Broken mute switch

So many of the forum posts are questions and complaints, but I just thought I'd take a moment to compliment and thank Apple, their stores and Geniuses.
Yesterday I noticed my iPhone's mute switch had broken off (no idea how that happened - I am not that hard on my phone) so I popped into the Apple store unannounced today. I didn't have an appointment but I got lucky and was able to see a Genius right away. I showed him the broken switch and he confirmed they've seen this problem before with a few other iPhones. Mine still had 2 months left on the warranty so he replaced it for me on the spot. Switching the phone service to the new device was very quick and he showed me how to initiate the data wipe on the old phone. I was out of there in less than 10 minutes altogether. I went home and was able to restore everything from yesterday's backup. I now have a brand spanking new happy phone. Thanks, Apple!!!

this has literally just happened to mine also.
mine is 4 months out of warranty so i don't think they will be able to do anything, there are replacement buttons on eBay!

Similar Messages

Has anyone experienced the mute switch / auto-rotate switch iOS bug on their ipad?

Has anyone experienced the mute switch / auto-rotate switch iOS bug on their ipad?
I have experienced this on iPad 1 as well as iPad 2.
Basically, when you set the side switch to toggle screen orientation (or mute), after a period of use I will have either my sound cease to function or the ipad screen will not orient correctly. This depends on what i have chosen the side switch to toggle. I am not sure what causes it. The time it takes for the problem to appear is inconsistent. Some say it is caused by third party applications.
One can find numerous threads on here if you search for "sound on my ipad stopped working" or "orientation not working". It appears to be the same problem. Fudging with the toggle switch settings can fix it (but it takes a weird order to get it out of its non functioning loop).
Here is a thread that addresses the sound issue: https://discussions.apple.com/message/15263298#15263298

Its only for notifications.. it is not for sound from videos or music!

Ipad Update loses horizontal / Vertical lock switch. Now it's a mute switch

OK, this is a big one.
The little switch on the side of the iPad, that normally allows users to lock orientation, now functions as a mute switch.
This is a terrible flaw, and should be corrected.

Add me to the list of people who are dismayed and confused by this change. I listen to music perhaps 2% of the time on my iPad. Maybe 85% of my time on it is spent reading text, usually while sitting or lying down. I change positions frequently. I use the lock switch *all the time*, and use it with the hand holding the iPad, to boot. Now I can no longer do this; I have to go through a complex iteration on screen, requiring much more of a break in my attention flow (I have to actually stop reading the book I'm reading, go to another interface, perform a multi-step task, come back).
My question is this - why on earth wouldn't you at least give us the option of setting the behavior back the way we're familiar with in software somewhere, even if you defaulted to the new behavior to make sure we're aware of the possibilities? Please. Please please please. Give me my hardware screenlock back. It's making reading in bed really annoying.

HT201412 apple iphone 4 ringer does not respond, mute switch is off,no volume indication on screen. Tried hard restart and reconfigured via itunes, and nothing. Can hear ringtone via earphones. Have tried almost everything with no result. Any suggestions

Apple iphone 4 no ringer, mute switch is off, no volume indicator on screen. tried hard restart and reconfigured via itunes, have IOs 6.1.2, no jailbreak. Can hear ringer with earphone- Have tried almost everything, buit nothing happens. Any suggestions?

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

IPad volume up, mute switch, and accelerometer failed simultaneously

Good morning Apple Community.
Two days ago the volume up, side mute switch, and accelerometer all ceased functioning on my iPad 2 in the 15 minutes it took for me to walk to university.
There were no precipitating events (fall, water, etc.).
I have tried every method I could find to resolve this: sync, soft reset, hard reset, restore to factory, power drain.
The Apple Store recommended a full replacement as there was nothing else they could think to do.
Cost is an issue for me (off warranty), and I'm not ready to give up my trusty iPad yet.
Has anyone had any similar experiences?
Any other ideas that I should try?
I appreciate your time - cheers!

theBigD23 wrote:
When playing songs, videos on YouTube, iPod, etc, turning the switch does not do anything. The icon showing that the software says that the iPad is muted does show up, but the sound keep on playing. I tried restarting and after that didn't work, I removed all apps from memory and restarted again. Still have the same issue. Is my only option to restore and see what happens?
The former orientation lock switch which is now called the silent switch does not mute all sound. It only mutes system sounds like notifications, key presses, etc. Songs and video sound will still be heard. The point of the silent switch is to quiet the iPad during meetings, etc. as well as to block extraneous noises when listening to music or watching videos.

Mute switch won't function since ios 7 upgrade

I am using iPad 4 wi-fi only (not 4G) version. Since upgrading to ios 7 the mute switch no longer works. When activated a message says "ringer off". I assume that is a function for iPhone. Has anyone had the same problem and knows a fix?

Yes... First of all, iPad does have a ringer on/off, as it can receives FaceTime calls, iMessage and so on.. In iOS 7 , you don't need to use that switch.. You can easily use the mute button from the control centre..just swipe from the bottom... Personal experience, I use that switch to lock screen rotation. I hope this is useful for you..

IOS (iPad App)...possible to detect mute switch? volume off?

Is it possible to detect if the user has turned mute switch on? Is it possible to detect the system volume to determine if it is all the way down?
We would like to display a dialog box telling the user they need to turn up the volume on iPad or turn off the mute switch.
Thanks,
MAT

engineer003 wrote:
Maybe jailbreak would allow a system level patch to disable the switch like I suggested.
That's a topic that cannot be discussed on these forums
engineer003 wrote:
The so called Apple factory refurbished units I assume to mean they do repair returned units at some point and resell them? Otherwise why call them refurbished - they are just brand new?
Apple does not repair them. The manufacturer, Foxconn, does so back at their facilities in China. Apple just ships them back, and receives factory refurbished service units from them. That is why they are called refurbished and not repaired - they are fully refurbished by the actual manufacturer. They all get new screens and new battery, regardless of age or condition, any other faults are repaired and they are fully tested and come with a minimum of a 90 day warranty.

Mute Switch after upgrading to iOS 4.3.3

Anyone encountered problem with the Mute switch on Apple iPad after updating to OS 4.3.3? Set lock rotation, functioned as advertised. Set mute still got sound even switched on. A few of my colleagues also got this issue. BTW, mine is iPad 1.

Its only for notifications.. it is not for sound from videos or music!

I have just replaced the headphone jack, volume button and mute switch ribbon in my sister's iphone

As you see I replaced the ribbon on my sister's iphone. The volume buttons and mute switch dont work while the headphone jack works perfectly. Also it cannot find any wifi networks. Anyone having the same problem? This iphone has not been restored since it was bought. Or should she update to iOS7 maybe that'll help?
Thanks

Thanks but thats not gonna happen. Way too expensive, the company I bought the replacement off send me another one maybe its the ribbon. Im going to restore it first though.

How to fix sticky mute switch on iphone

My friend spilled some soda into my iPhone 4's mute switch and now, the day after, it is all sticky and refuses to make a clicking sound when it switches from vibrate to ringer or vice-versa. What can I do that would be safe? It still functions, but I would have to put that disclaimer wherever I try to sell it.

Hi AZBurns,
You could try and dab a small cotton swab in isopropyl alcohol and try and remove the soda from the ringer switch. Please dont drench the cotton swab!
Does the vibration motor work at all?

IPad modification in latest patch for rotate lock switch to mute switch

I have not idea why apple changed the switch function. It is very annoying if you are moving around with the unit and watching as the screen flops around. I think 99% of the users do not place an iPad in a fixed position when operating it, we tend in lay it down or sit and relax while using the unit. anow we have to ensure that we keep the unit in a fixed position when using it or face the flip flopping effect. For the love of god put the option to use the lock of the sceen over the silly mute button. I think we can hit the up/down keys to adjust the volume like big kids.

would be nice though if the mute function is working. but when watching YouTube or other videos via web streaming, the mute switch do not work at all. just try it....
All in all substitute a must have feature such as the lock rotate switch with a non functioning useless mute... wow that sounds like an improvement and an engineering masterpiece

Mute switch is a landscape/portrait lock switch

I got my Iphone 5 back in April of 2013, and only recently realized that the switch above the volume control buttons is not supposed to be a landscape/portrait lock switch, rather, its supposed to be the mute switch. I took it to the Verizon store and told them about it, and they let me exchange it for a new one. I got the new one home, updated it to IO7, and then restored it with my backup, and the switch is STILL a landscape/portrait switch...I'm guessing that its something in my backup info, but I'm not sure why.
The switch on the Ipad is was landscape/portrait lock, but I've never had an Ipad, I did have an Ipod 5 before the Iphone 5, but thats it. Dont understand why my backup would tell the Iphone to treat the switch as a landscape/portrait lock, not a mute. Makes me wonder what else it could be doing that its not supposed to.
Anyone else ever heard of this happening?
Thanks.

The mute switch has nothing to do with being able to hear someone when on a call, it simply mutes sounds like the ringer and notification.

Broken phone, switch to iphone?

So i currently have a basic phone, I believe it's an LG Cosmos. It just broke, and it's definitely irreparable.
My friend offered me an old iPhone, and I'm wondering, how can I make the switch to an iPhone? Can I just bring it into a Verizon store and have them activate it for me?
Also, I'm looking around my phone and it doesn't seem to have an SD card in it, which seems odd. Will that impact my ability to easily switch to iphone?
<< Please see Broken phone, switch to iphone? for more responses and continued discussion >>
Message was edited by: Verizon Moderator

I just answered you here also: Broken phone, switching to iphone?

Can a broken Display Switch module cause my screen to not turn on or be recognized?

Hi All,
I have recently been having some issues with my LCD screen in my HP Pavillion dv9700. Ever since I replaced the left hinge on my notebook, I have had to fiddle with my screen by closing and opening it during booting to get it to turn on. This only happened when booting into linux. When booting into vista, the screen would turn on without a problem. This morning I was so fed up with this, that I thought maybe some switch was not getting pressed to tell the notebook that the lid was opened. After looking at all the cables and putting everything back together, my screen now no longer turns on no matter how much I open and close the lid. It wont even turn on in vista. I am however able to connect a vga cable to my notebook and use an external monitor without any problems. I opened up the nvidia control panel in both windows and linux and it does not recognize my notebook monitor, only the external monitor shows up. Could this be caused by a broken display switch module? How can I diagnose this problem? Is there a way to bypass the display switch module by jumping two wires?
Any ideas are appreciated,
Thanks in advance
OS: Latest version of Ubuntu Linux 11.10 dual booting with Windows Vista
Problem: LCD Monitor not turning on / being recognized
possible cause: LCD Display Switch Module

Update:
I just figured out that it cant be my display switch module because when i close the lid to my notebook, the external monitor shuts off and the computer goes into standby mode. I now think this might be an issue with the ribbon cable. Is there anything else which might be causing this problem which I am overlooking?

AIR 3 ios app not muted by iPhone physical mute switch

hey
my app keeps playing sounds even when the iPhone 3g's physical mute button is switched
is that a bug?
Saar

Hi Sariko:
You can achieve this by using native extensions.You can use the simple code given at http://stackoverflow.com/questions/5560555/avaudiosession-category-not-working-as-document ation-dictates this will return bool value stating the state of the mute switch and then your app may decide to play sounds or stop them. You can google for Sample iOS native extensions to get started.
Little More Explaination:
The iOS gives the app an opprtunity to state the kind of Audio that is being played. (Music, Ambient Audio like game sounds and many more) and then based on this category iOS defines Audio Behaviours like if it can be mixed with other sounds, wheather mute switch is respected etc. This behaviour is very specific to iOS which may not be found on other Mobile Platforms(not sure though).

Broken mute switch

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