Broken power adapter.

okay, well i have a serious problem..but i dont wanna have to bring it in and get the computer worked on, my a/c power adapter had 2 parts, the headphone type jack, and the shield around it. the headphone type jack broke off inside of the slot to charge it, and not the whole thing, like..not long enough piece to where i can just pull it out. theres about a 1/8 an inch piece stuck inside of it. and i dont know exactly what to do, has anyone else had this problem and might be able to help? and if i brought it into apple..how much would it cost me to fix it?

The power adapter problem has been reported on this board before. Various Apple resellers charge different amounts. Check with your store, also check if it is under warranty to see if they will fix it under warranty. This is a user to user board.
You might find one of these vendors cost less than Apple to repair your machine:
http://www.dttservice.com/
http://www.powerbookresq.com/
http://www.microdocusa.com/
http://www.macspecialist.com/
http://www.techrestore.com/
To avoid problems with the power adapter in the future, I recommend reading my guide here*:
http://www.macmaps.com/frayguide.html
- * Links to my pages may give me compensation.

Similar Messages

New power adapter and battery, still not working?!

A couple days ago, my macbook stopped charging. The power adapter was plugged in, but there was no indication that it recognized it or was charging, so I figured it was a broken power adapter. I bought a new one, plugged it in, everything was fine - until the next day. The new power adapter stopped working as well. So, I go to the genius bar, and they tell me it's my battery. I buy a new battery and plug in the new charger. Everything's working again, until I unplug the power adapter to move my laptop into another room - and now it's not charging again! I tried every power outlet, and something is definitely wrong with the macbook itself. I'm pretty frustrated since I've now spent $200 on new stuff and the problem still isn't resolved.
Does anyone have any ideas?

A, I love Alexia Potatoes--I think I'm having some garlic mashed with dinner tonight.
B, Have you downloaded and applied this firmware update?
http://support.apple.com/kb/DL1311
Before you do so, you may want to try just a plain old SMC reset:
http://support.apple.com/kb/ht3964
Good luck!

IPad won't charge using power adapter but will charge via USB

I have an iPad 1 that recently stopped charging using the power adapter. "Broken power adapter or cable" I thought and reached for a spare that I have. That didn't work either. The original power adapter however DID charge another iPad without any problems, so the problem cannot be with the adapter or cable.
Now this is the wierd bit - using the original cable plugged into my laptop I get the usual "Not charging" message but the iPad DOES charge slowly this way.
I rebooted the iPad, restarted it in recovery mode and restored the firmware, cleaned out the 30-pin connector port - all those useful bits of advice that you find on the internet but all to no avail. The iPad just will not charge using any of the many original Apple iPad charger sthat I have been able to get my hands on but will only charge on an underpowered USB port!
The 30-pin connector must work otherwise it wouldn't charge via USB. Can there be some kind of wierd internal hardware defect that might cause such behavior?
I fear that if I take a 3 year old iPad to the Apple Store they might just give me their best smile and show me the latest iPads but this old iPad works fine otherwise and I don't really want to replace it.
Anyone got any ideas?

Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
And this - Unplug the charger from the iPad and then replug. May resume charging.
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

Power adapter male pin BROKEN

My son called today with power adapter problems...took awhile for me to figure it out, but the tip of the adapter pin has apparently broken off inside the computers female power port. (the pin is flush with the metal collar while it protrudes about 1/8" on mine) I think it must have broken at the insulation.
If he's very careful, he says he can get the pin in and the battery still apparently charges but the light is always green.
How can he get the broken piece out of the computer and is there a replacement part for just the power jack??

Getting the stuck pin tip out of the computer is tricky. I have heard of people putting a drop of superglue on a thin object (like a nail) and inserting it into the hole, hoping to glue the nail to the pin without getting it on anything else.
I once removed a pintip that was loose in the jack by making a fine wire into a soldering iron tip, then quickly touching the pintip with a glob of solder then turning off the heat. It stuck and I pulled it out. I just didn't have any glue handy.
If you cannot get the tip out, you are likely looking at replacing the DC input board. Also, I have not seen replacement power plugs, so if you cannot fabricate from used adapters, you probably have to get a new power adapter.

2010 Macbook Pro Power Adapter broken?

We have a 2010 Macbook Pro 13" that was working perfectly fine since we bought it last June. What a surprise, just out of the 1 year period and suddenly the power adapter starts to malfunction. One day we noticed that the charger was plugged in but the light wasn't on and the battery icon showed the computer wasn't charging. I unplugged and replugged the plug into the wall a few times and finally the light came on and the computer showed a charging symbol. The next day when we plugged the charger in again the light again didn't turn on and computer was not charging. We tried jiggling the plug and replugging it and after many tries was able to get it working again. This has been going on for a few days now.
Today while the laptop was plugged in, it suddenly crashed, rebooted itself, and the date/time was reset to many years ago. Wifi didn't seem to connect for a while, but eventually it did and it seemed the date self corrected. Tonight, we have been unsuccessfull in coaxing the charger to work and finally decided to post here. Since we are out of our 1 year limited warranty, we are no longer eligible for Apple Care or charger replacement. Do we have to shell out the $79 for a new adapter? Is it really the adapter that is broken, and not the macbook? I've seen some other similar issues posted on the board but didn't really find a solid answer to the problem.

This has happened to me too, at least a couple times. I think that one problem is the power adapter cord is not designed for repeated twisting and bending. It should be, but it isn't. From now on, I will be gentle with it and that may prevent failure. Be careful with the LED (green/yellow light) end. Do not bend it much from the end to a couple inches from the end. Apple's peripherals (ear buds, power adapters, etc.) do not measure up to the standards of its iPods, iPhones, and computers. They never have. It's frustrating.

Lenovo X60 power adapter broken down

The power adapter of my Lenovo X60 laptop broke down and I'd like to fix it.
Since I don't have a schematic I'm just checking and trying to find out the damaged part. I've replaced a power MOS transistor but it seems to be ok. I've also checked the trafo and several diodes and all of them seem to work.
There are three IC's whose part numbers I can barely read. One of them seems to be an optocoupler.
I was wondering if someone could tell me where to find a schematic and a part list. Thanks!.

alfcat wrote:
I was wondering if someone could tell me where to find a schematic and a part list. Thanks!.
You may be able to find something via Google, e.g. this for the charging circuitry in a Lenovo dock that may give some hints. Keep in mind that (1) it's not an official Lenovo schematic and (2) you use it at your own risk.
IMO it's cheaper and easier to buy a used adapter on eBay or similar. But I do appreciate that there's a challenge and satisfaction that comes from fixing a broken device on your own
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

Can I replace my power adapter for free within warranty for the hook which is used to coil the cord on the power adapter is broken.

Can I replace my power adapter for free within warranty for the hook which is used to coil the cord on the power adapter is broken when fall down.

Hello vanexe,
Welcome to the HP Consumer Support Community.
This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. It is not a venue to contact HP directly. If you have additional or direct feedback for HP about their products or services, please use the link below for alternate contacts.
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
Thank you.
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
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My power adapter is broken... )=

i've had my macbook for about a month now and haven't experienced a serious problem until now.
about 3 hours ago i noticed that (while it was plugged in) the light on my ac adapter was off. which has never happened before unless the actual plug fell out of the wall or something, but that wasnt the case this time.) i kind of moved the power cord a bit, and the light flickered on, but a while later it turned off again. it's been a continuous battle for the last few hours of moving the cord, twisting it, holding it in a strange position, etc, in order to get the power to flow through it. but now, finally, the light wont turn on at all, and as i'm taking a look at it i notice that right at the base of the cord, on the end that connects to the macbook, the rubber part on the cord seems to have come out of the plug and you can see exposed wire. its hard to explain, but its obviously not something i did to it, it looks like the rubber on the base of the little plug melted or something, causing the cord to come loose from the plug.
my question is: i didnt purchase an apple extended warranty when i bought this thing (figures, doesnt it? i'm sure if i had bought it i would have never had ANY problems) so all i have is the limited warranty that the macbook comes with. if i take my power adapter back to the apple store, will they replace it for me? or will they give me a hard time? will they make me pay for a new one? if so, about how much?
this is terriby depressing, seeing as how right now i'm out of town (which is also why i dont have any of my product manuals to look through myself and come up with my own answers) AND going to continue to be out of town until tueday and there isnt a single apple store in this city that i'm in now. i wont be anywhere near one till i get home, which means for the rest of this time my little mac book is going to dead, since we all now how AWESOME the battery life is once its not plugged in. ugh. nice going apple...
sorry. i'm bitter. maybe i shouldnt be... but this is just a huge inconvenience and i wont be able be able to work from my laptop for the next few days and i'm irritated. because that defeats the purpose of having a notebook that you can take away from.
)=

No worries. Bring it in and they will replace it if it's within the 1yr warranty (which it is!).
Good luck!

Could I have got a new power adapter for free?

My power adapter for my mac stopped working recently and as far as I know I didn't cause any damage to it myself.
I read the following on the apple website:
Additional Information
Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. Pending the results of evaluation, you may or may not be eligible for a replacement adapter free of charge. Signs of accidental damage would negate any coverage. Be sure to bring in the computer used with the adapter; it is required to process potential adapter replacements.
Which seems to suggest that even out of warrenty, if the charger has broken of it's own accord you can still get a free replacement?
I took my adapter and mac to the shop, they said there were no signs of accidental damage but said I still have to pay for it. I referred to this statement from the website but they were very dismissive and kept saying it was out of warrenty. Perhaps i'm reading the statement wrongly.
Just wondered if anyone could clarify :-)

As you indicated, it depends on the results of the evaluation.
Apple takes responsibility when design faults cause certain failures, especially when it represents a safety concern. There have been a small number of cases where failure met certain characteristics that Apple deemed that it should not have happened, regardless of age or use.
I am reluctant to indicated the specificity of some of these issues, because for many reasons Apple would not want us speculating on the subject. Suffice it to say your product failure may not have met any particular characteristics associated with failures deemed to have extended coverage.
If your product failed for an unknown reason, or apparently a failure stemming from age or normal life expectancy use, and it was after the normal expiry of warranty, then no further consideration was given. You need to buy and pay for a new one, unless you yourself, can provide extenuating circumstances to consider.

Minor Problem with MagSafe Power Adapter

I got my MBP almost a year ago now (partially why I'm asking the question) and I've noticed that my power adapter doesn't always show the charge light. Sometimes it is not on at all, and sometimes it is less bright in color (both green and amber).
If I remove it and put it back it usually corrects itself.
It if fully functional; even if the light is completely out and plugged in it still shows as charging.
So, is this normal? I never remember having this sort of problem with my PB G4.

I would think the led light on my adapter cable was broken, but I discovered it works fine on a co-workers MBP. His adapter, which we know works, does NOT work (ie. the led does not come on) when attached to my computer. This indicate to me that the problem, whatever it is, can sometimes be with the computer and not the adapter.
I would be curious if others with apparently dead leds have tried their chargers on other MBPs.
Here's the long version of my story:
My 5W MagSafe completely fried after only 9 months.
The new adapter was fine for several days until this morning.
My "low battery" warning popped up, so so I plugged it in to recharge and immediately noticed the little led on the charger cord did not come on.
I found it hard to believe that I had another bad adapter, so before making the trip back to the store, I went into the studio where there are some other MBP users.
I plugged my adapter into another laptop and the led came on. It appeared to function completely normally. I tried MagSafe adapters from two other MBPs, but the led did not come on on either of them while attached to my computer.
This made me think there was some sort of problem with the connector on the computer itself. Just visually, it appears to be clean and corrosion free.
The next obvious step, it seemed, would have been to try swapping batteries with the other laptops, but mine is a 17" and everyone else here has 15"... and so we have different battery sizes.
One of the people here at the studio had a little utility called "Coconut Battery", that reports information about the battery health. When I ran it on my laptop, I got what I thought were rather surprising results.
It showed the usual things like current charge (21%), battery capacity and so on. But under "Additional Info" it said "Charger connected: Yes" and "Battery is charging: No".
I figured this narrowed it down to a problem with the battery. But as I was showing these results to my co-worker, the "Current Battery Charge" changed from 21 to 22%. Huh? We left it plugged in and it continued to show a steady climb in the charge, as if it is working normally. Except there is no led light, and the software still says it is not charging. Odd.
I then noticed that the built-in battery level indicator on the status bar was also showing the same increases. The led lights on the back of the battery are indicating an increase as well.
Just out of curiosity, I ran a second battery health analyzer program and again got these conflicting results. This one reported the same battery charge and capacity and so on as the previous one. It also recognized that the laptop was running off of AC power, that there was a battery, but it said "Not Chargeable."
So now I am going to let it continue until I have a full charge and then see if the computer will run as usual from the battery.
I don't think the store here is going to give me another adapter since this one appears to work just fine on the other computers.
Any thoughts on why the led would work on other laptops but not mine?
Why the battery health monitors report that the battery is being charged, but also that it is "not chargeable"?

Satellite M50-159: What is the part number of the origanal AC power adapter

My power adapter has broken and up until now i have been using a universal adapter but the connection is loose and takes a while for the orange light to turn on.
My question is what is the part number of the original AC adapter that came with this laptop. I have just ordered what i thought was the correct power adapter part number was PA3468E-1AC3 but the connecter did not fit into my laptop even though the toshiba website said this power adapter was compatible.
Please help
Alex

Hi dear friend,
you had the wrong partnumber. What you need is PA3283U2ACA (K000028790) which is the right one. Heres a link where you can check the connector of the AC-adapter:
http://www.sparepartswarehouse.com/Toshiba,Laptop,Part,K000028790.aspx
I hope you will get what you need. :)
Greets

New power adapter for old macbook - It doesn't work!

Hello!
My MacBook is 3 years old. My power adapter got broken at the end where you put it into the socket.
Now I bought a new power adapter. The adapters have changed now. The end where you put it into the computer looks now a little bit different. But they told me in the Apple Store that it will also fit my 3 years old Macbook.
At home it really fit my Macbook but it didn't charge. Nothing happened, no light. How can that be? Then I combined the two, the end for the socket of the new power adapter and the other part where you put it into the computer of my old power adapter. Now it charges. So is the problem after all the part where you put it into the computer of the new power adapter that looks different now?
Or what can I try now?
Thank you for help!
Sorry for my bad English.
xenchen
Message was edited by: xenchen

You may need to download and install the SMC firmware update:
http://support.apple.com/kb/DL1312?viewlocale=en_US

Need apple 23in cinema display 90w power adapter replaced

need apple 23in cinema display 90w power adapter replaced

I phoned Apple Care (without having a plan) and they sent me one for £47 then charged a further £8 for not sending the broken one back, lol.

Satellite Pro A60: broken power port

This is the hole in the laptop where the power adapter plugs in. The pin inside that hole has broken off inside the adapter. Does anyone know the part number for this thing, the power hole with the pin inside? And where I can get one online?

ASP says they can't offer a replacement on that part and wants £280 for a new mobo. They were very helpful though and suggested I check ebay for alternatives.
Someone on ebay is selling a used A60 motherboard. The picture looks identical to my A60 pro board. Can anyone tell me if I'm correct to believe they're the same? Or even better, what are all the models that use the same motherboard as my A60 Pro?

Part of my power adapter broke off in powerbook power point!

i unplugged the power adapter from the powerbook and the male end has broke off and stuck in the powesupply hole. so wedged in, is there any safe ways to fix it? never opened up my powerbook and had a looksy.... :[

I've done this once. Some have suggested putting a drop of superglue onto the tip of a small stick (like a toothpick) and carefully touching it to the broken tip.
I had success heating a small glob of solder to a small wire with my soldering iron, and touching it to the broken tip, then removing the iron quickly. I held the wire with tweezers. One has to be careful in any event to not touch the outer hole with glue or solder.
Naturally you remove the battery first. Access to the power jack isn't much better when the computer is opened.

Broken power adapter.

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