Brother laser printer not printing Acrobat 8 PDFs

My beloved Brother HL 5250DN laser printer was not printing Acrobat 8 PDFs, and since installing CS4 it won't print PDFs OR InDesign files. Help!
The PDF printing problem started suddenly about 6 months ago. Now, as I mentioned, it won't print from Acrobat 9 or InDesign CS4. This is greatly compromising my graphic design job search, as the Brother is my little workhorse! What could this conflict be? Why does it seem to be getting progressively worse? Thanks for your help, all!

If you haven't thrown away the DMG file yet. You deleted using wrong application.
Use Printer Utility.
open Printer Utility and remove the instance of your printer.
Remove from list.
now open the Printer Driver File you download. look and see if there is an Uninstall. If so, run it. On HP Drivers if you hold down Control or option key it will change from installer to uninstaller.
Now this time Install driver let it install everything.
Now open Printer Utility and have it to locate Printers. Your Printer should pop up in list. Now choose and make it the default Printer for system.
Now open Acrobat, (if you have Acrobat 9, hope and pray, you don't have the no show printer in page setup) in setup choose desired printer the choose type paper, (8.5X11 letter) then choose orientation Portriat.
Now click on Page atributes, and click on Save as default. This set the default setup Acrobat will go to when first opened.
Now open a PDF and Try.
Repeat with inDesign, note: Using your printer, only prints already created PDF's does not create Pdf's.

Similar Messages

Printer not printing AND Matching Screen colors to Print colors. Any advice is apreciated!!

Hello - I have 2 questions regarding printing to an Epson and also regarding the monitor colors Not matching the print colors working from Photoshop CS4 on a Mac with a Maverick [ 10.9.3 ] OS. My issues are Not about my own printers or software. I have been tutoring a friend via phone in Photoshop; he has CS4 and is working on Mac OS 10.9.3.
1- We found that he could print nearly fine [ nearly accurate colors ] from Lightroom on his computer, version 5.4. But when he tries to print from Photoshop he cannot make a print. There is clear communication between the computer and the printer, as, when he sent the file to print, the printer [ an Epson 3880 ] responded by automatically changing to Photo Black from Matte. Then, it opens the rollers as if to print, but, it them stops and the menu [ on the Printer ] says 'Ready.' The paper is 4x6” Moab Lasal paper 300gsm. This issue of Not printing is only with this Moab Lasal luster paper, for which he Does have the IIC profile, and we always make sure ‘Photoshop manages colors,’ not the printer. To address the issue of the printer Not printing at all using a non-Epson brand paper, we have tried seemingly everything from deleting and re-adding the printer from the Library / Printers, resetting everything [ printer computer software etc ], trying different settings in the Printer window and the Print Settings window. Including changing the media profile, platen gap, etc.
2- My other and more important question is – after we Do get a print, we cannot match the monitor color to the print. [ We havE been able to get a print using Epson brand paper. Which is odd because we have the ICC profiles for both papers ]. To address the color matching issue, he has told me he calibrated the monitor with a Spyder, and here are a few other variables that I can relay that may or may not be affecting his color-issues:
He iS viewing his prints in a dayliglht-rated lighting environment
The monitor is an iMac glossy finish monitor, not an anti-glare
We tried working and printing from both an 8-bit and also a 16-bit color-space and also 16-bit printing
The color shift is slightly but noticeably toward Magenta.
His printer is Not calibrated
Please let me know what else we can do, any known glitches that may be an issue with his older version of CS, any tips you can suggest.
Thanks very much!

I don't have that printer and I'm not on Mac, so someone else has to step in there. Generally a green/magenta cast indicates none/double printer color management. But then I don't know what you mean by "slight".
The Spyders aren't the most consistent and reliable calibrators out there. I had a Spyder 3 sensor that I just threw away because it gave a distinct red cast (I have several other calibrators, so there was no doubt). Another potential problem is that with most calibrators you can only adjust the white point along the blue/yellow Kelvin scale, but not on the green/magenta scale. This is often necessary to get a good white point color. In this case you need to use the monitor's OSD controls, and if possible the "pre-calibration" function in the calibrator to measure and monitor it - if that function exists. And I don't know if this is possible with an iMac.
This is basically a question of getting the white point right, both on the blue/yellow and the green/magenta axis (and luminance of course). The goal is to get a visual match to paper white on screen. With the white point properly set, neutral color balance relates to that, and the rest more or less follows by itself. (In addition you should set the proper black point/contrast for full control, but that's not the issue here).

6510 all in one photosmart printer - not printing black and/or not at all after 7/22/15 update....

Printer not printing in black at all, poor color print since 7/22/15. I have downloaded drivers and software, hard reset the printer (power cord out and unplugged then plugged all back in), read all the forums, watched youtube videos, called friends, googled answers, bought new ink (waste of money), cleaned print head multiple times, did every step on every forum post to no avail... Bought a new printer but really would rather return it and get my money back after getting this printer up and running again- why because I think the problem is due to HP and the new update released 7/22/15! I'm very upset, I have spent countless hours attempting to fix this printer (which I really do love up until now). I have lost credit on school assignments due to printing issues, wasted money on ink (that is really expensive) and wasted the ink trying to fix it running test page after test page. I feel like this is not fair to the consumer and I am very upset. I am ready to throw this thing in the street and smash it to pieces with a baseball bat at this point. I really would rather fix it but apparently this is the only way to contact someone. I have had this printer for 3 years and do not think I need to replace it or spend money to call someone from HP to fix it nor do I feel like I need to have it "serviced", nor do I wish to waste any futher time or money on the expensive ink this printer requires.

Hi there ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions
Regards,

IMac crashes when I print to Brother laser, but not HP inkjet

I have an old Brother laser printer that still works fine. When I print to it from my iMac or from any of several iPads, the iMac crashes (turns off). Remarkably, the printing finishes anyway. I also have an HP Photosmart and it works fine from any device. This may have started happening after I installed Mavericks, but I ignored it for a while because I had an alternative and was usually in a hurry. I get no error, just a beep and the iMac goes dead.

Moved to Desktop board for better exposure.
http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/HP-pavilion-desktop-computer-shuts-off-wh...
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

Red laser toner not printing on MFP M476Nw

Just bought a brand new HP Color Laserjet Pro MFP M476nw. Everything set up smooth as silk, but the red toner refuses to print. I have ran the print calibration several times but it doesn't print a calibration page. It says printing document but nothing comes out. What should I do next?
This question was solved.
View Solution.

Hi DCLEE,
I am sorry to know that you are experiencing issues with your new HP product.
This product has a internal calibration procedure, it does not print a page during or after calibration.
Other than calibration page, are you able to print other documents from printer? where I understand that the printed pages are not having Red (Magenta) colored images.
Try to print an engine test page and check if all 4 colors are being printed.
Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
(Although I am an HP employee, I am speaking for myself and not for HP)

E-mail printing not printing e-mail body

Hi,
When using e-mail printing, e-mail body will not print, some printers printed out only codes, some a blank page with "[{" at top of page.
Rendering service works and Word and PDF attachments printed out fine.
Any ideas?
Thanks,

lchen,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://forums.novell.com/

HP Officejet Pro 8610 Printer Not Printing

I have been using my Officejet Pro for about a week now, and it has been working great! I have set up my e-print, successfully printed from a phone...all wirelessly. Randomly, the printer stopped printing. It is still connected to the network, and I can actually scan documents from the printer direclty to my computer and to my email, it just wont print from my computer to the printer wirelessly anymore. It still works if I connect a USB, but just not wirelessly. I have restarted both my printer and computer, re-configured the wireless settings, and instaled the HP Doctor that stated that it could not find any issues with the printer. I don't get a message or anything, but when I go to the control panel and click on my printer, it says 1 document "error". Help! I work remotely and need a wireless printer due to lack of office space. Any suggestions?

John,
Thanks for your response to my query about printing problems on an HP Officejet Pro K550 printer since upgrading to Mountain Lion. I usually use the Duplex printing on two sides of the paper. I use A4 size paper (am based in UK); if I substantially increase the footer margins I get printing on all pages. Maybe something to do with the way the printer handles the paper in and out for two-sided printing, although you would expect the problem to then be printing on even pages, not odd. Prior to Mountain Lion, there was no problem in printing footers, but this might just be a coincidence, and it might be the printer on the blink.
I generally only use Microsoft Office 2011 and Adobe Acrobat Pro X version 10.1.4
Mike

Printer not printing black Ink

My printer is not printing black colored ink. The cartridge is brand new and when I touch the ink pad on it, it saturates black so I know that it's not an issue with the cartridge. I have the HP Photosmart 5510

Hi @PaigeWest
I see you are unable to print black from your Photosmart 5510, I'd like to help. Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
IMPORTANT: Please also include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

6510 printer not printing Black ink Error: NON-HP INK ????? IT is an 564 HP INK Cartridge ???

Subject: I ran out off black ink 564. Cartridge PS: I purchased this ink cartridge at Staples .
Purchased new 564 XL cartridge for my HP 6510 printer. that is approx 1 year old
Insatalled new 564 XL ink Cartridge.
Problem : does not print black ink.
Error: Used or counterfit carteidges original hp ink depleted.
Attention!
HP'S cartridge warranty does not cover NON-HP INK or carteidges.
HP warranty does not cover repairs or service required after using NON-HP INK.
HP does not guarante the quality or reliability of NON-HP INK.
I ran a test sheet, a quqlity report, status report & also cleaned the printable heads through the printers maintenace program, but still does not print black . PS: I removed the cartridge from the printer & shook the cartrige vigurosly & looked up at my whute walls that got splashed with black ink,so i know there is ink ink in the cartridge.
I think i have a bad carteidge ,there is a small gold tab at the end of the cartridge if soemthing is wrong at this gold strip will it not report to the software,just saying dont know ?????????? Thank you for any reliable feed back that i may get.
Regards GJS

Hello @johnnyboston and welcome to the HP Forums!
I'm sorry to hear of your troubles with your Photosmart 6510 printer, but I will certainly do my best to lend a helping hand
I will suggest that you try the steps in this 'Incompatible Ink Cartridge' or 'Indicated Ink Cartridge Must Be Replaced' Message Displays on the C...l document to see if you can get the printer to recognize the cartridge.
Is it a genuine HP cartridge?
Let me know how things go with the cleanings and we'll go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Printer not printing black ink Hp Deskjet D4360 / Carriage jammed not moving on Hp Officejet 4622

my cartridge is full and i did the blot test ink showed up but still not printing this is my HP Deskjet D4360
and my HP Offciejet 4622 keeps saying carrage is jammed and not moving and i tryed everything
Help me please
lalasmiles30 3

Hello @lalasmiles30,
Welcome to the HP Support Forums!
I understand that you're experiencing a black print quality issue when printing from your Windows 7 computer to your HP Deskjet D4360 Printer and a carriage jam error on your HP Officejet 4622 e-All-in-One Printer. I would like to work with you today with resolving the issues with these two HP printers. To make this post easier to follow I am going to divide my response into two separate sections for each printer. Can I please have you follow the steps below to resolve these issues.
Deskjet D4360 Printer Print Quality Troubleshooting:
To resolve this black print quality issue, can I please have you click here. Once the support document opens please run through Step three, Step four, Step five, and Step six. This includes any sub-steps under the listed Steps to follow.
Once troubleshooting is complete please test printing another Diagnostics Report from your printer to verify if the black printing issue has been resolved.
HP Officejet 4622 e-All-in-One Printer Carraige Troubleshooting:
In your post you indicate that you have already tried troubleshooting this issue to no avail. At this point I would like you to click here to access the carriage jam troubleshooting steps. Once the support document opens please follow Solution one, Solution two, Solution three, Solution four, Solution five, and Solution six. This includes any sub-steps under the listed Solutions.
If you have already completed the steps in this support document, please just review them to ensure that nothing has been missed.
Should the carriage jam issue persists, a whole unit replacement may be needed to correct the faulty carriage assembly issue.
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Printer not printing black even with new ink cartridge

Responded to pop-up that ink was low.
After installing new black ink cartridge, attempting to print ink status report. colors show OK but black is not printing at all. Tried second new cartridge to no success.
Tried turning printer off and restarting - no change to problem. still not printing black.

Hi,
Please follow this HP document for this issue
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03946666&cc=us&dlc=en&lang=en&lc=en&product=408...
hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

HP 6500 officeject all in one printer not printing black ink

HI there, every time I install a new cartridge, I go through all of these steps and end up purchasing another set of ink because I exhausted all of the ink by cleaning the cartridges. I don't understand and wish that I would receive a refund for all of the ink I have purchased with no resolve. At 68.00 a pop, back to back, I am a little frustrated. I still have the same problem of black ink not printing. HELP! I have done everything to trouble shoot the problem!

Hi @sunnybaby
I appreciate the troubleshooting you have done thus far, and completely understand your frustration. There is something else I would suggest trying, if you have not done so already.
My own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if he printer and printhead are out of warranty.  Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.
I have recommended this solution to others and have seen success, but I can not guarantee this will resolve the issue, it is an end of the line kind of effort. I hope it helps.
PaganC wrote:
    flushing it worked, Yeah!!!!!!! thanks for your help.
Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on a newer model, or discuss the option of replacing the printhead!  If after all of our efforts the issue remains, I suggest calling HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Thanks for reaching out to the HP Forums. I hope one of my recommendations resolves the issue.
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP photosmart 109a printer - Not printing black ink

Hi. I am having problems with my HP photosmart 109a printer. It is printing in the other 3 colours but is not printing from the black cartridge. I have tried replacing the black cartridge twice now with 2 brand new cartridges. I have also tried cleaning the ink head. Any idea what else might be wrong or what I might need to do?
Thanks

Hi @CWBarr,
Welcome to the HP Forums!
I see that your HP Photosmart b109a will not print in black. I am sorry to hear this, but happy to help you with this issue!
Please see this print quality guide, Fixing Print Quality Problems for the HP Photosmart B109 All-in-One Printer Series.
If the guide does not resolve the issue, then see this post, Re: black ink not working, by @Bob_Headrick.
Hope this clears things up for you!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Printer not printing correct sizes of photos

Canon Pro9000 for some reason does not print photos correctly. I have made all the correct changes on the page setup and no matter what size I choose it prints only a small size photo. If I choose 11 X 14 it prints a photo 7 1/2 X 6. No matter what size paper I choose. It prints well in Easy-PhotoPrint but not in Lightroom 1.4.1 It worked fine before the driver update for Canon Pro9000
System I'm using is:
iMac 24"
2.16 GHz Intel Core 2 Duo
Memory 2GB 667 MHz DDR2 SDRAM
Printer Canon Pro9000
Adobe Lightroom 1.4.1
Thank You,
Mike M.

Had the same problem with Lr 3 and Canon Pro9000.
Flicked the stroke on and off again - for no reason except someone said that worked. Then I used zoom to fit and it worked.
Which is stupid. I am so sick of having to be in problem solving mode all the d**m time.
Next I'll work on the Wacom driver which freezes in Lr3 from time to time - with a complete lack of consistency.
I wonder why software works so badly these days. Shareholders don't care?

Printer not printing

replaced black cart genuine hp ink. printer would still not print any black. pulled print head cleaned (have cleaned twice before) then said that there was no print head in, took apart agian, said no ink, cleaned again. got to work went thru the start up cycle message faliur to align ink cartiges. i go to print and noting comes out.please help.
[edited personal information by Moderator]
thanks

Hi @cindy84 , and welcome to the HP Forums!
I understand you're having issues printing. I would like to assist.
It appears you've covered much of the troubleshooting already.
I would recommend removing the ink cartridges, and performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest checking out the steps included in this document:
Fixing Print Quality Problems for the HP Officejet 6500 All-in-One Printer Series
If that doesn't resolve the issue, coupled with the steps you've already taken, I would suggest giving us a call. You can utilize this website to learn how to contact us appropriately, based on your region:
Contact HP Worldwide.
Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Brother laser printer not printing Acrobat 8 PDFs

Similar Messages

Maybe you are looking for