Broken screen backup required

Iphone 5 screen broken, both and needs recovery. Can't enter passcode and Siri is not working on voice activation. Help!

With a broken screen you will not be able to perform a backup, as it requires you to enter the passcode. You will only be able to use the last backup you had made.

Similar Messages

  • My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to backup to it. I haven't backed my old one up in over a year because the storage is full. How would I back it up to iCloud on a Dell or Toshiba computer?

    My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to back up onto it. I haven't backed up my old one in over a year because there's not enough storage. How would I back up on iCloud to a Dell or Toshiba computer?

    Hi Linda Loo Loo,
    If you have backed up previously to iTunes on a specific computer, even if it has been a while, you may be able to still backup even if you are unable enter the passcode on your iPhone due to a damaged screen. You may find the following article helpful:
    If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
    Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
    When the backup and sync is complete, restore your device.
    When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
    Select your device in iTunes and choose the most recent backup of your device.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Regards,
    - Brenden

  • Backup and sync iPhone with broken screen

    I recently dropped my iPhone 5s and broke the display.  The phone itself is fine; I can still hear it receive text messages and emails but the screen iself is blacked out.  I am assuming that it is a hardware problem.  Anyway, my friend tried to reset by pressing the home and power button.  Now, whenever I plug the phone into a charger or my computer, the phone emits an incessant beeping noise every 5 seconds.  What is this noise?  And also, I can no longer use features on my phone like Siri and such after my friend tried to reset the phone.  Is my phone broken?  I cannot really tell if this is a problem that can be fixed with a new screen or if there is something worse wrong with my phone.
    Additionally, I have tried to backup my phone by connecting to my computer but it doesn't allow a backup to take place because it needs a passcode to be entered on the phone itself which, of course, is impossible since my display is broken.  However, I was able to synchronize my phone to my computer.  My question is that, if I get a completely new phone, can I restore to a previous backup and then synchronize to the most recent synchronization?  Also, if you have any knowledge on the other questions, I would greatly appreciate some information.  Thanks!

    convertedluddite wrote:
    Hello,
    I apologise if this is a really stupid question.
    I last backed up my phone a few weeks ago, carried on taking pictures with it etc, and then dropped it, breaking the screen which turned black with a single white line down the middle.
    I can receive calls by guessing where to swipe so it is sort of working.
    A new iPhone is in the post, but I can't back this phone up because I get the following message when I try:
    "iTunes could not back up the iPhone because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up."
    I have been searching the web, but can't find a way to unlock the phone.
    So (unless anyone has a genius idea, in which case I will love them forever), what will I lose if I don't sync?
    I don't think I should lose the photos I took since my last sync, since Photostream should take care of that, no?
    Many thanks, C
    There is no way for you to backup with a broken screen.
    You will lose whatever wasn't backup.

  • Backup of an iPad with broken screen

    hi all,
    I have an iPad of a collegue with a broken screen, it just gives a few brightly colored lines. I can't see anything and can't type in the PINcode. There's no current backup and I would very much like to make a backup. I now, my collegue should thought of that befare, it's probably a lesson ;-)
    When I connect it to iTunes it asks me unlock the device but I can't see the keyboard and it isn't working at all.
    Is there a way to enter the pincode on a different way? Can I connect it to the iPad keyboard dock and type in the pincode?
    any help would be very much appriciated.
    best regards,
    emiel stroeve
    the netherlands

    In order to save on shipping and repair costs, you might want to look up a local Mac expert. That way, you save on shipping and repair. Find one who offers a warranty, and comes with references.

  • Xperia z1 broken screen can i do a backup without fixing it ?

    i have the phone but it has a broken screen which i cant use the touch totally and i have a password that i cant open but the touch isnt functational so is there any way that i could do a backup to my other phone without fixing it?

    If the LCD still works but touch is damaged then you can use a USB OTG cable and a USB mouse to take control of the touch function
    For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

  • TS3992 Hello there, this message appears on my ipad screen and it wont allow me to operate the ipad "iCloud Backup requires a Wi-Fi connection to successfully back up to iCloud. Make sure your iOS device is able to connect to the Internet over Wi-Fi."

    Hello there,
    This message appears on my ipad screen and would not allow me do anything on the ipad. "iCloud Backup  requires a Wi-Fi connection to successfully back up to iCloud. Make sure your iOS device is able to connect to the internent over Wi-Fi."  Please any idea of what to do to get rid of this message from the screen.
    Thanks.

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

  • Broken screen now locked out because of passcode, help unlocking?

    Okay so after a hopeless battle of my phone working and not and then working and so on I finally bought a new iPhone but because I never took my passcode off and because it does resond to touch I can't back up my phone to put all my stuff the new phone, I am beyond frustrated.. Help?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

    How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

    If the messages are stored on the device and you can power the device up you can use the application posted at https://community.verizonwireless.com/thread/770529  , the application has a screen capture option and you can use the screen as a guide to install MyBackup from Market or a number of backup apps from Market and then you can run the applications and backup data to your SD Card to restore to the replacement device.

  • Re-Setting phone setting with a broken screen???

    Hi,
    Is it possible to re-set the original factory setting on my Curve 8900 with a broken screen? I'm wanting to sell it on ebay but not with all my personal stuff on.
    Thanks
    Phil

    How to delete all data on a BlackBerry
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • TS3682 I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1!  This is what I get for buying an Ipad twice in a week because of a broken scre

    I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1!  This is what I get for buying an Ipad twice in a week because of a broken screen? $500 the first buy and then another $299 plus tax for the swaped out one that I can't restore with my backup data.

    I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
    However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
    Copied from the article that linked you to this discussion ....
    Resolution
    Update your device to the latest version of iOS to be able to restore the backup.

  • Can the screen from a 20" 2004 be used to replace a broken screen in a 2006?

    I have a 2006 iMac G5 with a broken screen (20").  I also have a 2004 G5 with a bad video card.  Can the screen from the 2004 fit into the 2006 as a replacement?

    You need to be able to:
    - Read those files from your old machine.
    - Transfer them to the new machine.
    Unless you were intending to buy an external drive anyway, you don't need to buy the external drive just to transfer files. As long as your old machine is connected on the same network, you can transfer the files using Network File Sharing from your PC to your Mac.
    I would however recommend purchasing the drive to use for backups with your Mac. Time Machine on Mac makes backups a breeze.

  • Broken screen, not able to log in, need to do system restore

    1. Pavilion dv6500 laptop with broken screen.
    2. Operating system: Vista
    3.Error message: "The User Profile Service service failed the logon. User profile cannot be loaded"
    4. Microsoft updates?
    I need to know (a) the key stokes required to carry out a system restore to a saved restore point and (b) the key strokes to carry out a hp system recovery without being able to see the screen.
    I need this to try to retrieve the data I have on a laptop with a broken screen and vga port. I have been using an HDMI cable to connect it to a monitor but recently, vista stopped allowing me to log into my user account (giving the error above). To fix this I would use safe mode to modify my registry but safe mode does not project through the HDMI port to the external screen.
    Therefore, I would like to know (a) the key strokes required to restore to a saved restore point and (b) the key strokes to carry out a hp system recovery without being able to see the screen or use the mouse.
    Thanks.

    Simplest solution to retrieve data under those circumstances to me would be to remove your HDD
    Plug it into another computer by eSata
    Then just copy whatever you wanted onto the other HDD.
    If my reply was helpful please click the "Kudos" star.
    If your problem is solved please click the "Accept as Solution" button

  • Cannot back up iPhone with broken screen (asking for password).

    So I have pretty much destroyed my phone in a biking accident.  It somewhat functions, but the screen is so badly damaged that I cannot operate it.  It destroyed the frame enough that it cannot read my sim card for what it's worth.  Anyway, I wanted to perform a last backup before I got rid of this thing and it is asking to put in my password on iTunes.  The problem is that I cannot type it in cause my screen is so far gone.  Any options for me?
    Also, is there a way to wipe it clean without using the screen?

    Same thing happened to me: broken screen on iPhone 5; iTunes prompted me to unlock phone when attempting to do a tethered backup & sync; same computer I always did backups/syncs on and didn't need to unlock phone before screen was broken. My solution, because the phone looked otherwise fine (doesn't sound like yours is though) was to remove my girlfriend's iPhone 5's screen and temporarily replace my broken screen with hers (followed iFixit tutorials).  Everything worked (good thing, otherwise I promised I would buy her a new phone) and sync w/ backup started without me having to unlock the phone, then I put the screen back on the original device and now I'm waiting for my iPhone 6 to come 9/19 and I'll restore from backup. So the broken screen was obviously the thing that triggered iTunes to not allow a backup without unlocking. Another sign something was wrong before I swapped screens was when I connected the broken phone to the charger:  I got a repeating charging-bong sound going off at about a three second interval between bongs.

  • Anyway to get pictures off with a broken screen.

    anyway to get pictures off with a broken screen. will not connect to laptop and not backed up in backup assistant plus

    If the Pictures are on your SD Card then simply pull the card phone off then you can use a Card Reader and pull them to your Computer = transfer..  But if the pictures are in the Internal memory it may be a bit hard to get them off unless you have a USB cord that goes between the phone and the Computer you might could Transfer them that way.. have you Tried this..

  • Broken screen but need to enable mass storage mode blind

    Hi there.
    I have a Curve 8900 with a broken screen. I have connected it to Blackberry Desktop Software to get anything I can backed up. It appears to backup all application & organiser things, but wont let me sync music, pictures, or videos.  Troubleshooter suggests that it's because I haven't enabled Mass Storage, but obviously I cant see the screen to see if prompts me to enable it. I have tried connecting my phone and randomly scrolling to see if I can click "yes" to enable it by chance, but it is just as likely that I have clicked "do not ask me again" and then clicked "no" as well.
    Can anyone guide me through the long way of going into settings and changing it manually, bearing in mind that I cannot see what is actually happening? Or does anyone know a way around it?
    Also, my menu was exactly the same as when I originally got it, with no added icons. I seem to remember 'settings' being on the last row but not at the very end. Thanks.
    UPDATE- ok i've worked out how to get into settings, but can someone tell me how to get to Enable Mass Storage mode from there? Like either how many rows to scroll down etc, or if pressing a letter takes me to the correct option, and then where from there?

    Also, my menu was exactly the same as when I originally got it, with no added icons. I seem to remember 'settings' being on the last row but not at the very end. Thanks.
    UPDATE- ok i've worked out how to get into settings, but can someone tell me how to get to Enable Mass Storage mode from there? Like either how many rows to scroll down etc, or if pressing a letter takes me to the correct option, and then where from there?

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