Broken mailbox - 10.4.6 server

Hi
One of my users had a broken mailbox, so I tried to Reconstruct it in Server Admin. This appeared to do nothing at all! I also tried running reconstruct from the command-line in Terminal (/usr/bin/cyrus/bin/reconstruct daxxxx) but this didn't appear to do anything either!
As the user hadn't too many new messages in the mailbox, he was quite happy for me to delete and recreate the user account. The bad news is that although the user account in Workgroup Manager was deleted, the mailbox account was not. So when I added a new user with the same name (so as not to have to change the email address), this simply picked up the old broken mailbox! (This one wouldn't reconstruct either).
The end result is that I have had to set up a totally different user account and forward the email from the original account to this one. Whilst this works, it's not the solution I wanted.
What could I have done to either reconstruct the original mailbox properly or completely deleted and re-instated the user account?
Thanks for your help on this one.
Richard.
PS the instructions for recreating the mailboxes on 10.3 server is said in the documentation not to work on 10.4 server, so I didn't try them, although I have used them in the past on 10.3 server.

Thanks for the advice. It's taken me a while to get back to this one.
The single sheet PDF by Ben Masters proved to be the most useful advice, although I had to make some changes in order to delete the broken mailbox.
First, I had to Stop and Start Mail in order to get the admin change in /etc/imapd.conf to take effect.
Second, where the original document gave user/testuser in the cyradm commands, I had to substitute 'Other Users'/testuser. This is because the lm command results showed as
Other Users/testuser
Other Users/testuser1
and so on.
Third, the sam and dm commands wouldn't work because the permissions on the items in the broken mailbox were set as 600. Once I did a chmod to 777 the sam and dm commands worked properly and I was finally rid of the broken mailbox.
I hope that other visitors here may find these comments helpful.
Mac OS X (10.4.6)
Mac OS X (10.4.6)

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[02/24/2014 06:49:07.0592] [2] [ERROR] Unexpected Error
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[02/24/2014 06:49:07.0592] [1] 0. ErrorRecord: Process execution failed with exit code 87.
[02/24/2014 06:49:07.0592] [1] 0. ErrorRecord: Microsoft.Exchange.Configuration.Tasks.TaskException: Process execution failed with exit code 87.
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   at Microsoft.Exchange.MailboxReplicationService.AsynchronousTransmitter.WaitUntilDataIsProcessed()
   at Microsoft.Exchange.MailboxReplicationService.AsynchronousTransmitter.Microsoft.Exchange.MailboxReplicationService.IDataImport.ImportBuffer(Int32 opcode, Byte[] data)
   at Microsoft.Exchange.MailboxReplicationService.AsynchronousTransmitter.Microsoft.Exchange.MailboxReplicationService.IDataImport.Flush()
   at Microsoft.Exchange.MailboxReplicationService.ProgressTrackerTransmitter.Microsoft.Exchange.MailboxReplicationService.IDataImport.Flush()
   at Microsoft.Exchange.MailboxReplicationService.FxProxyTransmitter.Microsoft.Exchange.MailboxReplicationService.IFxProxy.Flush()
   at Microsoft.Exchange.MailboxReplicationService.LocalSourceFolder.Microsoft.Exchange.MailboxReplicationService.ISourceFolder.CopyTo(IFxProxy destFolderProxy, PropTag[] excludeTags)
   at Microsoft.Exchange.MailboxReplicationService.SourceFolderWrapper.<>c__DisplayClass1.<Microsoft.Exchange.MailboxReplicationService.ISourceFolder.CopyTo>b__0()
   at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation)
   at Microsoft.Exchange.MailboxReplicationService.SourceFolderWrapper.Microsoft.Exchange.MailboxReplicationService.ISourceFolder.CopyTo(IFxProxy destFolder, PropTag[] excludeTags)
   at Microsoft.Exchange.MailboxReplicationService.MailboxCopierBase.CopyFolderProperties(FolderRecWrapper folderRec, ISourceFolder sourceFolder, IDestinationFolder destFolder, FolderRecDataFlags dataToCopy)
   at Microsoft.Exchange.MailboxReplicationService.MailboxMover.<>c__DisplayClass2.<>c__DisplayClass4.<FinalSyncCopyAllFolders>b__1()
   at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation)
   at Microsoft.Exchange.MailboxReplicationService.MailboxMover.<>c__DisplayClass2.<FinalSyncCopyAllFolders>b__0(FolderRecWrapper folderRec, EnumFolderContext ctx)
   at Microsoft.Exchange.MailboxReplicationService.FolderMap.EnumSingleFolder(FolderRecWrapper folderRec, EnumFolderContext ctx, EnumFolderCallback callback, EnumHierarchyFlags flags)
   at Microsoft.Exchange.MailboxReplicationService.FolderMap.EnumSingleFolder(FolderRecWrapper folderRec, EnumFolderContext ctx, EnumFolderCallback callback, EnumHierarchyFlags flags)
   at Microsoft.Exchange.MailboxReplicationService.FolderMap.EnumSingleFolder(FolderRecWrapper folderRec, EnumFolderContext ctx, EnumFolderCallback callback, EnumHierarchyFlags flags)
   at Microsoft.Exchange.MailboxReplicationService.MailboxMover.FinalSyncCopyAllFolders()
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.<FinalSync>b__4d(MailboxMover mbxCtx)
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.ForeachMailboxContext(MailboxMoverDelegate del)
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.FinalSync(Object[] wiParams)
   at Microsoft.Exchange.MailboxReplicationService.CommonUtils.CatchKnownExceptions(GenericCallDelegate del, FailureDelegate failureDelegate)
Error context: --------
Operation: IMapiFxProxy.ProcessRequest
OpCode: TransferBuffer
DataLength: 2649
Operation: IMapiFxProxy.ProcessRequest
OperationSide: Target
Primary (5694853d-ab91-4770-8003-8277c25cf954)
OpCode: TransferBuffer
DataLength: 2649
9/11/2014 9:13:04 AM [CASPSVR] Relinquishing job.
Steve

This problem is still unresolved. It fails at 95 percent. I have done the following all of which has failed:
1. Upgraded the servers to Exchange 2010 SP3 UR7.
2. Created a new mailbox database on the source mailbox server and tried to move the mailbox to it. This failed.
3. Ran an Exchange 2010 "Repair-Mailbox" command on the mailbox. No errors were reported.
4. I sucessfully am able to export the mailbox to a pst file. I don't want to delete the mailbox, create a new mailbox, and import the pst file into it because this will break the user's Outlook profile, meeting requests, and message replies.
The only other things I can think of trying is to remove all the contents of the mailbox, try to move the mailbox and then import the pst file back into the mailbox. Another is to try an offline defrag on the database with the eseutil command.
I am not sure if they will help or not.
Any ideas?
Here are the latest errors during the last move request:
12/3/2014 12:26:17 PM [CAS02] The Microsoft Exchange Mailbox Replication service 'CAS02.domain.local' (14.3.178.0 caps:07) is examining the request.
12/3/2014 12:26:17 PM [CAS02] Connected to target mailbox 'Primary (5694853d-ab91-4770-8003-8277c25cf954)', database 'MBX9DB6', Mailbox server 'MBX09.domain.local' Version 14.3 (Build 123.0).
12/3/2014 12:26:17 PM [CAS02] Connected to source mailbox 'Primary (5694853d-ab91-4770-8003-8277c25cf954)', database 'MBX3DB6', Mailbox server 'MBX03.domain.local' Version 14.3 (Build 210.0).
12/3/2014 12:26:17 PM [CAS02] Request processing started.
12/3/2014 12:26:17 PM [CAS02] Source mailbox information before the move:
Regular Items: 6685, 470.1 MB (492,892,404 bytes)
Regular Deleted Items: 3366, 467.2 MB (489,872,882 bytes)
FAI Items: 163, 0 B (0 bytes)
FAI Deleted Items: 0, 0 B (0 bytes)
12/3/2014 12:26:18 PM [CAS02] Initializing folder hierarchy in mailbox 'Primary (5694853d-ab91-4770-8003-8277c25cf954)': 78 folders total.
12/3/2014 12:26:20 PM [CAS02] Folder hierarchy initialized for mailbox 'Primary (5694853d-ab91-4770-8003-8277c25cf954)': 78 folders total.
12/3/2014 12:26:20 PM [CAS02] Stage: CreatingInitialSyncCheckpoint. Percent complete: 15.
12/3/2014 12:26:23 PM [CAS02] Stage: LoadingMessages. Percent complete: 20.
12/3/2014 12:26:31 PM [CAS02] Stage: CopyingMessages. Percent complete: 25.
12/3/2014 12:26:31 PM [CAS02] Copy progress: 0/10219 messages, 0 B (0 bytes)/937.2 MB (982,764,884 bytes).
12/3/2014 12:26:31 PM [CAS02] Messages have been enumerated successfully. 10219 items loaded. Total size: 937.2 MB (982,764,884 bytes).
12/3/2014 12:30:40 PM [CAS02] Initial seeding completed, 10219 items copied, total size 937.2 MB (982,764,884 bytes).
12/3/2014 12:30:40 PM [CAS02] Changes reported in source 'Primary (5694853d-ab91-4770-8003-8277c25cf954)': 2 changed folders, 0 deleted folders, 1 changed messages.
12/3/2014 12:30:40 PM [CAS02] Incremental Sync 'Primary (5694853d-ab91-4770-8003-8277c25cf954)' completed: 7 changed items.
12/3/2014 12:30:40 PM [CAS02] Stage: IncrementalSync. Percent complete: 95.
12/3/2014 12:30:40 PM [CAS02] Final sync has started.
12/3/2014 12:30:40 PM [CAS02] Changes reported in source 'Primary (5694853d-ab91-4770-8003-8277c25cf954)': 0 changed folders, 0 deleted folders, 0 changed messages.
12/3/2014 12:30:40 PM [CAS02] Incremental Sync 'Primary (5694853d-ab91-4770-8003-8277c25cf954)' completed: 0 changed items.
12/3/2014 12:30:44 PM [CAS02] Fatal error MapiExceptionNoSupport has occurred.
Error details: MapiExceptionNoSupport: IExchangeFastTransferEx.TransferBuffer failed (hr=0x80040102, ec=-2147221246)
Diagnostic context:
    Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=2252]
    Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=609][latency=15]
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropFXDstCopyConfig [83]
    Lid: 27962   ROP: ropTellVersion [134]
    Lid: 27962   ROP: ropFXDstPutBufferEx [157]
    Lid: 17082   ROP Error: 0x80040102
    Lid: 31329
    Lid: 21921   StoreEc: 0x80040102
    Lid: 27962   ROP: ropExtendedError [250]
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 1238    Remote Context Overflow
    Lid: 25044   dwParam: 0x4
    Lid: 24932
    Lid: 4367    StoreEc: 0x80040102
    Lid: 7695    StoreEc: 0x80040102
    Lid: 19936
    Lid: 4559    StoreEc: 0x80040102
    Lid: 21802
    Lid: 19994   StoreEc: 0x80040102
    Lid: 20202
    Lid: 3305    StoreEc: 0x80040102
    Lid: 32762   dwParam: 0xE080003
    Lid: 32762   dwParam: 0xE230003
    Lid: 32762   dwParam: 0xE270102
    Lid: 32762   dwParam: 0xE580102
    Lid: 32762   dwParam: 0xE590102
    Lid: 32762   dwParam: 0xF000102
    Lid: 32762   dwParam: 0xFF40003
    Lid: 32762   dwParam: 0x10F4000B
    Lid: 32762   dwParam: 0x10F5000B
    Lid: 32762   dwParam: 0x10F6000B
    Lid: 32762   dwParam: 0x20020003
    Lid: 32762   dwParam: 0x20030040
    Lid: 32762   dwParam: 0x300184B0
    Lid: 32762   dwParam: 0x300484B0
    Lid: 32762   dwParam: 0x3FE5000B
    Lid: 32762   dwParam: 0x361C0102
    Lid: 26346
    Lid: 4073    StoreEc: 0x80040102
    Lid: 28570   StoreEc: 0x80040102
    Lid: 29738
    Lid: 3401    StoreEc: 0x80040102
    Lid: 1750    ---- Remote Context End ----
    Lid: 26849
    Lid: 21817   ROP Failure: 0x80040102
    Lid: 22630
   at Microsoft.Exchange.MailboxReplicationService.AsynchronousTransmitter.WaitUntilDataIsProcessed()
   at Microsoft.Exchange.MailboxReplicationService.AsynchronousTransmitter.Microsoft.Exchange.MailboxReplicationService.IDataImport.ImportBuffer(Int32 opcode, Byte[] data)
   at Microsoft.Exchange.MailboxReplicationService.AsynchronousTransmitter.Microsoft.Exchange.MailboxReplicationService.IDataImport.Flush()
   at Microsoft.Exchange.MailboxReplicationService.ProgressTrackerTransmitter.Microsoft.Exchange.MailboxReplicationService.IDataImport.Flush()
   at Microsoft.Exchange.MailboxReplicationService.FxProxyTransmitter.Microsoft.Exchange.MailboxReplicationService.IFxProxy.Flush()
   at Microsoft.Exchange.MailboxReplicationService.LocalSourceFolder.Microsoft.Exchange.MailboxReplicationService.ISourceFolder.CopyTo(IFxProxy destFolderProxy, PropTag[] excludeTags)
   at Microsoft.Exchange.MailboxReplicationService.SourceFolderWrapper.<>c__DisplayClass1.<Microsoft.Exchange.MailboxReplicationService.ISourceFolder.CopyTo>b__0()
   at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation)
   at Microsoft.Exchange.MailboxReplicationService.SourceFolderWrapper.Microsoft.Exchange.MailboxReplicationService.ISourceFolder.CopyTo(IFxProxy destFolder, PropTag[] excludeTags)
   at Microsoft.Exchange.MailboxReplicationService.MailboxCopierBase.CopyFolderProperties(FolderRecWrapper folderRec, ISourceFolder sourceFolder, IDestinationFolder destFolder, FolderRecDataFlags dataToCopy)
   at Microsoft.Exchange.MailboxReplicationService.MailboxMover.<>c__DisplayClass2.<>c__DisplayClass4.<FinalSyncCopyAllFolders>b__1()
   at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation)
   at Microsoft.Exchange.MailboxReplicationService.MailboxMover.<>c__DisplayClass2.<FinalSyncCopyAllFolders>b__0(FolderRecWrapper folderRec, EnumFolderContext ctx)
   at Microsoft.Exchange.MailboxReplicationService.FolderMap.EnumSingleFolder(FolderRecWrapper folderRec, EnumFolderContext ctx, EnumFolderCallback callback, EnumHierarchyFlags flags)
   at Microsoft.Exchange.MailboxReplicationService.FolderMap.EnumSingleFolder(FolderRecWrapper folderRec, EnumFolderContext ctx, EnumFolderCallback callback, EnumHierarchyFlags flags)
   at Microsoft.Exchange.MailboxReplicationService.FolderMap.EnumSingleFolder(FolderRecWrapper folderRec, EnumFolderContext ctx, EnumFolderCallback callback, EnumHierarchyFlags flags)
   at Microsoft.Exchange.MailboxReplicationService.MailboxMover.FinalSyncCopyAllFolders()
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.<FinalSync>b__4d(MailboxMover mbxCtx)
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.ForeachMailboxContext(MailboxMoverDelegate del)
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.FinalSync(Object[] wiParams)
   at Microsoft.Exchange.MailboxReplicationService.CommonUtils.CatchKnownExceptions(GenericCallDelegate del, FailureDelegate failureDelegate)
Error context: --------
Operation: IMapiFxProxy.ProcessRequest
OpCode: TransferBuffer
DataLength: 2744
Operation: IMapiFxProxy.ProcessRequest
OperationSide: Target
Primary (5694853d-ab91-4770-8003-8277c25cf954)
OpCode: TransferBuffer
DataLength: 2744
12/3/2014 12:30:44 PM [CAS02] Relinquishing job.
Steve

Mailbox backup on mail server

Hi,
can anybody tell me how a server based backup of individual mailboxes (done by an administrator) and the related restore is supposed to be done? Server is 10.7.4 with no third party software.
BTW: if an Open Directory user account gets deleted accidently and a new account with the same name and UID, but a different OD identifier (which seems to be used by dovecot) is created: how do I transfer the mail between them (meaning there dovecot IMAP stores)?
Kind Regards
COWegner

Hi Sultan,
1. Create a directory for storing the backup files
2. Modify the parameter "config_backup_path" in the config.inp.
3. Then run the following command:
bkp_restore.sh -m configure
Regards,
Prakash.

Exchange 2010 outlook and mailbox move to another server

does a user need to create a new profile when mailbox has been moved to a different server?
TM

Right, they don't need to recreate their outlook profile.
Cheers,
Cheers,
Gulab Prasad
Technology Consultant
Blog:
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Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Broken mailbox - 10.4.6 server

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