Broken Links is Broken

DW CS4 is identifying valid links as broken. Most are links
that were updated in the last few days and they are part of a
template. The local site was saved and uploaded to the website. The
links are OK on both the local site and the website. Is there some
option or setting that needs to be changed?
For example line 44 on:
http://www.ironoakconnection.org/index.html
is identified as broken. It's in the left navbar and works as
expected.

On this beautiful Sunday.................
Hallelujah!
Well! Is there a way I can send you some virtual electronic champagne?????
I did what you said, changed that code.
The new broken link check showed this:
flyingtigress.co.uk/index.html    Info/
flyingtigress.co.uk/index.html    Music/
flyingtigress.co.uk/index.html    Paintings/
flyingtigress.co.uk/index.html    Photos/
flyingtigress.co.uk/index.html    Books/
Then I manually changed each link again one at a time, and the code returned
itself to
[Music | Music/index.html]
[Paintings | Paintings/index]
[Photos | Photos/indexhtml]
[Books | Books/index.html]
BUT and this is the great bit, when it returned itself to that the links were
NOT broken anymore (allegedly!)
I did find using the site checker those pesky two image files causing a fuss
again, but I manually did those again and again this time I got rid of them too!
So.......the upshot of all this is that YOU are a genius, and I am so grateful
to you. I just wish I had the knowledge base of someone as expert as you....
but I will learn from these things and hope to deal with problems one by one,
but this is a great great victory!
I bet you will be so happy that you don't see my email again (well at least for
a while!)
Hahahaha! Seriously thanks so much, I cannot answer the one about the fact that
the link seems to be checking the remote server, I don't know what all that is
about either, but it seems to be sorted and that is what really matters!
Yipeeeeeeeeeeeeeeeee! I need to go and record a song to celebrate! I think
Lawdy Miss Claudy will remind me of this episode! Don't ask me why!
Many many thanks
Barb

Similar Messages

Broken link report broken?

Hi. I'm using Dreamweaver CS 5.5. I get the same results on Mac or Windows so I don't think this is OS specific.
When I run "Site>Check links sitewide" I end up with a report that shows around 11,000 broken links on different pages. I am running this report on our development server (we Put files to our live site from the development server) but I'm not sure how that could be a cause. We've got a number of links to external websites that show as broken but when I check them randomly, they are all fine and the outside websites are up and running. It is also showing many internal links to other pages of our site as broken but again, random checks show them all as ok.
Is there a secret I may be missing to run an accurate link report or is it just there for looks?
Thanks.

Thanks for taking a look Murray. Here are some samples (The domain for our page is www.insurance.wa.gov)
social/index.shtml
http://www.facebook.com/WSOIC
social/index.shtml
http://twitter.com/WAinsuranceblog
social/index.shtml
http://access.wa.gov/washington/blogs.aspx
social/index.shtml
http://access.wa.gov/washington/facebook.aspx
social/index.shtml
http://access.wa.gov/washington/twitter.aspx
Our page to the left, the broken link to the right of course.

The broken link error

Hi,
Please help me with this broken link error in Office Excel 2010. Thank you.
The problem is: a broken link cannot be removed from the file. The link was used in data validation, which refers to a list of values. After the path was corrected, it still shows there’s a broken link. Here are the details:
I have 4 files named “000TVA_Test – 3”, “000TVA_Test – 4”, “000TVA_Test – 5”, and “000TVA_Test – 6”. The posterior files were developed based on the previous files.
In Test-3, sheet “Template “, cell “L4”, “O4”, “R4”… were built as dropdown list using data validation. The list source is in the “Library” worksheet. There’s no problem so far.
Test-4 was firstly copied from Test-3. In this file I renamed the worksheet from “Library” to “Setting” and the link was broken from here. I can also fix the broken link in this file. (While I didn’t realize there was a broken link.)
In Test-5 I fixed the path, but every time when opening the file, the broken link still shows.
In Test-6 I’ve removed the data validations. The broken link is still there.
I tried to find solutions online. I tried common methods, cannot find anything in the files is still using links. I also tried the “findlink.xla” add-in, but it only worked for Test-4, and couldn’t find the link in other files.
Please help. Thank you!
I uploaded files here: https://onedrive.live.com/redir?resid=1A97736E0ABBAA41!113&authkey=!AF5wAd9rwUPnYyE&ithint=folder%2cxlsm
Thanks again!

Hi,
Based on my tested the files downloaded, I found that Test-5 & Test-6 included the "A defined name that refers to an external workbook", Test-4 had not. (Please click Formula Tab>Name Manage, you'll see them.)
However, the Break Links command cannot break the following types of links:
A defined name that refers to an external workbook
A ListBox control with an input range that refers to an external workbook.
A DropDown control with an input range that refers to an external workbook.
http://support2.microsoft.com/kb/291984/en-us (It also applies to Excel 2010)
Thus, we'd better try the workaround： re-build the Test-5 & Test 6.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Finding broken link in url

Hi,
i would like to generate a report to identify broken links in a page or list pages under a website in CQ5 server. how can we generate this?
pleas help me.
Raja R

http://dev.day.com/docs/en/cq/current/administering/external_link_checker.html

After a crash, lots of audiobooks have somehow moved to Music folder, and links are broken - how can I fix this?

Wow, I'm surprised the forums accepted that long a title.
Anyway, the computer crashed. I started again, and when opening iTunes after the crash ... something happened. There was a prompt that I idiotically didn't write down (Moving Library? Updating Library?), that kept going for hours, and eventually I just gave up and shut it down. That was probably stupid. Also evidence of significant things happening: the next Time Machine backup was 60GB+, so something big had changed.
As best I can tell, lots of my Audiobooks (and I've got MANY) now have broken links - when I look in the "iTunes Media" folder, many of the files that were once in the "Audiobooks" folder are now in the "Music" folder instead. All are still in the same subfolder as before: so audiobook files that were in "Audiobooks / BBC Melvyn Bragg" are now in "Music / BBC Melvyn Bragg", for example. So far I've only found Audiobooks that have been messed up in this way. Music and iTunes U and Podcasts seem to be unchanged, but maybe I just haven't noticed those problems yet.
And obviously I want to fix this.
Note that my iTunes library is set to "Keep iTunes Music Folder organized". All of the organization is what iTunes has done.
Option 1: can I just restore from a Time Machine backup? If so, what should I restore? There have been a few changes in the metadata in the 3-4 days since the crash, but I'm not overly concerned with that.
Option 2: can I just use Finder and move the files back? This would seem the "easiest" option to me. Although lots (hundreds? thousands?) of audiobook files have been moved, they're within only a couple of dozen different folders. Dragging them back into the correct folder would be easy - but what kind of havoc would that wreak on the database system?
Option 3: go through each track and find the file. I can do this. It'll take hours and hours and hours. I don't want to do this.
Slightly different question: how can I make a smart playlist of all the files with broken links? (I'm still trying to get a handle on just how big this problem is.) I've found suggestions about (1) making a smart playlist of everything, (2) dragging all of those into a normal playlist, and (3) making a new smart playlist of whatever's in #1 but not in #2, but that doesn't seem to be working for this situation. Is that advice now outdated, or is there something unique to my situation?
Thanks in advance!

Following up: I went with Option 2 above, and it seems to have worked quite well. I didn't even need to quit iTunes. After the files were moved, the exclamation marks remained at first, until I played the file, or restarted iTunes - now all seems well, until the next crash anyway.

How to restore broken links after server migration in Indesign CS3???

Hi All,
I have used my google skills to no avail and everything I have read here has been a dead end for me. I can't be the only person in this situation, so hopefully someone can help!
My marketing department has reached the storage limits of our shared network drive. Located on this drive is our (HUGE) image library which acts as a single central respository serving up our indesign links (read here: we don't package files - to conserve space). We have decided that in an effort to create a true archive and have more space for our image library we need to migrate the library to a new 16 terabit Drobo (yay!).
The problem is that every INDD file that links to the current library will now suffer from broken links. We literally have hundreds of INDD files and thousands of links. The good news is...the file structure isn't changing at all! Just the server location is changing. Is there any way to to a batch update of the links that tells INDD to look for the exact same file path on a different drive?
In short:
current image library (old server): marketing/image library/photos/products/multiple product folders
new image library (new server): drobo/image library/photos/products/multiple product folders
I want to point InDesign to the new server and have it pick up the file path without having to navigate to each and every file individually. Voila!
Is this even possible? Is there any 3rd party software to help? Other architechture solutions that might be suggested?
Thanks so much for the help!
Alex

I wrote several scripts to solve this problem, here is one of them.
// Change paths of links.jsx
// Script for InDesign CS3 and CS4 -- changes the path of each link in the active document.
// Version 1.0
// May 13 2010
// Written by Kasyan Servetsky
// http://www.kasyan.ho.com.ua
// e-mail: [email protected]
var gScriptName = "Change paths of links";
var gScriptVer = 1;
var gOsIsMac = (File.fs == "Macintosh") ? true : false;
var gSet = GetSettings();
if (app.documents.length == 0) {
     ErrorExit("No open document. Please open a document and try again.", true);
var gDoc = app.activeDocument;
var gLinks = gDoc.links;
var gCounter = 0;
if (gLinks.length == 0) {
     ErrorExit("This document doesn't contain any links.", true);
CreateDialog();
//======================= FUNCTIONS =============================
function CreateDialog() {
     var dialog = new Window("dialog", gScriptName);
     dialog.orientation = "column";
     dialog.alignChildren = "fill";
     var panel = dialog.add("panel", undefined, "Settings");
     panel.orientation = "column";
     panel.alignChildren = "right";
     var group1 = panel.add("group");
     group1.orientation = "row";
     var findWhatStTxt = group1.add("statictext", undefined, "Find what:");
     var findWhatEdTxt = group1.add("edittext", undefined, gSet.findWhatEdTxt);
     findWhatEdTxt.minimumSize.width = 300;
     var group2 = panel.add("group");
     group2.orientation = "row";
     var changeToStTxt = group2.add("statictext", undefined, "Change to:");
     var changeToEdTxt = group2.add("edittext", undefined, gSet.changeToEdTxt);
     changeToEdTxt.minimumSize.width = 300;
     var btnGroup = dialog.add("group");
     btnGroup.orientation = "row";
     btnGroup.alignment = "center";
     var okBtn = btnGroup.add("button", undefined, "Ok");
     var cancelBtn = btnGroup.add("button", undefined, "Cancel");
     var showDialog = dialog.show();
     if (showDialog== 1) {
          gSet.findWhatEdTxt = findWhatEdTxt.text;
          gSet.changeToEdTxt = changeToEdTxt.text;
          app.insertLabel("Kas_" + gScriptName + "_ver_" + gScriptVer, gSet.toSource());
          Main();
function Main() {
     WriteToFile("\r--------------------- Script started -- " + GetDate() + " ---------------------\n");
     for (var i = gLinks.length-1; i >= 0 ; i--) {
          var currentLink = gLinks[i];
          var oldPath = currentLink.filePath;
          oldPath = oldPath.replace(/:|\\/g, "\/");
          oldPath = oldPath.toLowerCase();
          gSet.findWhatEdTxt = gSet.findWhatEdTxt.replace(/:|\\/g, "\/");
          gSet.changeToEdTxt = gSet.changeToEdTxt.replace(/:|\\/g, "\/");
          gSet.findWhatEdTxt = gSet.findWhatEdTxt.replace(/([A-Z])(\/\/)/i, "/$1/");
          gSet.changeToEdTxt = gSet.changeToEdTxt.replace(/([A-Z])(\/\/)/i, "/$1/");
          gSet.findWhatEdTxt = gSet.findWhatEdTxt.toLowerCase();
          gSet.changeToEdTxt = gSet.changeToEdTxt.toLowerCase();
          if (File.fs == "Windows") oldPath = oldPath.replace(/([A-Z])(\/\/)/i, "/$1/");
          var newPath = oldPath.replace(gSet.findWhatEdTxt, gSet.changeToEdTxt);
          if (File.fs == "Windows") {
               newPath = newPath.replace(/([A-Z])(\/\/)/, "/$1/");
          else if (File.fs == "Macintosh") {
               newPath = "/Volumes/" + newPath;
          var newFile = new File(newPath);
          if (newFile.exists) {
               currentLink.relink(newFile);
               gCounter++;
               WriteToFile("Relinked \"" + newPath + "\"\n");
          else {
               WriteToFile("Can't relink \"" + newPath + "\" because the file doesn't exist\n");
     WriteToFile("\r--------------------- Script finished -- " + GetDate() + " ---------------------\r\r");
     if (gCounter == 1) {
          alert("One file has been relinked.", "Finished");
     else if (gCounter > 1) {
          alert(gCounter + " files have been relinked.", "Finished");
     else {
          alert("Nothing has been relinked.", "Finished");
function GetSettings() {
     var settings = eval(app.extractLabel("Kas_" + gScriptName + "_ver_" + gScriptVer));
     if (settings == undefined) {
          if (gOsIsMac) {
               settings = { findWhatEdTxt:"//ServerName/ShareName/FolderName", changeToEdTxt:"ShareName:FolderName" };
          else {
               settings = { findWhatEdTxt:"ShareName:FolderName", changeToEdTxt:"//ServerName/ShareName/FolderName" };
     return settings;
function ErrorExit(myMessage, myIcon) {
     alert(myMessage, gScriptName, myIcon);
     exit();
function WriteToFile(myText) {
     var myFile = new File("~/Desktop/" + gScriptName + ".txt");
     if ( myFile.exists ) {
          myFile.open("e");
          myFile.seek(0, 2);
     else {
          myFile.open("w");
     myFile.write(myText);
     myFile.close();
function GetDate() {
     var myDate = new Date();
     if ((myDate.getYear() - 100) < 10) {
          var myYear = "0" + new String((myDate.getYear() - 100));
     } else {
          var myYear = new String ((myDate.getYear() - 100));
     var myDateString = (myDate.getMonth() + 1) + "/" + myDate.getDate() + "/" + myYear + " " + myDate.getHours() + ":" + myDate.getMinutes() + ":" + myDate.getSeconds();
     return myDateString;
You can specify a platform-specific path name, or a path in a platform-independent format known as universal resource identifier (URI) notation, or Mac OS 9 path name (for Mac).
For example any of the following notations are valid:
Windows
c:\dir\file (Windows path name)
/c/dir/file (URI path name)
//10.44.54.70/Test/images (uniform naming convention (UNC) path name of the form //servername/sharename)
//Apple/Test/images
\\10.44.54.70\Test\images (Windows path name)
\\Apple\Test\images (Windows path name)
where 10.44.54.70 IP address of the server, Apple -- DNS name of the server, Test -- share name
Mac
The following examples assume that the startup volume is MacOSX, and that there is a mounted volume Remote.
/dir/file (Mac OS X path name)
/MacOSX/dir/file (URI path name)
MacOSX:dir:file (Mac OS 9 path name)
/Remote/dir/file (URI path name)
Remote:dir:file (Mac OS 9 path name)
Remote/dir/file (Mac OS X path name)
You can just copy a part of the path in Links panel and paste it to the script's dialog. In CS4, make sure to choose "Copy Platform Style Path" in context menu.
The case of the characters doesn’t matter: you can type both in upper and lowercase in the script's dialog. For example — Test, test, TEST, TeSt — are all the same for the script.
Regards,
Kasyan

[CS5.5/CS6] what causes a kImportAndPlaceCmdBoss to throw an exception with broken links?

I have a problem in both CS5.5 and CS6 on MacOS X.
During a drag operation onto an InDesign document, I import and place some images onto a page. This normally works without issue except in one case. The problem case is when I'm trying to import an image that is the same file path as a broken link on the document. This will crash InDesign everytime.
Let me provide some details.
First, I create an InDesign document, drag some images from the Finder and place them on the page and save the InDesign document to file. Now I go to the Finder and delete the images (or just move them to a different Folder). I then go back to InDesign and look at the Links panel where the red stop signs now appear near the images to show that the links are broken.
Next I go to a panel that I'm working on where I can drag an item from the panel and onto the InDesign document page. In this I have a ProcessDragDropCommand method that over rides the method in the CDragDropTargetFlavorHelper class, and during that method it copies the images that I just deleted back into their original locations on the file system.
After copying the files, the process then tries to import one of the images into a new frame using the PlaceFileInFrame method from the InDesign SDK file SDKLayoutHelper.cpp. This method creates a kImportAndPlaceCmdBoss and when executing the line:
if (CmdUtils::ProcessCommand(importAndPlaceCmd) != kSuccess) {
causes an exception that appears in the crash report as:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILUE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
with a stack trace that points to the CmdUtils::ProcessCommand() line mentioned above.
I've tried relinking the images before the import and place, but that still doesn't work. If I break the process up so that in one drag event I copy the missing files back into place and relink them, then in a second drag event I then do an import and place it all works okay. It's just when I try the full task of copy images into place in the file system, relink the images on the InDesign document and then import and place an image in a new frame on the InDesign page that the exception is appearing.
Instead of the kImportAndPlaceCmdBoss I've also tried the kImportAndLoadPlaceGunCmdBoss with the same problem.
Interestingly, in the SDKLayoutHelper method PlaceFileInFrame that I'm using, there's a pragma message:
#pragma message("LINKREWORK: Temporary, fix this up later!")
// TODO: LINKREWORK fix.
From the wording I'm wondering if this is related to the problem that I'm seeing. In which case does anyone know what this fix might entail?
I've tried tried relinking using ReinitResource and UpdateLinks methods that are a part of the ILkniFacade but that doesn't seem to help stop the crash.
Oddly, I can generate a strange and maybe related error (that doesn't use my plugins and just the raw InDesign functionality) if I do something like:
In InDesign, create an InDesign document.
From the Finder, drag some images onto the InDesign document page.
In InDesign, save the document.
In the Finder, rename the folder containing the images.
In InDesign, check that the links really are broken with the red stop signs appearing.
In the Finder, rename the folder containing the images back to what it was before.
(Extra Step)
In the Finder, redrag the same images that you did before onto the InDesign page.
This will cause InDesign to throw up the following error message:
Either the file does not exist, you do not have permission, or the file may be in use by another application
Of course, if in the above you introduce an Extra Step where you just go back to InDesign and do nothing. InDesign will relink the once missing images, so that when you go back to the Finder to drag the images there's now no problem.
This is almost like InDesign needs a few IdleTasks in order to sort out its perception of the file system. If that's the case then I'm a bit stuck as I'm trying to do everything during a single drag operation and there's no chance of any IdleTasks occuring.
Any ideas?

I have checked the Tomcat log, which does not give
much information:
----- Root Cause -----
org.apache.artimus.message.exceptions.MessageDAOSysExce
tion: Error executing SQL in
ThreadHandler.createThread.
at
org.apache.artimus.message.dao.MySQLMessageDAO.createT
read(MySQLMessageDAO.java:54)
at
org.apache.artimus.message.ThreadHandler.insertThread(
hreadHandler.java:42)
at
org.apache.artimus.message.StoreMessage.execute(StoreM
ssage.java:61)
at
org.apache.struts.action.RequestProcessor.processActio
Perform(RequestProcessor.java:484)Tomcat has more than one log file. The servlet's System.out messages must be going to a different file if this is all you are seeing. Either look in the other log files or change the lines
         se.printStackTrace();
         throw new MessageDAOSysException("Error executing SQL in ThreadHandler.createThread."); // line 54 where the problem occurredto simply read:
        throw se;and the actual Exception you want to investigate will go in to the file where you found the above. This will be less useful in the long run as you'll have the same problem when you want to query the SQLException further with System.out.println(se.getSQLState()); etc.
You could add a logging configuration to your servlets context in server.xml so you can define where such messages get logged.
Alternatively you could use a logging API like log4j.

Help! Just copied iTunes media to second external drive and now have broken links in the original drive??

Hi everyone
I wonder if anyone can offer me some advice to rectify the problems I'm experiencing in my itunes?
I have been saving my media to an external hard drive since rebuilding my itunes collection, while keeping the library on the hard drive of my MBP. This was working well with no problems but as my media reached 300GB on my external I thought I would copy it to another external hard drive as back up, and after that I decided to also make a copy of my library data to the same second external drive so I would have a full back up of itunes in case of failure of my main hard drive...
So after copying my media from my first external drive to the second, and then copying the library data from my MBP hard drive it seems the copy of my media and the copied library are working fine on my second external hard drive, but now when I open the first external drive where I originally was saving my media files I am suffering quite a lot of broken links???...I followed the copy process as I have done in the past although I did not tick the check box for renaming and moving my media as it was about to be copied,and I thought that was correct as I used the consolidate function to copy it..
Been trying to figure out how to rectify the problem tonight and am getting nowhere fast. Can anyone offer suggestions as to how I can sort the issue on my original external hard drive as it's the one I prefer to store my media on and it was functioning perfectly before?? from having a tidy and clearly functioning itunes I now have a mass of problems....
I hope this is clear to someone.....as I was hoping to have it fixed in readiness for a new MBP...am I missing something obvious?

OK, this should sort you out...
Move the following files and folders from /Volumes/Backup/iTunes up to /Volumes/Backup/
Album Artwork (folder)
iTunes Library.itl
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.xml
sentinel (hidden)
Launch iTunes. It should warn that the library is missing. Browse to the file /Volumes/Backup/iTunes Library.itl and open it.
Go to iTunes > Preferences > Advanced and change the media folder location to /Volumes/Backup/Music. Let iTunes consolidate files if it asks, if not use File > Library > Organize Library... Tick Consolidate files and click OK.
Close iTunes. Rename /Volumes/Backup/Music as /Volumes/Backup/iTunes Media. Start iTunes.
Go to iTunes > Preferences > Advanced, check that the media folder location now reads /Volumes/Backup/iTunes Media. If necessary, change and then close and reopen iTunes.
Go to File > Library Organize Library... and, if not greyed out, tick Rearrange files in the folder iTunes Media, then click OK.
Delete /Volumes/Backup/iTunes/iTunes Media which now contains redundant copies.
Move the following files and folders from /Volumes/Backup/ into /Volumes/Backup/iTunes
Album Artwork (folder)
iTunes Media (folder)
iTunes Library.itl
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.xml
sentinel (hidden)
Launch iTunes. It should warn that the library is missing. Browse to the file /Volumes/Backup/iTunes/iTunes Library.itl and open it.
Go to iTunes > Preferences > Advanced, check that the media folder location now reads /Volumes/Backup/iTunes/iTunes Media. If necessary, change and then close and reopen iTunes.
Each time you change something and start iTunes just check that a track will play. If not, close iTunes and undo your last action.
That should be it. You can clone this iTunes folder to any other drive and the clone is a functioning copy of your library.
tt2

How do I restore files from TM backups with broken links?

I have Time Machine backups with broken links all over the more recent backups.
I get the message "The alias “xxx” can’t be opened because the original item can’t be found." whenever I click on one of the links.
I have made the backups on my external usb backup drive before before upgrading my internal disk to a larger one.
Two questions: 1) How can I recover the files? 2) What happened, how can I repair the backup if possible?
The sequence of events was: Made the latest backup. Apple ran extended diagnostics overnight at the store and did a reinstall of the OS (10.8.2). I passed on restoring the backup and went to an authorized service center and had them put in a new tera-byte drive. I deleted (in the star-wars display) the oldest two and a middle backup leaving the Aug, Oct, and latest Nov. backups.
Now I see 100's 1000's of bad links. If I look at the backup (just look) with finder I can see directories for July and Sept in addition to the ones I didn't delete.
It appears that the files are probably all there and I could recover them a few at a time if I poke around.
I am tempted to do this before trying to repair the disk. Yes, it will take me ages; but I would rather take the time than a chance at doing -Anything- that could even possibly make things worst. I can see 3 senarios and wonder if anyone can say what would be best. And by best I mean **Safest**.
1) Go in TM to the Aug backup that seems to have no (or maybe only a few) broken links and restore that; then move in TM to newer backups and restore one folder or file at a time on top of it.
2) Do the same thing with a restore of Aug but then use the finder to copy newer files from the backup disk to the new disk.
3) Do essentially the same thing; but do it all in finder.
Of course that still begs the question of what happened and if the backup can be repaired; but to me, that is secondary to getting the data back.
fyi- I have looked at the TM hints and debug-repair file. I realize I can try a repair disk but I am tempted to try to get the data 1st unless someone is Sure a repair won't mung the data more.
Thanks

The section titled "Restoring data from Time Machine backups" in the following may help: http://support.apple.com/kb/HT1427

A LOT of iTunes broken links/tracks after Music folder move...

So yeah, I'm getting a TON of broken links / dead track links in iTunes after having to do two things to my iTunes install recently and I'm at wits end trying to fix it.
I keep my iTunes Music Folder on an external and share the iTunes library between my work Macbook Pro and my home Macbook. Every Friday I drag my iTunes folder and all contents from my MBP onto an external and replace the iTunes folder on the 'weekend' MB, then do the same back on Monday. I keep my iTunes music 'View' as 'Date Added' so that I can always be listening to whatever is newest. It's how I roll.
Well, this week I had some data problems during the transfer and had to use a previous week's iTunes Music Folder, which was fine as I hadn't added much this week.
I also got a new external because the old one was getting a little shady, so after doing the iTunes Music Folder replacement I moved my music all over to a new external drive, told iTunes where it all was at. iTunes did it's thing, 'organized' my stuff and all seemed good - until I got back deeper into the catalogue of music and started getting a LOT of broken tracks. The songs are still there, in the correct folders and all, but for some reason iTunes isn't finding them.
When I say a LOT, I mean so far it's hundreds of my 13,000 songs.
Now I COULD use the 'Super Remove Dead Tracks' script from Doug's to find all the broken files then re-add the whole library, but it will add all the old songs out of order because they will get a new 'Added' date.
I could also manually move thru my whole library holding down the arrow key for 'Next' to find all the broken links then go thru, select them, and use the 'iTunes Track CPR' script from Doug's to re-add them to the library with ratings intact, but still they will be out of order time-wise.
I cannot find a script that will parse my library, find broken links, and re-associate them with their tracks, nor can I figure out why this happened and any other way to fix it. Repairing permissions hasn't helped. Any other ideas?

Just to follow up with a more comprehensive example of looping through a Library to detect & repair "missing" file-tracks:
<pre>
property kErrAENoSuchObject:(-1728)
on run
tell (application "iTunes")
set theLibraryPlaylist to (first library playlist)
tell theLibraryPlaylist
set theNumCandidateFileTracks to (count (every file track))
repeat with i from 1 to theNumCandidateFileTracks by 1
-- Get a reference to this file-track
set thisFileTrackRef to (file track i)
-- Get this file-track's info (useful for debugging, etc.)
set thisArtist to (artist of thisFileTrackRef)
set thisAlbum to (album of thisFileTrackRef)
set thisName to (name of thisFileTrackRef)
set thisFileTrackInfo to (thisArtist & " > " & thisAlbum & " > " & thisName)
-- Display a diagnostic message every 500th file-track
if ((i mod 500) = 0) then
tell me
display dialog ("Checking file-track #" & i & ": " & ¬
return & return & thisFileTrackInfo) ¬
buttons {"Cancel", "•"} giving up after 2.5
end tell -- me
end if
-- Retrieve this file-track's target file (an AS 'alias' object), if any
-- {!!! NOTE: Due to a bug in iTunes 7.x+ (esp. when downloading), AS might
-- be unable to access the 'location' field of some file-tracks !!!}
try
set thisFileTrackTargetFile to (location of thisFileTrackRef)
on error errMsg2 number errNum2
-- Check whether it's that bizarre error: (-1728) "Can't get location of …"
if (errNum2 = (kErrAENoSuchObject of me)) then
-- Set up to just skip this track (assume it's being downloaded)
set thisFileTrackTargetFile to (anything) -- (Other than 'missing value')
else (* Re-signal all other errors *)
error errMsg2 number errNum2
end if
end try
-- Check whether this file-track is "missing" its target file
if (thisFileTrackTargetFile = (missing value))
-- Inform the user
tell me
display dialog ("Repairing this missing file-track: " & ¬
return & return & thisFileTrackInfo) ¬
buttons {"Cancel", "•"} giving up after 2.5
end tell -- me
-- Set up this target file's new pathname (e.g., via explicit user input, or
-- better yet automatically reconstructed from this file-track's tags such
-- as Artist, Album, Name, Kind, etc.)
-- ... Translate this file-track's kind into a filename-extension
set thisKind to (kind of thisFileTrackRef)
set thisNameExt to "m4a" -- ... Default
if ({thisKind} is in {("Protected AAC audio file")}) then -- Older DRM'd file
set thisNameExt to "m4p"
else if ({thisKind} is in {("MPEG audio file")}) then -- MP3
set thisNameExt to "mp3"
else if (thisKind contains "movie file") then -- E.g., interactive booklet
set thisNameExt to "mov"
end -- (thisKind = "MPEG audio file") ... else if ... else ...
-- ... Auto-build this target file's new pathname
set thisTargetFileNewPathname to ("New Disk:New Path:" & ¬
thisArtist & ":" & thisAlbum & ":" & thisName & "." & thisNameExt)
-- Assign this new target file (as an AS 'alias' object) to this file-track
-- (This is the crucial step that was impossible in older versions of iTunes!)
set (location of thisFileTrackRef) to (alias thisTargetFileNewPathname)
end if -- (thisFileTrackTargetFile = (missing value))
end repeat -- with i from 1 to theNumCandidateFileTracks by 1
end tell -- theLibraryPlaylist
end tell -- (application "iTunes")
end run
</pre>
Regards,
--P

Link checker does not seem to see some broken links-why?

Hi,
I have a problem with the link checker, it does not seem to report some broken links. Here is the context in which it happens.
My site root folder contains (subset) :
index.php
Templates/child_userarea.dwt
user-area/downloads.html
(The file downloads.html is based on child_userarea.dwt.)
In the template, I have <a href="../../index.php" title="Home page">Home</a>.
In downloads.html, this link appears as <a href="file:///M|/Website/index.php" title="Home page">Home</a>.
According to this post http://forums.adobe.com/message/934203#934203 by Murray, this is because Dreamweaver (CS4 in my case) thinks that index.php is outside the site root folder. I understand it thinks so because indeed ../../index.php points to the folder parent of the root folder. What I don't get is why doesn't the link checker report that ../../index.php does not exist? (And I'm sure it doesn't, there is no file called index.php outside the root folder.)
Emilie

That's the thing, it is correct! I have checked many times. Here is what is says:
and M:\Website\CERC15\ does exist.
For the time being, I have corrected the paths in the template, so for that particular file, it is now ok. However, I have no idea whether other paths are wrong since I am not sure any longer whether they are spotted by the link checker. I searched for other instances of file:///M|/Website and there is none left.
I suspect this is just one more problem due to another problem non-identified so far (see e.g.http://forums.adobe.com/thread/506149?tstart=30). Since I renamed a big batch of files, I have had problems after problems: the templates disappearing (see that other post); I also lost all the files in 4 other folders (files for download linked to the pages through <a> tags); and Dreamweaver has become particularly slow (but this seems to have been fixed with erasing the cache and the personal preferences).
I'd like to start from scratch again (and why not reinstall Dreamweaver), but I don't know how to recreate the site from zero without loosing anything (e.g. links to templates).

I am trying to edit my creative cloud account but the link is broken

I am trying to edit my creative cloud account but the link is broken
I am trying to close my creative cloud subscription.

Hi Jeff,
Yes I have a case number. I have chatted with chat more than 3 times with zero results, and I have also tried calling, but I can't get phone support for BC.
This email is in response to support case #0210384334
and I got this from the chat:
Your request (# 15756) has been created by our support staff.
I also got this email below. There's no way to reply to the email to let them know that I'm still having trouble. And when I click this link:
Adobe Support Portal online
I get a "413 Header lenght too long" error.
(The below is the email I was sent and I don't know the "box" they are referring to...
This is to inform you that you need to enter this link in the box.
http://www.adobe.com/products/business-catalyst.html?promoid=IMJKY
Thank you
This email is in response to support case #0210384334
We haven't heard from you in a while on this case and we would like to know how things are going. If your issue is still unresolved, please let us know so that we can assist you further.
You can do this by visiting the Adobe Support Portal online to view your case history or send us information on your ongoing case. Look for your case number in the "recent activity" section. Should you need to send us additional information, you can do so by opening the case and submitting your update.
If you have difficulties logging in, consult the Adobe ID and Membership FAQ.
If we do not hear from you within 4 days of receiving this notice, we will assume that your issue has been resolved and will close the case.
You will have up to 14 days after the case is closed to reopen it if you have additional concerns.
Thank you,
Adobe Customer Care

Broken link to Presenter 8 Trial download

Broken link to trial:
https://www.adobe.com/cfusion/tdrc/index.cfm?product=presenter
How about "Request Information", maybe some one can send me a good link?
https://www.adobe.com/cfusion/mmform/index.cfm?name=contact_us&sa=elearning
Another Broken Link. Hmm. This is getting complicated.
OK, diferent approach. Google "adobe presenter 8 trial". Ahh, this looks good:
https://www.adobe.com/go/trypresenter
Broken Link
Back to Google. Second link:
http://www.adobe.com/support/downloads/product.jsp?product=153&platform=Windows
Jackpot! Finally a good link.
Download latest full install 7.0.7. Error during installation: "Error - Unable to detect Microsoft Powerpoint", which is odd, since I have PP installed.
Google errormessage, and discover 7.0.7 doesn't support 64-bit PP 2010. Sigh.
8.0.2 does, apparently, but the only file for that is an upgrade - not an installer.
Guess I should report those broken links, right? Maybe if they get those fixed, I'll be able to get the Presenter 8 install?
So, took the "Broken Link" link from error page I get when accesing first link above, and it takes me to http://www.adobe.com/aboutadobe/contact.html
No obvious place to report a broken link. Feedback? OK, I'll try that.
Report a bug? Closest thing I see:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Broken Link!
So I can't download a trial that I can install, even though I have a supported product installed, I can't report thebroken Link, and, of course, it being a weekend, I can't contact Adobe Support.
Frustrating. If this is the quality of the web site, what does that say about the quality of the products?
Anyway, I still want to try the trial, but in the meantime, I guess I'll try Authorpoint.

delete your adobe.com cookie and retry https://www.adobe.com/cfusion/tdrc/index.cfm?product=presenter

Preview Pane and broken link issues in CS2 for Mac. Please help!

I posted this a few days ago - but would love to have some insight on how we can resolve this issue
When I am working on html documents, both old and new, I have lost all of the 'preview pane' buttons.
I can still see and have access to the layout and source panes, but the two preview (pdf and regular) are missing.
In the body of the editor all of the images that were there now show just a broken link image (but when you save and go to view the file in a browser all changes and updates are there. The source shows all of the right info and links
Also when you place a new image - the image icon doesn't show the image or even change to the proper size that the image is. You have to do that manually and then still only shows a broken icon in the new size.
Has anyone seen this before? Did I accidentally altered a mode in GoLive....is there a way to fix it?
Thanks!!!

When you have ADE (digital editions) open with "bookshelves" page with a "Getting Started with Adobe Digital Editions" booklet in it,
enter cmd-shift-U, or menu/Help/Authorize Computer.
That will ask for your Adobe ID and password and authorize the computer.
Once that has been done you shouldn't need to do it again.
Sometimes you do need to if things go wrong, but you certainly shouldn't have to do it at all regularly.
When that has been done, plug in the Kobo; it should show up in the left pane of ADE.
Use "menu/Help/Authorize Device" and that will authorize your Kobo with the Adobe ID from the Mac.
You can then copy books by drag-dropping onto the Kobo within ADE

Broken Links in iTunes - files have not been moved

Hi,
I'm running iTunes on my XP machine. I have about 10,000 tracks in my library. Every so often (well quite often nowadays) I get a load of tracks that have the exclamation mark next to them saying the file can't be found. I have not moved any of the tracks. When I double click ont he first offending track it asks if I want to locate it. I click OK, and it presents the folder where the file actually is (and always has been!) I then have to go through the rest of my library - each track with an exclamation mark just needs to be double clicked and it miraculously remembers where the file is!
OK, so the questions are:
1) Why is iTunes forgetting the locations of files that haven't moved? I'm guessing there might be some issue with the iTunes Music Library.xml - but I ahve no idea what.
2) Can I stop it happening? Obviously the best solution is to dump windows and buy a mac - which will be happening in a month or so...
3) If I can't stop it happening, is there a way for iTuens to just show me the broken links so that I can go through the double-clicking process easily?
4) If I delete the library and recreate, will iTuens remember things like bespoke artwork, ratings, etc?
Any help would be appreciated.
Thanks,
X.

+"4) Absolutely not; the ITL file holds ratings, playcount, date added and other metadata that will be lost. And you can't get it back by rebuilding your library from the XML file."+
Actually, this is exactly what you can do with the XML file. Prior to iTunes 5.0, importing the XML did not capture rating, playcounts, etc. even though the data was written to the XML file. Since then, you can recreate your Library completely by importing the XML file.
A while ago I performed two tests:
a) One where I deleted the total song references from the Library, then 'imported' the XML file (from a previously saved iteration)
b) The other, I opened iTunes with no Library database to start, forcing it to act like a new install, then imported the XML file
In both cases, the XML file was completely read, including Ratings, Play Counts and Last Played attributes. All playlists (both Smart & Static) were recreated in their proper folders. It seems to have recreated the Library almost as well as the ITL file would. Looks as if iTunes v6.0.1 (and later) now reads and uses the complete XML file upon 'import'.
I say 'almost', as there were settings differences when starting from a 'virgin' iTunes. Also (and this is important), the create/load time when using the XML file was severely long. iTunes needed to read, interpret, and act on the information within the XML file and that took a long time. At that time, I had close to 12,000 song references and over two dozen playlists. Using a 'good' backup ITL file is an almost instantaneous fix.
Bottom line: Either file will work in recreating the Library. A backup ITL file, in my opinion, is still the easiest and fastest way to recreate your Library if one has a choice. In some cases, where one cannot place the music into the correct path for the ITL file to work properly, one can globally change the XML file to reflect the new path and use that for a very close approximation. I would suggest making and archiving legacy copies of both files a big part of your backup strategy (along with the music files, of course).
Hope this clears things up for you.
Best of Luck

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