Broken link? Can't access InDesign faqs

Hello all,
When I try to access the InDesign faqs, I get a page with this message:
"It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake."
The page on which I click the link is: http://forums.adobe.com/community/indesign?view=overview
At the top of this page it says: Adobe Community > InDesign
The link I click is: Click here for the complete InDesign FAQ list.
When clicking, I'm logged in to my Adobe Forums account.
I wouldn't usually post a message like this, but I'm having huge troubles with InDesign CC. Crashes on every quit and also runs very slowly. I want to avoid a complete hard drive wipe and OS and app install if I can and other forum posts say the faqs could well help.
Thanks,
Paul

I get the same. In fact, the link is malformed in that with the same link on the Illustrator page, the link ends in html. Not with the InDesign button link. Hover over the button.
When I am at the Illustrator main forum page, it takes me to the Adobe product page for Illustrator, with the FAQ selected.
http://www.adobe.com/products/illustrator/faq.html
From that inference, one can arrive at the ID FAQ page with this link:
http://www.adobe.com/products/indesign/faq.html

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Can't see InDesign FAQ here - "not allowed"

I'm logged in to forums.adobe.com (obviously since I am posting now) but when I click on the FAQ for InDesign, I get the message:
It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake.
The URL for that attempted click shows as http://forums.adobe.com/community/indesign/faq?promoid=KBHJE . Don't know what that promoid came from.
It's been a "challenging" day for me on my first day learning to use InDesign, including InDesign crashing on my 12 GB memory Mac Pro on my second page with really basic content and a couple of simple styles.
This wasn't what I was intending to post as my first post, but here it is! Onto my real question in a separate post.
- Rick

It's been a "challenging" day for me on my first day learning to use InDesign, including InDesign crashing on my 12 GB memory Mac Pro on my second page with really basic content and a couple of simple styles.
Please do upload your crash report to http://pastebin.com/ and post a link here and we'll try to decode it for you.

Can't access InDesign

I recently purchased CC and downloaded both photoshop and indesign recently and while I can access and use photoshop, I can't find InDesign. Creative cloud desktop says it is downloaded and won't let me re-download. Using Mac OSX 10.9.2.

Hi,
Go to the Utilities » Adobe folder and uninstall Indesign. Once that is done, close and open the Creative Cloud app and download and reinstall Indesign. It should work now.
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Firefox can get onto yahoo however whenever I use the search function is says link is broken. Equally cannot access google either. Thanks

The connection has timed out
The server at uk.search.yahoo.com is taking too long to respond.
Firstly I have had to changed my home page because google will not load. Then I can get access into yahoo itself, mail etc but cannot get any of the search engines to function. All other websites ok apart from when trying to do searches!
The yahoo search shows the following message or it indicates that the connection has broken. Tested internet connection and all ok!
Any advice appreciated.
* The site could be temporarily unavailable or too busy. Try again in a few
moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

Do a malware check with some malware scanning programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
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* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
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Can't access Links panel in InDesign

The links panel in my InDesign CS3 is blank. The pull down functions are ghosted back and won't access. Please help!

Try this forum: http://www.adobeforums.com/cgi-bin/webx/.3bbf275c/

How to restore broken links after server migration in Indesign CS3???

Hi All,
I have used my google skills to no avail and everything I have read here has been a dead end for me. I can't be the only person in this situation, so hopefully someone can help!
My marketing department has reached the storage limits of our shared network drive. Located on this drive is our (HUGE) image library which acts as a single central respository serving up our indesign links (read here: we don't package files - to conserve space). We have decided that in an effort to create a true archive and have more space for our image library we need to migrate the library to a new 16 terabit Drobo (yay!).
The problem is that every INDD file that links to the current library will now suffer from broken links. We literally have hundreds of INDD files and thousands of links. The good news is...the file structure isn't changing at all! Just the server location is changing. Is there any way to to a batch update of the links that tells INDD to look for the exact same file path on a different drive?
In short:
current image library (old server): marketing/image library/photos/products/multiple product folders
new image library (new server): drobo/image library/photos/products/multiple product folders
I want to point InDesign to the new server and have it pick up the file path without having to navigate to each and every file individually. Voila!
Is this even possible? Is there any 3rd party software to help? Other architechture solutions that might be suggested?
Thanks so much for the help!
Alex

I wrote several scripts to solve this problem, here is one of them.
// Change paths of links.jsx
// Script for InDesign CS3 and CS4 -- changes the path of each link in the active document.
// Version 1.0
// May 13 2010
// Written by Kasyan Servetsky
// http://www.kasyan.ho.com.ua
// e-mail: [email protected]
var gScriptName = "Change paths of links";
var gScriptVer = 1;
var gOsIsMac = (File.fs == "Macintosh") ? true : false;
var gSet = GetSettings();
if (app.documents.length == 0) {
     ErrorExit("No open document. Please open a document and try again.", true);
var gDoc = app.activeDocument;
var gLinks = gDoc.links;
var gCounter = 0;
if (gLinks.length == 0) {
     ErrorExit("This document doesn't contain any links.", true);
CreateDialog();
//======================= FUNCTIONS =============================
function CreateDialog() {
     var dialog = new Window("dialog", gScriptName);
     dialog.orientation = "column";
     dialog.alignChildren = "fill";
     var panel = dialog.add("panel", undefined, "Settings");
     panel.orientation = "column";
     panel.alignChildren = "right";
     var group1 = panel.add("group");
     group1.orientation = "row";
     var findWhatStTxt = group1.add("statictext", undefined, "Find what:");
     var findWhatEdTxt = group1.add("edittext", undefined, gSet.findWhatEdTxt);
     findWhatEdTxt.minimumSize.width = 300;
     var group2 = panel.add("group");
     group2.orientation = "row";
     var changeToStTxt = group2.add("statictext", undefined, "Change to:");
     var changeToEdTxt = group2.add("edittext", undefined, gSet.changeToEdTxt);
     changeToEdTxt.minimumSize.width = 300;
     var btnGroup = dialog.add("group");
     btnGroup.orientation = "row";
     btnGroup.alignment = "center";
     var okBtn = btnGroup.add("button", undefined, "Ok");
     var cancelBtn = btnGroup.add("button", undefined, "Cancel");
     var showDialog = dialog.show();
     if (showDialog== 1) {
          gSet.findWhatEdTxt = findWhatEdTxt.text;
          gSet.changeToEdTxt = changeToEdTxt.text;
          app.insertLabel("Kas_" + gScriptName + "_ver_" + gScriptVer, gSet.toSource());
          Main();
function Main() {
     WriteToFile("\r--------------------- Script started -- " + GetDate() + " ---------------------\n");
     for (var i = gLinks.length-1; i >= 0 ; i--) {
          var currentLink = gLinks[i];
          var oldPath = currentLink.filePath;
          oldPath = oldPath.replace(/:|\\/g, "\/");
          oldPath = oldPath.toLowerCase();
          gSet.findWhatEdTxt = gSet.findWhatEdTxt.replace(/:|\\/g, "\/");
          gSet.changeToEdTxt = gSet.changeToEdTxt.replace(/:|\\/g, "\/");
          gSet.findWhatEdTxt = gSet.findWhatEdTxt.replace(/([A-Z])(\/\/)/i, "/$1/");
          gSet.changeToEdTxt = gSet.changeToEdTxt.replace(/([A-Z])(\/\/)/i, "/$1/");
          gSet.findWhatEdTxt = gSet.findWhatEdTxt.toLowerCase();
          gSet.changeToEdTxt = gSet.changeToEdTxt.toLowerCase();
          if (File.fs == "Windows") oldPath = oldPath.replace(/([A-Z])(\/\/)/i, "/$1/");
          var newPath = oldPath.replace(gSet.findWhatEdTxt, gSet.changeToEdTxt);
          if (File.fs == "Windows") {
               newPath = newPath.replace(/([A-Z])(\/\/)/, "/$1/");
          else if (File.fs == "Macintosh") {
               newPath = "/Volumes/" + newPath;
          var newFile = new File(newPath);
          if (newFile.exists) {
               currentLink.relink(newFile);
               gCounter++;
               WriteToFile("Relinked \"" + newPath + "\"\n");
          else {
               WriteToFile("Can't relink \"" + newPath + "\" because the file doesn't exist\n");
     WriteToFile("\r--------------------- Script finished -- " + GetDate() + " ---------------------\r\r");
     if (gCounter == 1) {
          alert("One file has been relinked.", "Finished");
     else if (gCounter > 1) {
          alert(gCounter + " files have been relinked.", "Finished");
     else {
          alert("Nothing has been relinked.", "Finished");
function GetSettings() {
     var settings = eval(app.extractLabel("Kas_" + gScriptName + "_ver_" + gScriptVer));
     if (settings == undefined) {
          if (gOsIsMac) {
               settings = { findWhatEdTxt:"//ServerName/ShareName/FolderName", changeToEdTxt:"ShareName:FolderName" };
          else {
               settings = { findWhatEdTxt:"ShareName:FolderName", changeToEdTxt:"//ServerName/ShareName/FolderName" };
     return settings;
function ErrorExit(myMessage, myIcon) {
     alert(myMessage, gScriptName, myIcon);
     exit();
function WriteToFile(myText) {
     var myFile = new File("~/Desktop/" + gScriptName + ".txt");
     if ( myFile.exists ) {
          myFile.open("e");
          myFile.seek(0, 2);
     else {
          myFile.open("w");
     myFile.write(myText);
     myFile.close();
function GetDate() {
     var myDate = new Date();
     if ((myDate.getYear() - 100) < 10) {
          var myYear = "0" + new String((myDate.getYear() - 100));
     } else {
          var myYear = new String ((myDate.getYear() - 100));
     var myDateString = (myDate.getMonth() + 1) + "/" + myDate.getDate() + "/" + myYear + " " + myDate.getHours() + ":" + myDate.getMinutes() + ":" + myDate.getSeconds();
     return myDateString;
You can specify a platform-specific path name, or a path in a platform-independent format known as universal resource identifier (URI) notation, or Mac OS 9 path name (for Mac).
For example any of the following notations are valid:
Windows
c:\dir\file (Windows path name)
/c/dir/file (URI path name)
//10.44.54.70/Test/images (uniform naming convention (UNC) path name of the form //servername/sharename)
//Apple/Test/images
\\10.44.54.70\Test\images (Windows path name)
\\Apple\Test\images (Windows path name)
where 10.44.54.70 IP address of the server, Apple -- DNS name of the server, Test -- share name
Mac
The following examples assume that the startup volume is MacOSX, and that there is a mounted volume Remote.
/dir/file (Mac OS X path name)
/MacOSX/dir/file (URI path name)
MacOSX:dir:file (Mac OS 9 path name)
/Remote/dir/file (URI path name)
Remote:dir:file (Mac OS 9 path name)
Remote/dir/file (Mac OS X path name)
You can just copy a part of the path in Links panel and paste it to the script's dialog. In CS4, make sure to choose "Copy Platform Style Path" in context menu.
The case of the characters doesn’t matter: you can type both in upper and lowercase in the script's dialog. For example — Test, test, TEST, TeSt — are all the same for the script.
Regards,
Kasyan

How can we remove podcasts with broken links?

The organization I work for has some old podcasts (2011) listed in iTunes; the links to all the MP3s are broken. No one in the organization has any idea who posted these items in the first place, so needless to say, we have no idea what account they're linked to. We'd just like for those podcasts to stop appearing in iTunes -- is there a way to flag the broken links so the podcasts don't show up any more?
Thanks in advance.

The feed for that is still up at
http://feeds.feedburner.com/RichardRohrHomilies
Ideally you should remove it, which would ensure it being removed from the Store (a cached version would show until they removed it) - however you will need the login to Feedburner to do this, which presumably you don't have. In that case you can only hope that the fact that none of the media files can be accessed will be sufficient.
The author is Father Richard Rohr at Holy Family Church, Albuquerque, and the 'Generator' (the technical source of the feed) is listed as the Center for Action and Contemplation.

I had a broken link by registration adobe ID and can't authorisaze my reader now

The registration site for adobe id digital editon givew a broken link. But give the e-mailadres a id, but I can't see the ID

There are a couple of things I see here.
First, registering your copy of ADE with Adobe is necessary to assure that
the software will work with libraries. Now that you've done so, ADE's ready
to go.....
Next, the error getting license message can refer to the digital rights
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http://technology.myblogzone.info/2011/01/how-to-solve-the-error-getting-license-message-i n-adobe-digital-editions/.
There are several different software packages that are used by libraries,
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books. And it can mean that, if you can't access your download, it will
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Hope this helps!
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After a crash, lots of audiobooks have somehow moved to Music folder, and links are broken - how can I fix this?

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Option 1: can I just restore from a Time Machine backup? If so, what should I restore? There have been a few changes in the metadata in the 3-4 days since the crash, but I'm not overly concerned with that.
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Slightly different question: how can I make a smart playlist of all the files with broken links? (I'm still trying to get a handle on just how big this problem is.) I've found suggestions about (1) making a smart playlist of everything, (2) dragging all of those into a normal playlist, and (3) making a new smart playlist of whatever's in #1 but not in #2, but that doesn't seem to be working for this situation. Is that advice now outdated, or is there something unique to my situation?
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My usual iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc..

My usual Apple ID/iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc.. How do I get the Apple ID I want to use working again? Help.

Hi JkeeneSoldano,
Thank you for visiting Apple Support Communities.
To regain access to your Apple ID, try to reset your password using one of these methods:
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From:
If you forgot your Apple ID password - Apple Support
If you need to use the email verification method but don't receive the reset email, see this link for more help:
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Do I need to reset to factory settings on all devices (5!) and start again...or how else can i get iTunes to link to my Apple ID now?
Any help appreciated!

Thanks, David. But that was the first thing I tried. For some reason, when I try to change my Apple ID back to my old email address, I get the message that that Apple ID is already in use and so I cannot use it! I have tried requesting a password reset using my old Apple ID email, but I've waited and waited and nothing has come to my old email address. This is sooooooo frustrating!

HT4527 My laptop that currently has my itunes library on it is broken and so I can not access it. Is there a way of getting my whole music library put onto a different laptop?

My laptop that currently has my itunes library on it is broken and so I can not access it. Is there a way of getting my whole music library put onto a different laptop?

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Hi there,
This morning I turned on my work computer only to discover I couldn't access any of my Indesign, photoshop or illustrator files, despite the fact that some of the files were saved on both the computer and an external hard drive. There's now 100's of files I now can't access and I'm starting to freak out as my IT dept said they didn't know why.
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Adobe Indesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application.
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Broken link? Can't access InDesign faqs

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