Broken Power button and broken home button
Last night my phone was acting weird... home button went out first then power button ive seen and tried the videos on youtube.. some work for about a day then my home button goes back to not working... not sure what to do. my phones warrenty and what not is to no use... its exp.
not sure what to do... THIS *****
Make an appointment with Apple and take your phone in.
Similar Messages
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How to restart iPhone 5 with broken power button and frozen home button?
How to restart iPhone 5 with broken power button and frozen home button?
hmm..just realised that waiting here for answer is like watching paint drying.. Thanks Apple!
So best option is..
1) backup your phone
2) log to iCloud
3) erese your phone
4) pug and restore your phone from backup
.. I'm clearly starting to dislike this company and seriously considering switching to someone else. -
i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work. -
my iphone blanked out and will not cut on i tried holding the power button and the home button any advice?
Hey there mello12,
It sounds like you are not able to turn on your phone. You should use these steps in the following article to help resolve it, or setup service if needed:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for using Apple Support Communities.
Take care,
Sterling -
My iPod touch 5th Gen. wont start up past the apple logo,ive tried holding the power button and the home button,and it wont start up. What do I do?!?!
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
when i press the power button and the "home" button it lights up the screen. however.... the screen is magnatized like 300% percent. and i cant open it or anything becasue it wont let me move the screen!!! what to do??
Yup! I've been there! You just have to double-tap the screen with three fingers and the zoom should go back. You have to turn off the feature in Settings>Accessibility>Zoom>and turn the switch off so this won't happen again when you double-triple tap.
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My new iphone 4s would not discover bluetooth. I called apple, and the guy was great!!! He told me to hold the top button and the home button together and do not let go until the apple logo came up, this would do a hard reset. Then when it reboots, you turn on your bluetooth in paring mode, and then turn on the bluetooth on your iphone 4s and it will find your bluetooth device. Simple, yet it works!!! Hope this helps those of you having the same problem I was having trying to connect your bluetooth.
My new iphone 4s would not discover bluetooth. I called apple, and the guy was great!!! He told me to hold the top button and the home button together and do not let go until the apple logo came up, this would do a hard reset. Then when it reboots, you turn on your bluetooth in paring mode, and then turn on the bluetooth on your iphone 4s and it will find your bluetooth device. Simple, yet it works!!! Hope this helps those of you having the same problem I was having trying to connect your bluetooth.
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Ipad2 won't shut down even when i press the sleep/wake button and the home button at the same time.
I can't shut down my ipad2 even when i press and hold the sleep/wake button and the home button at the same time.
If the screen appears to be zoomed in, then does tapping the screen with three fingers zoom you back out ? When zoom is on you should also be able to scroll around the screen using three fingers on the screen.
If you are seeing the keypad then that should be for the iPad's passcode, I assume that you have one set ? If the iPad is disabled then I wouldn't expect the keypad to show. -
my phone is frozen and wont respond to holding the sleep/wake button and the home button how do i unfreeze it?
See Here for
Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
my iphone 4 stopped working suddenly....it wouldnt charge or anything...i was told to push the on button and the home button at the same time and it came back on.
is this a fault with the iphone????
i cant have my phone switching off randomly...any help please...thankyou.sometimes it happens, a hard reset will sometimes solve the issue.
If the issue starts happening more often, I would consider restoring the device to factory settings to install clean software. If the issue still persists after that, the device might need a hardware repair.
More info on backing up and restoring the software: http://support.apple.com/kb/HT4137
Good luck
Stijn -
my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is dead
If it is one year old minus one day it is still under warranty. If it is more than a year since you purchased it then yes, the warranty has expired.
Millions of iPads have been sold. Most continue to function long after their warranty has expired. Check the many requests about updating the iOS on the original iPad on these forums and you'll see that there are many iPads still working after three years. My iPad 2, which I had for over two years is still working well for my son in law who took it over from me when I bought a new one.
Given that there will always be a few iPads that fail early. Most of those will be covered under warranty. But some will fail after the warranty has expired and before the owner expected it to. I'm sorry to hear that you are in this category. Take your iPad to an Apple store and have it looked at. They will provide you with alternatives, one of which is to purchase a like model to the one that failed at a discount. You can then know your options and make the best choice for you. -
I have an iPhone 3Gs and it has froze on the apple logo. I have held the on/off button and the home button together but the apple logo keeps reappearing. What Can I Do?
Try plugging it into your computer, see if that clears it up or if you can perform a restore from your latest backup.
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plz hlp
- See if resetting the iPod will make it visible in iTunes so yu can restore the iPod.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Last, see if DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
So , It was Late At Night And I Put My Ipad On The Chager , And When I Woke Up It Is Not Turning On , Or It Is Not Charging , I Tried To Reset It By Holding The lock button And The Home Button But It Is Not Working
Hello ipadisbroken,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Have a nice day,
Mario -
i tried everything everyone told me,still doesnt work help with my problem please
If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless. It is likely what you already tried but I want to be sure...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
my ipod wont turn on, its a ipod 5th gen- I turned off my ipod and then when I went to check it later it wont turn on this is the second time it happened, I tried to charge it its not recognizing it, I have heard that you can try to press the power button and the homebutton to make it work, when it happened the first time I did that and it worked but since my home button isn't working what can I do, can I try to fix it or do I have to go to apple and ask, can anyone help me plz
Hello, pravin729.
Thank you for visiting Apple Support Communities.
I understand that your iPod touch will not turn on. I would start with going through the troubleshooting steps in the article below.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
http://support.apple.com/en-us/HT201412
Cheers,
Jason H.
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