Broken lock button iphone 5

My lock button is completely dead, tried restoring ect.If I go to the apple store will the replace my iPhone or will they just fix it? It's still under warenty.

Apple handles this problem with Replacement iPhone 5. Make Genius reservation so you do not have a long wait. Until you get this resolved, try Virtual Lock Button, Settings App > General > Accessibility > Assistive Touch > ON > tap new white screen button > Device > Lock Screen. This can even turn iPhone OFF. To turn iPhone ON connect to power, charger or USB port of computer.

Similar Messages

  • Iphone 4s won't turn on. broken lock button. It just randomly turned off and won't turn back on. Can't go to apple store because going on vacation. Please help

    iPhone 4ws won't turn on. I have a broken lock button. It just randmoly turned off and won't turn on. I can't go to the apple store because I'm going on vacation. Someone please help

    Your phone is broken; there's no magic solution for you.  You can try plugging it in to wall power and see if this turns the phone on, but if it doesn't, you can either go on vacation without your iPhone, or make the time to visit the Apple store before you leave.

  • Locked  up Iphone 5 with broken lock button

    I have an Iphone 5 with a broken lock button and I set passcode and forgot it and it locked up my iphone and I can't get into it. It says Iphone disabled on the front. Any adive ?

    if th button is broken, take the phone to apple for a replacement phone under warranty.

  • Broken lock button on iPhone 5

    a few months ago my lock button on my phone stopped working. you can press down on it just fine, like it's not jammed or anything, it just doesn't do anything. i've had my phone for just over a year, a year and a week tomorrow actually. i've read different discussions about broken lock buttons and most of them have said to just take it into apple and they'll most likely replace  it. but my problem is, i'm almost positive i don't have a warrenty on it anymore, and even if i did, would they still replacing seeing that they don't sell iPhone 5's anymore.

    You should still have a 1 year warranty, but as you are out then you might have to pay the out of warranty cost. Go to apple and see what they will do sense you just are out of warranty.

  • Change button setup? (Would fix broken lock button problems!)

    Hello there!
    My lock button on the top of my iphone 4s is broken. This seems to be a really common problem that costs a lot to fix.
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    Any app that does this or something? Shouldn't it at least be possible? Thank you very much!

    There's no solution available.

  • HT1212 resetting phone with broken lock button

    I bought a used iPhone 4S (which did not have a passcode on it) with a broken lock button. When I turned on the phone after a full charge, it said to update the OS. So, I did. All of a suddent there was a passcode on the phone. I asked her the passcode and I tried what she told me. Well, I tried it too many times and now the phone is disabled and says to connect to iTunes. I've set up an iTunes account (at the direction of the Verizon store), but cannot figure out how to reset the phone from iTunes. Any advice?

    Read the article you were just at: iOS: Forgotten passcode or device disabled after entering wrong ...
    That's how you handle this issue.
    If you can't turn off the phone to perform recovery mode because the Sleep/Wake button is damaged, then you won't be able to do anything on the phone with recovery or DFU mode.  You'll probably have to replace the device.

  • Frozen screen w ios 7.1.2 and broken lock button

    i did the ios 7.1.2 update this morning around 9:30am and my phone is still frozen at 10:30pm on the loading screen. how do i restart it with a broken lock button?

    Here are people with the same problem, and no solution:
    iPhone 4 froze on update for iOS 7.1.2 and lock button is broken! HELP!!
    Re: iphone locked after 7.1.2 update
    My Iphone 5 froze during IOS 7.1.2 update

  • My iPod touch 4th gen is stuck in recovery mode with a broken 'lock' button.

    My iPod touch 4th generation is stuck in recovery mode with a black screen and I can't get it out. It has a broken lock button and I have tried everything to get it out of recovery mode. Every time I plug it into iTunes, it recognises my iPod and says 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used in iTunes, so I have restored it several times and every time, it says there is an unknown error. Please Help!! (my iPod is IOS 6.0.1)

    What is the complete wording of the error message that says unknown error? Usually more information like a error number is also given.

  • Broken lock button and limited headphone connectivity covered?

    Would a broken lock button and limited headphone connectivity be covered in the 1 year limited warranty?
    It's hardware, but I'm unsure if it's counted as physical damage or not. It's a long drive to an Apple store and I don't want to waste gas to get a 'no'.

    Covered by warranty unless the damage is due to abuse.  If the iPod is all beat up and dented Apple may say it is due to abuse.  If it just shows normal wear it should be covered under warranty.

  • How can I turn off an iPhone 5 that has a broken lock button and is frozen?

    I have an iPhone 5 and my screen has been frozen for about 20 minutes and the lock button is broken. I have assistive touch but that is also frozen. Are there any ways to turn off my phone?

    Let the battery die and/or plug it into iTunes and restore it.

  • Iphone 5 unresponsive screen plus broken locked button

    Screen won't changed. Been stuck at the same time for two hours even when charging. The lock button is broken so i cannot restart it manually. Also when i go on my computer i cannot restart it that way because the find my iPhone app is on.

    You should get your iPhone serviced as you are stuck!

  • IPhone 4S won't turn on with broken lock button.

    My iPhone turned off yesterday afternoon, I tried charging it but the screen is completely blank. This has happened before and i just held the lock/home button at the same time, but my iPhone's LOCK BUTTON IS STUCK.
    Ive tried connecting it to iTunes also and NOTHING happens.
    PLEASE HELP!

    If the button is broken, there's not much you can do.  Bring your phone to Apple for replacement.

  • How can I reset my iPhone 4 with a broken lock button?

    The screen on my iPhone 4 went black but all the sonds are still working. I know resetting the phone would fix it, but my lock button is broken. Is there another way to reset my phone? I have a MacBook Air, so I'm sure there's a way to do it through that, I'm just not sure how. Help please!!!

    Kjpantano wrote:
    ... The iPhone has a passcode and a broken sleep/wake button so I cannot put it into recovery mode. ...
    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
    Be sure to make an appointment first...

  • My iphone 4 has a broken lock button and wont turn on even when plugged in. How do I get it to turn on?

    I had 67% power at 10 am but when I went to lunch at 1 my phone was dead. I tried plugging it into a power source but it still wont turn on, and as previously stated my lock button is broken. How do I turn it on?

    If that is not successful try the remaining items of:
    Try:
    - iOS: Not responding or does not turn on 
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar 

  • My iphone 5 has a black screen and is unresponsive and it also has a broken lock button can anyone help?

    I have an iphone 5 that ive had for two years. i plugged it in for the night to charge, and when i woke up it had a black screen. i tried to wake it up using the home button since my lock button does not work. ive tried to hold the lock and home button down for a certain amount of time, but it doesnt work, and im not sure if its the lock button or if my phone is just burnt out. please help.

    Hey there mafro37,
    Welcome to Apple Support Communities.
    The articles linked below will help you troubleshoot the issues that you’ve described, where both the Sleep/Wake button isn’t responding and the iPhone 5 only displays a blank black screen. 
    Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    Take care,
    -Jason

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