Brother MFC 9700 and Canon i960 will not print under Snow Leopard

After checking the compatibility documentation which indicated that the above printers had drivers which would work w/Snow Leopard, I upgraded to10.6. Now neither printer will work i.e. the document goes into the print queue but won't print. I've unplugged/disconnected the printers and re-installed the drivers from the respective manufacturers web pages. I've checked the forum and couldn't find any info. I would appreciate any suggestions.

Hello Scott.
I suggest you try resetting the printing system, if you haven't done so already.
*How to Reset the Printing System*
1. Open System Preferences > Print & Fax
2. Move your mouse over the Printers list
3. Hold down the Control button and click the mouse (or right click if supported).
4. Click "Reset printing system ..."
5. Restart your Mac
This will remove your printer queues but not your printers drivers. So you will need to add your printer queues again.

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