Browse sequence has disappeared.

The browse sequences for my CHM files are fine when I select View after generating the help but when I open the CHM file from the output folder (on my local drive) I cannot see the browse sequences. This seems to have happened suddenly and for all of my CHM files. I'm using RH7 and Windows 7. Any help appreciated. Thanks.

Hi there
Perhaps you need to register the 64 bit version of HHActiveX.dll?
My thought here is that perhaps you are using a 64 bit Windows system. And when that's the case and you launch the CHM from RoboHelp, you are actually launching the 32 bit version of the CHM viewer. But when you simply double-click a CHM file to open it up from Windows Explorer, you are usually launching the 64 bit version of the CHM viewer. So if the 64 bit version of HHActiveX.DLL isn't found, you aren't seeing the Browse Sequences or the Glossary Tab as those rely on this file.
Check the thread linked below for info that may help.
http://forums.adobe.com/message/3100155#3100155
Cheers... Rick

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Browse Sequences has disappeared

I just noticed that when I open the HTML Help, I no longer
have browse sequences. I used to have browse sequences. Yes, the
browse sequences are defined and the Browse Sequences check box is
checked on the Windows Property page. Is there something I need to
do in RH7 that I didn't in RH6?
Serious puzzlement.
Bob Boller

Well, I defined a new window and that made no difference. I
still don't have the browse sequences displayed. The only unusual
thing I can find is that I get the following error messages
displayed in the output window when I do a compile.
HHC5003: Error:
Compilation failed while compiling http:\www.aldon.com.
ehlpdhtm.js
Processing keywords...
Generating full-text search data...
Compacting file system...
The following files were not compiled:
http:\www.aldon.com
Finished compiling HTMLHELP in 142 sec(s)
Compilation complete.
I have used the RH Multi-FIle Find/Replace and also another
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string and neither search tool found that string anywhere in the
project. I have no idea if this is related to the non-display of
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Bob

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Disappearing browse sequence

I'm using RH7 and Windows 7. The browse sequences for my CHM files are no longer being shown. I can see them if I select View immediately after I generate the CHM file. However, if I then open the CHM file from the output location, which is on my C drive, the browse sequences are no longer shown. I've deleted the CPD and BRS files, created a new window, double-checked the configuration and cannot find the problem. I don't believe I have made any changes to my system that could be causing this.

This forum is only for discussions on the forums themselves. Please choose you correct product forum here
http://forums.adobe.com/index.jspa
and repost your question there, not forgetting to give details about your setup.

I am starting to put together my movie and my "canvas" has disappeared. How do I get it back?

I am putting together my movie and my "canvas" has disappeared. How do I get it back so I can view what I have done as I go?

Double click on a Sequence icon in the Browser window or select Window>Canvas (or press command/2).

Why do the glossary tab and browse sequences of my CHM not show up outside of Robohelp?

Hi,
I have Robohelp 8.02.208 running on a 64-bit Windows 7 machine. It has only been a few weeks since I moved from XP, but I don't know if this is connected to my issue of having a grayed out glossary tab and no browse sequences listed in my generated CHM.
I had encountered a very simialr issue a couple or year ago, and thus I have verified in the registry that HHActiveX.dll is registered and properly located on my machine. All seems fine for that, but there is different twist: when I generate the CHM from Roboehlp and then click "View Result" everything works wonderfully. The problem is that as soon as I close that CHM, the browse sequences and glossary disappear. That is, I generate abc.CHM to C:\folderA and although everything is in place when I click View Result in Robohelp, if I later go to C:\folderA and open the same file, it has a grayed out glossary tab and missing browse sequences. And, not surprisingly I guess, if I send the CHM to someone else they get the same glossary-&-broswe-sequence-free result.
I have looked over many forum disucssions on grayed out glossary tabs and missing browse sequences, but nothing seems to explain my particular issue. It leaves me scratching my head quite a bit.
Any ideas?
Thanks in advance :-)

Hi there
Likely you need the 64 bit version of the HHActiveX.dll. I believe this is only available in RoboHelp HTML version 9.
If you have version 9 I received this from a Question I asked of Adobe:
...you can get the 64 bit version of HHActiveX.dll in RoboHelp 9.0. It is kept at "<RoboHelp 9.0 install folder>\Redist\x64\HHActiveX.dll"
If RoboHelp 9.0 is installed on your machine, this activeX control is already registered. Otherwise you need to register this DLL.
To register HHActiveX.dll,
1> Run Command prompt(cmd.exe) as administrator
2> Type "regsvr32 <HHActiveX.dll full path>" and press Enter.
3> This should show that the registration is done successfully.
Now working with 64 bit version of HH.exe should also show Glossary and Browse Sequences.
You might download version 9 and test.
Cheers... Rick
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Is there a way to set up browse sequences for project with multiple TOCs and conditionalized modules

I'm using RoboHelp 9 with WebHelp output.
I've got five outputs, one of which contains Help for common functions, while the other four contain Help for licensed modules. When a user opens the Help for a licensed module, the user sees the core Help and the licensed Help. In addition, files are conditionalized so that searching for unlicensed content from a licensed Help module brings up nothing.
I've been troubleshooting problems with the Previous Topic and Next Topic which, thanks to William, I learned are related to browse sequences. After trying assorted configurations, I've got a couple of questions:
Does RH support only a single browse sequence in a project, even when the project has multiple outputs & TOCs?
If RH supports only a single browse sequence, does that mean there is no way to create a unique browse sequence for each separate output?
If RH supports multiple browse sequences, what is the workflow?
I also maintain a 'master' TOC that contains all the modules, both common and unlicensed. What I've done for now is to autocreate a browse sequence based on the 'master TOC'. When I generate output for a licensed module, which is conditionalized, I only see the TOC for that module and, therefore, can only browse between books and subbooks in that module. I've also verified that topics that do not appear in the conditionalized module, such as for another licensed module, do not appear in the Search results list either.
Carol

Me again, Carol
You also asked about the functional differences between WebHelp and WebHelp Pro, so let me elaborate.
I'm aware of only two major differences (other than the extra benefits of feedback analytics reports and management of "Areas" with authentication in RoboHelp Server).
The behavior of Browse Sequences as explained above
The fact that Content Categories are not supported in WebHelp Pro for this latest version 9.
As for the Browse Sequences you are trying to provide for different modules (licensed, etc.): Multiple Browse Sequences are included in a single .BRS file. The sequences are defined in the XML within the single file.
As a workaround (for either WebHelp or WebHelp Pro) you could create a NGP Help.brs. which you have already created for one module; then backup and archive it. Then, create a modification for the different module before you generate again. The NGP Help.brs. will need to have the same name as your project so you will have to manage the desired .brs file into the project folder when you generate that version. All of your other choices (TOC, Index, Conditional Tags, etc.) would remain the same for the respective modules.
Finally, I note that you are apparently generating WebHelp Pro right now even though you are not publishing it to the RH Server? This is really not the best practice. You should generate plain WebHelp for a web server that does not have RH Server on it (even though you may be getting away with it). As for your concern about "breaking" something; each output is placed in a different !SSL! folder automatically when you generate, so you should be able to generate WebHelp without interferring with the WebHelp Pro output. Then, you can re-publish to the RH Server using WebHelp Pro whenever the server is ready.
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

No glossary or browse sequence in 1 chm

On my own PC, I have four classic HTML chm Help files (User
Guides for biometric and encryption software end users). Each Help
file has only one .glo glossary file in the project, which I can
edit and view. Each project has the HHactive.dll in the same folder
as the chm file. When compiled however, I see glossary panes in
only three of the Help files.
Researching this, the RoboHelp help says something about
browse sequence. Of course, it does not say what this is or provide
a link to it! I did however create them using the Browse Sequence
Editor on the Tools menu. Sure enough, neither the Browse Sequence
or the glossary appear in that particular Help file.

Hi there
If you look at the Project Manager side (earlier than version
7) or click View > Pods > Project setup, you should see a
pseudo folder named "Windows". Expand that and double-click the
window assigned to this project.
Cheers... Rick

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Browse sequence buttons not appearing in RoboHelp 9 .chm file

When I first created this project two years ago, I didn't think I'd be using browse sequences. Well, of course, things change, and now I think it would be a good idea.
I followed the instructions for creating a browse sequence automatically (Tools > Browse Sequence Editor, then Auto-create from TOC). That seemed to work.
I compile the .chm file. No >> buttons.
How do I enable them? I looked at the master page layout and didn't see anything there. I looked at the Project Settings (File > Project Settings) and couldn't see anything there.
I've searched the RH 9 help and can't find any reference. My guess is that they must appear automatically and I must have, in my infinite wisdom (HA!) deleted them two years ago when I thought I didn't need them.
Suggestions?

Hi, MM Acton
Allow me to chime in with my esteemed colleagues. The first issue I see is that you do not have a Window Defined. You need a window in order to select the Browse Sequence Option for the CHM.
In Project Set Up create a new window, selecting Microsoft HTML Help as the type
On the Microsoft HTML Help Options Dialog, give the Window a name such as "CHMWindow" (No spaces)
Be sure to "tick" the Browse Sequence option and click OK
Double click the Microsoft HTML Help Single Source Layout to bring up the HTML Help Options dialog
From the Default Window drop down, select the CHMWindow you created
Save and Generate
This will show the browse sequence "icon avenue" (the showy icons at the top of the CHM)
As for the Citrix thing. If the machine hosting the CHM being viewed has the HHActiveX.DLL installed, the CHM should display as advertised. Tell your Admin that Adobe licenses unlimited re-distribution of that DLL.
You can find documentation on this redistribution license and how to register it in the online help:
http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3d11aff59c2a0-7f49.ht ml
Here is the path where you will find the DLL itself:
C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\Redist
BTW, the reason the DLL was created in the first place is that Microsoft never provided a Browse Sequence or a Glossary tab in their "out of the box" offering so RoboHelp conveniently provides this to authors as a "extra".
Hope this helps
John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
www.showmethedemo.com
@hypertexas

Browse sequence has disappeared.

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