
Hello again javajohn23,
I would like you to try the following steps:
Step 1. Turn off the computer, and then remove the power cord
Step 2. With the power cord disconnected, press and hold the power button for five seconds
Step 3. Reconnect the power cord, and then turn on the computer
If the above steps do not resolve it try the next set up steps:
Step 1. Restart your computer
Step 2. Repeatedly press the F10 key about once every second for five seconds after turning the computer on
Step 3. Wait five seconds
Step 4. Press the F5 key. This restores the default settings of the BIOS
Step 5. Press the Enter key. This accepts the changes
Step 6. Press the F10 key. This opens the Save and Exit window
Step 7. Press the Enter key. This saves the changes, exits the BIOS, and then the computer restarts
Step 8. Restart the computer.
Another thing I can think to try is review the HP Support document: Changing Display Settings, Background Image, Icons, and Screen Saver (Windows 7) to see if you can identify anything out of place.
We can also try to reload the Intel Graphics Driver for your computer as it will wipe out the settings when the new driver is reinstalled.
Please re-post with the results of these steps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
I recently noticed my bluetooth icon now has 3 dots across it in the menu bar. What is this? Apple doesn't seam to know. Also my Apple mouse will pair and the button click works, but the pointer won't move. Is this because of 10.4.4 update?
From http://docs.info.apple.com/article.html?artnum=107679
"B with dots - You see a B icon with three dots through it when Bluetooth is on and a paired Bluetooth device is communicating with your computer."
That means your Bluetooth device is working with the Mac. -
Bluetooth icon with two rays, what this means?
My bluetooth stops working from time to time on my MB (unibody late 2008), anyway just restarting the MB solves it. Now I'm trying to find why, because restarting is not an option for me.
So my question is:
I noticed that wen this happened, the bluetooth icon turns to a bluetooth icon with two horizontal little rays (or zigzag lines)
Technically, what this means?
Also another question, overcharge the USB ports with USB powered devices can make bluetooth stop working this way?
ThanksYeah,
This has a lot of sense, because this start happening after I added a new USB device that uses almost 500ma. Anyway this new device is connected to a different USB Bus.
This the distribution:
USB Bus
-nio 2|4 (soundcard) 500mA
-BRCM2046 Hub
-Bluetooth USB Host Controller <---
USB Bus
- Apple Internal Keyboard/Trackpad 40mA
- IR Reciver 100mA
USB High-Speed Bus
USB High-Speed Bus
- Built-in iSight 500mA
- USB2.0 Hub
- ReMOTE SL (MIDI controller) 480mA
- Launchpad (MIDI controller) 430mA <--- the new device
Now some questions:
If I use a powered USB hub, it could improve my situation?
If it is possible: turning off USB devices I'm not using, like the IR Receiver and iSight, could improve my situation?
Because this not happens every time I use this configuration, I think it could be related to AC stability problems, do you think an AC NoBreak or Stabilizer can improve my situation?
Last issues (it happens 3 times) was in Israel where AC wasn't too stable and a bit below 220V. Now I'm in Malaga Spain working with a 227V AC supply for more than 48 hours non stop with all devices working, and no signals of any problem.
Thanks for your help! -
Start Up Screen Freeze With Lines Across Screen
The computer is the iSight version. In moving it from one room to another I shut it down properly. I had a back-up HD with Time Machine which I shut down properly. When I tried to restart it shortly after at the new location, the start up chime sounded and the Apple logo came on with the spinning wheel but the screen had light blue horizontal lines across it. The lines at first seemed squiggly but after restarting a few times, the screen seemed to be divided into vertical columns about 3/4" wide with one column having pixels colored light blue and the next column having the same coloration but the row of colored pixels was above the previous one. This arrangement alternated across the screen. I hope this is clear. After a while the spinning wheel and the screen froze and the computer would not continue with the start up.
I reset the SMU by unplugging the power cord, etc. but this did not work. I tried restarting in safe mode-negative. I tried restarting from the original disc-negative. Initially, it sounded like the disc was working because it makes a distinctive noise when a disc is working in the drive but eventually the same initial screen came on with the wheel spinning and then freezing. I tried the current versions of Techtool Pro and Disc Warrior and neither worked. The same thing happened. The noise from the disc drive but the same screen would come on and then the spinning wheel would freeze. Initially the screen with the Apple and the spinning wheel and the lines came on quickly but after a number of times turning the computer on and off, the screen remained dark with a faint light and when the screen came up, the spinning wheel was already frozen.
I use a flight simulator-X-Plane- a lot and some times when I leave it on, screen saver comes on and when I bring the screen back up, the first screen that came up and quickly changed had to do with X-Plane but not with what I was doing. Also, sometimes when I left it and came back there was a different screen but still part of X-Plane but not the screen I left before. I don't know if this is related to my problem or specific with X-Plane. I brought it up because this is the only thing that was different prior to this problem but may not be related. Right now, I've turned it off(obviously) and disconnected the power cord and the keyboard.
Any help would be appreciated.I've started taking the iSight apart. Detaching the plastic took some time and care but with only a few tears. Separated the screen. The main board is positioned such that the capacitors are on the bottom. So many connections and most of them small. Have to be careful. So many small screws. I hope I can remember where they all go when I put everything together-I hope. I'm at the point where I've turned the main board over so that the capacitors are showing. I hope I can reconnect correctly. Two capacitors have a slight bulge at the top compared to the others. Although I am not sure whether these two are part of the problem. There is another one that has no bulge but there seems to be some stuff on the top. It is not corrosion so I'm not sure whether it was manufactured that way or something is wrong with it. I finally found the battery. Just to change it is such a job. You have to disconnect a lot of stuff and turn the board over to get at it unless Apple technicians have a shortcut. Do you think the battery could cause the problems I have? Anyway, if I have the board exposed already might as well try and change the capacitors. I have not come across any video that shows how to expose the underbelly of the main board. Nor have I seen any video that shows what each part is. On the left side of the layout is an long rectangular shape covered over with black plastic. I haven't checked it out but I assume it is the power source. At the upper left there is a rectangular board with capacitors underneath but there are connections underneath that are so tightly stuffed that I couldn't turn it over but I could lift it up a little and see the heads of some capacitors and there wasn't any bulging capacitors or corrosion. There's one big capacitors under there. Much bigger then those on the mother board. Interesting observation. When I turned the screen over to expose its back most of it was frosted except for a small rectangular piece that was dark but glassy like and the glass like part lies exactly on the small rectangular board about 4X5 or 4X6. Interesting why this small section of the back of the screen should be different from the rest of the back and why it should be exactly above the smaller board. Like the previous versions of iMac, it would be so easy to be able to open the back and have all of the capacitors exposed. My next action is to contact one of the references you posted and see if I can get these three capacitors and the battery from Radio Shack or somewhere and solder the capacitors to the mother board. After all of this putting the whole thing together correctly without ending up with extra parts. One thing did break. Next to the fan in the middle there is a piece of metal attached to the back. There is a small narrow slot in this metal that another piece of bent metal seems to go into and was soldered to it and when everything is put together it seems, although I'm not sure, that this metal touches the back of the screen. It looks like I have to solder it back. I don't know what its purpose is, maybe it grounds the screen? I thought the piece of metal was something to pull in order to liftup something else. So far that is the only thing that has broken and hopefully can be easily fixed. But nothing that seems easy is easy.
-
I just noticed tonight that my Bluetooth icon in the upper right of my screen has a squiggly line going through the center of it. I have Bluetooth turned off.
Before I could see the icon grayed out. Is this new? I definitely would of noticed this before.Don't panic....your Mac may not need service at all. Reset the SMC by following the directions here:
http://docs.info.apple.com/article.html?artnum=303319
Let us know if that brings your Bluetooth back to normal. -
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There is a black line across my safari browser. It just started the other day. Why???
Hi acolyte39,
Have you tried closing and re-opening Safari by double-clicking the Home button from the Home screen, finding the Safari icon in the task switcher and pressing and holding the icon until it wiggles then tapping the (x) to close it?
Have you also updated to the latest version of iOS (6.1) on your device?
Maybe you are looking for
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