Brought my phone to Apple to get my screen replaced and now it won't turn on!! HELP

I brought my phone to Apple yesterday with my friend, and the employee helping me told me that there was a chance that the screen wouldn't be able to get fixed. When I went to go pick it up they told me that the machine had broken my phone and it was completely dead and that I would have to pay the full price for a new phone. They could tell I was getting upset (because now I have no phone) and he told me that the guy I gave my phone to told me that this might happen but HE DID NOT, my friend as a witness. Now I just have a phone that they broke completely (when it worked perfectly fine before, it just had a broken screen) and they refused to help me any further. Is there anything I can do to get my phone to work again? I don't understand why Apple wouldn't have to replace it when they broke it and they DID NOT tell me that there was a possibility that this could happen, I feel like they just said that afterwards so they wouldn't be responsible. PLEASE HELP.

Speak to the manager of that Apple store. There is nothing your fellow users on
this Internet forum can do. If the manager does not resolve the matter to your
satisfaction, you can use the link at the bottom right hand corner of every page in this forum
labelled 'Contact Us' to escalate the matter.

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I just updated my mom's Iphone 4, and now it won't turn on. When it does, there is a "itunes" icon, with the cord picture, which is asking me to connect to Itunes, I believe. Can't get past this screen to even turn it on. What do I do without having to restore her entire phone, which I have no idea how to do that?

You need to restore using the recovery mode described in http://support.apple.com/kb/HT1212 and may need to do that more than once to succeed.

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If you can talk to Siri, but the screen is not turning on, try the 2 button reset. Press and hold the Sleep/Wake (Power) Button and the Home Button at the same time for at least 10 seconds. http://support.apple.com/kb/ht1430
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iPhone hardware troubleshooting - http://support.apple.com/kb/ts2802
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
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Contact Apple Support. https://support.apple.com/kb/HE57 or https://selfsolve.apple.com

I was syncing my iPhone5 to iTunes and then my phone automatically locked and now it won't turn back on

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Hi lemmag17,
If your iPhone doesn't appear to be responding or turning on, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
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I had a similar issue with my phone.....it just shut off and wouldn't come back on even thought it was charged. My daughter toggled the mute switch several times and then she pressed and held down the home and lock buttons. It worked......would be worth a shot.

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See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
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More Info here > https://discussions.apple.com/message/19521062

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Once you have a proven, working Charger... Charge the Device for a couple of hours. Then try to turn it on.
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Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
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I dropped my iPhone 4 in water and now it won't turn on at all, will i lose all of my data, for example my photos and messages etc? and is there any way you can back the phone up without having it switched on?

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If you had previously been backing up to iCloud (or a computer with iTunes), you would possibly have a backup. That said, if you can't turn the phone on, you cannot create a backup of the device now. Sorry.

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I UPDATED MY IPHONE 4 AND NOW IT WILL NOT TURN ON. ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.

plumbin wrote:
.... ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
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http://support.apple.com/kb/HT1414
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http://support.apple.com/kb/HT1808
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Be sure to Follow ALL the Steps...
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http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download

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I have just downloaded the new update and now my phone wont turn back on. The screen is blank with this across the top on the page:
[NAND]_findflashmediaandkeepout:601 physical nand blcok offset1......... (several more sentences similar to this saying error etc)
This happened before when the battery went dead and i plugged it in to charge, but started working again after a while. This time however its not doing anything.
HELP!

Might be hardware failure. Take the iPhone to the nearest Apple store
for evaluation. Make a Genius Bar appointment to avoid delay at the store.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/

I reseted all contents and settings from my ipad and now it won't turn on, i get the apple logo but it won't open at all, help plz

I reset all contents and settings on my ipad and it won't turn on, when i try to open it the apple logo appears and then nothing happens

Hi how did you resolve this problem

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I'm sorry, it seems that the problem is that my phone WON'T restore. I just tried restoring again and it keeps giving me the 2001 error. Help.

Got my cracked iphone screen replaced and now my phone has a mind of it's own.

It will select anything at everything at random, I'll text somebody and it will type random letters and send. Or The swipe up/down menus will come up/down and stay. I've liked, unliked, unfriended, unfollowed and sent gibberish to several people and it's very irritating. I can still use my phone to text/call people, but I have to fight with my phone in order to do so and have to deal with sending gibberish along with every message I send and even to people I never intended on texting. The only way I can get it to stop what it's doing and let me use it is to shut my screen off and turn it back on but that method still isn't very effective.
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If Apple or an Authorized Apple Service Provider replaced your screen, bring it back to get it fixed again.
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Brought my phone to Apple to get my screen replaced and now it won't turn on!! HELP

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