Brother DCP 7020 Scanner Driver Problem

Hi,
Hadn't used the scanner on my Brother DCP 7020 in 6 months and couldn't remember how to do scans. Called Brother Tech Support and they reminded me that the icon for scanning is in the Menu Bar at top of screen. For reasons not clear to me at the time they also suggested I delete the Control Center and scanner drivers and download the latest ones from the Brother site. Alas after I did this when I attempted to install the scanner drivers I got the error message "The chosen volumn contains software newer than the software you are attempting to install." The tech said to ignore the message and press continue so I did. When I continued with the installation process I got the message "There is nothing to install."
The tech asked me to reboot but this did not solve the problem so he mumbled something about it being a Operating System problem and told me a higher level person would call me within 4 hours. You guessed it! nobody every called.
Today I tried reloading the drivers that came with the printer but when the process was complete Control Center was nowhere to be found. I tried calling Brother Tech Support again but they never called back.
Having no idea what the problem might be I tried Repairing Disk Permisions but that did not help. Next I booted from the original OS X disk and tried Repair Disk. The utility ran and said that there were "No repairs needed."
Does anyone have any idea what's going on here and what I can do to fix things?
Thanks,
Winston
After I did this he talked me through the install process

Hi,
Not sure I follow you. I downloaded the new drivers from the Brother site and when I went to install them I got the error message "nothing to install" or some such thing. Given that the dmg was on my desktop why would the computer not be able to "find" something to install?
I found a thread on this site that said that many folks had printer problems soon after installing the 10.4.11 update and on checking back I found that I haven't used the scanner since I installed 10.4.11. Since the tech guys at Brother mumbled something about it being an operating system problem I am wondering if Apple screwed something up in the 10.4.11 update and is ignoring the problem because of the recent release of 10.5?
Some folks on the other thread said that when they reverted back to 10.4.10 their printer problems went away so I'm wondering if that's what I should do to be able to reinstall the scanner drivers? Or are there worthwhile improvements on the 10.4.11 update that I should not throw away?
Must say that as some one with a technical background (ex race care mechanic) I never cease to be amazed at how Apple, Brother, and other computer companies simply walk away from their problems rather than deal with them. If the folks at Ferrari tried that back when I was in racing old Enzo wouldn't have been too happy. Wonder why ole Bill and Steve don't seem to mind?
All best,
Winston

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Brother DCP-150C - Scanner not working

Hi!
I am trying to make my scanner scan but it just doesnt work...It isn't found.
This is what i did:
- Downloaded these files:
brscan-skey-0.2.1-1.i386.rpm
brscan2-0.2.4-0.i386.rpm
dcp150ccupswrapper-1.0.1-1.i386.rpm
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(Which is scanner and printer-drivers)
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Now: Printer is working flawlessly, only the scanner makes problems.
Here's the output of sane-find-scanner:
sane-find-scanner
found USB scanner (vendor=0x04f9, product=0x01cf) at libusb:002:002
but:
scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
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(as root)
I have tried to use the brother-program "brsaneconfig2" by adding my Scanner to it, but it didnt have any use.
What am i doing wrong? I can't think of anything more to do, it's frustrating. Damn binary drivers
Thanks in advance,
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Last edited by haukew (2008-06-03 14:15:58)

The Program brscan-skey gives me this output:
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Last edited by haukew (2008-06-03 14:27:06)

How do I install Brother MFC-5840CN scanner driver to eMac OSX?

I've done the installation but the icon doesn't exist to show that the scanner driver was installed. Plus, when I go to open it up from the CD, it asks me to choose an Application to open it. So far, nothing has worked. Do I need to uninstall it however many times I installed it? And/or what am I doing wrong?
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a brody,
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lablady
What is the name of the file you are attempting to
install the drivers from? If it is a .exe that only
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Scanner driver Problem with - Windows 8.1 and HP AIO L7680

Hi folk,
i have a problem with my HP AIO L7680.
I have made an upgrade to Windows 8.1 x64
I install the actual driver version 14.8.0.
The printer runs but the scanner makes trouble.
When i will start a scan process i will get an error message and the scan process will be canceled.
I will get this error message with photoshop, HP Solution Center and any other scanner software.
The HP Print and Scan Doctor says i should contact the support.
Here i am any idea?
By the way i disabled my Antivirus Software during the installation.
Thanks a lot.
greetings
Markus
This question was solved.
View Solution.

Hi Markus,
I understand that you are having an issue with scanning after upgrading to Windows 8.1. I will try my best to help you resolve this issue. I just need a little more information. What operating system are you running on your computer? Are you connecting wireless or with a USB cable? What is the error message that you are getting?
I am including this document for A 'No Scan Options' or 'Scan settings are not set' Message Displays on the All-in-One there are trouble shooting steps for Windows 8 that will work for Windows 8.1.
I hope this helps, let me know.
Thank you,
I worked on behalf of HP.

CanoScan LiDE 60 scanner driver problems

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Guys, thanks for this. I've had similar problems but with your help and others solved both issues for the Toolbox and Driver (OS X10.6.8):
Make sure all previous drivers downloads etc are deleted, inc the DMG files etc and disconnect the scanner.
You can then download the latest Toolbox from the UK site [dated Feb 2011] (it doesn't require you to reboot, for some strange reason??). Then download the latest driver from the Australian site. You have to reboot then.
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TS3276 I've been using Mac OS X 10.6.4. I want to install printer driver of Brother DCP -7030 .I tried it online I could not do it. Would you help me providing suggestions.

I've been using Mac OS X 10.6.4. I want to install printer driver of Brother DCP -7030 .I tried it online I could not do it. Would you help me providing suggestions. It would be great help.
Dinesh from Nepal

Mac OS X 10.6.8 is the current incarnation of Snow Leopard, and fixes various issues in earlier releases.
Current versions of Mac OS X 10.6 include the necessary printer driver for the Brother DCP-7030 printer (HT3669). (The asterisk footnote on that printer indicates there was a recent update via Software Update, so get to current 10.6.8 and ensure the Brother printer software update has been selected and loaded.)
If you're on the current Mac OS X version and if have the Brother update loaded (from Apple) and if problems with the printer persist, then remove the printer from your current Mac OS X configuraton, and re-add it, and see if that clears the particular issue(s) you're having with this printer.
From experience, the Brother software for Mac OS X is a little odd, and the older software stuff (and particularly around the scanner controls for their multi-function series) were, um, unusual, and a little unstable. Printing generally worked fine, though. Recent versions of the Brother software are working better including for the scaller, but the UIs and the set-up are both still odd. If you're using the box as a printer (I haven't looked at the DCP-7030 features), then you're best using the Brother software that arrives from Apple and not the software from Brother.
Also ensure the printer firmware is current. That's corrected some odd behavior on some Brother printers.

Setting-up Problem in Acrobat Pro XI - It says "Scanner Driver is not installed" How do I fix?

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You can try installing twain twacker and see if the driver is working properly. You can download twacker from:
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I just upgraded to a new iMac running OS X 10.8.2 and can't scan from by Brother MHC 7820N. Printer works. I reinstalled the scanner driver but when I try to scan, the scanner doesn't connect to the imac. Image Capture says no scanner connected.

I just upgraded to a new imac running OS X 10.8.2 and am having trouble scanning from my Brother MHC 7820N. Printer works fine but the scanner won't connect to the imac. I reinstalled the scanner driver from Brother.com but no luck. When I go to Image Capture, it says no scanner connected. Any suggestions?

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Problem with Brother DCP-J315W configuration

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IIRC you need to run a couple of those Brother scripts as root before CUPS will register the driver correctly. I think the scripts in the cupswrapper and lpd directories need to be be run first. Then resetup CUPS as usual.

Sane doesn't recognize Brother DCP-115C

Hi, I am trying to use my scanner, a Brother DCP-115C, with arch. I installed "brscan2-network" from AUR, ran the "/usr/local/Brother/sane/setupSaneScan1 -i" command (as the wiki page suggests) which successfully added the line "brother2" to "/etc/sane.d/dll.conf". "/usr/lib/libsane-brother2.so" is present.
I tried plugging the scanner in repeatedly, but "scanimage -L" always says
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
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Some output:
lsusb:
Bus 003 Device 002: ID 04f9:018c Brother Industries, Ltd DCP-115C
log:
Oct 20 13:43:30 wombat kernel: usb 3-2: new full-speed USB device number 3 using uhci_hcd
Oct 20 13:43:30 wombat kernel: usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 3 i...018C
Oct 20 13:43:30 wombat kernel: usb-storage 3-2:1.2: USB Mass Storage device detected
Oct 20 13:43:30 wombat kernel: scsi5 : usb-storage 3-2:1.2
Oct 20 13:43:30 wombat colord[229]: Device added: sysfs-04f9-018c
Oct 20 13:43:30 wombat systemd[348]: Starting Printer.
Oct 20 13:43:30 wombat systemd[348]: Reached target Printer.
Oct 20 13:43:30 wombat systemd[1]: Starting Printer.
Oct 20 13:43:30 wombat systemd[1]: Reached target Printer.
Oct 20 13:43:31 wombat kernel: scsi 5:0:0:0: Direct-Access Brother DCP-115C 1.00 PQ: 0 ANSI: 2
Oct 20 13:43:31 wombat kernel: sd 5:0:0:0: [sdb] Attached SCSI removable disk
What can I do to make the scanner work?
/e: One more output:
# sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
# Also you need support for SCSI Generic (sg) in your operating system.
# If using Linux, try "modprobe sg".
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
found USB scanner (vendor=0x0b95, product=0x1790) at libusb:005:002
found USB scanner (vendor=0x04f9, product=0x018c) at libusb:003:004
# Your USB scanner was (probably) detected. It may or may not be supported by
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# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
Last edited by janoliver (2013-10-20 11:57:44)

Hi Zydo58,
I apologize, I'm a bit unclear on the exact network configuration you are currently using with your iMac and your two printers. For more general printer troubleshooting, you may find the steps outlined in the following article helpful:
OS X Mavericks: Solve printing problems
Regards,
- Brenden

[SOLVED]Can't print to my Brother DCP-7065dn after upgrade to systemd.

Hi All,
I have a pure systemd installation and I'm having issues printing. I have a Brother DCP-7065dn which works well on my Ubuntu laptop with the drivers availible from Brother. I downloaded and installed the drivers for this printer from the AUR and added the printer to cups (both lpd and usb). When I print a test page cups reports that the job completed succesfully but the printer does not print. Not sure what is wrong. Has anyone else had printing issues after upgrading to systemd? Any thought on how I can get this printer working?
Thanks
Edit: BTW. Brother offers deb and rpm packages for their Linux drivers. I installed the deb packages on an Ubuntu machine and I can print over the network (lpd) with no problems. I also installed the brother on may arch system using the wrong drivers just to see what would happen. Using the DCP-7045N Foomatic/Postscript driver I can communicate with the printer (progress) but printing a test page results in the printer spitting out a lot of blank pages. I can also print to an HP from my arch laptop with no problems. So the issue seems to be with the drivers for the Brother DCP-7065dn from the AUR. Not sure how I'm going to fix this. I can't install the rpm or deb packages on my machine. and I don't want to switch to a red-hat or debian system if I can avoid it.
Final Edit: SOLVED! I need to learn to go back and read comments. In the AUR there was a comment regurding this exact issue. I needed to enable multilib repository and install lib32-glibc. Now it works. \(^_^)/
Last edited by darthpenguin (2012-10-04 08:41:29)

Matthew Poor wrote:
The iMac spooled its print job, then replied "communication error". I repaired permissions, restarted everything, and same result.
Did you add the printer using Bonjour or did you select one of the IP protocols? If the latter, then you cannot use IPP. The Canon MF driver supports LPD or HP Jetdirect.
Matthew Poor wrote:
Updated to Canon driver 10.2.0, printer is still not appearing in the list.
If you mean that after you change the USE menu to "Select printer software" and the Printer Software window is empty, then try restarting your Mac. This can rebuild the printer list.
Matthew Poor wrote:
Both Canon MF background items are running according to Activity Monitor.
The new MF v10.x driver does not install or use the MF Background process. So this process is a leftover from a previous driver. I would therefore recommend you trash the older driver files and run the v10.2.0 driver installer again.
Depending on the version of driver you had installed prior to upgrading to Mavericks, the name of the folder can be different but will reside in /Library/Printers/Canon. Here you will see BJPrinter and IJScanner. Leave them alone and just remove the one or two that have MF in the name.
You then need to navigate to /Library/Launch Agents/ and trash any Canon plist file. Then restart the Mac and run the Canon MF v10.2 installer again and then see if you can add the MF8350.

Need help to get my Brother DCP-J125 printer working again

I'm totally stuck here. I had this printer working and now after a few months it doesn't work anymore.
I tried it with/without usblp. Tried it by installing the drivers myself and by installing the drivers with brother-dcpj125 from AUR (and I did run the script that comes with the drivers). Readded printer several times, reinstalled cups several times. The printer doesn't print. I think cups doesn't find the printer... (The scanner works btw)
$ lsmod | grep usb
usb_storage 44760 0
usbhid 36812 1 hid_logitech
hid 85608 3 hid_generic,hid_logitech,usbhid
btusb 11892 0
bluetooth 193532 10 bnep,ath3k,btusb
scsi_mod 133152 6 uas,rts5139,usb_storage,libata,sd_mod,sr_mod
usbcore 147434 9 uas,ath3k,btusb,uvcvideo,rts5139,usb_storage,ehci_hcd,usbhid,xhci_hcd
usb_common 954 1 usbcore
/var/log/messages.log
Connecting the printer:
Sep 23 16:55:34 localhost kernel: [ 2855.013082] usb 2-1: new full-speed USB device number 3 using xhci_hcd
Sep 23 16:55:34 localhost kernel: [ 2855.029232] usb 2-1: ep 0x85 - rounding interval to 512 microframes, ep desc says 800 microframes
Sep 23 16:55:34 localhost kernel: [ 2855.029994] scsi8 : usb-storage 2-1:1.2
Sep 23 16:55:34 localhost mtp-probe: checking bus 2, device 3: "/sys/devices/pci0000:00/0000:00:1c.3/0000:04:00.0/usb2/2-1"
Sep 23 16:55:35 localhost mtp-probe: bus: 2, device: 3 was not an MTP device
Sep 23 16:55:42 localhost dbus[644]: [system] Failed to activate service 'org.freedesktop.Avahi': timed out
Sep 23 16:55:45 localhost kernel: [ 2866.038840] scsi 8:0:0:0: Direct-Access Brother DCP-J125 1.00 PQ: 0 ANSI: 2
Sep 23 16:55:45 localhost kernel: [ 2866.099179] sd 8:0:0:0: [sdd] Attached SCSI removable disk
Sep 23 16:56:12 localhost dbus[644]: [system] Failed to activate service 'org.freedesktop.Avahi': timed out
Disconnecting the printer:
Sep 23 16:57:37 localhost kernel: [ 2977.838261] usb 2-1: USB disconnect, device number 3
$ lsusb
Bus 002 Device 004: ID 04f9:0253 Brother Industries, Ltd
$ ls -l /dev/bus/usb/002/004
crw-rw-r-- 1 root lp 189, 131 23. Sep 16:59 /dev/bus/usb/002/004
# lpinfo -v
network ipp
network beh
network smb
network http
network socket
network https
network lpd
network ipps
file cups-pdf:/
direct hp
direct hpfax
$ /usr/lib/cups/backend/usb
DEBUG: list_devices
DEBUG: libusb_get_device_list=13
DEBUG: Switching USB device configuration: 0 -> 1
DEBUG2: Printer found with device ID: Device URI: usb://Unknown/Printer
direct usb://Unknown/Printer "Unknown" "Unknown" "" ""
Any idea what's wrong? The printer worked perfectly a few months ago

nTia89 wrote:start posting the pacman's log....
This is everything I installed or upgraded since March. Do you need the whole log?
https://raw.github.com/gist/3d718d6781d … tfile1.txt
David Batson wrote:
You probably need to change the URI in CUPS. See the following for some tips.
http://welcome.solutions.brother.com/bs … prn1a.html
http://welcome.solutions.brother.com/bs … _prn3.html
I can select the driver for my printer when I modify the printer, but the "Connection" stays "usb:/dev/usb/lp0".
Last edited by slosd (2012-09-23 22:56:49)

Cannot print with my Brother DCP-7055 (copies and scans are working)

Since I updated my system I am not able to print something with my Mac on the Brother DCP-7055.
When I want to print something it shows on the printer that it is submitting the data but nothing happen. From this moment the printer is like "blocked" and all the new task are in the waiting list.
I tried everything, delete the printer and reinstall it, reinstall the driver and everything.
It is not a problem of the printer I think, because I can do copies and as well I can do a scan (connected with my Mac as well).
I need help!
Thanks in advance.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ cups ▹ error_log
from the hierarchical list on the left side of the Console window. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last failed printing attempt. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.

Configure printer resolution in Brother DCP-7055

Hi all.
I'm setting up a multifunction Brother DCP-7055 printer Archlinux, using the official driver, which is installed and running, but when configure print only lets me choose between 600 dpi and HQ1200dpi, when using it under Windows 7 used 300dpi. I wanted to know if there is any way to configure it to accept this resolution.
Regards.
Last edited by arch_forum82z (2015-01-05 17:23:21)

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ cups ▹ error_log
from the hierarchical list on the left side of the Console window. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last failed printing attempt. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.

Brother DCP 130C Printer not connecting tO mac OSX 10.6.8

Following the upgrade to Mac OS X Snow Leopard my Brother DCP 130 C Printer not working have tried downloading upgrade without success

I have to raise a different view point. Many users of macs are ordinary, non-techie people, who simply want a machine to do basic things. I know people with very old macs, and they are happily using them for simple purposes. I have 10.6.8, and any upgrade would cost me some money to upgrade parallels. Macs can run for years, and I believe that it is important for equipment to be able to be used for long periods of time, if the user wishes. Also, earlier OS are very commonly unsed in coutries where money and internet is not as available as to many of us.
I also use a mac with XP as I need a small install base for only one PC based software that I occasionally use.
As a developer, I would expect them to look at the actual installed back of OS, and realise that some simple functionality should be backward to existing users. The ability for a phone to connect to earlier OS is something which I did not even think about - I thought it would be automatic. Its also not that difficult to develop.
The forums are awash with frustrated new pruchasers of Lumia phones, suddenly realising that their expected functionality with PC Suite, etc has now gone. Many of those people are very frustrated, and they will pass on their frustrations to others, and sales will be affected.
I have been a Nokia user now for about six years, and I have watched the same frustrations of users, requesting Nolia to develop expected connection, integration, and sync software that other phone manufacturers seem to be able to do. Finally, a reasonable PC Suite version is now developed, but not compatible with Lumia?? Do we have to go through the whole waiting thing again? Why cannot Nokia look at this not as a software problem, but an expected functionality feature.

Brother DCP 7020 Scanner Driver Problem

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