Broken Reader XI installation

After attempting to install the Reader update, the software is non-functional. Attempts to re-install produce a system error. I cannot uninstall and there does not appear to be a repair function Is there an easy way to fix this? I have Acrobat, so I can open files on my computer, but I can't open anything on the internet.
Thanks!

Hi Pat,
I was able to successfully remove the old install, but I was unable to
install Reader XI. There was an error during the "Patching Files" phase.
It said:
Error 1328. Error applying patch to file C:\Config.Msi\PT97D8.tmp. It has
probably been updated by other means, and can no longer be modified by this
patch. For more information contact your patch vendor.
I wish I had a patch vendor to contact. So I did manage to install Reader
X, with no issues. We do have Adobe CS4 loaded, maybe it is too old? I
think for the time being this will work. I'm figuring on installing
Windows 8 and starting with a clean slate at some point, and I'll give it
another try then.
Thanks for your help Pat! It mostly got things fixed.
Tom

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The key, during both life and death, is to recognize illusions as illusions, projections as projections, and fantasies as fantasies. In this way we become free.
Date: Mon, 10 Sep 2012 04:54:45 -0600
From: [email protected]
To: [email protected]
Subject: Help with Adobe Reader update installation on mac book pro
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