Broken Macbook File Transfer

How do I transfer files from a broken macbook to a macbook air?  I have tried connecting USB cables and migration assistant but it won't recognize the broken computer.

You need to use a FireWire to Thunderbolt connection(not possible in all configurations) or to put the MacBook's internal drive in an enclosure.
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Similar Messages

  • I installed Office:mac 2011 on my new iMac running 10.8.3 and discovoed my file transfer from my old macbook installed Office:mac 2088. Now I have both installed and none of the office apps work - I keep getting the same error message

    I recently purchased an iMac to replace my 2008 macbook.
    I used migration assitant to transfer all of my macbook files to the iMac. I noticed that I had the old 2008 version of Office:mac 2008 on the iMac and decided to install Office:mac 2011 which installed successfully.
    However, now I can't open excel or word or powwerpoint now using either 2008 or 2011.... I just get an error message saying there was an error and the app had to close. It offers to send a report to Microsoft.
    I tried moving Office:mac 2008 to trash but this didn't resolve the issue.
    Can anyone help (I am not a really sohpisticated user so be gentle)
    Thanks Dave

    Hello Dave,
    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

  • I woke up at 3am to find my MacBook Pro in the middle of a file transfer using AirDrop.

         I woke up at 3am to find my MacBook Pro in the middle of a file transfer using AirDrop. I had not accepted any file transfers via AirDrop as I was asleep so I am a bit confused by all the posts that say that the only way it will work is by the end user accepting a request to transfer files. I am on a home network which has both a soft and hard firewall. I checked my firewall logs and have no signs of intrusion or intrusion attempts. I checked my network map to see see if someone had brute forced my router and was using it but the only assets listed were mine. My router is set up to not be accessable from wireless computers, and is filtered to only allow use by a assets in the MAC Address list. I am an IT by trade but this is my first mac so I am not completely savy in the ways of the ways of macdom. I have found several posts with suggestions on how to turn off and came up with the following terminal command "defaults write com.apple.NetworkBrowser DisableAirDrop -boolean YES". My question is this, how is it possible that my AirDrop was activated and in the middle of a file tranfer if I did not initiate it? I do have a MacMini on my network but its WiFi is turned off so the transfer was not with it. I have read on different posts that you cannot AirDrop if the computer is not on the same network but there were no foreign assets on my network. So my question is this
    1. If AirDrop can not be used with another computer if it is not on the same network, how was it being used?
    2. How can AirDrop be used to xfer files if I did not accept or initate it?
         It seems to be a pretty big security hole to me. Any suggestions or help would be greatly appreciated.
    Ethan

    It could just be a bad disc - I use Verbatim and have only had one fail in a ten-year time period. Try getting a batch of Verbatims and see if you have any problems. I didn't even know that there were Kodak branded discs...
    Clinton

  • I removed my SSD card from my broken macbook, how can I transfer the data from it to another computer?

    I removed my SSD card from my broken macbook, how can I transfer the data from it to another computer?  I have an iMac now or a PC. 

    You can put it into any notebook SATA enclosure such as Build your own External/Add your own drive up to 1.5TB! OWC Express USB 2.0 Express Kits From $18.79 USB 3.0 Express Kits From $21.99.

  • HT204144 File transfer using Airdrop from iphone to Macbook Pro

    File transfer using airdrop form Macbook Pro to iphone is working...but from iphone to Macbook Pro is not working, Why?

    Hi Brok25;
    Thanks for the question.  The resource below explains the specs and settings that are needed for AirDrop.  Check the settings and look to see if your MacBook Pro is listed.
    Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
    http://support.apple.com/en-us/HT203106
    Sending files to and from an older Mac
    If a Mac you're using with AirDrop was manufactured before 2012, you can send and receive files with other Mac computers.
    On the sending Mac, click "Don't see who you're looking for" in the AirDrop window.
    Select the option to "Search for an Older Mac."
    On the receiving Mac, open a new Finder window and click AirDrop in the sidebar.
    Tips for sending files
    Make sure Wi-Fi and Bluetooth are enabled on your Mac and your iOS device. Although you don't have to connect to a specific network, Wi-Fi needs to be on to send and receive files using AirDrop.
    Move your devices closer together. AirDrop is designed to work within a range of approximately 30 feet (9 meters). If you need to send a file to someone farther away, consider using File Sharing, iCloud, or email instead.
    If you're using a firewall on your Mac, you won't be able to receive AirDrop files if you have enabled "Block all incoming connections" in the Security & Privacy pane of System Preferences.
    Make sure your devices meet system requirements for AirDrop.
    System Requirements
    To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
    In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
    your iOS device needs to include a lightning connector 
    your iOS device needs iOS 7 or later installed
    your Mac needs to be a 2012 or later model with OS X Yosemite installed
    Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network. 
    To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
    MacBook Pro (Late 2008 or newer)*
    MacBook Air (Late 2010 or newer)
    MacBook (Late 2008 or newer)*
    iMac (Early 2009 or newer)
    Mac Mini (Mid 2010 or newer)
    Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
    *The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
    For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector. 
    Cheers,
    - Judy

  • New to MacBook - slow LAN file transfer problem

    My new MacBook is painfully slow when wifi-ing to my house LAN.
    I turned in my old G4 iBook for a MacBook (2GHz C2D, 2GB, 10.4.9, all updates). I have a LAN that consists of a wired 1G Ethernet backbone (a Mini and a Powermac G5 are wired in) and a Snow AEB that provides 802.11g wifi access to the LAN. The wired LAN connects to a D-Link GB Ethernet switch so the wired systems can exchange files fast. The switch connects to a D-Link EBR2310 router that connects to a cable modem to ComCast. The router has the latest firmware (1.05, it's an 'A' version router).
    The Mini, G5, and MB are static IPs on the LAN. The D-Link router passes out DHCP addresses >100, with addresses <101 reserved for static LAN IPs. I use static IPs for network reliability when recovering from power outages and other unforeseen glitches. The LAN has worked very well in this configuration, with fast file transfers among machines and good stability.
    With my old 802.11g G4 iBook, I was able to watch DVDs that are stored on an external FW drive connected to the Mini. No stalls, no pauses, no dropouts - MenuMeters showed an average throughput of about 700KBytes/sec on the iBook when viewing a DVD. I used both VLC and DVD Player with good results.
    With my new MacBook, I can't view my DVD files. 802.11g network transfer rates to the MB (indicated by MenuMeters and by Activity Monitor) vary rapidly from a high of about 1.1 MBytes/sec to 20 KBytes/sec. Movies stall, skip, etc.
    Simple file copies from one system to another are also much slower with the MacBook - an average of ~100KBytes/sec vs. ~ 1.5 MBytes/sec with my old iBook. In short, the MacBook is dog-slow in file transfers from the other machines compared with my old iBook when using the wifi connection, with no change to the network infrastructure in going from the old laptop to the new. I would like to fix this.
    My AEB is set up in bridge mode (simple access point) with WPA2 security. All three Macs are completely current with latest updates, as is the Snow AEB. The MB has 4 bars of signal strength. Slow file transfer problem does not change when moving the MB to or from the AEB.
    Curiously, when I download a large file (like the Intel 10.4.9 combo update), the MB shows a steady ~800KBytes/sec download speed, with none of the speed variation it shows with file transfers from either the Mini or the G5. File transfers to/from the MB to either of the other Macs are very slow.
    Both the Mini and the G5 have Airport cards: when I switch them from wired Ethernet LAN to wifi LAN, they transfer files between each other at ~ 2MBytes/sec - about what you'd expect from an 802.11g protocol. So the slow file transfer doesn't seem to be due to the AEB, it seems to be specific to the MacBook. When I connect the MB using its hardware Ethernet port, files transfer just as fast as the other systems.
    I have tried these measures, without effect on the problem:
    - power off/restart of every component in the system;
    - changing the AEB to an open network mode;
    - changing the MB from static IP to DHCP;
    - toggling IPv6 on/off;
    - running no applications other than Finder on all systems;
    Activity Monitor on the MB doesn't show anything sucking up CPU cycles during file transfers. I have plenty of RAM. The only thing I've changed in the network is the swap of the iBook for the MacBook.
    Can anyone suggest what else I can try to make acquisition of this nice shiny MacBook a step forward, rather than a step back? Thank you!
    G5 DP 1.8, Mini CD1.83 GHz, MacBook C2D,2GHz   Mac OS X (10.4.9)  
    G5 DP 1.8, Mini 1.83 GHz, G4 iBook   Mac OS X (10.4.8)  
    G5 DP 1.8, Mini 1.83 GHz, G4 iBook   Mac OS X (10.4.8)  

    Hi,
    Did you want to use the Live Migrations for that?
    We recommend that you configure separate dedicated networks with gigabit or faster speed for live migration traffic and cluster communication, and these networks should be separate from the network used by the management operating system, and from the network
    used by the virtual machines.
    For more and detail information, please refer to:
    http://technet.microsoft.com/en-us/library/ff428137(WS.10).aspx
    Regards.
    Vivian Wang

  • MacBook Pro Retina - Fan/Heat During File Transfer

    Hey guys,
    I just had my MacBook Pro Retina in for repair because of an 4HDD/11/400000000: Sata (0,0) error and they replaced the SSD. I have a 2.7/16/768 configuration. One of the main issues I noticed was periodically slow file transfers, load times and boots hanging etc. and a secondary reason was a high-pitched buzzing with heavy disk usage.
    My question now is... when I'm doing something as simple as a large file transfer, or installing some apps etc. the MacBook really heats up and the fans really start spinning sometimes. I've never known SSD access to heat up a computer so much. Is this normal behaviour that everyone else is experiencing with their systems? To clarify: this happens when not doing anything else with the machine other than copying files around, also when copying files to/from my external drive which is connected through FireWire on the back of my 27" Thunderbolt display which is then of course connected to the MacBook via the Thunderbolt port.
    Expected behaviour? Seems odd to me, but this is my first MacBook so don't know if that's the 'norm' or not.

    I've managed to get the fan speed down to a reasonable, less audible level by using that old VRAM terminal command to enable me to keep the internal display disabled whilst the lid is open. I've had to shift quite a lot round on my desk to make this happen, but I guess it was the only way. It now runs 3 screens under similar loads at approximately 3500prm.
    Taking your advice into consideration, I raised the rear feet and this enabled further decrease in fan speed. I guess one of those laptop stands will augment this effect, and I will look into them.
    Anyway, thank you for your help!
    Thanks,
    Richard

  • HELP - BLUETOOTH FILE TRANSFER FROM PC TO MACBOOK NOT WORKING....

    Hi,
    My Macbook is paired to my PC and both PC and Macbook can see each other...
    The Macbook can also see files in my PC and can directly "Get file"
    I can even "Send file" to my PC from the Macbook
    I can even do other tasks like deleting files from my PC etc from my Macbook...
    But When I try to send a file from my PC to my Macbook the transfer never works - The PC says: "Could not connect to the remote device"
    Help plz...

    On your dock or in applications in finder is an application called system preferences. Open it. Then click bluetooth. Go under sharing and set your bluetooth sharing options.
    Then under the system preferences there is another item called sharing. Check your firewall settings there.
    Mort

  • Wi-Fi Share file transfer PlayBook-MacBook problem

    Following instructions in KB26068, I set up Wi-Fi Sharing wireless file transfer from my MacBook to my PlayBook, but there is a glitch.  When I select a file from a MacBook folder and drag it to the Media icon on the desktop, I get the message:
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    This happens with every file, regardless of type, that I attempt to transfer, even, a Word file I have created myself.  I suspect there is a simple switch setting I have to change; can anyone help?  Thanks,

    No Mac users out there having this problem?

  • Macbook to Blackberry Bold bluetooth file transfer failed

    I successfully paired my macbook with my blackberry bold. I sent one picture from my mac to the blackberry. But since, then i have not been able to successfully transfer any files to the blackberry.
    I get the transfer going and the progress bar starts and runs quickly to 100% and then says transfer failed.
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    The iPod does not have the necessary BT profiles to support file transfer.
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  • File transfer between macbook and other macs

    I need to do a file transfer between my macbook and a macbook pro and my macbook and an ibook. What ways can you recommend? FTP is slow for me because it's a campus network, and bluetooth takes a while too (in the ranges of 1 to 2 hours). I believe it can be done through firewire and/or USB right?
    If I were to use USb, is there any special software needed? Or will each mac detect each other as a hard drive or?
    What about firewire? I understand it needs to have a hub or a server? Is that true? Can file transfers be done just via a firewire alone?
    Thanks!

    If you want to access your friend's files, he should enable File Sharing on his machine and you should choose Finder > Go > Connect to Server... His machine should show up in the Connect to Server dialog box. This should work with ethernet; AFAIK USB will not work.
    From Mac Help:
    "You can use an Ethernet cable to connect two Macintosh computers and share files or play network games.
    1. Connect an Ethernet cable from the Ethernet port of one computer to the Ethernet port on the other.
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    4. Double-click the other computer in the window and enter your password, if necessary.
    If you manually configured the TCP/IP settings for the built-in Ethernet configuration on the computer you are connecting to, you may need to enter that computer's TCP/IP address in the Connect To Server dialog.
    To see or set the TCP/IP address, open Network preferences and choose your Ethernet port configuration from the Show pop-up menu (named Built-in Ethernet unless you gave it another name)."

  • IChat AV 4 File Transfer is broken

    Whenever someone sends me a file transfer, a message pops up that you can either press, "Save" or "Cancel". Of course I press save and my file transfers window comes up. It says "Size - Calculating" then always a few seconds later it says, "No response from (whoever sent me the file). They never canceled it or anything. And they get a message saying that I canceled the transfer. But I can send a file and it works fine. This is really bugging me.
    Why does this happen? I really would like for my transfers to work!!!
    What can I do???
    Thanks
    Message was edited by: Asher Stockler

    Hi,
    Welcome to the  Discussion Pages
    1) Open up iChat > Preferences > Accounts > Server Settings
    Log out of your AIM or @mac screen name and then change the port from 5190 to 443 and log back in again.
    2) Check that whatever method you are using to open ports in your modem or router allows Port 5190 on UDP
    10:11 PM Monday; February 4, 2008
    Message was edited by: Ralph Johns (UK)

  • Nokia 6263 broken screen can't find file transfer ...

    Hi, I recentely broke the screen on my Nokia 6263 and I installed PC suite in order to chcek text messages for this reason. However, it says that my phone is in file transfer mode and I was wondering if anybody could give me a step by step to turning off file transfer. I need someone to tell me how to navigate through the phone similar to this thread
    /discussions/board/message?message.uid=354545

    once in main menu, i cant just go to any sub menu by pressing a number key, i have to use directional pad to go to CONTACTS, in there, press UP, (go to the last selection)it's COPY CONTACTS, an other UP, it's MOVE CONTACTS,
    choose either one, once in, you have two option, first: FROM PHONE TO SIM, 2nd: FROM SIM TO PHONE, if u select the first one, it asks : move contacts? press center to answer YES, and wait, it may takes a while, i did with 60 contacts, in about 20 seconds.
    by default, in grid mode, the upper center icon is the contacts.

  • Tiger Updates Have Broken Airport Appleshare File Transfer, Horribly Slow

    Big horrible slowdowns in file transfer over wireless have me pulling my (remaining) hair out. I have seen several other posts and here are results of what I found. Hope you can add some suggestions.
    I had given my Apple Airport base station (b) to my brother in Pakistan after I found a Belkin (g) at Staples for free (after rebates) and have been using it for a while (maybe almost 2 years). Not a pretty box but the price is beautiful and it works OK.
    My real use for it is for my eMac and a couple of older PowerBooks I keep downstaors as a "music studio" for my music and podcast recording (and transferring upstairs to my server folder over wireless) and web browsing.
    All worked OK as I would transfer the files to my PowerBook upstairs (connected Ethernet to a router connected to the wireless router or sometimes directly via Airport connection if laptop was not at my desk). Both configurations worked fine (only limitation being my eMac's (b) speed older Airport speed).
    Since 10.4.4 or 10.4.5 (as that is the last "change" I can see made on my system overall, I have discpovered I cannot even transfer a 3.5 MB file from the 10.4.5 eMac to ANY of the other machines.
    After reading several threads here it seems several people have noticed the HORRIBLE SLOWDOWN if not complete death of Airport usability for file transfer. People are being made to go around changing router settings, channel IDs etc. That sounds like typical tech support bunk to me.
    After all, if the channel ID on the wireless router is a problem why is my web browing going on at normal speed but a 120 MB file transfer just told me it will take 2023642128 hours. No, I am not kidding. That is the time it would take to get man to Mars.
    Someone else was told to hook up the machines over Ethernet. Sure, that works for machines in the same room - and is a bearable temporary solution in that case - but not in an upstairs/downstairs situation. Burning CD-Rs to transfer 120 MB files every time is also not a good way to show off Apple technology.
    So, in my humble opinion, some recent update from Apple just broke something in Airport networking or Appleshare. So, I did some more testing.
    I love Apple, getting friends to switch all the time, but annoyed at these bugs that basically render standard applications unusable. So far I have not been able to figure out what the problem is. Here is some more info I got.
    I already deleted all the network port configurations on the 10.4.5 eMac except wireless. Activity Monitor shows 0.1 to 11 kbps speed (yes, that is 0.1 to 11 Kbps not Mbps). No other apps are running, Tried connecting to different machines. All machines can transfer data at high speed except over Airport/wireless.
    I then fired up a PowerBook G3 500 10.3.9. It is slow as a machine, but it has no problems picking and dropping files on to other machines over Airport (it is sitting in the same area as the emac so signal etc. issues would effect them equally).
    Next I came upstairs and changed my 10.4.5 PowerBook G4, previously working perfectly on Ethernet,to Airport only use. Lo and behold, it could not go to the Internet nor could it do any AppleShare transfers even with a PowerMac G4 which is Ethernet only.
    There could still be two culprits, the Apple 10.4.5 update OR maybe the wireless router went bad. So I tried all of the above after changing channels on the Belkin router. Still no luck.
    It could still be the router, so:
    - I changed the HP 17" 8080 laptop from Ethernet to wireless only and it flies.
    - I switched the PowerBook G4 BACK to Ethernet and it flies.
    - I kept the PC laptop on WIRELESS and did file transfers from it to the now ETHERNET using PowerBook G4 and it works fine even PowerBook to PC and PowerBook to PowerMac both using Ethernet and 10.4.5 works fine too.
    - I now tried to get or put files from the 10.4.5 ETHERNET PowerBook G4 to PowerBook G3 10.3.9 WIRELESS and it worked fine. i.e. no problems with older OS one using wireless.
    - Then I tried 10.4.5 PowerBook G4 Ethernet to eMac wireless 10.4.5 and it would not take or drop a file, unless I was willing to wait for 3 years and 2 months.
    In other words - the ONLY common thread is that 10.4.5 with wireless/Airport use will break Appleshare file transfers.
    Obviously some planetary confluence did not suddenly corrupt all the settings in all my computers at the same as many others, who also happen to be using 10.4.5 or maybe 10.4.4 because the 10.3.9 using OLD PowerBook with 512 MB RAM does wireless file transfers faster than the 10 times faster Macs using Apple's own cards and newest software.
    Seems like a now-becoming-usual Apple update that breaks things.
    Hope you can suggest a solution so I do not have to burn CDs on the eMac for every 1 MB file I need to transfer upstairs.
    Imran

    Oosted on macfixit.com Friday, February 24 2006 @ 09:30 AM PST
    Mac OS X 10.4.5 (#9): Another fix for network slowness -- re-applying the combo updater; SIIG FireWire card not working; more
    Another fix for network slowness -- re-applying the combo updater Over the past few days we've outlined a number of fixes for network slowness that occurs after the update to Mac OS X 10.4.5, including entry of a DNS address, toggling of IPv6 and more.
    We've now received notes indicating that a tried and true workaround for various issues -- re-applying the Mac OS X 10.4.5 combo updater (as noted in our general workarounds for 10.4.5) -- can have beneficial effects in this case as well.
    MacFixIt reader Fred Moore writes:
    "After much thrashing about and wasted time, I appear to have solved both the slow web page loading as well as my email sending problems in one stroke. Guess how: download the Mac OS X 10.4.5 combo updater and reapply it. This nonsense has cost me a lot of time but everything seems to work now. IPv6 is set back to Automatic, there is no entry in the Network prefs DNS server field, and my email sending works perfectly (so far; I've sent a bunch of tests). Why didn't I just download the combo updater and apply from my hard drive at the beginning? Well, Software Update should (yes, I know, I know...) work. I'll never again use Software Update for a system update."

  • Broken Macbook Pro won't finish copying even with target disk mode. Help!

    Hi,
    I'm helping someone with a Macbook Pro 2010-11. It worked for a few years but eventually degraded last month when it wouldn't go 10 minutes without displaying the rainbow loading ball. Possibly a hard drive problem.
    The owner never backed any of the computer up. I am trying to salvage their data before it's lost. The computer can power on. I have been turning the computer on and salvaging most of the data from numerous trips with USBs until it crashes, and then moving on to Target Disk Mode. The computer turns on slowly, displays the rainbow ball every minute or so, and never finishes copying or exporting anything. It still seems to be degrading.
    I still need two things: One is a large folder with thousands of old OUTLOOK e-mails created on an old PC (which the owner no longer has).
    Second is the folder/autobackup where OUTLOOK for Mac stores all the e-mails and settings.
    I have found the folder -- I think it is the Main Identity or Office Identities. Am I correct? Will this bring back OUTLOOK on the newer Macbook Pro exactly like on the old one? I also know where the old e-mails folder is, but when I try to transfer either folder through Target Disk Mode on the newer Macbook Pro, it stops and gives me the "Some data in _____.olk14msgsource could not be read or written." AKA error code -36, halfway through the transfer.
    I have tried exporting OUTLOOK on the broken Macbook Pro to a .olm, but it gets stuck halfway and gets stuck back on the rainbow ball. Then I shut the computer off. I have also tried going into the folders through target disk mode and deleting the .olk14msgsource files that are problematic, but there are too many of them.
    Please help! The owner needs these files and OUTLOOK exactly like it was!
    Thanks!

    Tried connecting the cable?  Still won't start?
    If you are still under warranty and/or have AC, call them & let them deal w/it.
    OOW:  Take the MBP to your local AS or an AASP.  Diagnostic testing is FREE!
    http://support.apple.com/kb/TS1365 Intel-Based Apple Portables: Troubleshooting a computer that will not power on

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