BrowserLab just not working! Please fix issue!

Hi guys,
In Dreamweaver I go into test page using BrowserLab, blank BrowserLab grey screen comes up. There's no 'Browser Sets' to select in the drop down menu, and when I go into Browser Sets at the top to set one up, I can check box the various browsers but the "Add new browser set" button does nothing. So, can't add browser set, therefore can't test site. It just tells me "there is no browser set defined."
Seems like something wrong with that 'add browser set button' perhaps? Please help asap! Many thanks!

There is a very occasional problem with BrowserLab where the interface is shown without the user actually having been logged in. At the top of the BrowserLab UI do you see "Welcome <YourFullName>"? If you don't see your full name shown there, that's the cause of the problem. Can you try closing all open browser windows, restarting your browser, clearing your cache, and giving it another try?
Hope this helps,
Mark

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