Broken Palm z22?

My palm z22 can turn on, but won't go past the "palm powered" display. I have countlessly reset it as well as wait till it was charged to reset and then wait till it ran out of power and charged again, then reset! I even tried pressing the power and the reset button at the same time. Nothing changed. It's still stuck at "palm powered" and constantly on wasting power. Please help!
Post relates to: Palm Z22

There is some timing involved with performing a correct Hard Reset.
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
WyreNut
Post relates to: Centro (AT&T)
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Similar Messages

Why is it so hard to Return a Palm Z22.

I tried to return a dead palm Z22 that never worked right. They tell me that I didn't purchase this item on Jan 25. I purchased it on another date in 2007. That is what happens when you buy stuff at Fry's. You never know if it has been returned. The clown from INDIA who's name is Jack. Yeah right. I have to fax the receipt to 408-935-0340 and then beg to be approved.
Check out Ebay a broken Palm Z22 is a very popular sales item.
I sent a maglite that had batteries swell back to maglite and received a new one in two weeks. That is service and I bought two more maglites.
The call this number in INDIA crap has to end. Support your product. Palm stock in sinking like a rock. I think that I will just buy a blackberry and be done with this crap.
I am going to sue palm for the $99 this thing cost me. See you in Small Claims Court.
Post relates to: Zire

johndoereport wrote:
I would like to get some information on the quality problem. I think that with the problems that Palm is having they should be working on getting to support customers. The Z22 seems to be really problematic. The screen didn't really have a palm like touch. They are made in China and seem to really have a cheap feel. What do you think?
Post relates to: Zire
The Z22 an "entry-level" model. Aka, "bottom of the line". If you want a device with a better "feel", then you get what you pay for...
There are lots of users with no problems at all. You admit you purchased a possibly "returned" device from a reseller that may have been damaged.
Unfortunately, the question is pretty moot now since the entire PDA line is being discontinued in favor of a New OS and phones. The Z22 is history.
WyreNut
Post relates to: Centro (AT&T)
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Broken Palm and crashed Hard Drive

Help Please! I ran over my Palm Z22 (oops!) and while all the info is still in there and I can turn it on, it does not respond to the touch screen. I can use the buttons for calendar and contacts and the on/off switch. Meanwhile, my computer also crashed and had to be wiped clean (lost all my Palm info). I've got my computer up and running and the Palm software loaded. However, all my calendar and contact info is on the broken palm and I can't do a hotsync using the touch screen hotsync button on the device. Is there a way to hotsync from the computer to pull the info out of my Palm?
It hasn't been a good week for my electronics! Thanks for any help you can provide!
Post relates to: Palm Z22
Post relates to: Palm Z22

Unfortunately there is no way to recover that data from the device other than manually enter it in. I went though all the options due to your keys work but there is no way to activate hotsync without the touchscreen.
If you have more questions please post back

Palm Z22 Battery Charging

Is it ok to have the Palm Z22 "on" while charging? Since it is on, I am able to see a broken battery icon at the top of the screen. Do I charge the unit until it no longer shows the broken icon? I was told last time to charge it 30 min per day. Will this damage the battery, or give it memory? What is the best approach to charging the battery? Thank you for being there.
Post relates to: Palm Z22

You do not have to turn the screen on when charging. That "broken battery" is actually a lightning bolt across the front of it - indicating charging is occurring.
Whenever I charge my devices, I just plug them in and leave them that way overnight. The charge circuitry will shut off when "full".
Newer battery designs don't have the "memory" problem.
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Hot synch problem - Palm Z22 - stalls on Date book synch....

I have a palm Z22. I've had it for several years. Recently, I downloaded 6.2.
When I hotsync, everything comes up as it should but it freezes on the datebook synch.
Here's what gets done in a nano second:
Package installer
Install
Install Service Templates
Install to card
Hot Synch Exchange
Date Book - it aways stops here....13 green bars, 2 of 12 complete.
Does anyone know how to correct it?
Thanks,
sdm
Post relates to: Palm Z22
This question was solved.
View Solution.

When I hotsync, and the display pops up, I seem to have some double items....
My previous problem (fixed by dbfixit as suggested on this forum) was the hot sync was stalling on the second date book.
I see that when it's hotsyncing, it is checking off one at a time...
Should I delete the duplicates and how do I do that. (they are not listed as duplicates on my hand held that I can see.
All this is hard work for me, so appreciate this forum and all your help. sdm
Package Installer
Install
Install Service Templates
Install to Card
Date Book
Date Book
Address book
Address book
To do list
To do list
Memo Pad
Memo Pad
Addit

Isync3/Ical no longer working with Palm z22

I'm not sure when it started, but all of a sudden my ical stopped being able to sync with my Palm z22. It always used to give me an error message at sync, but I ignored it because it always transferred over 100% of the information I was using anyway (I only use calendar and address book).
First it stopped syncing my contacts, and then finally it stopped syncing the main parts of my Ical. As far as I can tell it still brings over events but places them in the "undefined" tag at 7am that day, without any notes: totally useless.
I tried everything I could think of last night after googling for four hours and eventually an Isyncing caused a fatal error on my Palm which lost my entire contact list. Which now renders the thing useless until I can restore it. I run a business and work out of it!
The error I'm getting says this (I bolded the part I think is the problem, after multiple searches):
"HotSync 3.2.1 started 8/17/08 9:01:14 AM
Local Synchronization
OK Install
iSync Conduit starting 8/17/08 9:01:15 AM
User heather configured for Palm Address Book conduit and corresponding iSync data class, skipping iSync to avoid conflicting modifications 8/17/08 9:01:16 AM
iSync Conduit: Sending Error Response 6: User heather configured for Palm Address Book conduit and corresponding iSync data class 8/17/08 9:01:16 AM
*iSync Conduit: received NULL message, disconnecting...* 8/17/08 9:01:16 AM
OK iSync Conduit
OK Voice Memo
To Do List did nothing
OK Tasks
Unable to sync the file '1.jpg' on desktop. Error code: -8850.
Unable to sync the file '2.jpg' on desktop. Error code: -8850.
Unable to sync the file '3.jpg' on desktop. Error code: -8850.
Unable to sync the file '4.jpg' on desktop. Error code: -8850.
OK Media with 4 message(s)
OK Note Pad
OK Memos
Memo Pad did nothing
Date Book did nothing
OK Contacts
OK Calendar
Address Book did nothing
OK Install
Backed up Saved Preferences.prc
OK Backup
Last sync time and PC ID updated on handheld
HotSync Complete 8/17/08 9:01:21 AM"
Please help - as I said I run my business out of Ical, address book and the ability to sync with my palm.

Internet searches for hours provided absolutely no help either.
I'm actually really cheesed that no one seems to have paid any attention to this issue.
I ended up having to hard-reset my device (everything is backed up on the computer and I can't sync anything new so it's USELESS to me now), reinstall everything from scratch and try again : now I don't get an error message, but when it comes across the "iscync conduit" message on the hotsync message it lags for a LOOOOONNNNGGGGG time. Several minutes at least. The first few times I reset it thinking it was frozen.
And then at the end of all that nothing transfers anyway!
So, I'm done. I'm selling it to someone else. It's now a useless device to me thanks to whatever changed in Mac recently.

Palm Z22 and sync with Windows Vista 64-bit system

I have been trying to sync my Palm Z22 with a new laptop that is running the 64-bit Vista. Based on some posts I had located, I ordered an IrDA Wireless Bridge to try to resolve the connection problem. Something isn't working right and I can't figure out how to fix the problem. The IrDA adapter is listing in the hardware option on the computer so it appears to have installed correctly. The laptop has inconsistently recognized the USB connection when I plug it in however. I can not seem to get the IrDA adapter to recognize my Z22. I've got the Z22 set up to use the infrared to transfer information. I have noted that the "beam" feature is ON. I have looked at APPS and have observed that most of those options are "locked" and when I have clicked on "contacts" for example, it says it's a locked app and can not be beamed. I don't know if that is part of the problem or unrelated. I also happened to observe that the Apps are listed as what to transfer with MODEM connection but I'm not sure why that is even showing as a connection option since I've never used the modem to connect.
I can successfully use my Z22 to connect via USB cable to my Vista 32-bit computer system. I'm not sure what I'm doing wrong in my attempts to use the adapter and connecting the Z22 with the new laptop.
I'm not sure what else to do and would very much appreciate some help with this. Could someone PLEASE tell me what I may be doing wrong re: the setup connection between the adapter and Z22 or any other ideas re: what the problem may be concerning why I'm not yet being successful in getting this setup to work...?
Many thanks in advance for any assistance with this problem.
Post relates to: Palm Z22

Sorry for the delay in replying (bet you were hoping this worked, huh?) but it has taken some time to uninstall & reinstall the Palm software and make numerous attempts to configure the information to again try to sync the Z22 with the laptop. I went back to amazon.com and located the device I'd purchased to confirm it would work with the 64-bit Vista. Someone had posted their success in using the adapter for exactly what I need to do - sync my Z22 with a 64-bit Vista computer. That consumer's posting noted: "The USB 1510 provided the solution. As soon as I plugged it into the USB port of the laptop, Vista went online, found the driver, and installed it. I was able to set up IR Hotsync as I would have on any laptop with a built-in IRDA port."
I don't know what problem I'm having but have noted that my palm desktop software doesn't note what device (Z22) is to be connected and I can't find anything in the HotSync manager that allows me to specify that device. For some reason, I had gotten an error message and it referenced a Treo connection which is odd since I don't have a Treo and I downloaded this Palm desktop from the Z22 site online...? I did note my software on my Z22 is a v. 5 but when I checked various support sites online, it appears to indicate that version on my Z22 would be compatible with the Palm 6.2 version I just downloaded to my computer (and I can't find any information to indicate a newer software for my Z22 is available or how to do that either).
So, I'm back to not being able to get my Z22 to be recognized by my computer via the infrared adapter. I'm hoping that some of the added information I've been able to provide may give another clue of something else I can try before I have to give up and contact Amazon to return this device and either try to decide what other device may be an option. I had checked with a local computer supply store here but they don't carry any type of device for this purpose so that's why I resorted to searching online for a solution to this problem.
Thank you in advance for any assistance you may still be able to provide. I really do appreciate your time with this matter.

Hot Synching Palm Z22 with 64 bit Windows 7

I just purchased a new Sony Vaio running 64 bit Windows 7 and I'm unable to Hot Sync my Palm Z22 to my computer. I've been a Palm user for years, with my current one being my 3rd model and it's been my lifeline but I'm highly agitated and frustrated that the Palm folks haven't posted any updates to handle my current situation. Everything I read here indicates spending additional money to go the infrared route and some people aren't even having success while others struggled a long time to make it eventually sync. Does anyone out there have an identical situation as mine, who'd be willing to give me sound advice as to what I need to do and how to do it in order to get my Palm to communicate with my 64 bit Windows 7 platform? Thank you to anyone who's able to assist.
Post relates to: Palm Z22
This question was solved.
View Solution.

@MrCobol:
This subject has been discussed and beaten to death in many other threads here. The facts (again) are:
1. Palm sold the rights to Palm Desktop many years ago. Railing against Palm/HP makes no sense. If you want an update, complain to Access of Japan. They are the owners of the software, and they chose to drop the ball.
2. Many other companies have struggled to come up with 64bit drivers for their existing software (that they actually own!)
3. Palm OS devices were EOL'd quite a while ago. They were supported through Vista 32 bit. Microsoft changed things, and you chose to buy a 64bit system. HPalm has moved on to a whole new OS and devices, and support for PalmOS is nearing an end.
Yes, it would have been great if Access stepped up to the "plat" and provided a 64bit version of Palm Desktop, but that didn't happen. Workarounds have been provided on this forum by devoted users, and they do work!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Isync failing to ical for palm z22 after upgrade to mac os x 10.5.1

just upgraded my powerbook G4 to mac os x 10.5.1, now unable to successfully complete hotsync. new events on my palm DID get added to my iCal, but hotsync manager dies before completion with an error message. see below for hotsync log details.
previously had os x 10.3.x and was syncing my palm z22 with iCal, address book, etc. just fine. to make it as simple as possible, in isync i un-checked "contacts", and under "calendars" i checked "ignore palm events older than one month". in hotsync conduit settings, "isync conduit" is set as "enable isync", all other conduits are set as "do nothing".
have pored through the many threads on sync problems with 10.5.x but didn't see one with this particular symptom. any insight would be greatly appreciated.
mac: powerbook g4, os x 10.5.1
hotsync manager 3.2.1
isync 3.0 (568.0)
palm: z22 running palm OS garnet v5.4.9
-=-=-=-=-=cut and paste from hotsync log-=-=-=-=-=-=-=-=-=-=-=-=-=
Loading “Apple”
Conduit “iSync Conduit” version 3.0.0
Sync type is Fast
iSync Conduit starting 12/26/07 10:00:56
SyncOpenDB returned 16385 for database DatebookDB, creating a new database 12/26/07 10:01:23
Created database DatebookDB 12/26/07 10:01:35
Warning: SyncWriteDBAppInfoBlock of 268452867 bytes returned 280 for database DatebookDB 12/26/07 10:01:35
Warning: SyncReadDBAppInfoBlock returned 16401, skipping database DatebookDB 12/26/07 10:01:36
iSync Conduit: Got back NULL from rendezvous for request BladeGetAllRecords 12/26/07 10:01:36
iSync Conduit: Sending Error Response 1: iSync Conduit: Could not find database DatebookDB 12/26/07 10:01:36
iSync Conduit: received NULL message, disconnecting... 12/26/07 10:01:36
OK iSync Conduit
“iSync Conduit” failed (error = #16401)

Does your Leopard install DVD look like this?
If you are using a gray disc, they are model specific.
 Cheers, Tom

Palm z22 won't sync with Windows 7

I have a palm Z22 which I only use for geocaching. Has been working fine with Windows XP.
Just got a new computer running Windows 7. Installed from the disc (few years old)..wouldn't sync or recognize the PDA. Downloaded Palm Desktop 6.2 which was supposed to fix the problem..didn't work.
What now?? Would buy another Palm PDA if necessary. Are there any which will work on Windows 7?
Post relates to: Palm Z22

WyreNut wrote:
itisonlyi wrote:
You get asked it every day? Too much of a bother to you?
Assuming only one person per day contacts you about this issue (which I very much doubt), that would mean approximately 120 persons have bothered to ask the question since the release of Windows 7. This does not reflect the many who simply toss their Palm product in the trash, and buy a competitor's product.
It is incomprehensible to me that a patch has not been written yet. And it is obvious that you really just do not care. You present yourself as simply annoyed that you CUSTOMERS are asking for help.
No enterprise that relies on satisfied customers can long survive with an attitude that a portion of their users just don't matter.
Since this is only your third post here I'll try to help you out with some background information how forums work.
Questions that get asked over and over get special treatment - they get responses that are stuck to the top of each section of the forum, and are called "sticky posts". They are placed prominently at the top, and have a dark background to attract the attention of New Users who may be unfamiliar how internet forums work. It's "assumed" anyone looking for answers would scan the top of a section first before posting questions.
Perhaps you missed the one for Windows 7? Did you not get any results using the Search function? How about using the new Tag function to click on "Windows_7"? Have you been trying to sync to a 64bit system via cable? Palm Desktop 6.2.2 works fine with 32bit Win7...
So you feel I don't care eh? Do you see a Palm logo under my nickname? You don't, due to the fact I am a VOLUNTEER here, sitting at home, and offering my years of experience with PalmOS devices freely to those asking for help. I am the highest Kudo'd responder here (kudos=Thank You's), have the highest post count, and yes answering the same question over and over again does get tedious at times!
The plain fact remains that Palm Inc. is ending support for PalmOS devices, and those of us using them are on our own. They sold Palm Desktop to a Japanese company named "Access" years ago, and have gone to webOS as their entire future. Microsoft has changed their OS twice now (since XP), and you chose to purchase it/them. Access finally came out with version 6.2.2 of Palm Desktop (for Vista), but that seems to be the end of the road as far as they're concerned.
One of the basic tenets of business is to attract new customers constantly. Palm's PDA line was discontinued due to lack of sales. Yes, I would have loved to have seen a TX2, or at least see Palm actually advertise and market what they actually had. Palm Inc. has moved on, and would like everyone to purchase a webOS device now.
Welcome to the Forum, and I hope you get the answers you are seeking.
WyreNut
Message Edited by WyreNut on 01-06-2010 06:19 PM
Status as a volunteer does not bestow license for rudeness.
It should be reasonably simple to provide a link to a summary of the Windows 7 sync problems, rather than replying to the questioner in the manner you did.
A problem so often asked about deserves to be handled helpfully, not sarcastically. Actually, no request for help of any kind should be treated so disparagingly.
And, although I have no intention of getting into a pissing contest with you, you are way off base in your response to me, dripping with disparagement and sarcasm.
Clearly, in your mind at least, anyone daring to criticize you must be an ignoramus.
I did not search the forum to arrive here.
I came to this forum page from an outside link. Had I realized it would bring me here, I would not have followed it.
I long ago gave up expecting anything helpful in the Palm forums as it relates to this issue.
You did however provide one major piece of useful information: that Palm has literally abandoned PDA users. Yet as recently as last November, the Palm Store in my City was actively selling PDA's including the Z22. One would think that those newly purchased devices would be supported for some reasonable amount of time, like at least a year!
Now I know what future products not to buy. And whom not to engage in conversation.

Palm Z22 and issue with using Outlook 2007.

Info: Palm Z22, Desktop software for Palm is updated to most current, Outlook 2007, 32 bit Windows Vista computer.
I have been using Palm Z22 for several years. I want to use Outlook 2007 but cannot get the data from the Palm device or the Palm desktop software transfered to the Outlook 2007. I have tried a reinstall of the Palm Destop software, including choosing the Outlook option over the Palm option and nothing happens.
My goal is to use Outlook 2007 to sync with the Palm Z22 device and vice versa. I am wanting the calendar primarily.
Thankyou for any help.
Post relates to: Palm Z22
This question was solved.
View Solution.

You need the Outlook 2007 conduits.
Click here for the download page;
http://kb.palm.com/wps/portal/kb/common/article/8716_en.html
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Palm Z22 frozen touch screen

Hi -- I can turn on my Palm Z22, I can reset it, i can use the buttons, but the touch screen doesn't work at all. Does anyone know a fix for this?
Thanks,
Betsy
Post relates to: Palm Z22

To add to this.....I just performed a hard reset and after confirming that I wanted to delete all data, it then asked me to "Tap the center of the target" with the stylus. The target just keeps alternating between top left corner and bottom right corner in an endless loop and won't leave that screen no matter how many times I tap the target. Is my Z22 gone for good?
Thanks for any help.
Betsy

Palm Z22 won't power on

I was using my Palm Z22, put it down and returned to it about 5 minutes later and it would not turn on. It had almost a full charge on it. I plugged it in again and it still would not turn on.
Any ideas?
Thanks,
Bill
Post relates to: Palm Z22
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View Solution.

Plugged my palm into the ac power adaptor to set up for the overnight charge.....walked away.....
About an hr later, walked by turned it on and.....
It WORKS!!! All my contacts and everything are there!!!
I'm so darned happy
Post relates to: Palm Z22
Message Edited by Eden08 on 10-05-2008 04:13 PM

Palm Z22 Desk Lost Data

I use Vista and Palm Z22. Recently I noticed that some information, strangely not all, that I inputted in Calendar, disappeared after a while. Please advise how to fix this problem as soon as you can.
Thank you.
Post relates to: Palm Z22

I'm having the almost exact same problem. My boss was having no updates from repeated HotSyncs. Unfortunately, he asked for my assistance (I'm the "tech guy" but I have NO expereince with Palm). I looked at his Palm Desktop app. and noticed that in the "user" selection it was set to "None." I used the pull down menu to select his user name. ALL of the recently entered information disappeared! I could go back to the "None" slection and it looks like all of the files got updated at the moment I changes the user. Is there any way to get this data back?
The version of Palm Desktop is 4.2.2 running on Mac OS 10.4.11. The device is a Z22.

Palm Z22 screen problems.

Hello i own a Palm Z22. yesterday the screen on it stoped working. i was playing solitair on it the night before the screen stoped working. i had left it on my living room table. i have tried resetting the device but that has not worked. is there anything i can do to fix it? Or do i need to have it replaced? i use the device for my job so i really need to fix it.
Thanks,
Morgan L.
Post relates to: Palm Z22

Have you done a soft or hard reset of the device yet? To do a soft reset if you do not know how to do one, is you put the stylus in the reset hole in the back of the device. If you do not know what a hard reset is go here http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887. Now I should tell you this will remove everything from the device and restore it back to factory settings. So you should sync it to a computer so you have your data backed up.
If you did a soft and hard resets and the problem is still not resolved you need to have the device repaired or replaced. You can call into our support at 866-935-7256.
Post relates to: Treo 800w (Sprint)

Broken Palm z22?

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